Santa Catarina Holidays from £363

Apartment was larger than expected and a fantastic place to spend 4 days. The staff have an office within 5 minutes walk and are extremely responsive to any questions or needs. The apartment is on a busy pedestrian street and some may be concerned about noise. With the windows closed, the apartment is exceptionally quiet. Everything you need to have a great stay is in the apartment and within walking distance. I especially liked the fact that the bedroom and bathroom had an additional door that kept that area separate from the rest of the apartment. This allowed my husband to sleep in while I was in the living area. There is an additional 1/2 bath (WC) for the living area that was unexpected and appreciated.

The location of the apartment was excellent. Unfortunately the property itself was very run down and requires significant maintenance. For example, our bathroom sink drain did not work at all and water would pool in the sink. The old wooden floor was falling apart underneath our feet as we walked which made it loose and unsafe, especially for our small baby. Also extremely unhygienic. Additionally, upon our arrival we found that the kitchen or dining room table was filthy and had not been cleaned, also all of the kitchen utensils and plates and glasses were not properly cleaned. Overall though the place was okay with a very Central location, and the staff were very friendly and helpful in providing good recommendations of places to visit and restaurants to try around the area. We would recommend that they spend some money to conduct repairs to do some and maintenance on the property as well to ensure things are properly cleaned before new patrons stay.

We did not stay at Lenscape coterie as it was undergoing renovations and therefore not open. We were relocated to another hotel in the group Torel Saboaria where we had a wonderful room. The breakfast was superb we had lunch and dinner which were equally as good as breakfast. We cannot thank all the staff enough as everyone was so kind, helpful and attentive even to the point of providing gluten free pancakes at breakfast.