4.3/5 Excellent! (999 reviews)
Well appointed hotel on prominent site overlooking the Faro recreational boat harbour. First of all customer service attitude is number one for this hotel, all the staff have the focus and it shows in every aspect of their offering. The management of the team and above expectation experience by the hotel in its many flourishes are noticed; a rose offered to guests in the restaurant at breakfast, personalized checkin and welcome at arrival, water in the rooms, free upgrade and early checkin, live music accompanying buffet lunch and breakfast, above expectation meal inclusions and service for the included buffet breakfast, room cleaned mid afternoon because we chose to enjoy our balcony and view earlier in the day. The team is working hard to make this hotel an experience at a reasonable off season price and it shows. Well done. Best in class. A most enjoyable stay, we chose to enjoy the hotel amenities for our two day stay, very relaxed and rewarding. Clean room, modern feel, great location, no more could be asked.
Reviewed on 28 Nov 2021