Santa Fe Trail Tracks

Unable to use sink and shower at the same time (Room 223). Shared this with front desk staff at time of check out. Rooms need to be dusted better; especially area around floor based. Showers were very nice!

The hotel is so new that you can smell the paint. I didn’t like that I could hear the whole conversation and tv in the room next to me. They weren’t being loud or rough housing. Just the walls were really thin to where you can hear damn near everything. The one thing I dislike the most of any resorts, be prepared to pay an extra 100-200 because they do have a bunch of hidden fees or unknown extra you have to pay. I didn’t like that because they have a valet section you have to park along the side of the road for the free parking. I didn’t like that typically when you check in you park your car under the shade and entrance of the hotel and do you check in and then park your car. We were asked to move forward into the sun basically given the valet crew the whole section for those who pays for valet. (Which my case I was the only one at the time of checking in). For the price you pay and the extra stuff you pay. You would expect so much more but not here and today’s economy I suppose. Staff are friendly.

Lovely hotel in a very busy area! Friday night brought a lot of …interesting characters. The staff were nice and helpful. We felt welcome and well cared for. The bar and restaurant at the entrance of the hotel were nice and we enjoyed our food and drinks. We stayed in a super cute room too. We will return to Crossroads in the future.