Title: Hotel Sandakan Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Sandakan Hotel in Sandakan with 2 restaurants and 24-hour front desk ![2 restaurants, breakfast, lunch, dinner served; Malaysian cuisine ](https://images.trvl-media.com/lodging/2000000/1720000/1717300/1717285/76c2a9c8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Twin Room | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1720000/1717300/1717285/d8f0cde4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Twin Room | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1720000/1717300/1717285/0c556290.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Studio Suite | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1720000/1717300/1717285/f5fd9081.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/2000000/1720000/1717300/1717285/db6de30d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Consider a stay at Hotel Sandakan and take advantage of dry cleaning/laundry services, car hire on-site and 2 restaurants. Stay connected with free in-room WiFi. 7.6 Good ## Popular amenities - Room service - 24/7 front desk - Housekeeping - Parking included - Laundry - Free WiFi ## Room options ### Check availability for these dates Tonight [Dec 1 - Dec 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=1717285&PinnedHotelID=1717285&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=1717285&PinnedHotelID=1717285&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 2 - Dec 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=1717285&PinnedHotelID=1717285&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=1717285&PinnedHotelID=1717285&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=1717285&PinnedHotelID=1717285&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=1717285&PinnedHotelID=1717285&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=1717285&PinnedHotelID=1717285&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=1717285&PinnedHotelID=1717285&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 15 of 15 rooms ![Family Room, 2 Queen Beds | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1720000/1717300/1717285/f540b012.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, 2 Queen Beds 7.0 Good 4 reviews ### Highlights Air conditioning TV Bidet Private bathroom Electric kettle Free bottled water Desk chair Desk - 279 sq ft - City view - Sleeps 4 - 2 Queen Beds ![Standard Single Room | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1720000/1717300/1717285/3161a89c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room 10.0 Exceptional 1 review ### Highlights Air conditioning TV Bidet Private bathroom Electric kettle Free bottled water Desk chair Desk - 192 sq ft - Sleeps 1 - 1 Single Bed ![Deluxe Twin Room | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1720000/1717300/1717285/80e67c24.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room ### Highlights Air conditioning TV Bidet Private bathroom Electric kettle Free bottled water Desk chair Desk - 269 sq ft - City view - Sleeps 2 - 2 Single Beds ![Junior Studio Suite | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1720000/1717300/1717285/77773cc7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Studio Suite ### Highlights Air conditioning TV Bidet Private bathroom Electric kettle Free bottled water Desk chair Desk - 417 sq ft - City view - Sleeps 2 - 1 King Bed ![Superior Twin Room | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1720000/1717300/1717285/6017dfed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room 10.0 Exceptional 1 review ### Highlights Air conditioning TV Bidet Private bathroom Electric kettle Free bottled water Desk chair Desk - 205 sq ft - Sleeps 2 - 2 Single Beds ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1720000/1717300/1717285/cd8dfb2c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite - Sleeps 2 ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1720000/1717300/1717285/ad52696d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room - Sleeps 2 ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1720000/1717300/1717285/6c4077f8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room - Sleeps 2 ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1720000/1717300/1717285/3b296df5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room - Sleeps 1 ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1720000/1717300/1717285/af8bc03e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Family Room - Sleeps 2 ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1720000/1717300/1717285/413e64dd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Selingan Superior Twin - Sleeps 2 ### Deluxe King - Sleeps 2 ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1720000/1717300/1717285/bf8e1674.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Selingan Deluxe King - Sleeps 2 ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1720000/1717300/1717285/42716e57.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Selingan Deluxe Family - Sleeps 2 ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1720000/1717300/1717285/c5c745f4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSandakan-Hotels-Hotel-Sandakan.h1717285.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSandakan-Hotels-Hotel-Sandakan.h1717285.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C5.84090%2C118.11799&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=8Qj8KfZCytB3midELZp-gr0CH4Y=) Block 83, Town Centre, 4th Avenue, Sandakan, Sabah, 90000 #### What's nearby - Sandakan Heritage Trail - 1 min walk - 0.0 miles - Sandakan Harbour Mall - 3 min walk - 0.2 miles - St Michael's & All Angels Church - 6 min walk - 0.4 miles - Agnes Keith House - 7 min walk - 0.4 miles - Saint Michael's and All Angels Church - 8 min walk - 0.5 miles #### Getting around - Sandakan (SDK) - 21 min drive #### Restaurants - ‪Hai Goreng Goreng - ‬2 min walk - ‪Tasty Drink House - ‬4 min walk - ‪English Tea House & Restaurant - ‬11 min walk - ‪Bakso Goyang Lidah - ‬4 min walk - ‪Kedai Makan King Cheong - ‬2 min walk ## About this property ### Hotel Sandakan Hotel in the city centre At Hotel Sandakan, you can look forward to dry cleaning/laundry services, car hire on-site and 2 restaurants. Guests can connect to free in-room WiFi. Other perks at this hotel include: - Free self-parking - A ballroom, a banquet hall and a 24-hour front desk - Wedding services, a lift and 2 meeting rooms Room features All 105 rooms feature comforts such as air conditioning, as well as thoughtful touches such as free WiFi and desk chairs. More amenities include: - Bathrooms with bidets and baths or showers - Electric kettles, daily housekeeping and desks ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/24000000/23040000/23033200/23033193/0633c126.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Livingston Hotel Sandakan - Pool - Parking included - Free WiFi - Restaurant 7.8 Good 155 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=23033193&PinnedHotelID=23033193&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/3000000/2180000/2173600/2173572/902ca350.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sabah Hotel Sandakan Sandakan - Pool - Hot tub - Spa - Kids pool 8.6 Excellent 362 reviews £69 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=2173572&PinnedHotelID=2173572&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/6000000/5370000/5364500/5364401/e9ec03a5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Pavilion Hotel Sandakan - 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All-inclusive - Free WiFi - Air conditioning - Business services 7.4 Good 15 reviews £27 includes taxes & fees 2 Dec - 3 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=14580808&PinnedHotelID=14580808&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Double Room, 1 Queen Bed | Laptop workspace, free WiFi, bed sheets](https://images.trvl-media.com/lodging/103000000/102800000/102791600/102791583/7fdb6756.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Capital O 90939 Sandakan Central Hotel Sandakan - Free WiFi - Air conditioning - Housekeeping - 24/7 front desk 8.0 Very good 2 reviews £23 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=102791583&PinnedHotelID=102791583&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/6000000/5150000/5140600/5140593/a081d12f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sepilok Jungle Resort Sandakan - Pool - Kids pool - Parking included - Free WiFi 7.6 Good 221 reviews £29 includes taxes & fees 3 Dec - 4 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=5140593&PinnedHotelID=5140593&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/38000000/37150000/37148900/37148840/d79adc6b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel O London Sandakan - Parking included - Free WiFi - Air conditioning - Housekeeping 7.4 Good 21 reviews £15 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=37148840&PinnedHotelID=37148840&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Twin Room | Room amenity](https://images.trvl-media.com/lodging/9000000/8390000/8381500/8381410/1b48595e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sanbay Hotel Sandakan - Free WiFi - Restaurant - Air conditioning - Business services 7.8 Good 35 reviews £18 includes taxes & fees 8 Dec - 9 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=8381410&PinnedHotelID=8381410&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site parking ### Food and drink - 2 restaurants ### Restaurants on site - Palm Cafe - Palm Garden ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Wedding services ### Business services - 2 meeting rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) ### More - 1 building - 9 floors - Ballroom - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub or shower - Bidet - Hair dryer (on request) - Private bathroom - Towels provided ### Entertainment - TV ### Food and drink - Electric kettle - Free bottled water - Limited room service ### More - Air conditioning - Desk - Desk chair - Iron/ironing board on request - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 11:30 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for MYR 75.0 per night. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cash deposit: MYR 100 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: MYR 75.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms ### Property is also known as Hotel Sandakan Sandakan Hotel BEST WESTERN Sandakan Hotel & Residence Sabah, Malaysia Hotel Sandakan Sabah, Malaysia Hotel Sandakan Hotel Hotel Sandakan Sandakan Hotel Sandakan Hotel Sandakan ## Frequently asked questions ### Is Hotel Sandakan pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel Sandakan? > Self-parking is free at this property. ### What time is check-in at Hotel Sandakan? > Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours. ### What time is check-out at Hotel Sandakan? > Checkout is at noon. Late checkout is available for a fee (subject to availability). ### Where is Hotel Sandakan located? > Located in the heart of Sandakan, this hotel is within a 5-minute walk of Sandakan Heritage Trail and Sandakan Harbour Mall. Agnes Keith House and Saint Michael's and All Angels Church are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Sandakan Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 21 8 - Good 30 6 - Okay 31 4 - Poor 3 2 - Terrible 3 ### 7.8/10 Cleanliness ### 8.0/10 Staff & service ### 8.0/10 Amenities ### 7.0/10 Property conditions & facilities ### 7.0/10 Eco-friendliness ### 10/10 Excellent #### Dina 15 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Friendly staff, nice room with a comfy bed, and excellent breakfast buffet. ##### Dina Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Brook 25 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stay at the Hotel Sandakan. Room was great for our family of four. Great view out to the Sandakan harbour. Lovely breakfast in the restaurant (we also had lunch there twice as part of a tour we were on, and can confirm that was very yummy too). ##### Brook Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Mitsutoyo 3 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very close to mole and surrounded by many Malay restaurants ![](https://a.travel-assets.com/ugc/hotel-reviews/40602807-9d0e-4142-aa34-66f3aa404591-1754217262773.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Mitsutoyo Stayed 1 night in Jul 2025 ### 10/10 Excellent #### SIU HIANG 21 Jul 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Comfortable stay A comfortable stay ##### SIU HIANG Stayed 1 night in Jul 2022 ### 10/10 Excellent #### Jessica 27 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It's a piece of luxury in an interesting place - don't let the exterior building fool you. You can be walking into another world in Sandakan and Hotel Sandakan is a sanctuary amongst it. The staff emulate the local Sabahan hospitality and friendliness, I will stay again next time. ![5th floor in-room bathroom](https://a.travel-assets.com/ugc/hotel-reviews/884547d7-7024-436d-98c1-e5ed9ac4fa09-1745734927103.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![5th floor suite](https://a.travel-assets.com/ugc/hotel-reviews/a87fa790-e3e0-4aa6-b77b-202d6b3c5445-1745734949271.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![5th floor room entry](https://a.travel-assets.com/ugc/hotel-reviews/0343ce20-d954-41b7-87d8-282b933b613b-1745734951675.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Entrance](https://a.travel-assets.com/ugc/hotel-reviews/3be41f5a-8317-4893-bacd-4dba70c6c3a2-1745734956667.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jessica Stayed 2 nights in Apr 2025 ### 8/10 Good #### Christopher 12 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice facilities in a convenient location. Very noisy with the Mosque next door. ##### Christopher Stayed 3 nights in Jan 2025 ### 8/10 Good #### Christopher 30 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Pretty nice hotel with very friendly staff. Breakfast is great! Outside noise is the only big complaint. ##### Christopher Stayed 6 nights in Jan 2025 ### 8/10 Good #### Dale 1 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities Although the interior is a bit dated the hotel is very clean extremely convenient to all Sandakan has to offer. Staff are very helpful and professional. The breakfast/dining area is very pleasant and offers good menu choices. ##### Dale Stayed 4 nights in Feb 2024 ### 6/10 Okay #### Raphael 21 Jul 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Could Be Better The room was spacious but very noisy, making it hard to get a good night’s rest. The bathroom was unclean, with visible mold in several areas. However, the breakfast was generous and the staff were welcoming ##### Raphael Stayed 1 night in Jul 2025 ### 6/10 Okay #### Sharlene 27 Jun 2025 The property is central to a few attractions that we wanted to see and do.The staff is kind and eager and keen to help.When i booked our stay i chose the junior suite with a bath because i like baths after long walks but the bath plug wasn't working and it looked like it wasn't working for some time.We had a pleasant stay apart from that's. ##### Sharlene Stayed 3 nights in Jun 2025 ### 8/10 Good #### Jen 17 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities We only had a one night stay as a stop over, the hotel is clean and convenient for what we wanted. It’s an old hotel with some nice old features. Rooms were nice and big and comfortable. A good breakfast was included in the price. ##### Jen Stayed 1 night in Mar 2024 ### 6/10 Okay #### Emma 9 Jun 2024 Liked: Staff & service Disliked: Cleanliness A/C was a big plus, but overall the room was pretty dirty. No fridge in the room. Staff were very nice and friendly. ##### Emma Stayed 1 night in Jun 2024 ### 2/10 Terrible #### Jeffrey 11 Aug 2024 Disliked: Cleanliness, property conditions & facilities, room comfort #### Very poor It was so bad after we stayed for one night we asked for a refund for our other 3 nights & booked another hotel. ##### Jeffrey Stayed 4 nights in Aug 2024 ### 8/10 Good #### Kristen 29 Dec 2024 Liked: Cleanliness, staff & service Hotel Sandakan met our needs for a one night stay. The beds were comfortable and the AC kept things quite cool. As I expected, the hotel is older and as such a bit run down. The free breakfast had ample selection for our family. For a short trip, I would stay here again. ##### Kristen Stayed 1 night in Dec 2024 ### 10/10 Excellent #### KAZUO 27 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 街の中心部の、やや奥まった場所に有り、部屋は静かで快適。比較的コンパクトな街なのでホテルから歩いて街中を探索するのにも便利な場所に有る。 ##### KAZUO Stayed 1 night in Apr 2024 ### 8/10 Good #### NancyLee 19 Oct 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good value One night stay on our way back to KK/KL. Really nice staff. Great breakfast. Hotel is a bit warn but fine for a short stay. ##### NancyLee Stayed 1 night in Oct 2019 ### 8/10 Good #### NancyLee 12 Oct 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good place for short stay in Sandakan There was a mixup with our reservation that didn’t show up in the hotel’s computer. We finally got squared away but had to ask a few times about the problem. It seemed they were reluctant to have to ask us about our booking details but were very nice and apologetic. The room was well appointed and stocked with water, coffee, tea and bathroom amenities. The corridor is warn and in need of carpet and brighter lighting. Very friendly staff. Great breakfast. Just a couple blocks from the waterfront, but Sandakan is not a town you need to plan to stay for more than a day. ##### NancyLee Stayed 2 nights in Oct 2019 ### 8/10 Good #### Verified traveller 6 Oct 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Overall good! The rooms are clean and cozy - bed and pillows slightly stiff and it took a long time for them to find my booking and check me in then when I arrived. Seemed to be a little bit of a problem with organisation/communication cause the first day they didn’t know I had paid for breakfast and then the cleaners came to my room and thought I was gonna check out one day prior than my actual check out. But otherwise good service - friendly staff and nice food! ##### Verified traveller Stayed 4 nights in Sep 2019 ### 8/10 Good #### Janice 7 Aug 2019 Liked: Cleanliness, property conditions & facilities, room comfort #### Convenient location Comfortable enough room with a good bathroom. Wi-fi never seemed to work properly and had to keep logging in again. We were out all day till 4pm but on our return found that the room had not been made up and had to call housekeeping. We had breakfast the first morning but there weren’t many suitable European choices. For some reason our booking for the second day did not include breakfast bu5 we found a cheap restaurant across the road with a more suitable breakfast. Staff in restaurant were helpful. Easy to walk to Agnes Keith House and the harbour. ##### Janice Stayed 1 night in Aug 2019 ### 4/10 Poor #### Inge 14 Jul 2019 Disliked: Cleanliness, staff & service, property conditions & facilities #### Can you take the bad with the good? his hotel did not receive, or did not see, our booking via hotels.com; no idea if hotels.com/expedia did not confirm our booking. It therefor took hours to get rooms (we booked 2), a lot of confusion; no explanation. Tried to contact hotels.com and expedia. Passed around 4 different people with no body taking responsibility. the hotel is run down, not clean but the beds were comfortable. bathrooms very much in need of a refurbishment. Pictures on hotels.com must be from long time ago. some notes advertised refurbishments had taken place earlier this year and so perhaps other floors are in better condition. We had a room on the 2nd and 4th floor. the breakfast was a mixture of asian and european. they have a waffle station, freshly made and an "egg" station. this was nice. the hotel is well located; a block away from the see front. the cost charged if booked direct is about 30% less as if you book it via hotels.com; till no reaction from hotels.com on this incident. ##### Inge Stayed 1 night in Jul 2019 ### 10/10 Excellent #### Scott 13 Jul 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Big, clean and comfy I booked Hotel Sandakan on the recommendation of the driver I used out at Sepilok, and I'm grateful that I did. The hotel was great, in a good location close to countless eateries, and several convenience stores/supermarkets. Service was excellent. The room was large, clean, and very comfortable - I stayed in the Junior Suite. The room had both a shower and bath. Highly recommend if staying in Sandakan. ##### Scott Stayed 1 night in Jul 2019 ### 6/10 Okay #### Verified traveller 9 Jun 2019 We booked family room for 4 persons but that room type was not available. Even though the hotel has gave us extra bed but the room size definitely not as big as what we expect. ##### Verified traveller Stayed 1 night in Jun 2019 ### 4/10 Poor #### Verified traveller 3 Jun 2019 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Inaccurate information. Your Home-Page information is an exhaustive and inaccurate example. I ask for this hotel before reservation from their homepage at "Contact Us". I asked for this hotel which room grade available to use bath-Tub. But I received Answer from them only before day. If I have exact Information before reserve,I can get a room with bathtub as same price. ##### Verified traveller Stayed 2 nights in May 2019 ### 8/10 Good #### Ievgen 14 May 2019 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities #### Great hotel in the past, needs maintenance today I guess hotel was great some time ago, but needs maintenance today, especially the bathroom which is really worn-out. Toilet was a bit leaking, bathroom drain was a bit blocked, one lamp was not working, etc. - needs maintenance. Despite the fact that I booked a non-smoking room, the corridor was smelly and I was able to smell cigarette smoke from bathroom vents when somebody smoked in another room. The staff was polite and helpful. Breakfast was OK. No critical issues with room cleanness. In general - good for its price. had no critical issues staying here. ##### Ievgen Stayed 2 nights in Apr 2019 ### 8/10 Good #### Jared 4 May 2019 Liked: Cleanliness, staff & service, room comfort #### Dated but friendly The hotel is dated but undergoing a much needed renovation. The staff were all very friendly, professional and eager to assist. If you can get it, room 8-15 is probably the best in the place as it has a nice view out over the water. ##### Jared Stayed 2 nights in Apr 2019 ## Expedia's Latest Trends ### Hotels > [Les Dunes Suites Benidorm Apartments](https://www.expedia.co.uk/Benidorm-Hotels-Les-Dunes-Suites.h3760256.Hotel-Information) > > [The Taaras Beach & Spa Resort](https://www.expedia.co.uk/Redang-Island-Hotels-The-Taaras-Beach-Spa-Resort.h54223.Hotel-Information) > > [Gayana Marine Resort](https://www.expedia.co.uk/Kota-Kinabalu-Hotels-Gayana-Marine-Resort.h2322305.Hotel-Information) > > [Puerto Azul Suite Hotel](https://www.expedia.co.uk/Pollensa-Hotels-Puerto-Azul-Suite-Hotel.h2858619.Hotel-Information) > > [Sepilok Forest Edge Resort](https://www.expedia.co.uk/Sandakan-Hotels-Sepilok-Forest-Edge-Resort.h10039659.Hotel-Information) > > [Hotels in Surrey](https://www.expedia.co.uk/Destinations-In-Surrey.d55040.Hotel-Destinations) > > [Cheap Hotels in Basingstoke](https://www.expedia.co.uk/Basingstoke-Hotels-Budget-Hotels.0-0-d4562-tBudgetHotels.Travel-Guide-Filter-Hotels) > > [Strawberry Park Resort](https://www.expedia.co.uk/Brinchang-Hotels-Strawberry-Park-Resort.h8395.Hotel-Information) > > [Gaya Island Resort](https://www.expedia.co.uk/Gaya-Island-Hotels-Gaya-Island-Resort.h4981793.Hotel-Information) > > [Bunga Raya Island Resort & Spa](https://www.expedia.co.uk/Gaya-Island-Hotels-Bunga-Raya-Island-Resort-Spa.h2939927.Hotel-Information) > > [Sepilok Nature Resort](https://www.expedia.co.uk/Sandakan-Hotels-Sepilok-Nature-Resort.h9826312.Hotel-Information) > > [Shangri-La Rasa Ria, Kota Kinabalu](https://www.expedia.co.uk/Tuaran-Hotels-Shangri-La-Rasa-Ria.h48661.Hotel-Information) > > [Sepilok Jungle Resort](https://www.expedia.co.uk/Sandakan-Hotels-Sepilok-Jungle-Resort.h5140593.Hotel-Information) > > [Cameron Highlands Resort](https://www.expedia.co.uk/Tanah-Rata-Hotels-Cameron-Highlands-Resort.h1592373.Hotel-Information) > > [Tanini Sepilok (Formerly Nature Lodge Sepilok)](https://www.expedia.co.uk/Sandakan-Hotels-Nature-Lodge-Sepilok.h15451629.Hotel-Information) > > [Pullman Miri Waterfront](https://www.expedia.co.uk/Miri-Hotels-Pullman-Miri-Waterfront.h14683705.Hotel-Information) > > [Forest City Johor brand new homestay 2019](https://www.expedia.co.uk/Johor-Bahru-Hotels-Forest-City-Johor-Brand-New-Homestay-2019.h39967063.Hotel-Information) > > [Pangkor Laut Resort](https://www.expedia.co.uk/Pangkor-Laut-Hotels-Pangkor-Laut-Resort.h10999.Hotel-Information) > > [Hotels near Houses of Parliament](https://www.expedia.co.uk/Houses-Of-Parliament-Hotels.0-l501515-0.Travel-Guide-Filter-Hotels) > > [Sama-Sama Hotel KL International Airport](https://www.expedia.co.uk/Sepang-Hotels-Sama-Sama-Hotel.h552055.Hotel-Information) > > [Doubletree by Hilton Hotel Woking](https://www.expedia.co.uk/Woking-Hotels-Doubletree-By-Hilton-Hotel-Woking.h786850.Hotel-Information) > > [Rixos Sharm El Sheikh Adults Only 18 +](https://www.expedia.co.uk/Sharm-El-Sheikh-Hotels-Rixos-Sharm-El-Sheikh-Adults-Only-18.h5343566.Hotel-Information) > > [Hotels in Birmingham](https://www.expedia.co.uk/Birmingham-Hotels.d6023342.Travel-Guide-Hotels) > > [NH Collection Ibiza](https://www.expedia.co.uk/Ibiza-Town-Hotels-NH-Collection-Ibiza.h19242373.Hotel-Information) > > [Sama-Sama Express KLIA Terminal 1 - Airside Transit Hotel](https://www.expedia.co.uk/Sepang-Hotels-Sama-Sama-Express-KLIA-Airside-Transit-Hotel.h10945921.Hotel-Information) ### Flights > [Flights from London (LHR) to Belp (BRN)](https://www.expedia.co.uk/lp/flights/lhr/brn/london-to-bern) ### Activities > [Things to do in Gorton](https://www.expedia.co.uk/Things-To-Do-In-Gorton.d6150942.Travel-Guide-Activities) ### Packages > [Cairo Holidays](https://www.expedia.co.uk/Cairo.d178243.Holidays-City-Breaks) ### General > [Visit Downtown Miami](https://www.expedia.co.uk/Miami-Downtown-Miami.dx800070)