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Overview of The Hacienda & Spa at Hotel Santa Fe

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Featured image
Outdoor pool
Outdoor pool
Outdoor pool
Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

The Hacienda & Spa at Hotel Santa Fe

4.5 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays

Explore the area

    Popular LocationSanta Fe Plaza14 min walk
    Popular LocationLoretto Chapel15 min walk
    Popular LocationCathedral Basilica of Saint Francis of Assisi17 min walk
    AirportSanta Fe, NM (SAF-Santa Fe Municipal)19 min drive

Choose dates to view prices

Suite, Fireplace

4.9/5 guest room rating
  • 524 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed OR 1 King Bed

Standard Room, 1 King Bed, Fireplace (Hacienda)

4.8/5 guest room rating
  • 367 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Fireplace (Hacienda)

4.9/5 guest room rating
  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

About this area

Santa Fe

Located in Santa Fe, The Hacienda & Spa at Hotel Santa Fe is in the city centre. Meow Wolf and Santa Fe Opera are cultural highlights of the area. Travelling with kids? Consider Canyon Road and Santa Fe Children's Museum. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as sledging and snow tubing.
Popular Location

What's nearby

  • Santa Fe Railyard - 3 min walk
  • Santuario De Nuestra Senora de Guadalupe - 8 min walk
  • Santa Fe Plaza - 14 min walk
  • Loretto Chapel - 15 min walk
  • Cathedral Basilica of Saint Francis of Assisi - 17 min walk

Getting around

  • Santa Fe Depot - 3 min walk
  • Santa Fe, NM (SAF-Santa Fe Municipal) - 18 min drive

Restaurants

  • Amaya — 1 min walk
  • Andiamo - 4 min walk
  • Vinaigrette - 5 min walk
  • Cowgirl BBQ - 6 min walk
  • Restaurant Martin - 7 min walk

About this property

The Hacienda & Spa at Hotel Santa Fe

Family-friendly Santa Fe hotel in Downtown Santa Fe, near Santa Fe Plaza
This smoke-free hotel features a full-service spa, a restaurant and an outdoor pool. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, a health club, a bar/lounge and a spa tub are on-site. All 35 rooms boast fireplaces, and offer free WiFi and pillowtop beds. IPod docking stations and minibars are standard, as are LCD TVs with satellite channels.
The Hacienda & Spa at Hotel Santa Fe offers 35 forms of air-conditioned accommodation with fireplaces and iPod docking stations. Pillowtop beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with premium satellite channels and pay-per-view films. Coffee/tea makers and minibars are provided. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries.

This Santa Fe hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a spa tub.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7 AM–10:30 AM
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Hot tub
  • Yoga classes

Family friendly

  • Babysitting/childcare (surcharge)
  • In-room childcare (surcharge)
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV/satellite channels
  • iPod dock
  • LCD TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Fireplace
  • Free local calls
  • Free long-distance calls
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 4 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from August 04 2020 to June 30 2021 (dates subject to change):
  • Fitness facilities
  • Shuttle services
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per pet, per night
Dogs welcome
2 per room
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 21.00 per accommodation, per night
The resort fee includes:
  • Pool access
  • Hot tub access
  • Fitness centre access
  • Fitness/yoga classes
  • Shuttle service
  • Business centre/computer access
  • Internet access
  • Newspaper
  • Phone calls
  • Faxes
  • In-room safe
  • In-room coffee
  • Concierge service
  • Parking
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hacienda Hotel Santa Fe
Hacienda Santa Fe
Hotel Santa Fe
The Hacienda & Spa At Santa Fe
The Hacienda & Spa at Hotel Santa Fe Hotel
The Hacienda & Spa at Hotel Santa Fe Santa Fe
The Hacienda & Spa at Hotel Santa Fe Hotel Santa Fe

Frequently asked questions

4.7
Exceptional
Rating 5 - Excellent. 558 out of 740 reviews
5 - Excellent 75%
Rating 4 - Good. 140 out of 740 reviews
4 - Good 19%
Rating 3 - Okay. 27 out of 740 reviews
3 - Okay 4%
Rating 2 - Poor. 10 out of 740 reviews
2 - Poor 1%
Rating 1 - Terrible. 5 out of 740 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Professionally Atmosphere & Attention to detail Staff!!
Stayed 1 night in May 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free Shuttle within 1.5 miles from the hotel
Stayed 2 nights in Apr 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself it was very comfortable and the room felt extremely cleaned. We did not run into many people which was great during this time and keep safety, only we encountered two guests who despite the sign to be in the elevator only with your party decided to go in, so we got out and that’s that. The butler service we did not find much use or what it was truly for, we were brought in a drink two days and the lady was super helpful and nice but besides that is not clear what they do or how you call them. Also the hotel is about 15min walking from downtown is not bad and they also have ahuttles that take you in. But it would be something to consider as we would have preferred stay in downtown
Stayed 3 nights in Apr 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent find. We're world travelers and very picky. Rarely do we give any hotel a 5 star rating. We had a suite and at a very good price. Free parking and free breakfast. All employees friendly and accommodating
Stayed 3 nights in Apr 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful, clean, and the decor is amazing. The breakfast was great and the complimentary happy hour was a bonus! The only thing I would mention is that upon check in we were told about the shuttle which started at 2:00pm. When we came back to catch the shuttle the next day we were told it ran at 3:00pm. At the restaurant where we had dinner, which seemed to be outside of the perimeter of the shuttle, the driver told us the hours were from 2-10. So, there was some miscommunication amongst staff. Other than that our stay was wonderful. The spa is perfection.
Stayed 2 nights in Apr 2021