Title: Tanini Sepilok (Formerly Nature Lodge Sepilok) Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=15451629&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Tanini Sepilok (Formerly Nature Lodge Sepilok) Nature Lodge Sepilok combines peaceful garden surroundings with delicious meals that guests can enjoy outdoors or under starry skies ## Photo gallery for Tanini Sepilok (Formerly Nature Lodge Sepilok) ![Front of property – evening/night - Tanini Sepilok (Formerly Nature Lodge Sepilok) (Sandakan)](https://images.trvl-media.com/lodging/16000000/15460000/15451700/15451629/3325ffdb.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Aerial view - Tanini Sepilok (Formerly Nature Lodge Sepilok) (Sandakan)](https://images.trvl-media.com/lodging/16000000/15460000/15451700/15451629/a8cf379f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lounge - Tanini Sepilok (Formerly Nature Lodge Sepilok) (Sandakan)](https://images.trvl-media.com/lodging/16000000/15460000/15451700/15451629/0f0b3b72.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Basic Shared Dormitory, Mixed Dorm | Interior - Tanini Sepilok (Formerly Nature Lodge Sepilok) (Sandakan)](https://images.trvl-media.com/lodging/16000000/15460000/15451700/15451629/f8d97f02.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Twin Room | Rollaway beds, free WiFi, bed sheets - Tanini Sepilok (Formerly Nature Lodge Sepilok) (Sandakan)](https://images.trvl-media.com/lodging/16000000/15460000/15451700/15451629/cc89a705_edited_b9eb.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies This rural retreat offers a tranquil escape with a garden and terrace. Enjoy American dishes at the on-site Mango Garden Sepilok restaurant and stay connected with in-room WiFi. Guests appreciate the attentive and helpful staff. ## Reviews 8.8 Excellent ## Popular amenities - Parking included - Free Wi-Fi - Restaurant - Business services - Bar - Laundry room £50 includes taxes & fees 19 Jan - 20 Jan ## Room options ### Check availability for these dates Tonight [Jan 14 - Jan 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=15451629&PinnedHotelID=15451629&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=15451629&PinnedHotelID=15451629&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 15 - Jan 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=15451629&PinnedHotelID=15451629&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=15451629&PinnedHotelID=15451629&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=15451629&PinnedHotelID=15451629&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=15451629&PinnedHotelID=15451629&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=15451629&PinnedHotelID=15451629&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=15451629&PinnedHotelID=15451629&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 10 of 10 rooms ### View all photos for Double Room ![Double Room | Rollaway beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/16000000/15460000/15451700/15451629/33fe7c7a_edited_8e5d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room 8.8 Excellent 5 reviews ### Highlights Air conditioning Private bathroom Rainfall showerhead Coffee/tea maker Free bottled water Daily housekeeping Wardrobe Desk - Sleeps 2 - 1 Double Bed ### View all photos for Twin Room ![Twin Room | Rollaway beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/16000000/15460000/15451700/15451629/618d9ff5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room 8.0 Very good 1 review ### Highlights Air conditioning Private bathroom Rainfall showerhead Coffee/tea maker Free bottled water Daily housekeeping Wardrobe Desk - Sleeps 3 - 2 Single Beds ### View all photos for Basic Shared Dormitory, Mixed Dorm ![Rollaway beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/16000000/15460000/15451700/15451629/5b3d90cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Shared Dormitory, Mixed Dorm ### Highlights Ceiling fan Rainfall showerhead Daily housekeeping - Sleeps 1 - 1 Single Bunk Bed ### Bed in Mixed Dormitory - Sleeps 1 ### Standard Double Room - Sleeps 2 ### Standard Twin Room - Sleeps 2 ### View all photos for Bunk Bed in Female Dormitory Room ![Rollaway beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/16000000/15460000/15451700/15451629/5b3d90cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Bunk Bed in Female Dormitory Room ### Highlights Air conditioning Fan Daily housekeeping - Sleeps 1 - 1 Single Bunk Bed ### View all photos for Bunk Bed in Male Dormitory Room ![Rollaway beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/16000000/15460000/15451700/15451629/5b3d90cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Bunk Bed in Male Dormitory Room ### Highlights Air conditioning Fan Daily housekeeping - Sleeps 1 - 1 Single Bunk Bed ### View all photos for Male Dormitory (Bunk Bed) ![Rollaway beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/16000000/15460000/15451700/15451629/874fe0ee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Male Dormitory (Bunk Bed) - Sleeps 1 ### View all photos for Bed in Female Dormitory ![Rollaway beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/16000000/15460000/15451700/15451629/87515e52.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Bed in Female Dormitory - Sleeps 1 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSandakan-Hotels-Nature-Lodge-Sepilok.h15451629.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSandakan-Hotels-Nature-Lodge-Sepilok.h15451629.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C5.87560%2C117.95040&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=js2p4r8JxrqSvKUsZ1hue0y2XA4=) Jalan Sepilok, Sandakan, 90009 #### What's nearby - Rainforest Discovery Centre \- 8 min walk \- 0.5 miles - Borneo Sun Bear Conservation Centre \- 19 min walk \- 1.0 mile - Sepilok Orangutan Rehabilitation Centre \- 5 min drive \- 0.9 miles - Sandakan Harbour Mall \- 28 min drive \- 17.7 miles - Labuk Bay Proboscis Monkey Sanctuary \- 32 min drive \- 19.2 miles #### Getting around - Sandakan (SDK) - 22 min drive #### Restaurants - ‪2+1 drink house - ‬10 min drive - ‪Sepilok banana cafe - ‬17 min walk - ‪Kafeteria Sepilok - ‬15 min walk - ‪Gum-Gum - ‬4 min drive - ‪Restoran Sahabat Sdn Bhd - ‬9 min drive ## About this property ### Tanini Sepilok (Formerly Nature Lodge Sepilok) Lodge in a rural location Consider a stay at Tanini Sepilok (Formerly Nature Lodge Sepilok) and take advantage of a terrace, a garden and dry cleaning/laundry services. The on-site American cuisine restaurant, Mango Garden Sepilok, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a bar and a business centre. Other perks at this lodge include: - Free self-parking - A round-trip airport shuttle (surcharge), luggage storage and a front desk safe - Tour/ticket information and a reception hall - Guest reviews give good marks for the overall condition Room features All guest rooms at Tanini Sepilok (Formerly Nature Lodge Sepilok) have amenities, such as free WiFi. ## Similar properties ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/6000000/5150000/5140600/5140593/ad06fc75.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sepilok Jungle Resort Sandakan - Pool - Kids’ pool - Parking included - Free Wi-Fi 7.6 Good 222 reviews £29 includes taxes & fees 19 Jan - 20 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=5140593&PinnedHotelID=5140593&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/90000000/89170000/89161200/89161141/55a59371.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sepilok B&B Sandakan - 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Breakfast included - Parking included - Restaurant - Bar 10 Exceptional 6 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=23065167&PinnedHotelID=23065167&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle (surcharge) - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - A bar/lounge - A restaurant ### Restaurants on site - Mango Garden Sepilok ### Family friendly - Laundry facilities - Rollaway/extra bed (surcharge) ### Conveniences - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - Business centre ### Outdoors - Garden - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Wheelchair-accessible parking ### More - 1 floor - Reception hall ## Room amenities ### Bedroom - Bedsheets provided - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Towels provided ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: 9:30 PM Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 10 AM Contactless check-out ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation The front desk is open daily from 8 AM - 10 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for MYR 70.0 per night. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: MYR 53.00 per person (return) - Rollaway bed fee: MYR 70.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms Construction is underway at a neighbouring building and there may be noise disturbance from the construction work ### Property is also known as Nature Lodge Sepilok Sandakan Nature Lodge Sepilok Tanini Sepilok Nature Sepilok Tanini Sepilok (Formerly Nature Lodge Sepilok) Lodge Tanini Sepilok (Formerly Nature Lodge Sepilok) Sandakan Tanini Sepilok (Formerly Nature Lodge Sepilok) Lodge Sandakan ## Frequently asked questions ### Is Tanini Sepilok (Formerly Nature Lodge Sepilok) pet-friendly? ### How much does it cost to stay at Tanini Sepilok (Formerly Nature Lodge Sepilok)? ### How much is parking at Tanini Sepilok (Formerly Nature Lodge Sepilok)? ### What time is check-in at Tanini Sepilok (Formerly Nature Lodge Sepilok)? ### What time is check-out at Tanini Sepilok (Formerly Nature Lodge Sepilok)? ### Does Tanini Sepilok (Formerly Nature Lodge Sepilok) provide a shuttle to the airport? ### Where is Tanini Sepilok (Formerly Nature Lodge Sepilok) located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Tanini Sepilok (Formerly Nature Lodge Sepilok) Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.6 Location ### 8.8 Staff & service ### 9.0 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 41 8 - Good 22 6 - Okay 9 4 - Poor 1 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Hayley 24 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location, comfortable stay Great location for the sanctuaries, comfortable hotel with onsite restaurant. Hot showers and WiFi. ##### Hayley Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Karen 2 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Comfortable room in this affordable property close to Sepilok. ##### Karen Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Siva 8 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Great place to chill before safari to Sukau. There is also a lot to do in Sepilok. Orangutan rehab and Sun bear sanctuary. ##### Siva Stayed 1 night in May 2025 ### 8/10 Good #### Candace 23 Aug 2023 Liked: Staff & service, amenities, property conditions & facilities The resort is easy and very relaxing it is also very close to all the sites…. ##### Candace Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### Angela 2 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great people, great location, great breakfast The team at the Losge were so helpful. We were a day late due to a missed connection and we wanted to head into the jungle and they arranged everything for us and even took a day off of our booking to facilitate a stay with their sister lodge at the Kinabantagan River. As you can see the breakfast was fabulous. ![](https://a.travel-assets.com/ugc/hotel-reviews/11D63D6EB9F365E192E1F381F614C1DB704D93DB1743589270197.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Angela Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Simon 26 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfectly adequate clean room, with air conditioning and fan, as well as tea and coffee making facilities. Good simple buffet breakfast. Within easy walking distance of the Orangutan and Sun Bear sanctuaries, the Rainforest Discovery Centre and other hotels and restaurants. Had no problem picking up a cab on Grab whenever we needed to go further afield or just wanted to avoid the heat! ##### Simon Stayed 3 nights in Apr 2025 ### 4/10 Poor #### debbie 23 Aug 2025 Disliked: Staff & service, property conditions & facilities we arrived in carpark with cases, expected to carry up long stairway, or roll up side ramp. impossible with 2 cases each. nowhere to sit outside, 1 chair per chalet outside, long uphill walk to reception, then down stairs to carpark to get to restaurant. food limited menu, breakfast buffet awful, mostly cold. what food they had in restaurant was cheap, we are both over 60 and would not return.only hot water if suns out. ##### debbie Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Mark 25 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely staff. Clean and comfy room (ours had outdoor shower, not sure if all do). Very reasonable priced restaurant and pleasant lobby to hang out if you need to chill after checking out ##### Mark Stayed 2 nights in Jul 2022 ### 10/10 Excellent #### Michael 28 Sept 2022 Liked: Cleanliness, staff & service, property conditions & facilities #### Very much would recommend Great experience. The staff were very kind and attentive. The property is simple but clean and well maintained. You can tell they take pride in ensuring their guests are happy and their property is presentable. Meals at the restaurant were very good and affordable. ##### Michael Stayed 2 nights in Sep 2022 ### 10/10 Excellent #### John 5 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very conveiniently located for bird livers as only 600m to Rainforest Discovery Centre. Room is well designed with outsidet but secured toilets which is great for us as we could leave our cameras there during the night to avoid to ac condensation. Staff is hepful, food is ok. Only minus is the steps to reception and room. ##### John Stayed 7 nights in Mar 2024 ### 6/10 Okay #### Christine 21 Feb 2024 Disliked: Amenities, property conditions & facilities Basic but clean. ##### Christine Stayed 2 nights in Feb 2024 ### 8/10 Good #### Wiebke 11 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### located near the conservation centers located at walking distance of the sepilok conservation center for orangutans and sun bears. basic rooms, but clean and spacious. breakfast is very limited but tasty. The Mango Restaurant offers delicious local and european dishes. There are no other facilities, also no other bars or shops in the neighborhood. This is a location is ideal if you want to visit the conservation centers. Staff is very friendly as well. Free water is also available at the reception and at the restaurant. ##### Wiebke Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### kirstie 19 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I found all the staff very helpful. The location is good for Orangutan, Sun Bears and the Rain Forest. The only elemwnt that was poor was I needed to amend my booking via Expedia and I still ended up being charged for one additional night, the cost was minimal, but that's not the point. ##### kirstie Stayed 3 nights in Apr 2024 ### 8/10 Good #### Ahaliar 13 Oct 2023 Liked: Cleanliness, amenities Disliked: Staff & service We had a good stay. The location is ideal but the breakfast was too repetitive and staff there was not friendly and accommodating. They were more engaged with other staff members rather than the guests. The front desk staff was good and initiated conversations. This is important as I felt like he was ensuring that we were comfortable and happy. ##### Ahaliar Stayed 3 nights in Oct 2023 ### 10/10 Excellent #### Danielle 8 Apr 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good location for nature activities This hotel is in a great location for exploring the surrounding attractions. Just a few minutes walk from the orangutan and sun bear sanctuaries, and even closer to the rainforest centre. The staff are very friendly and helpful, and the rooms are comfortable. The breakfast food was great, the dinner food was average. The nearby restaurants are overpriced and food is sub-par (except the one in the Rainforest Centre which I found to be really good). But you can order Grab delivery to the hotel so many options are available. ##### Danielle Stayed 5 nights in Mar 2023 ### 8/10 Good #### Kirsty 6 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel in good location The hotel is in a great location to visit the Orang Utans and Sun Bears. Its a relaxed hotel and the staff are really friendly. The room was spacious and comfortable. The shower was great! Negatives - wifi is hit and miss so card payments not always possible. No ATM nearby but we changed cash at a nearby hotel. Food is sometimes buffet and sometimes a la carte but the staff dont know which it will be in advance so your stuck with what you get offered. It was tasty though. We stayed 4 nights and the room wasnt cleaned while we were there. Not a problem as we didn't make a mess but just a heads up! Taxis finish early and start late so if you need a lift to the airport, make sure you book in advance - airport transport from the hotel is expensive, use Grab if you can! All in all, we had a pleasant stay and would use the hotel again ![](https://a.travel-assets.com/ugc/hotel-reviews/8B86C4F37717A17A23141300B0A66334414B38C41728241176505.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8C4145DA0A190D272CB815B35EAFB7049EBDE13C1728241172691.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/245B5EB4E3F8EEEB3DC4DC9E40F968E5FBD231F91728241175954.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/390BC616AF8A21C48719C198EE76F3FBC68C12AB1728241175705.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kirsty Stayed 4 nights in Sep 2024 ### 8/10 Good #### Linda 2 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities We stayed in one of the newer units and the room and bathroom were clean and big. However, Expedia advertised that daily housekeeping is offered and water is provided daily which is not true. Expedia should verify with Nature Lodge and if they don't provide daily housekeeping, Expedia should update their listing. Housekeeping was responsive when I asked to have the room clean but that only happened once during our 4 day stay. There are a lot of stairs but they do provide a porter if you asked for one. There is usually no one at reception so the best way to contact them is via Whatsapp. ##### Linda Stayed 4 nights in Apr 2023 ### 6/10 Okay #### Norma 1 May 2023 Liked: Cleanliness Disliked: Staff & service, amenities Despite several message to the hotel in advance. We received no reply regarding transfers and late check in. Our flight was delayed and we needed to check in late. Only that Expedia contacted them were we able to get this sorted. Even on arrival the staff could have been more helpful. The rooms were basic but clean and the location was easily within a 15 minute walk to the sanctuary which was good as there want always transport around ie Grabs available. The breakfast was very basic and we went across the road to the other hotel for dinner which was nice. All in all it was fine for a couple of nights to be close to the sanctuaries. ##### Norma Stayed 3 nights in Apr 2023 ### 6/10 Okay #### Donna 9 Apr 2024 Liked: Staff & service Disliked: Cleanliness This is a lovely property overall and is very good value for money. It is ideal for visiting the orangutan and sun bear sanctuaries as well as a great place to stay for the rainforest development centre. Rooms are basic but functional and do have air conditioning. Grounds are very well maintained and staff work hard to keep things nice. A sun lounger chair on the patio of each property would have been ideal for relaxing and enjoying the peace and tranquility of the gardens. Reception staff were welcoming upon arrival though only one member of the team appeared knowledgeable about the area; others were very reserved which came across as a little unhelpful at times. Water went down for 24 hours, though communication on this was very poor. Internet also went down for 48 hours and whilst we understand these things happen, again - no communication. Reception staff could have been more proactive here. Housekeeping services, were none existant. Whilst i can make my own bed, clean up after myself etc. I was surprised that there were no visits in a whole week, with some guests having to return dirty linen or collect their own toilet rolls from reception. Having dropped a pen, i looked under the bed only to find at least three inches of dust. Sad reflection on cleanliness. Restaurant. These young men work extremely hard and very long shifts. They are respectful, friendly and very helpful. Unfortunately the menu is very basic and food hygiene standards could be much better. ##### Donna Stayed 7 nights in Apr 2024 ### 10/10 Excellent #### Masaaki 15 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 綺麗な環境で気持ちよく過ごすことが出来ました。 食事も美味しかったです。 全体として綺麗に保たれていて自然とも調和している感じでした。 ##### Masaaki Stayed 1 night in Jun 2025 ### 8/10 Good #### Abdellatif 26 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Vriendelijke en behulpzaam personeel. Eten en drinken was prima. Op loopafstand tot de orangutan verblijf etc. Kortom een geweldige plek om te verblijven. Het enige dat niet goed was, waren de harde oncomfortabele kussens. Abdellatif en Somaya Mezian ##### Abdellatif Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Elise 19 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Moi qui n'aime pas les dortoirs, j'ai trouvé celui-ci confortable et agréable. Le personnel est super. ##### Elise Stayed 1 night in Dec 2024 ### 8/10 Good #### Maiken 18 Jan 2023 Liked: Staff & service, amenities, property conditions & facilities . ##### Maiken ### 10/10 Excellent #### Fiorenza 1 Sept 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Meraviglioso!!!! Siamo andati a dormire li con un bimbo di 5 anni, è stata un’ Esperienza meravigliosa! Stanza davanti alla giungla, grande e pulitissima, pace e tranquillità, cibo ottimo, personale cordiale e preparato. Posizione ottima! A 10 minuti a piedi si arriva al centro di conservazione degli oranghi e agli altri resort per provare anche gli altri ristoranti. Consigliatissimo! ##### Fiorenza Stayed 3 nights in Aug 2022 ### 2/10 Terrible #### David 28 May 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### So Very Disappointed After a lot of research we decided to stay here for 1nt on our travels around Borneo. ..Superb 9.0 was its rating. Let me assure you this accommodation is far cry from what was promised!! On arrival we had to drag our luggage up a huge steep stairway with no assistance. The place was characterless, the adjoining shop was closed, the restaurant was closed just a very desperate looking place, but hey-ho 'only for 1nt'. Checked in and shown to our room which again was another great slog of uneven steps. When we got to the room I could not believe what we were confronted with..the place was a building site immediately outside our room...please look at my photos.. unbelievable!! We checked out and sought another hotel. Receptionist agreed room wasn't acceptable and would authorise a refund which we will have to acquire through hotels.com which is the biggest disappointment of all, as it has taken 3months of calls and all they are willing to do is offer a voucher.. so no refund even though it was not fit for purpose. 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