Title: Hotel Mercy Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=112669142&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Mercy Hotel with free breakfast, 3-minute walk to Lake Atitlán ## Photo gallery for Hotel Mercy ![Comfort Single Room | Living area - Hotel Mercy (San Juan La Laguna)](https://images.trvl-media.com/lodging/113000000/112670000/112669200/112669142/acb482ea.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Free parking nearby - Hotel Mercy (San Juan La Laguna)](https://images.trvl-media.com/lodging/113000000/112670000/112669200/112669142/600b63e3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Point of interest - Hotel Mercy (San Juan La Laguna)](https://images.trvl-media.com/lodging/113000000/112670000/112669200/112669142/b4a3bc67.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Mercy (San Juan La Laguna)](https://images.trvl-media.com/lodging/113000000/112670000/112669200/112669142/1a51c82a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Comfort Single Room | Down duvets, laptop workspace, free WiFi - Hotel Mercy (San Juan La Laguna)](https://images.trvl-media.com/lodging/113000000/112670000/112669200/112669142/09bffa6d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to Calle de las Artes and Calle del Café, Hotel Mercy provides free continental breakfast. Stay connected with free in-room WiFi. ## Reviews 8.2 Very good ## Popular amenities - Breakfast included - Free Wi-Fi £49 includes taxes & fees 28 Jan - 29 Jan ## Room options ### Check availability for these dates Tonight [Jan 13 - Jan 14](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=112669142&PinnedHotelID=112669142&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=112669142&PinnedHotelID=112669142&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 14 - Jan 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=112669142&PinnedHotelID=112669142&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=112669142&PinnedHotelID=112669142&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=112669142&PinnedHotelID=112669142&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=112669142&PinnedHotelID=112669142&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=112669142&PinnedHotelID=112669142&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=112669142&PinnedHotelID=112669142&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 14 of 14 rooms ### View all photos for Comfort Single Room ![Comfort Single Room | Down duvets, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/113000000/112670000/112669200/112669142/0f66cb0f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Single Room 8.8 Excellent 3 reviews ### Highlights Furnished balcony or patio Down duvet Private bathroom Wardrobe Laptop workspace - 301 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Double Room ![Double Room | Down duvets, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/113000000/112670000/112669200/112669142/75d7f304.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room ### Highlights Furnished balcony or patio Down duvet Private bathroom Wardrobe Located on the top floor Laptop workspace - 226 sq ft - Lake view - Sleeps 4 - 2 Large Single Beds ### View all photos for Comfort Single Room ![Comfort Single Room | Down duvets, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/113000000/112670000/112669200/112669142/09bffa6d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Single Room 8.0 Very good 1 review ### Highlights Furnished balcony or patio Down duvet Wardrobe Laptop workspace - 215 sq ft - Lake view - Sleeps 2 - 1 Queen Bed ### View all photos for Family Double Room ![Family Double Room | Down duvets, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/113000000/112670000/112669200/112669142/a14af24f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Double Room ### Highlights Furnished balcony or patio Down duvet Private bathroom Wardrobe Located on the top floor Laptop workspace - 301 sq ft - Lagoon view - Sleeps 4 - 2 Queen Beds ### View all photos for Comfort Double Room ![Comfort Double Room | Down duvets, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/113000000/112670000/112669200/112669142/e696b520.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double Room ### Highlights Furnished balcony or patio Down duvet Private bathroom Wardrobe Located on the top floor Laptop workspace - 226 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Family Double Room ![Family Double Room | Down duvets, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/113000000/112670000/112669200/112669142/75cd01aa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Double Room ### Highlights Furnished balcony or patio Down duvet Private bathroom Wardrobe Laptop workspace - Sleeps 4 - 2 Queen Beds ### View all photos for Family Double Room ![Family Double Room | Down duvets, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/113000000/112670000/112669200/112669142/0fb217a9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Double Room ### Highlights Furnished balcony or patio Down duvet Private bathroom Wardrobe Located on the top floor Laptop workspace - 301 sq ft - Lagoon view - Sleeps 4 - 2 Queen Beds ### View all photos for Family Double Room ![Family Double Room | Down duvets, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/113000000/112670000/112669200/112669142/ef25391a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Double Room ### Highlights Furnished balcony or patio Down duvet Private bathroom Wardrobe Laptop workspace - Sleeps 4 - 2 Queen Beds ### View all photos for Family Double Room ![Family Double Room | Down duvets, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/113000000/112670000/112669200/112669142/e13b4b5c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Double Room ### Highlights Furnished balcony or patio Down duvet Private bathroom Wardrobe Laptop workspace - Sleeps 4 - 2 Queen Beds ### View all photos for Comfort Single Room ![Comfort Single Room | Down duvets, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/113000000/112670000/112669200/112669142/a553d79a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Single Room ### Highlights Furnished balcony or patio Down duvet Private bathroom Wardrobe Laptop workspace - 301 sq ft - Lagoon view - Sleeps 2 - 1 Queen Bed ### View all photos for Deluxe Single Room ![Deluxe Single Room | Down duvets, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/113000000/112670000/112669200/112669142/946177c8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Single Room ### Highlights Furnished balcony or patio Down duvet Private bathroom Wardrobe Laptop workspace - 301 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Deluxe Single Room ![Deluxe Single Room | Down duvets, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/113000000/112670000/112669200/112669142/67bddea9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Single Room ### Highlights Furnished balcony or patio Down duvet Private bathroom Wardrobe Laptop workspace - 301 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Deluxe Single Room ![Deluxe Single Room | Down duvets, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/113000000/112670000/112669200/112669142/95eb9188.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Single Room ### Highlights Furnished balcony or patio Down duvet Private bathroom Wardrobe Laptop workspace - 301 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Deluxe Single Room ![Deluxe Single Room | Down duvets, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/113000000/112670000/112669200/112669142/24325ffc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Single Room ### Highlights Furnished balcony or patio Down duvet Private bathroom Wardrobe Laptop workspace - 301 sq ft - Sleeps 2 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSan-Juan-La-Laguna-Hotels-Hotel-Mercy.h112669142.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSan-Juan-La-Laguna-Hotels-Hotel-Mercy.h112669142.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C14.69394%2C-91.28356&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=IBvRfGt4G0m8pK4-1FSzNx_4_Vg=) 7ma calle 07017, San juan la laguna, solola, San Juan La Laguna, Solola, 07017 #### What's nearby - Calle de las Artes \- 2 min walk \- 0.1 miles - CHIYA Art Gallery \- 2 min walk \- 0.1 miles - Calle del Café \- 2 min walk \- 0.1 miles - La Calle de los Sombreros \- 3 min walk \- 0.2 miles - Lake Atitlán \- 3 min walk \- 0.2 miles #### Getting around - Quetzaltenango (AAZ-Los Altos) - 120 min drive #### Restaurants - ‪Sababa - ‬4 min drive - ‪Chicken Bus - ‬3 min drive - ‪Sublime - ‬4 min drive - ‪Apana - ‬10 min walk - ‪Coffee San Juan - ‬7 min walk ## About this property ### Hotel Mercy Hotel near Lake Atitlán Located close to Calle de las Artes and Calle del Café, Hotel Mercy provides free continental breakfast. Stay connected with free in-room WiFi. You'll also enjoy the following perks during your stay: - Smoke-free property Room features All guest rooms at Hotel Mercy include comforts, such as laptop-friendly workspaces, as well as More amenities include: - Showers and soap - Furnished balconies or patios and wardrobes/cupboards ## Similar properties ![Basic Double Room | Free WiFi](https://images.trvl-media.com/lodging/100000000/99490000/99486300/99486248/bc3f24de.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Casa Ki'iil San Juan La Laguna San Juan La Laguna - On private beach - Breakfast included - Parking included - Free Wi-Fi 9.0 Wonderful 32 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=99486248&PinnedHotelID=99486248&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/5000000/4190000/4182300/4182243/6fd5a289.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Eco Hotel Uxlabil Atitlan San Juan La Laguna - Breakfast included - 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Pool - Breakfast included - Parking included - Free Wi-Fi 7.8 Good 232 reviews £55 includes taxes & fees 14 Jan - 15 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=24723284&PinnedHotelID=24723284&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/105000000/104830000/104822600/104822597/cb3c47a6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Toliman San Lucas Toliman - Pool - Breakfast included - Spa - Pet-friendly 9.0 Wonderful 28 reviews £61 includes taxes & fees 24 Jan - 25 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=104822597&PinnedHotelID=104822597&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/118000000/117810000/117808400/117808343/1cb526d1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Henderson San Pedro La Laguna - Pet-friendly - Free Wi-Fi - Business services - 24/7 front desk £20 includes taxes & fees 20 Jan - 21 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=117808343&PinnedHotelID=117808343&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/31000000/30250000/30246000/30245992/a2490c40.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Xetawaal San Pedro La Laguna - Parking included - Free Wi-Fi - Gym - Laundry room 8.2 Very good 32 reviews £33 includes taxes & fees 14 Jan - 15 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=30245992&PinnedHotelID=30245992&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Free offsite parking within 50 metres ### Food and drink - Free continental breakfast available daily 8:00 AM to 10:00 AM ### Conveniences - Limited-hour front desk ### Accessibility - No lift ### More - Smoke-free property ## Room amenities ### Bedroom - Down comforter ### Bathroom - Shower - Soap - Toilet paper - Towels provided ### More - Laptop workspace ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 9:00 PM ### Check-out Check-out before 11:00 AM ### Special check-in instructions The front desk is open daily from 7:00 AM - 9:00 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Hotel Mercy Hotel Hotel Mercy San Juan La Laguna Hotel Mercy Hotel San Juan La Laguna ## Frequently asked questions ### Is Hotel Mercy pet-friendly? ### How much does it cost to stay at Hotel Mercy? ### How much is parking at Hotel Mercy? ### What time is check-in at Hotel Mercy? ### What time is check-out at Hotel Mercy? ### Where is Hotel Mercy located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Mercy Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 7.6 Amenities ### 8.2 Staff & service ### 8.4 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 20 8 - Good 9 6 - Okay 5 4 - Poor 3 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### angel 14 Nov 2025 Liked: Cleanliness Staff was very nice and hard working. Breakfast was really good included with price of room but you can add to it for additional cost. It was well cooked. Very nice view. It seems they are renovating and expanding hotel. No AC or tv but the view was amazing ##### angel Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### freddy 16 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Staff is very helpful, rooms are clean and comfy ##### freddy Stayed 3 nights in Apr 2025 ### 6/10 Okay #### Boris 7 Dec 2025 Liked: Cleanliness Better customer service. They don't have or don't know the information about the place. They're not professional. Improve the parking. ##### Boris Stayed 3 nights in Nov 2025 ### 6/10 Okay #### Jepser 29 Aug 2025 Liked: Cleanliness, staff & service The only 2 things, room was very hot day and night, and they are not ready for power outage, if they're able to do something about this I would definitely come back to stay again... ![](https://a.travel-assets.com/ugc/hotel-reviews/ddac0640-6973-4bdf-ba99-fdf12c0f621a-1756432046730.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jepser Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### MIGUEL 28 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great Custumer Service ##### MIGUEL Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Quentin 28 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice ##### Quentin Stayed 1 night in Feb 2025 ### 8/10 Good #### Poonam Preet K 9 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities We were a little bit sceptical about this hotel because it is relatively new - but we loved our stay and would recommend it! The staff is very kind and helpful; the hotel has recently introduced free breakfast coffee, which is delicious and made to order. It is very well located to the centre of San Juan and it has a beautiful view of the lake and mountains. It’s clear that the staff are still working on improving the hotel but there is no active construction going on right now. The shower was not very hot, and did not drain very well, but otherwise, we really enjoyed our stay! ![](https://a.travel-assets.com/ugc/hotel-reviews/1a6678ff-cbd8-4b7c-9fc1-893e297b5d19-1749429021306.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f016cdac-2dec-4c47-82f2-3f2c3f75ce94-1749429023329.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Poonam Preet K Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Haralambos 26 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely family run hotel This is a nice new hotel in San Juan, and very reasonably priced. The staff are all friendly and welcoming, and the area feels very safe and full of locals. It's a short walk into town or down to the pier. The rooms are large with nice high ceilings and you can sit out on wicker rocking chairs to enjoy the outside. No biting bugs due to altitude so you can relax! It would be nice to have a few hooks in the room to hang towels, coats etc. ##### Haralambos Stayed 3 nights in Feb 2025 ### 4/10 Poor #### CHRISTINE 22 Nov 2025 Disliked: Cleanliness, amenities They overcharged for our laundry service by four times the amount. There was hair in the room on the floor like it was uncleaned. The front desk recommendation a company for indian nose hike that picked us up at the hotel. IT WAS a single man in a tuc Tuc that took us up the mountain in the dark. We walked up the mountain in the woods in the dark full of trash. He made us walk thirty feet of head going up the mountain and never even knew how to get to Indian Nose. Even though he said he does this every day.It felt like we were gonna be robbed until we told him we had a knife and knew how to fight and was a boxer. He was messaging people in the woods. And took us almost down the wrong path on the way back down the mountain and was holding sticks in his hand that were two feet long. We felt Very unsafe. ##### CHRISTINE Stayed 2 nights in Nov 2025 ### 2/10 Terrible #### Carolyn 19 May 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Would not recommend staying here. Room was unclean and the shower kept leaking and flooding the room. We were only given 1 bath towel to share between 2 people. Location is not the nicest and very loud at night, making it difficult to sleep. ##### Carolyn Stayed 2 nights in May 2025 ### 2/10 Terrible #### Fizza 19 Apr 2025 Disliked: Cleanliness, staff & service, property conditions & facilities The wifi doesnt work, no one speaks englisb ##### Fizza ### 8/10 Good #### Christine 9 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities The hotel itself was lovely, but our door was hard to close. You had to really slam it for it to lock. It would have been nice to have coffee and breakfast available in the morning. I had to go out and try to find coffee in fhe morning. Most other places in the area offer free breakfast included in the price of the room. Otherwise it was nice. ##### Christine Stayed 1 night in Mar 2025 ### 8/10 Good #### Crystian 15 Apr 2025 Liked: Cleanliness, staff & service No TV in the room ##### Crystian Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Felipe 30 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities Muy bien ubicada, la relacion. Precio calidad muy bien. El personal nos atendio muy amable, incluso nos permitieron guardar el carro 2 horas despues del Check out. Olvidamos un video juego y nos llamaron para devolverlo. ##### Felipe Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Marili 14 Dec 2025 Liked: Cleanliness, property conditions & facilities Très beau, très propre, j'ai adoré mon séjour ##### Marili Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Kristen 26 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Room 1 has a good view of the lake and patio furniture for the perfect evening drink. ##### Kristen Stayed 2 nights in Nov 2025 ### 8/10 Good #### Gerardo 12 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really great place ##### Gerardo Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Magdalena 31 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todos son muy agradables. Mucjas gracias por todo. ##### Magdalena Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Norma p 29 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I enjoyed staying at Mercy Hotel the staff were very kindly and welcoming to me. I highly recommend you for your next trip in San Juan La Laguna. ##### Norma p Stayed 2 nights in Oct 2025 ### 4/10 Poor #### Arnoldo 26 Oct 2025 Disliked: Amenities, property conditions & facilities No me gustó ##### Arnoldo Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Gabriel 20 Oct 2025 Liked: Staff & service, property conditions & facilities Súper accesible ##### Gabriel Stayed 1 night in Oct 2025 ### 6/10 Okay #### Roxana 30 Aug 2025 Bien ##### Roxana Stayed 1 night in Aug 2025 ### 8/10 Good #### Kevin 9 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lugar tranquilo ##### Kevin Stayed 1 night in Jun 2025 ### 8/10 Good #### ANTONIO 4 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El lugar es muy bello y está a unos minutos del centro. Sin duda volvería a hospedarme aquí ##### ANTONIO Stayed 2 nights in May 2025 ### 8/10 Good #### elisabeth 27 Apr 2025 Liked: Cleanliness Disliked: Amenities Nous bien aimé notre séjour à l'hôtel Mercy. La chambre était très grande et propre. Le seul point négatif, est que l'hôtel est encore en construction. Donc, il n'y a pas de service offert c'est encore un chantier de construction à l'extérieur. ##### elisabeth Stayed 3 nights in Apr 2025 ## Expedia's Latest Trends ### Hotels > [Celtic International Hotel ](https://www.expedia.co.uk/Cardiff-Hotels-Celtic-International-Hotel-Cardiff-Airport.h17056957.Hotel-Information) > > [St. John Suites - Adults Only Zakynthos](https://www.expedia.co.uk/Zakynthos-Hotels-Hotel-St-John-Suites-And-Spa-Adults-Only.h20261680.Hotel-Information) > > [Premier Inn Wiesbaden City Centre](https://www.expedia.co.uk/Wiesbaden-Hotels-Prizeotel-Wiesbaden-City.h66862053.Hotel-Information) > > [Malmaison Liverpool](https://www.expedia.co.uk/Liverpool-Hotels-Malmaison-Liverpool.h7733872.Hotel-Information) > > [B&B Motherwell](https://www.expedia.co.uk/Motherwell-Bed-And-Breakfasts.d55377-aaBedAndBreakfasts.Travel-Guide-Accommodation) > > [Hotels with Early Check-in in Derbyshire](https://www.expedia.co.uk/Destinations-In-Derbyshire-Hotel-With-Early-Check-In.0-0-d6046195-thotelwithearlycheckin.Hotel-Filter-Destinations) > > [Hotel Victoria](https://www.expedia.co.uk/Newquay-Hotels-Hotel-Victoria.h1565502.Hotel-Information) > > [Luxury Hotels in South Goa](https://www.expedia.co.uk/Destinations-In-South-Goa-Luxury-Hotel.0-0-d6138900-tLuxuryHotel.Hotel-Filter-Destinations) > > [Hotels in West Ireland](https://www.expedia.co.uk/West-Ireland-Hotels.d6051461.Travel-Guide-Hotels) > > [Pet-Friendly Hotels in Loch Ness](https://www.expedia.co.uk/Loch-Ness-Hotels-Pet-Friendly-Hotel.0-0-d6054580-tPetFriendlyHotel.Travel-Guide-Filter-Hotels) > > [Oceana Resort & Conventions - All Inclusive](https://www.expedia.co.uk/Puerto-San-Jose-Hotels-Oceana-Resort-Conventions.h45740165.Hotel-Information) > > [Woodenbridge Lodge](https://www.expedia.co.uk/Arklow-Hotels-Woodenbridge-Lodge.h1338142.Hotel-Information) > > [Hotels with Hot Tubs in Edinburgh](https://www.expedia.co.uk/Edinburgh-Hotels-Hotels-With-Hot-Tubs.0-0-d6069845-tHotelsWithHotTubs.Travel-Guide-Filter-Hotels) > > [Hotels in London](https://www.expedia.co.uk/London-Hotels.d178279.Travel-Guide-Hotels) > > [Hotels with Entertainment in Algarve](https://www.expedia.co.uk/Algarve-Hotels-Hotel-With-Entertainment.0-0-d182215-thotelwithentertainment.Travel-Guide-Filter-Hotels) > > [Veggera Hotel](https://www.expedia.co.uk/Santorini-Hotels-Veggera-Hotel.h901870.Hotel-Information) ### Flights > [Flights from zagreb airport](https://www.expedia.co.uk/lp/airports/zag/flights-from-zagreb-airport) > > [Flights from Manchester (MAN) to Cleveland (CLE)](https://www.expedia.co.uk/lp/flights/man/cle/manchester-to-cleveland) > > [Flights from Leeds (LBA) to Crumlin (BFS)](https://www.expedia.co.uk/lp/flights/lba/bfs/leeds-to-belfast) ### Activities > [Things to do in Calella](https://www.expedia.co.uk/Things-To-Do-In-Calella.d182296.Travel-Guide-Activities) > > [Things to do in Blackpool](https://www.expedia.co.uk/Things-To-Do-In-Blackpool.d619.Travel-Guide-Activities) > > [Things to do in Jeddah](https://www.expedia.co.uk/Things-To-Do-In-Jeddah.d1680.Travel-Guide-Activities) ### Holiday Rentals ### General ---