Verified review
2/10 Terrible
DeAndra
28 Dec 2025
Disliked: Cleanliness, amenities, property conditions & facilities, communication
I stayed here on my second trip to San Juan. The area is safe and tourist friendly. There are lots of nice restaurants nearby, like Bebo’s. The neighborhood is walkable, just beware of the craters in the sidewalks. This spot is 2 blocks from the beach, close to a pharmacy (convenience store), and it’s easy to catch the bus or an uber on the street too. There were no signs of vermin or insects.
There were a few down sides to this stay, with the most glaring being that the pictures on Expedia do not accurate capture the space’s need of an update. I walked into a glass clock being shattered on the floor, which I cleaned up myself. I was only given 1 body towel for the week and had to request another. I think I should have been provided with at least 2-3 body towels given how often one showers in a place as warm as Puerto Rico. There were visible marks on the sheets and pillow cases; however, the bedding smelled of detergent. None of the TV remotes worked in the apartment. I was provided with a 3rd remote, and the TV still did not work. The Wifi name and password given to me did not match any available or discoverable networks, so I went without wifi for the week. There were dishes in the kitchenette but no sponge or soap provided to wash them.
Overall, if you can afford something better, stay somewhere else.
Stayed 5 nights in Dec 2025
