Title: Quality Inn & Suites, Santa Cruz Mountains Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=9834&destination=Ben+Lomond%2C+California%2C+United+States+of+America&selected=8653&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Quality Inn & Suites, Santa Cruz Mountains Riverside relaxation meets practical comforts at this mountain retreat where guests can swim in the pool or plan adventures while enjoying morning coffee. ## Photo gallery for Quality Inn & Suites, Santa Cruz Mountains ![Premium bedding, pillow-top beds, blackout curtains, iron/ironing board - Quality Inn & Suites, Santa Cruz Mountains (Ben Lomond)](https://images.trvl-media.com/lodging/1000000/10000/8700/8653/ff1e5c9a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillow-top beds, blackout curtains, iron/ironing board - Quality Inn & Suites, Santa Cruz Mountains (Ben Lomond)](https://images.trvl-media.com/lodging/1000000/10000/8700/8653/8ba0eaa6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, pillow-top beds, blackout curtains, iron/ironing board - Quality Inn & Suites, Santa Cruz Mountains (Ben Lomond)](https://images.trvl-media.com/lodging/1000000/10000/8700/8653/ec6eff4e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, pillow-top beds, blackout curtains, iron/ironing board - Quality Inn & Suites, Santa Cruz Mountains (Ben Lomond)](https://images.trvl-media.com/lodging/1000000/10000/8700/8653/b325650f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Quality Inn & Suites, Santa Cruz Mountains (Ben Lomond)](https://images.trvl-media.com/lodging/1000000/10000/8700/8653/00010149.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Quality Inn & Suites Santa Cruz Mountains offers a peaceful riverside escape with practical amenities. Relax in the garden, cool off in the outdoor pool, or borrow bikes to explore. Helpful staff and free WiFi keep you connected. ## Reviews 8.0 Very good ## Popular amenities - Parking included - Free Wi-Fi - Air-conditioning - Laundry room - Housekeeping £83 includes taxes & fees 15 Apr - 16 Apr ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=8653&PinnedHotelID=8653&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=8653&PinnedHotelID=8653&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=8653&PinnedHotelID=8653&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=8653&PinnedHotelID=8653&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=8653&PinnedHotelID=8653&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=8653&PinnedHotelID=8653&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=8653&PinnedHotelID=8653&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=8653&PinnedHotelID=8653&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Room, 1 Queen Bed, Non Smoking ![Premium bedding, pillow-top beds, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/8700/8653/52693892.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 Queen Bed, Non Smoking 8.0 Very good 4 reviews - Sleeps 2 - 1 Queen Bed ### Suite, 1 Queen Bed, Non Smoking - Sleeps 3 - 1 Queen Bed ### View all photos for Standard Room, 1 King Bed, Non Smoking ![Premium bedding, pillow-top beds, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/8700/8653/52693892.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking 8.6 Excellent 22 reviews - 200 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 2 Queen Beds, Non Smoking ![Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillow-top beds, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/8700/8653/8ba0eaa6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Non Smoking 8.6 Excellent 11 reviews - 200 sq ft - Sleeps 4 - 2 Queen Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSanta-Cruz-Hotels-Quality-Inn-Suites.h8653.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSanta-Cruz-Hotels-Quality-Inn-Suites.h8653.Hotel-Information) ## About the area Located in Ben Lomond, Quality Inn & Suites, Santa Cruz Mountains is in the city centre and on a river. Santa Cruz Beach Boardwalk is a popular attraction and the area's natural beauty can be seen at Monterey Bay and Capitola Beach. Roaring Camp Railroads and Monterey Bay National Marine Sanctuary Exploration Center are also worth visiting. Enjoy the great outdoors with mountain biking and hiking/biking trails, or hop on a moped for hire nearby and explore all the area has to offer. [Visit our Ben Lomond travel guide](https://www.expedia.co.uk/Ben-Lomond.dx9834) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C37.09045%2C-122.09405&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=wJ-xwn3_hFqJgh7t1ETimkCHLI0=) 9733 Highway 9, Ben Lomond, CA, 95005 ### What's nearby - ![1892 Felton Covered Bridge. The Felton Covered Bridge is a covered bridge over the San Lorenzo River in Felton, Santa Cruz County in the U.S. state of California.](https://images.trvl-media.com/place/553248621557518958/50a84976-52a2-47ad-aa6d-e99e05a3bcb7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Felton Covered Bridge Park 6 min drive \- 3.4 miles - ![Henry Cowell Redwoods State Park](https://images.trvl-media.com/place/182973/080e18b6-d2a5-4356-8191-71e7850e5f5d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Henry Cowell Redwoods State Park 7 min drive \- 3.8 miles - ![Roaring Camp Railroads](https://images.trvl-media.com/place/182973/21573de4-089a-4b14-b5d0-dd386be8c982.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Roaring Camp Railroads 10 min drive \- 4.7 miles - ![University of California, Santa Cruz](https://images.trvl-media.com/place/6666/070133fc-f0cc-41ca-9d61-db265c2f0f04.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) University of California, Santa Cruz 11 min drive \- 5.8 miles - Luminescence Healing Haven 6 min drive \- 3.6 miles ### Getting around - San Francisco International Airport (SFO) 78 min drive ### Restaurants - McDonald's 11 min drive - Trout Farm Inn 8 min drive - Fosters Freeze 6 min drive - Taqueria Vallarta 7 min drive - Heavenly Roadside Cafe 10 min drive ## About this property ### Quality Inn & Suites, Santa Cruz Mountains Hotel by the river Quality Inn & Suites, Santa Cruz Mountains provides amenities, such as a garden and dry cleaning/laundry services. Guests can connect to free in-room WiFi. You'll also find perks such as: - An outdoor pool - Free self-parking - Bike hire, motorhome/coach/lorry parking and an electric car charging station - Express check-out, express check-in and concierge services - Guest reviews say great things about the helpful staff Room features All guest rooms at Quality Inn & Suites, Santa Cruz Mountains offer perks, such as premium bedding and air conditioning, as well as amenities, such as free WiFi. Other amenities include: - LED light bulbs and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and baths or showers - 37-inch flat-screen TVs with cable channels - Wardrobes/cupboards, fridges and on-request microwaves ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/1000000/10000/9500/9422/9e96c9a8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western Plus Inn Scotts Valley Scotts Valley - Pool - Hot tub - Breakfast included - Pet-friendly 8.2 Very good 1,005 reviews £104 includes taxes & fees 31 Mar - 1 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=9422&PinnedHotelID=9422&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/24000000/23400000/23397600/23397555/3a13f2f2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Historic Brookdale Lodge, Santa Cruz Mountains Boulder Creek - Pet-friendly - Parking included - Free Wi-Fi - Restaurant 8.6 Excellent 1,001 reviews £74 includes taxes & fees 31 Mar - 1 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=23397555&PinnedHotelID=23397555&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/26000000/25120000/25111700/25111700/7941a44e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Points by Sheraton Santa Cruz Scotts Valley Scotts Valley - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 8.4 Very good 1,003 reviews £101 includes taxes & fees 15 Apr - 16 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-15&endDate=2026-04-16&selected=25111700&PinnedHotelID=25111700&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/1000000/60000/50900/50844/df274ad0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Inn At Pasatiempo Santa Cruz - Pool - Parking included - Free Wi-Fi - Restaurant 8.6 Excellent 1,000 reviews £111 includes taxes & fees 19 Apr - 20 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-19&endDate=2026-04-20&selected=50844&PinnedHotelID=50844&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/1000000/210000/201300/201285/fe747667.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Santa Cruz/Scotts Valley Santa Cruz - Pool - Hot tub - Pet-friendly - Free Wi-Fi 8.2 Very good 1,275 reviews £112 includes taxes & fees 27 Apr - 28 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-27&endDate=2026-04-28&selected=201285&PinnedHotelID=201285&HadPinnedHotel=true®ionId=-1&adults=2) ![Desk, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/1000000/90000/85100/85012/0cc75b76.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quality Inn Santa Cruz Downtown Area Westside Santa Cruz - Pool - Breakfast included - Pet-friendly - Parking included 7.6 Good 1,001 reviews £88 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=85012&PinnedHotelID=85012&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor spa tub](https://images.trvl-media.com/lodging/2000000/1660000/1652500/1652437/0fb90d92.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ocean Pacific Lodge Westside Santa Cruz - Pool - Hot tub - Pet-friendly - Parking included 8.8 Excellent 1,320 reviews £79 includes taxes & fees 26 Apr - 27 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-26&endDate=2026-04-27&selected=1652437&PinnedHotelID=1652437&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, free cots/infant beds, rollaway beds](https://images.trvl-media.com/lodging/1000000/20000/17600/17547/b728aea3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Comfort Inn Santa Cruz North Westside Santa Cruz - Pool - Hot tub - Breakfast included - Parking included 8.6 Excellent 1,213 reviews £97 includes taxes & fees 19 Apr - 20 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-19&endDate=2026-04-20&selected=17547&PinnedHotelID=17547&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Cottage, 1 Bedroom, Fireplace, Garden Area (Cottage 11B) | Individually decorated, individually furnished, blackout curtains](https://images.trvl-media.com/lodging/13000000/12510000/12503600/12503533/7b59df89.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fern River Resort Felton - Parking included - Outdoor space - Barbecue grill - Games room 9.2 Wonderful 488 reviews £97 includes taxes & fees 23 Apr - 24 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-23&endDate=2026-04-24&selected=12503533&PinnedHotelID=12503533&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor spa tub](https://images.trvl-media.com/lodging/1000000/10000/5300/5293/d926e1b6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Surf City Inn and Suites Westside Santa Cruz - Pool - Hot tub - Spa - Pet-friendly 7.8 Good 1,000 reviews £70 includes taxes & fees 31 Mar - 1 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=5293&PinnedHotelID=5293&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=8653&PinnedHotelID=8653&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=8653,9422,23397555,25111700,50844) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Electric car charging station on site - Free self parking on site - RV/bus/lorry parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Coffee and tea in common areas ### Things to do - Bicycle rentals - Outdoor pool ### Family friendly - In-room refrigerator - In-room sofa bed - Microwave on request - Outdoor pool ### Conveniences - Free newspapers in lobby - Limited-hour front desk - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Wedding services ### Outdoors - Barbecue grill - Garden - On a river - Picnic area ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - No lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible registration desk ### More - 2 floors - 3 buildings - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Humane treatment of captive wild animals - Local culture and ecosystem education - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - King sofa bed - Pillowtop mattress - Premium bedding ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - 37-inch flat-screen TV with cable channels ### Food and drink - Coffee/tea maker - Microwave on request - Refrigerator ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Cleaning products are eco-friendly - Eco-friendly toiletries - Energy-saving switches in guestrooms - Free local calls - Iron/ironing board - LED lighting - Phone - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Express check-in available ### Check-out Check-out before 11 AM Contactless check-out Express check-out available ### Special check-in instructions An adult aged 18 or older must assume all liability for the booking Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted Safety features at this property include a smoke detector This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Quality Inn Santa Cruz Mountains Quality Inn Santa Cruz Mountains Ben Lomond Quality Santa Cruz Mountains Quality Santa Cruz Mountains Ben Lomond Quality Inn Suites Santa Cruz Mountains Quality Inn & Suites, Santa Cruz Mountains Hotel Quality Inn & Suites, Santa Cruz Mountains Ben Lomond Quality Inn & Suites, Santa Cruz Mountains Hotel Ben Lomond ## Frequently asked questions ### Does Quality Inn & Suites, Santa Cruz Mountains have a pool? ### How much does it cost to stay at Quality Inn & Suites, Santa Cruz Mountains? ### Is Quality Inn & Suites, Santa Cruz Mountains pet-friendly? ### How much is parking at Quality Inn & Suites, Santa Cruz Mountains? ### What time is check-in at Quality Inn & Suites, Santa Cruz Mountains? ### What time is check-out at Quality Inn & Suites, Santa Cruz Mountains? ### Where is Quality Inn & Suites, Santa Cruz Mountains located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Quality Inn & Suites, Santa Cruz Mountains Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 8.6 Location ### 8.6 Staff & service ### 7.8 Property conditions & facilities 10 - Excellent 335 8 - Good 320 6 - Okay 140 4 - Poor 55 2 - Terrible 37 ## Reviews Verified ### 10/10 Excellent #### Leslie 12 Oct 2025 Very friendly and helpful check-in! Comfortable bed and bedding and beautiful location. ##### Leslie Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Felix 7 Nov 2025 Liked: Cleanliness, staff & service, amenities Nice clean rooms ##### Felix Stayed 1 night in Oct 2025 Verified ### 8/10 Good #### Bernd 12 Nov 2025 Liked: Cleanliness, staff & service Fulfilled the need. Friendly staff. ##### Bernd Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Carl 12 Jun 2025 Liked: Cleanliness, staff & service, amenities Loved the place. It was located within walking distance of several restaurants the staff was friendly and helpful- would stay there again. ##### Carl Stayed 2 nights in Jun 2025 Verified ### 10/10 Excellent #### Henry 1 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice place in a small town. Friendly service at check-in. Room was good and not too cramped for two adults and two kids. Beds were comfortable. ##### Henry Stayed 1 night in Aug 2025 Verified ### 8/10 Good #### Donna 4 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff and service was great! ##### Donna Stayed 1 night in Jun 2025 Verified ### 10/10 Excellent #### Susan 17 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Relax and enjoy Basic amenities, beautiful setting. Get outside and enjoy the Santa Cruz mountains and relax here in the evening! ##### Susan Stayed 1 night in Sep 2025 Verified ### 10/10 Excellent #### nora 8 Jul 2025 Liked: Cleanliness, amenities Clean and good location that I want ##### nora Stayed 1 night in Jul 2025 Verified ### 8/10 Good #### Devin 11 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location in a nice little town ##### Devin Stayed 2 nights in Oct 2024 Verified ### 10/10 Excellent #### Karen 15 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Room was clean and AJ at the desk was very pleasant and helpful. ##### Karen Stayed 1 night in Mar 2025 Verified ### 10/10 Excellent #### Deborah 24 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I love staying here, it’s quaint and there’s nothing like swimming in the pool while gazing at the redwoods surrounding the property. The staff is caring and attentive, helpful in every way. The beautiful rose bushes and unique river view add to the mountain charm of this place 👍 ##### Deborah Stayed 2 nights in Jul 2025 Verified ### 10/10 Excellent #### Tessa 21 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place, very comfortable! ##### Tessa Stayed 1 night in Jan 2024 Verified ### 10/10 Excellent #### Amy 18 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super friendly staff member was a bright light at the end of a difficult travel day. ##### Amy Stayed 1 night in May 2025 Verified ### 8/10 Good #### John 6 Aug 2023 Liked: Amenities Perfect for us this trip. Clean and peaceful plus helpful friendly staff. ##### John Stayed 1 night in Aug 2023 Verified ### 10/10 Excellent #### Stephen 3 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities The hotel had a good location. was quiet and friendly atmosphere. wish that the handicap parking was better, needed more handicap spaces. it was nice that the hotel offered free vegitarian breakfast but wish there were more fruit items. ##### Stephen Stayed 2 nights in Jun 2025 Verified ### 10/10 Excellent #### Terry 3 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Reception nice. Clean, quiet, safe, comfortable, & off the Main Street. ##### Terry Stayed 1 night in Feb 2025 Verified ### 10/10 Excellent #### Thomas 14 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Safe, quiet, relaxing, friendly staff ##### Thomas Verified ### 8/10 Good #### Deborah L. 31 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Was a very quiet and relaxing stay in the mountains.Accomodations were well maintained.enjoyed my stay and would stay there again ##### Deborah L. Stayed 1 night in Aug 2023 Verified ### 8/10 Good #### ERIC 17 Jul 2024 Liked: Staff & service, property conditions & facilities Those are a little on the smaller side but really clean and the staff are great. ##### ERIC Stayed 1 night in Jul 2024 Verified ### 6/10 Okay #### Michelle 4 Sept 2024 Liked: Cleanliness, staff & service, amenities The property was clean and the staff was very friendly. The furnishings are outdated but it served our purpose for a place to stay near Felton. ##### Michelle Stayed 1 night in Aug 2024 Verified ### 6/10 Okay #### Lyric 25 Sept 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Not the cleanest. ##### Lyric Stayed 1 night in Sep 2025 Verified ### 10/10 Excellent #### Tony 21 Mar 2025 Liked: Cleanliness, amenities, property conditions & facilities The place was nice nestled in the woods, but close to the small road town. The check in person was awesome. The bed was a bit hard but sleep able. The towels were plenty and new. We enjoyed our stay ##### Tony Stayed 1 night in Mar 2025 Verified ### 6/10 Okay #### Matthew 1 Nov 2025 Liked: Cleanliness I have stayed at this hotel many times. It's the most affordable in the Santa Cruz Mountains. But it is a rustic mountain hotel. The shower curtain wants to hang outside the tub and will not stay against the wall of the shower. You constantly are pulling it back. The toilets need work as the seats are loose and it makes a lot of noise filling tank. The furniture was in need of repair of replacement , not duct tape. Overall the room was clean and staff is pleasant.. ##### Matthew Stayed 6 nights in Oct 2025 Verified ### 10/10 Excellent #### Lupe 17 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities It's a bit rustic but what I expected having lived in the area. It was clean, comfortable bed and beautiful redwoods. Couldn't ask for more. ##### Lupe Stayed 1 night in Jun 2024 Verified ### 10/10 Excellent #### Marlaina 4 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was relaxing and comfortable. Staff very friendly ##### Marlaina Stayed 2 nights in Sep 2023 ---