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Hotel Plaza Carnaval

3.0 star property
Hotel Plaza Carnaval offers a welcoming start to each day with continental breakfast and creates an atmosphere where travelers can build lasting memories

Choose dates to view prices

Travelers find a vibrant atmosphere at Hotel Plaza Carnaval. Enjoy daily continental breakfast and a manager's reception. Relax on the sunny terrace, connect with free in-room WiFi, and store luggage with the helpful staff who consistently impress visitors.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Laundry room
  • Housekeeping
  • 24/7 front desk
The current price is £35
additional charges may apply
1 Jun - 2 Jun
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Policies

Check-in

Check-in time starts at 3 PM

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 60000 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Frequently asked questions

Is Hotel Plaza Carnaval pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Plaza Carnaval?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Hotel Plaza Carnaval on 1 Jun 2026 start from £35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Plaza Carnaval?

Self-parking is free at this property.

What time is check-in at Hotel Plaza Carnaval?

Check-in begins at 3 PM.

What time is check-out at Hotel Plaza Carnaval?

Checkout is at noon.

Does Hotel Plaza Carnaval provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of COP 60000 per person applies.

Where is Hotel Plaza Carnaval located?

Situated in San Juan de Pasto, this hotel is within a 10-minute walk of Plaza del Carnaval and Plaza de Narino. Iglesia La Catedral and Santiago Apostle Church are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.8

Cleanliness

8.6

Location

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 79 out of 94 reviews
Rating 8 - Good. 11 out of 94 reviews
Rating 6 - Okay. 3 out of 94 reviews
Rating 4 - Poor. 1 out of 94 reviews
Rating 2 - Terrible. 0 out of 94 reviews

Reviews

Verified

10/10 Excellent

Maxence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time at this hotel. Good location. Employees are super friendly and helpful. I recommend.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, great service and overall a lovely hotel. We were offered tea, coffee and cookies on arrival and also had a knock at the door in the evening with an offer of sweet tea, wafers and sweets.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
wonderful staff
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Nilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel super clean room is very nice and the front desk. People are super nice and very helpful. They even come to our room and knock the door and bring us some coffee and cookies.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

The staff was exceptional at this hotel, always went above and beyond. Breakfast was great, hotel is kept very clean and room was very comfortable. The only small negative is that we were in a corner room and the WiFi was a little spotty. Highly recommend!
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Claudia Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good as expected, friendly staff.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really nice hotel, clean, nice staff
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Maxence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Had a great time there.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Daren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place right in the center of town
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Superb staff.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Fredy

Liked: Cleanliness, amenities, property conditions & facilities
The personal was so friendly and helpful the area was perfect for the event they do what ever possible to please everyone We feel like we were with family
Verified

10/10 Excellent

LUIS EDUARDO SANCHEZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place kind folks

This hotel is nice, the staff couldnt have been nicer, they offered us snacks and water upon our arrival the room was small but cozy and had everything i need it. I would give this place a 10 for cleanines and kindness of the staff Rick Cardenas . Miami beach
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff!!!!!!!! Everyone here is kind and helpful and makes you feel like mi casa es su casa. 5 stars! Lynn
Stayed 1 night in Jan 2024
Verified

6/10 Okay

Yasmin

Liked: Staff & service
Disliked: Amenities
The property is overrated. I selected Plaza Carnaval Hotel based on the feedback from previous guests, but I found those reviews to be misleading. The hotel is decent, but three stars is simply too generous. The downtown location feels unsafe for walking after dark, forcing us to rely on taxis to reach better dining areas. As an experienced traveler, I believe this hotel deserves only a two-star rating.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb newly built hotel in ideal location

I only stayed one night, but my experience of the place was fabulously positive. The room was spotlessly clean, superbly presented and very comfortable. The staff couldn't have done more for me, especially Sebastian and Jose who went enormously out of my way to help me cross the now very tricky border into Ecuador. This once simple crossing will now take up to 5 hours due to mass Venezuelan migration. Due to their help it took me only 1.5 hours. The hotel will soon have a roof top restaurant which will do justice to the stunning views Pasto has to offer. A superb stay. Thanks guys, and to all the staff there.
Stayed 1 night in Feb 2018
Verified

6/10 Okay

OLINTO

Liked: Cleanliness

Average

Don’t count on sleep. The location is hideously noisy. They can’t do much about outdoor noise except invest in double glazing ( do it!) but not enough was done about the dog who locked in a room which would not shut up. Also breakfast was disgusting.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Hernan Alonso

Liked: Cleanliness, staff & service, amenities
El mejor hotel con la mejor atención, me encantó el cariño de todos, el desayuno super completo y lo mejor la atención de todos, la verdad será mi hotel en pasto cada que viaje por negocios, gracias a todos !!!
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Oswaldo

Liked: Cleanliness, amenities, property conditions & facilities
Très propre, infrastructures en bonne condition, et bien aménagé; le personnel très gentil.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Leonardo

Liked: Cleanliness, amenities, property conditions & facilities
Habitación y atención impecable, estacionamiento dentro del hotel, desayuno satisfactorio.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ilse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Si.. Muy limpio todo
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Habitación limpia, servicio al cliente excelente , buen y rico desayuno
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Kathiusca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El personal que antiende son muy amables, cuidan mucho a sus huéspedes brindando la mejor experiancia.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Jorge I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gran lugar

El hotel carnaval es una muestra de que Cuando las cosas se hacen con cariño siempre salen bien.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención muy amables, habitaciones super cómodas
Stayed 1 night in Jun 2025