Hotel El Arco

3.0 star property
Travelers relax by the outdoor pool or take the family to nearby waterparks at this welcoming hotel just steps from Xetulul Theme Park

Choose dates to view prices

Hotel El Arco greets guests with a daily manager's reception and provides in-room WiFi for staying connected. The outdoor pool offers a peaceful retreat, while children have their own dedicated splash area for family-friendly fun.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Laundry room
  • Housekeeping
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GTQ 300 per accommodation, per day

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system and outdoor lighting
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 10:00 PM
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel El Arco have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM to 10:00 PM.

Is Hotel El Arco pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel El Arco?

Self-parking is free at this property.

What time is check-in at Hotel El Arco?

Check-in start time: 3:00 PM; check-in end time: 8:00 PM.

What time is check-out at Hotel El Arco?

Checkout is at noon.

Where is Hotel El Arco located?

Situated in San Martín Zapotitlán, this hotel is within a 15-minute walk of Xetulul Theme Park and Xocomil Waterpark. Dino Park and Quetzaltenango Central Park are also within 32 mi (52 km).

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Reviews

Reviews

7.0

Good

9.0

Cleanliness

8.0

Amenities

9.0

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 1 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

Reviews

Verified

6/10 Okay

MARCOS

Liked: Cleanliness, staff & service, amenities
Hotel bien ubicado a la par de los parques del Irtra, pero esperaba mas del hotel por el precio que pague por noche casi los cien dolares por noche sin impuestos. No inc. Desayuno, la habitacion muy basica, sin espejos, dos tablitas por closet, no muy buen aire acond. falta mueble en el baño donde poner los productos personales de higiene, puerta del baño mal ubicada, la internet inestable y lenta. No hay telefono en la habitacion y sin personal que apoye con llevar maletas desde un 3er nivel. La ropa mojada muchos huespedes la dejan en las barandas de los pasillos dando mal aspecto y los pisos mojados resvalosos. Hay hoteles al rededor con mejores tarifas y mas amenidades, ojala mejoren porque el lugar tiene potencial.
Stayed 3 nights in Dec 2023
Verified

8/10 Good

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena experiencia

Fue una estadía corta (de paso) pero todo bastante bien. Muy limpio y a la par de los parques del Irtra. Personal amable y eficiente. Nuestra reservación incluía desayuno que estaba muy rico. Volvería nuevamente.
Stayed 1 night in Dec 2022