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"Great staff! Breakfast was delicious."

"We arrived on a Weds for 2 nights in a waterfront room w/balcony & the room wasn’t ready until 5pm! The room was strange & old-HUGE size w/almost no furniture- no dresser, desk, sofa, lounge chair or floor lamp & only 1 chair at a table & 1 nightstand. Tiny closet & poor shower head in the bathroom Not a good value-valet parking is $48 per night and there is free parking right on the street next to the lobby. Resort fee is $35 & all we used were the pool & jacuzzi for 2 hours. The location isn’t near any restaurants, shops, or coffee places except for the one in the hotel and there’s lots of construction nearby. Staff was very friendly, helpful & tried to respond to our issues by removing some of the fees. The pool was small but a perfect warm temperature. Excellent jacuzzi, plenty of lounge chairs, & cute bar area by pool. We live in the LA area & have visited SB dozens of times but I don’t think we’ll be returning to this hotel."