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Reviews of Hotel Traíña

4 out of 5
Hotel Traíña
Avenida Generalisimo 84, (Lo Pagan), San Pedro del Pinatar, Murcia

Reviews

8.4

Very good

Rating 10 - Excellent. 55 out of 138 reviews" "
Rating 8 - Good. 60 out of 138 reviews" "
Rating 6 - Okay. 15 out of 138 reviews" "
Rating 4 - Poor. 7 out of 138 reviews" "
Rating 2 - Terrible. 1 out of 138 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Brenda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was very good , hotel was quite , due to the time of the year. Very helpful with local information that i needed in connection with my business trip. choice of breakfast food was good. rooms clean .
Stayed 3 nights in Dec 2023

6/10 Okay

Diane

Liked: Cleanliness, staff & service
Disappointing stay - Hotel Traina
Disappointing. Breakfast AWFUL. Breakfast room dreadful, conference room. You have the potential to have breakfast on the roof in a covered area with a view … why not use it? Breakfast waiter - miserable! Hot food was cold and greasy. Choice was limited. Hotel foyer and corridors pleasant. Hotel room very dated. Terrace awful (bearing in mind you pay extra). Terrace should have parasol and loungers as minimum and safety glass in between terraces should not be cracked - this gave an unkept appearance. On the one and only plus side, Reception staff were pleasant and (American/Canadian night porter was a delight!).
Stayed 6 nights in Sep 2023

8/10 Good

Pedro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They should have a tall mirror and some new towels
Stayed 6 nights in Sep 2023

10/10 Excellent

D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant staff.
Stayed 4 nights in Aug 2023

4/10 Poor

stuart

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

4/10 Poor

stuart

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
(4th floor) I have stayed at the Traina on a number of occasions. It is usually a very good hotel. On this occasion the swimming pool had been drained for maintenance and I wasn’t notified by this which was disappointing. The room French doors were very difficult to open and close and two freestanding lamps weren’t working. Everything else was to the normal high standard.
Stayed 1 night in Apr 2023
Response from Raúl Albaladejo on 23 May 2023
Dear Paul,We are very sorried for the problems with the pool. We are glad to inform you that the swimming pool has been renovated and it is working normaly from 22nd April.Regards

10/10 Excellent

John

Liked: Cleanliness, staff & service
Good location get a room with a terrace
Stayed 1 night in Sep 2022

10/10 Excellent

Fionnuala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2022

10/10 Excellent

B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute booking
Good last minute booking, very friendly staff & excellent Breakfast
Stayed 1 night in Sep 2022

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely little hotel
The staff couldn’t have done more for us. We had such a mare when we arrived to San Pedro, leaving keys to our house back in the UK and having to book a last minute hotel. Thankfully we relaxed as soon as we stepped foot into Traíña. Reception staff were lovely. Allowed us to check in early, upgraded our room to a huge terrace, explained where everything was and how it all works. Made us laugh and feel so much better about our situation! Rooms were super clean and spacious, friendly housekeepers in the morning, aircon units were clean and refreshing, fresh towels every morning. Small fridge in the room to hold your waters. €10 deposit per pool towel which they allow you to take to the beach as well. Small rooftop pool with sun loungers - this was a lovely view of San Pedro! Friendly evening reception staff who are always happy to chat. Oh and location! Surrounded by restaurants, 15min walk to mar menor and salt lakes, small fairground at the bottom of the road with evening markets. Spoilt for choice in terms of bars, cafes and restaurants. Overall we would recommend this hotel to anyone staying in the area, they couldn’t do enough for us and made us feel so welcome. Thank you!
Stayed 2 nights in Jun 2022

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was hard to find fault with the hotel, which is very clean with friendly staff. Our (rear) room was spacious, the large bed was very comfortable with a good-sized panoramic sunny balcony. Very good sized bathroom with bath/shower, excellent water pressure and hot water always available. Breakfast cereals could be improved upon but there was a good range of other hot and cold items to choose from. The roof-top (unheated) pool is open all year, and offers panoramic views around the area. The sun loungers need renewing, but this could be on-going maintenance for the summer months. Parking was quite expensive at €8 per day for the hotel underground car park and a discounted rate for staying longer at the hotel could be offered at €5 per day. There is always street parking available which is safe and free. Restaurants are limited in the immediate area within 10-15 minutes walk, but are available further afield.
Stayed 5 nights in Feb 2022

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
This place was fantastic for customer service. They really went out of the way to be helpful. They insisted we moved to a nicer room!!! Nice pool on the roof but uncomfortable sun beds and out of season so no covers available. Breakfast is not worth it, go down to the local panaderia instead. Fabulous coffee and amazing staff made it a great stay. Rooms are basic but comfortable. It's not a 4 star but very clean, great staff and good location
Stayed 11 nights in Sep 2021

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2021

8/10 Good

MUHAMMAD

Liked: Cleanliness, staff & service
Worth money
Stayed 7 nights in Aug 2021

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
We liked everything about this hotel!
Stayed 1 night in May 2021
Response from Verónica Fructuoso on 1 Jun 2021
Thank you very much!!

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel
We initially were going to stay only for one night at this hotel, but it was so good we stayed for a second night! There is a hotel carpark, €8 per night, but we had no problem getting a place to park outside on the street. Check-in was easy - we can speak some Spanish, but the receptionist also spoke English. We had a very good room with a small balcony which got the morning sunshine. The bed was enormous and extremely comfortable. Everything was very clean. The shower had great water pressure. There was a fridge in the room, and a small safe which was opened by the door card. We didn't eat lunch or dinner in the hotel, but the menus were extensive. Breakfast perhaps could have been a bit more adventurous. Around the hotel are many bars and restaurants. We enjoyed our stay here!
Stayed 1 night in May 2021
Response from Verónica Fructuoso on 1 Jun 2021
Dear Theresa, Thank you very much for your comments, its nice to know that your stay was good. Keeping our customers happy is our top priority! Thanks also for trust on us!

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Nice, clean and comfortable. Good value as well I was particularly impressed with the menu del dia at 12 Euros.
Stayed 1 night in Dec 2020
Response from Raúl Albaladejo on 22 Dec 2020
Thank you very much for your review. We are happy to know that you had a good stay with us. We hope to see you soon again.

4/10 Poor

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Sleepless in traina
Well received at the hotel but had to phone reception at 1am to complain of the noise on our floor the person on reception rectified the matter.
Stayed 1 night in Nov 2020
Response from Raúl Albaladejo on 22 Dec 2020
Thank you very much for your review. We are sorry to hear that you didn´t get the rest that you expected. Sometimes there are people who don´t respect others. We are happy to hear that our receptionist was able to correct the matter. We hope that your next stay will be perfect. Regards

8/10 Good

Gail

Travelled with family
Liked: Staff & service, room comfort
The location was perfect for us are we were there for Pinatar Cup, the walk was a good one but manageable on a daily basis. The room was ok and the fridge was a real positive. TV was small and had BBC London and no other English channels, beds were very comfortable but pillows were hard. Breakfast was ok, not much variety as the same everyday was out and in other hotels tends to be some changes especially at the weekend. Reception staff friendly and very helpful, couldn’t asked for them to be more helpful. Pool was tiny and freezing but perhaps the wind in the summer would be perfect but not in March. Not a 4 star hotel but a very pleasant 3 if you were asking me!
Stayed 5 nights in Mar 2020

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very Nice Hotel
Lovely helpful staff, and clean hotel
Stayed 5 nights in Sep 2019
Response from Raúl Albaladejo on 15 Oct 2019
Thank you very much for your review. We hope to see you soon again.

8/10 Good

keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Raúl Albaladejo on 15 Oct 2019
Thank you very much for your review. We hope to see you soon again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Raúl Albaladejo on 15 Oct 2019
Thank you very much for your review. We hope to see you soon again.

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time to stay in the Traina and found it delightful. Lovely friendly and helpful staff, especially Veronica - a gem. We loved the roof top terrace experience and the location is perfect, within an easy walk to most amenities in the area. This is what hospitality should be like.
Stayed 1 night in Jul 2019
Response from Raúl Albaladejo on 25 Jul 2019
Thank you very much for your review. We hope to see you soon again in our hotel!! Kind regards.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel the staff were excellent the roof top pool was awesome the tapas n sports bar was good
Stayed 4 nights in May 2019
Response from Raúl Albaladejo on 14 May 2019
Thank you very much for your review. We hope to see you soon again Regards

8/10 Good

Thomson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel close to beach but within a quieter dis
The hotel and staff were good in particular the young guy on reception with dark hair and glasses.....It feels more like a business hotel. Lots of great places to eat around the hotel
Stayed 4 nights in Apr 2019
Response from Raúl Albaladejo on 16 Apr 2019
Thank you very much for your review. We hope to see you soon again. Regards

10/10 Excellent

terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only one night but good clean family hotel well run and maintained. Better than franchised hotels at that price.
Stayed 1 night in Mar 2019
Response from Raúl Albaladejo on 13 Mar 2019
Thank you very much for your review. We hope to see you soon again in our hotel Kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a near perfect stay, A great room with terrace, comfy bed and good bathroom facilities. the only negatives were the bathroom towels were a bit small ( I have seen mentioned before), also it would have been nice to have a kettle in the room. My stay was only spoilt on the last night. I think a group of footballers turned up there was shouting and whistling in the corridors which disturbed my sleep. All other nights were perfect.
Stayed 6 nights in Jan 2019
Response from Raúl Albaladejo on 22 Jan 2019
Thank you very much for your comment. We regret what happened on the last night with the group of soccer referees. We always expect the best behavior of the customers, but it seems that it was not the best possible. A pity that we did not ask for the kettle at reception, as we have available for our customers. We hope that in your next stay you will find everything perfect. Regards

8/10 Good

Charles, England

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel with excellent staff but I would rate it more 3 star than 4 star. Bedroom was a bit cramped with only one bedside table (insufficient room for two). Restaurant had good selection of food but eg no tablecloths, so overall felt slightly less than 4 star experience. Staff were very friendly and helpful. Fish / meat cooked to order on show cooking hotplate. Hotel is about 7 minutes walk to the sea through pleasant back streets.
Stayed 6 nights in Jan 2019
Response from Raúl Albaladejo on 16 Jan 2019
Thank you very much for your comments We hope you have one of our most spacious rooms in your next stay and change the concept of our hotel for better. Kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bland looking hotel but staff very helpful. Rooms spotless and very comfortable.
Stayed 1 night in Jan 2019
Response from Raúl Albaladejo on 8 Jan 2019
Thank you very much for your review. We hope to see you soon again in our hotel Kind regards

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
The hotel was a good place stay
Stayed 1 night in Dec 2018
Response from Raúl Albaladejo on 4 Dec 2018
Thank you very much for your review. We hope to see you soon again. Kind Regards

10/10 Excellent

Aidan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Traina
Very clean and comfortable.Staff very helpfull.A little difficult to locate.
Stayed 3 nights in Oct 2018
Response from Raúl Albaladejo on 29 Oct 2018
Thank you very much for your review. We hope to see you soon again. Regards

6/10 Okay

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2018

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the 3rd visit . No problems whatsoever
Stayed 4 nights in Nov 2017
Thank you very much for your score a comment about our hotel. We hope to see you soon again. Regards

10/10 Excellent

Noreen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
A lovely hotel friendly & helpful staff. Very good continental breakfast. Spacious bathroom with Excellent shower.
Stayed 1 night in Oct 2017
Thank you very much for your review. It is very important for us to know what you think about our work. We hope to see you soon again in our hotel. Kind Regards

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Good hotel and location with good facilities. Customer service was very good. 10-15 min stroll to the marina and beach. Plenty of places to eat, but food options not the best.

2/10 Terrible

not happy, Dublin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
absolute disaster
hotel was flooded, neither hotel nor hotels.com made contact, then refused me credit ....won't be using hotels.com again
Response from General Manager on 11 Jan 2017
Dear sir, We regret your bad experience. Some of the hotel rooms were flooded because unfortunately our town and surrounding villages received the most rainfall of the last 30 years. The only thing we could do was move you to another room that had no problems with the water. If your disappointment is with hotels.com, I recommend you opine on their website about them, but I do not think it's the right thing to do a bad hotel valuation for a natural disaster ... Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Theresa, Isla Plana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
We only stayed one night here, but would certainly go back to this hotel. Check-in was easy, the staff polite, easy to find and parking immediately outside it on the street. Lovely pool but was too cold mid October to venture in! The buffet breakfast was ok.
Response from Raúl Albaladejo on 27 Oct 2016
Thank you very much for your review. We are very happy to know you had a good stay in our hotel. We hope to see you soon again

10/10 Excellent

graham, Doncaster

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short Break on the Mar menor
Nice hotel, suited our purpose exactly, was surprise to find full english breakfast on menu, would definatly visit again, however now we are aware would pay the additional €15 a night for room with balcony. Rooftop pool and bar excellent place to relax.

10/10 Excellent

kemi, A,uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and restaurant
My experience is very good, nice hotel and close to the beach

8/10 Good

Andrew, Birmingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel staff good clean hotel

10/10 Excellent

Jeffrey, Paignton Devon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite stay in off season
As it is early in the season very few places open in April,still no crowds but finding some ware to eat was not easy.Hotel is good very clean with good sized rooms.The breakfast could be better not very hot so I heated up in the microwave.very little choice outside of the hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal hotel for the money
Our stay at the hotel traina was a birthday treat for my wife. The hotel is in a very central location and all amenities locally are easily reached. Some of the hotels facilities were not in use EG. the cafeteria but as this was being decorated then OK but it would have been good to know in at time of booking. Generally very good value for money and we would both use this hotel again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean quiet, a great hotel.
Stayed for a week in September 2015 and found the hotel very good. We had a balcony and inside there was no noise from other rooms. The beds were very comfortable and the room nice and clean. The buffet breakfast was OK, with plenty of choice, eggs, bacon, cereal, meats, fruit etc. The beach is a 10 minute walk and there are sun beds for hire. We managed without a car and took the bus to Cartegena (well worth a visit), the stop is 100 yards or so right out of the hotel on the opposite side. There is an excellent Michelin restaurant 5 minute walk again right out of the hotel (Juan Mari).

8/10 Good

Miiro

Liked: Cleanliness

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and place
Beautiful place and beautiful hotel. The hotel decor and staff were a very high standard. The hotel was a short walk to a lovely beach with lots of cafe's and restaurants. Because it is not a very touristy place it was so relaxed there. I had a fantastic holiday.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable hotel close to the beaches, bars...
Everything was fine, exept the sounds of working condition in the opposite building)

8/10 Good

Verified traveller