Title: BLACK club SMA Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=11995703&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # BLACK club SMA Colonial hotel with free breakfast and spa services ## Photo gallery for BLACK club SMA ![Outdoor pool - BLACK club SMA (San Miguel de Allende)](https://images.trvl-media.com/lodging/12000000/12000000/11995800/11995703/9ed16c7e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Indoor wedding - BLACK club SMA (San Miguel de Allende)](https://images.trvl-media.com/lodging/12000000/12000000/11995800/11995703/447080f2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Check-in/check-out kiosk - BLACK club SMA (San Miguel de Allende)](https://images.trvl-media.com/lodging/12000000/12000000/11995800/11995703/61c5d434.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor wedding - BLACK club SMA (San Miguel de Allende)](https://images.trvl-media.com/lodging/12000000/12000000/11995800/11995703/7d6f901b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![BBQ/picnic Area - BLACK club SMA (San Miguel de Allende)](https://images.trvl-media.com/lodging/12000000/12000000/11995800/11995703/77c6d4c9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Nestled in a tranquil setting, BLACK club SMA offers the perfect blend of relaxation and rejuvenation. Unwind with spa treatments like detox wraps or reflexology, indulge in full breakfast, or simply soak up the sun on the terrace. Guests can enjoy lunch and dinner at the on-site restaurant while taking advantage of dry cleaning/laundry services. ## Reviews 8.4 Very good ## Popular amenities - Pool - Breakfast included - Spa - Free Wi-Fi - Restaurant - Bar ## Room options ### Check availability for these dates Tonight [Jan 12 - Jan 13](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=11995703&PinnedHotelID=11995703&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=11995703&PinnedHotelID=11995703&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 13 - Jan 14](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=11995703&PinnedHotelID=11995703&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=11995703&PinnedHotelID=11995703&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=11995703&PinnedHotelID=11995703&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=11995703&PinnedHotelID=11995703&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=11995703&PinnedHotelID=11995703&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=11995703&PinnedHotelID=11995703&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Deluxe Room ![Deluxe Room | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/12000000/12000000/11995800/11995703/8525c89b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights TV Private bathroom Free bottled water Desk Daily housekeeping Wardrobe Iron/ironing board - Sleeps 2 - 1 Queen Bed ### View all photos for Junior Suite, 1 King Bed ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/12000000/12000000/11995800/11995703/edf115eb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed ### Highlights TV Private bathroom Free bottled water Desk Daily housekeeping Wardrobe Iron/ironing board - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Twin Room, 2 Single Beds ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/12000000/12000000/11995800/11995703/264fd0c1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room, 2 Single Beds ### Highlights TV Private bathroom Free bottled water Desk Daily housekeeping Wardrobe Iron/ironing board - Sleeps 2 - 2 Single Beds ### View all photos for Premium Suite, 1 King Bed ![Premium Suite, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/12000000/12000000/11995800/11995703/16785f70.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Suite, 1 King Bed ### Highlights TV Separate bedroom Private bathroom Free bottled water Desk Daily housekeeping Wardrobe Iron/ironing board - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSan-Miguel-De-Allende-Hotels-BLACK-Club-SMA.h11995703.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSan-Miguel-De-Allende-Hotels-BLACK-Club-SMA.h11995703.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.88183%2C-100.71178&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=X-rLM6aMNamSmJbwCZtCto1HgCQ=) Km 3 Camino a Alcocer, San Miguel de Allende, GTO #### What's nearby - Acercamiento Alcocer Escalada Trailhead \- 7 min drive \- 1.9 miles - El Mirador Viewpoint \- 9 min drive \- 3.3 miles - Juarez Park \- 9 min drive \- 3.6 miles - Malanquin Golf Club \- 10 min drive \- 4.7 miles - Allende Garden \- 11 min drive \- 3.8 miles #### Getting around - León, Guanajuato (BJX-Del Bajío) - 115 min drive #### Restaurants - ‪Don Valente - ‬5 min drive - ‪McDonald's - ‬4 min drive - ‪Dulceria Liverpool - ‬4 min drive - ‪La Grotta - ‬7 min drive - ‪Trini Cafe - ‬5 min drive ## About this property ### BLACK club SMA Boutique hotel near Church of San Miguel Arcángel Consider a stay at BLACK club SMA and take advantage of free full breakfast, a terrace and a coffee shop/cafe. Treat yourself to spa services, such as a massage, a facial or a manicure/pedicure. The on-site restaurant offers breakfast, lunch and dinner. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi. Other perks at this hotel include: - An outdoor pool - Express check-out, express check-in and babysitting (surcharge) - Barbecues, tour/ticket information and concierge services - A 24-hour front desk and luggage storage Room features All guestrooms at BLACK club SMA include comforts such as free WiFi and free bottled water. More amenities include: - Bathrooms with showers and free toiletries - Wardrobes/cupboards, daily housekeeping and desks ## Similar properties ![Rooftop terrace](https://images.trvl-media.com/lodging/58000000/57520000/57514800/57514784/2a05ed3f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Clandestino Hotel Recreo - Adults Only Zona Centro - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning 9.6 Exceptional 197 reviews £112 includes taxes & fees 15 Jan - 16 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=57514784&PinnedHotelID=57514784&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/23000000/22010000/22004300/22004261/e375f854.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Selina San Miguel de Allende Zona Centro - Pet-friendly - Free Wi-Fi - Restaurant - Breakfast available 7.8 Good 424 reviews £49 includes taxes & fees 20 Jan - 21 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=22004261&PinnedHotelID=22004261&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium Studio Suite | Desk, bed sheets](https://images.trvl-media.com/lodging/15000000/14800000/14794800/14794778/1a316258.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Liza Zona Centro - Spa - Pet-friendly - Parking included - Free Wi-Fi 8.4 Very good 282 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=14794778&PinnedHotelID=14794778&HadPinnedHotel=true®ionId=-1&adults=2) ![Apartment, Terrace | Desk, laptop workspace, free WiFi, bed sheets](https://images.trvl-media.com/lodging/79000000/78180000/78171000/78170949/b5dd6456.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Doper Guadiana Guadiana - Free Wi-Fi - Housekeeping 8.6 Excellent 76 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=78170949&PinnedHotelID=78170949&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/101000000/100560000/100558000/100557904/b4c5e9d9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa 63 Hotel Boutique & Spa Zona Centro - Breakfast included - Spa - Parking included - Free Wi-Fi 9.4 Exceptional 161 reviews £200 includes taxes & fees 13 Jan - 14 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=100557904&PinnedHotelID=100557904&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/2000000/1550000/1540200/1540171/556e4000.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hacienda El Santuario San Miguel de Allende Zona Centro - Spa - Pet-friendly - Free Wi-Fi - Restaurant 9.0 Wonderful 969 reviews £207 includes taxes & fees 13 Jan - 14 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=1540171&PinnedHotelID=1540171&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/64000000/63050000/63047500/63047476/e4926ef7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Albor San Miguel de Allende, Tapestry Collection by Hilton San Miguel de Allende - Pool - Pet-friendly - Parking included - Free Wi-Fi 9.0 Wonderful 374 reviews £85 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=63047476&PinnedHotelID=63047476&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Food and drink - Free full breakfast available daily 8:00 AM to 11:00 AM - A bar/lounge - A coffee shop/cafe - A restaurant - Snack bar/deli ### Things to do - Outdoor pool ### Family friendly - Babysitting (surcharge) - Laundry facilities - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Barbecue grill - Garden - Picnic area - Terrace ### Spa - Aromatherapy - Body scrubs - Body wraps - Detox wraps - Facials - Hot stone massages - Manicures/pedicures - Reflexology ### Accessibility - No lift ### More - Colonial architecture - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Private bathroom - Shower - Towels provided ### Food and drink - Free bottled water - Limited room service ### More - Desk - Iron/ironing board ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Late check-in subject to availability Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Villa Isabella Hotel San Miguel de Allende Villa Isabella San Miguel de Allende Villa Isabella BLACK club SMA Hotel BLACK club SMA San Miguel de Allende BLACK club SMA Hotel San Miguel de Allende ## Frequently asked questions ### Does BLACK club SMA have a pool? ### Is BLACK club SMA pet-friendly? ### How much is parking at BLACK club SMA? ### What time is check-in at BLACK club SMA? ### What time is check-out at BLACK club SMA? ### Where is BLACK club SMA located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## BLACK club SMA Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 8.0 Location ### 9.0 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 21 8 - Good 11 6 - Okay 5 4 - Poor 1 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### alicia vanessa 20 Mar 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Un lugar súper lindo y cómodo... ideal para descansar! ##### alicia vanessa Stayed 1 night in Mar 2019 ### 10/10 Excellent #### Verified traveller 18 Mar 2019 Liked: Cleanliness, staff & service, property conditions & facilities Muy bien el Hotel el personal muy amables, limpieza ##### Verified traveller Stayed 1 night in Mar 2019 ### 10/10 Excellent #### Paris 18 Feb 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fin de semana villa Isabela La atención de Jennifer y Elsa son increíbles, excelentes personas y muy amables. Nos la pasamos muy bien, solo que sería bueno contemplar un regulador de temperatura para el agua de la alberca pues era demasiado fría y no pudimos meternos. ##### Paris Stayed 2 nights in Feb 2019 ### 8/10 Good #### Gabriel, Ciudad de México 20 Nov 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort A 4 kms. de San Miguel de Allende en auto. Habitaciones cómodas y muy bien acondicionadas. Sin embargo, en el caso de la habitación asignada había un olor algo desagradable que provenía de las cañerías. El desayuno, aunque gratuito y vasto para los huéspedes (pan tostado con mermelada, café, jugo, huevos al gusto), no resulta tan atractivo ni acorde al valor (estimado). ##### Gabriel Stayed 2 nights in Nov 2018 ### 10/10 Excellent #### Martin 30 Oct 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muy buen lugar para descansar ##### Martin Stayed 1 night in Oct 2018 ### 6/10 Okay #### Olga, Cuernavaca, Morelos 19 Aug 2018 Disliked: Cleanliness #### Cobran como hotel y dan servicio airB&b El personal amable pero falto de experiencia y pocas ganas de trabajar. El lugar bonito pero descuidado y abandonado. ##### Olga Stayed 3 nights in Aug 2018 ### 8/10 Good #### Verified traveller 17 Aug 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful Home, Delicious Breakfast, Very Welcoming Staff, definitely recommend this place! ##### Verified traveller Stayed 1 night in Aug 2018 ### 10/10 Excellent #### karlaNancy, Guadalajara jal Mexico 3 Aug 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Un hotel excelente para descansar Es un hotel muy agradable está hermoso, duermes muy rico, el personal es muy atento y agradable, está alejado del ruido así que duermes como rey, si vas a san Miguel de ayende creo es una de las mejores opciones, ya que ahí si descansaras de verdad, ademas no está lejos del centro, tiene alberca, y es un lugar muy bonito, y lo repito tanto el muchacho que te recibe como el velador y las muchachas que te hacen unos desayunos riquísimos son muy agradables y hacen que tu estancia ahí sea más acogedora, yo estoy encantada y volveré ahí nuevamente muchas gracias por todo ##### karlaNancy Stayed 2 nights in Jul 2018 ### 10/10 Excellent #### PABLO EMILIO 26 Mar 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Confortable y Tranquilo Villa Isabella es un lugar muy exclusivo y tranquilo con atención muy personizada, ya que sólo cuenta con 7 recamaras. Para quienes deseen descansar en pareja con la opción de visita a lugares históricos del estado dé Guanajuato es ideal, relativamente cerca del centro de San Miguel Allende, Atotonilco y Dolores Hidalgo ##### PABLO EMILIO ### 10/10 Excellent #### Angelica 13 Mar 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort La habitacion muy linda y limpia. Las chicas que nos atendieron muy amables. En general todo muy bien. Regresaria ##### Angelica Stayed 1 night in Mar 2018 ### 10/10 Excellent #### Verified traveller 12 Mar 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muy buen servicio ##### Verified traveller Stayed 1 night in Mar 2018 ### 10/10 Excellent #### irene , california 31 Dec 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Extraordinary Our stay was extraordinary and exceptional in every way. The Villa is a dream come true and the hosts go beyond the call of duty to take care of you. I will recommend the Villa to everyone and I know they will thank me for it. Beautiful; spotless; comfortable; superb service. ##### irene Stayed 1 night in Dec 2017 ### 10/10 Excellent #### Barbara 27 Dec 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Agradable hotel, buena vibra , excelente atención El personal,hace sentirse en casa, excelente servicio, la decoración es de buen gusto, muchos detalles, el desayuno delicioso ##### Barbara Stayed 3 nights in Dec 2017 ### 10/10 Excellent #### Juan Carlos , Cuernavaca, Morelos. 20 Nov 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### La opción si buscas fin tranquilo y de paz Excelente lugar, suficientemente alejado del centro para descansar y lo suficientemente cercano para no perder la paciencia. Buen lugar tranquilo muy en paz si buscas un fin con tu pareja y convivir como no lo habían podido hacer. El detalle es que los lugares de cómoda están retirados pero si preguntas el personal te ayudará con mucho gusto a resolver ese dilema. Muy buena estancia muy recomendable. ##### Juan Carlos Stayed 2 nights in Nov 2017 ### 8/10 Good #### Raul 22 Sept 2017 Liked: Cleanliness, staff & service #### Oportunidades Hace falta servicio de internet estable, cable y agua caliente, pero en general bien ##### Raul Stayed 2 nights in Sep 2017 ### 8/10 Good #### Emmanuel 19 Jun 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Estancia san miguel de Allende Muy bien, algunos problemas de calor y agua, pero en general muy bien ##### Emmanuel Stayed 2 nights in Jun 2017 ### 8/10 Good #### JOSE LUIS 23 May 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Tranquilo y limpio, bien logrado el concepto Bien en general, deseable tengan mas personal para atención a clientes y juegos infantiles. ##### JOSE LUIS ### 10/10 Excellent #### Verified traveller 28 Mar 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very beatiful, calm and nice hotel, the food was excellent and the staff very friendly. ##### Verified traveller ### 4/10 Poor #### Laura , CDMX 6 Dec 2016 Liked: Cleanliness, staff & service #### Caro para lo que es... Nuestra estancia fue de una sola noche pero fue muy mala la estancia. Nos asignaron una habitación justo a un lado de una fiesta... la cual era.escandalosa y no nos permitió descansar buena parte de la noche. Segundo la habitación era demasiado fria y no contaba con calefacción y por último, nunca se calentó el agua de la regadera sólo salía agua helada y como no cuentan con teléfono para avisar no pudimos hacer nada más que bañarnos así... Lo único bueno del hotel fue la fruta que brindan en el desayuno continental y el.café. ##### Laura ### 10/10 Excellent #### world traveler , new york new tork 23 Nov 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### viva villa isabelle Just stay here and avoid the hassle of the downtown hotels. This place is drop dead gorgeous. A converted hacienda or something. I am a designer so I appreciated the beauty of the hotel and the authentic ceilings and walks and beams. Truly magnificent and you coukd book the entire hotel and bring all your friends A place not to be missed and they wait on you hand and foot. ##### world traveler ### 10/10 Excellent #### Verified traveller 18 Nov 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel excelente y trankilo Hotel de 4 estrellas, a un buen costo y tipo boutique, encantado y volveré a reservar ##### Verified traveller ### 2/10 Terrible #### ISRAE, COLIMA 10 Oct 2016 Disliked: Staff & service, property conditions & facilities, room comfort #### no me devolvieron algo que olvide no me devolvieron algo que olvide, LLAME AL HOTEL Y NADA FUE MUY DIFICIL QUE ATENDIERAN MI LLAMADA ##### ISRAE ### 2/10 Terrible #### I mariana 28 Sept 2016 Disliked: Staff & service, property conditions & facilities, room comfort #### TERRIBLE TERRIBLE ...Para empezar el hotel está lejísimos de San Miguel, en cuanto llegamos nos recibió una persona que dijo se el chef puesto que no tenían más personal para recibirnos además cinco perros ladrando y trepándose en las piernas y haciendo del lugar su casa. A la hora de dormir los perros ladrando y se escuchaba el ruido que hacían en la cocina desde temprano,la regadera con el piso mantecoso es decir sucio,la habitación sin aire acondicionado y con ventanas selladas que no se podian abrir, eso fue la primera noche y quisimos cancelar la otra y no se podía,Pedimos que nos cambiaran de habitación por el ruido principalmente y la dueña del lugar dijo que no siendo que en el lugar éramos los únicos huéspedes. Al despertar quisimos bañarnos y no había agua optamos por desayunar primero mientras arreglaban lo del agua y cuando ya había agua estaba helada no había gas!!! EN RESUMEN LA PEOR EXPERIENCIA QUE HEMOS TENIDO EN UN VIAJE CARO Y PATÉTICO NO VOLVERÍAMOS A ESE LUGAR NI AUNQUE NOS REGALARAN LAS DOS NOCHES QUE PAGAMOS PARA QUE VOLVIÉRAMOS!!! ##### I mariana ### 10/10 Excellent #### Eric 21 Sept 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Buenísimo Excelente hotel, muy tranquilo el alrededor, excelente limpieza y decoración, el desayuno riquísimo ##### Eric ### 8/10 Good #### EDUARDO 19 Sept 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### HOTEL FAMILIAR EXCELENTE PARA DESCANSO NO TV NO TELEFONO ##### EDUARDO ## Expedia's Latest Trends ### Hotels > [Dreams Aventuras Riviera Maya - All Inclusive](https://www.expedia.co.uk/Puerto-Aventuras-Hotels-Dreams-Aventuras-Riviera-Maya-All-Inclusive.h659684.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [El Dorado Seaside Palms, Catamaran, Ecoturistic Ranch , All & More Inclusive - 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