Title: Surestay Hotel by Best Western San Jose Airport Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=602703&destination=San+Jose%2C+California%2C+United+States+of+America&selected=40575&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Surestay Hotel by Best Western San Jose Airport Travelers start with a free continental breakfast, then enjoy amenities like an outdoor pool and a business center for work and leisure. ## Photo gallery for Surestay Hotel by Best Western San Jose Airport ![Business centre - Surestay Hotel by Best Western San Jose Airport (San Jose)](https://images.trvl-media.com/lodging/1000000/50000/40600/40575/1fdaf56f.jpg?impolicy=resizecrop&rw=598&ra=fit) - Overview - Rooms - Location - Policies The Surestay Hotel by Best Western San Jose Airport caters to travelers with a free continental breakfast, business center, in-room WiFi, laundry facilities, outdoor pool, and coffee or tea in the lobby. ## Reviews 6.0 ## Popular amenities - Pool - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi - Restaurant ## Room options ### Check availability for these dates Tonight [Mar 24 - Mar 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=40575&PinnedHotelID=40575&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=40575&PinnedHotelID=40575&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 25 - Mar 26](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=40575&PinnedHotelID=40575&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=40575&PinnedHotelID=40575&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 27 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=40575&PinnedHotelID=40575&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=40575&PinnedHotelID=40575&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=40575&PinnedHotelID=40575&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=40575&PinnedHotelID=40575&HadPinnedHotel=true®ionId=-1&adults=2) ## You may also like Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/49000000/48880000/48879900/48879815/4b0c4056_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn San Jose Airport Rosemary - Free airport shuttle - Pet-friendly - Free Wi-Fi - Restaurant 9.0 Wonderful 1,067 reviews £94 includes taxes & fees 4 Apr - 5 Apr [](https://www.expedia.co.uk/San-Jose-Hotels-Hilton-Garden-Inn-San-Jose-Airport.h48879815.Hotel-Information?chkin=2026-4-4&chkout=2026-4-5&rm1=a2®ionId=602703&destination=San Jose&destType=MARKET&latLong=37.3354,-121.891907&searchId=4863b284-c0ce-4660-ae35-ba1b803b37ae&top_cur=GBP) Ad ![Garden](https://images.trvl-media.com/lodging/1000000/30000/20800/20740/660db87e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Uptown Oasis San Jose Airport Rosemary - Pool - Hot tub - Free airport shuttle - Parking included 8.0 Very good 674 reviews £98 includes taxes & fees 26 Mar - 27 Mar [](https://www.expedia.co.uk/San-Jose-Hotels-Oasis-Garden-San-Jose-Airport.h20740.Hotel-Information?chkin=2026-3-26&chkout=2026-3-27&rm1=a2®ionId=602703&destination=San Jose&destType=MARKET&latLong=37.3354,-121.891907&searchId=4863b284-c0ce-4660-ae35-ba1b803b37ae&top_cur=GBP) Ad ![Lobby](https://images.trvl-media.com/lodging/1000000/20000/11500/11484/b4320fde.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Spark by Hilton San Jose Airport North San Jose - Pool - Breakfast included - Free airport shuttle - Pet-friendly 8.6 Excellent 560 reviews £75 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/San-Jose-Hotels-Spark-By-Hilton-San-Jose-Airport.h11484.Hotel-Information?chkin=2026-4-5&chkout=2026-4-6&rm1=a2®ionId=602703&destination=San Jose&destType=MARKET&latLong=37.3354,-121.891907&searchId=4863b284-c0ce-4660-ae35-ba1b803b37ae&top_cur=GBP) Ad ![Free daily buffet breakfast ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/880000/876900/876852/9303e97d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fairfield Inn & Suites by Marriott San Jose Airport Rosemary - Pool - Breakfast included - Free airport shuttle - Free Wi-Fi 8.6 Excellent 1,000 reviews £92 includes taxes & fees 4 Apr - 5 Apr [](https://www.expedia.co.uk/San-Jose-Hotels-Fairfield-Inn-Suites-By-Marriott-San-Jose-Airport.h876852.Hotel-Information?chkin=2026-4-4&chkout=2026-4-5&rm1=a2®ionId=602703&destination=San Jose&destType=MARKET&latLong=37.3354,-121.891907&searchId=4863b284-c0ce-4660-ae35-ba1b803b37ae&top_cur=GBP) Ad ![Lobby](https://images.trvl-media.com/lodging/1000000/990000/981000/980978/09e031b3.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Motel 6 – San Jose, CA - South East San Jose - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning 7.2 Good 1,251 reviews £72 includes taxes & fees 26 Mar - 27 Mar [](https://www.expedia.co.uk/San-Jose-Hotels-Park-Inn-By-Radisson.h980978.Hotel-Information?chkin=2026-3-26&chkout=2026-3-27&rm1=a2®ionId=602703&destination=San Jose&destType=MARKET&latLong=37.3354,-121.891907&searchId=4863b284-c0ce-4660-ae35-ba1b803b37ae&top_cur=GBP) Ad ![Interior](https://images.trvl-media.com/lodging/1000000/690000/687300/687208/7612bb6a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Aloft San Jose Cupertino West San Jose - Pool - Pet-friendly - Parking included - Free Wi-Fi 9.0 Wonderful 1,005 reviews £115 includes taxes & fees 3 Apr - 4 Apr [](https://www.expedia.co.uk/San-Jose-Hotels-Aloft-San-Jose-Cupertino.h687208.Hotel-Information?chkin=2026-4-3&chkout=2026-4-4&rm1=a2®ionId=602703&destination=San Jose&destType=MARKET&latLong=37.3354,-121.891907&searchId=4863b284-c0ce-4660-ae35-ba1b803b37ae&top_cur=GBP) Ad ![Lobby lounge](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/75000000/74310000/74301800/74301721/cf9dd747_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Element San Jose Airport Newhall - Pool - Breakfast included - Pet-friendly - Free Wi-Fi 9.4 Exceptional 424 reviews £117 includes taxes & fees 18 Apr - 19 Apr [](https://www.expedia.co.uk/San-Jose-Hotels-Element-San-Jose-Airport.h74301721.Hotel-Information?chkin=2026-4-18&chkout=2026-4-19&rm1=a2®ionId=602703&destination=San Jose&destType=MARKET&latLong=37.3354,-121.891907&searchId=4863b284-c0ce-4660-ae35-ba1b803b37ae&top_cur=GBP) Ad ![Restaurant](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/900/886/56f08f63_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton San Jose Downtown San Jose - Pool - Hot tub - Pet-friendly - Free Wi-Fi 8.0 Very good 1,001 reviews £145 includes taxes & fees 6 Apr - 7 Apr [](https://www.expedia.co.uk/San-Jose-Hotels-Hilton-San-Jose.h886.Hotel-Information?chkin=2026-4-6&chkout=2026-4-7&rm1=a2®ionId=602703&destination=San Jose&destType=MARKET&latLong=37.3354,-121.891907&searchId=4863b284-c0ce-4660-ae35-ba1b803b37ae&top_cur=GBP) Ad ![Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/910000/907500/907443/a4480891_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### San Jose Marriott Downtown San Jose - Pool - Hot tub - Pet-friendly - Free Wi-Fi 8.6 Excellent 1,001 reviews £146 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/San-Jose-Hotels-San-Jose-Marriott.h907443.Hotel-Information?chkin=2026-4-5&chkout=2026-4-6&rm1=a2®ionId=602703&destination=San Jose&destType=MARKET&latLong=37.3354,-121.891907&searchId=4863b284-c0ce-4660-ae35-ba1b803b37ae&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSan-Jose-Hotels-Surestay-Hotel-By-Best-Western-San-Jose-Airport.h40575.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSan-Jose-Hotels-Surestay-Hotel-By-Best-Western-San-Jose-Airport.h40575.Hotel-Information) ## About the area Located in Rosemary, a neighbourhood in San Jose, Surestay Hotel by Best Western San Jose Airport is near the airport and near a metro station. California's Great America and San Jose Center for the Performing Arts are local attractions and those in the mood for shopping can visit Santana Row Shopping Center and San Jose Flea Market. Looking to enjoy an event or a game? See what's going on at PayPal Park or SAP Center at San Jose. Spend some time exploring the area's activities, including golfing. [Visit our San Jose travel guide](https://www.expedia.co.uk/San-Jose.dx602703) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C37.36307%2C-121.91029&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=no-ixUBEWkzCNaEWOe6ll6vMgVM=) 1488 N 1St Street, San Jose, CA, 95112-4818 ### What's nearby - ![View of Silicon Valley at Dusk, San Jose, California, USA](https://images.trvl-media.com/place/6138778/6df3afd6-7ea6-428c-9999-d9a812b36a11.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) San Jose McEnery Convention Center 5 min drive \- 3.1 miles - Casino M8trix 18 min walk \- 1.0 mile - Heritage Rose Garden 3 min drive \- 1.8 miles - Japanese American Resource Center/Museum 4 min drive \- 1.6 miles - SAP Center at San Jose 4 min drive \- 2.5 miles ### Getting around - San Jose College Park Station 4 min drive - Gish Station 4 min walk - San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) 4 min drive ### Restaurants - 4th Street Bowl 6 min walk - La Victoria Taqueria 5 min walk - Ike's Love & Sandwiches 9 min walk - House of Genji 4 min walk - Taco Cantina 3 min drive ## About this property ### Surestay Hotel by Best Western San Jose Airport Hotel near SAP Center at San Jose At Surestay Hotel by Best Western San Jose Airport, you can look forward to free continental breakfast, laundry facilities and a business centre. The on-site restaurant offers breakfast. Stay connected with free in-room WiFi. Additional perks include: - An outdoor pool - Free self-parking - A 24-hour front desk, coffee/tea in reception and luggage storage Room features All 76 rooms have comforts such as air conditioning, in addition to amenities such as free WiFi. More amenities include: - Rollaway/extra beds (surcharge) and free cots/infant beds - Bathrooms with hydromassage showers and deep-soaking baths - LCD TVs with premium channels - Fridges, microwaves and coffee/tea makers ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/1000000/20000/11500/11484/b4320fde.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Spark by Hilton San Jose Airport North San Jose - Pool - Breakfast included - Free airport shuttle - Pet-friendly 8.6 Excellent 560 reviews £75 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=11484&PinnedHotelID=11484&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Room, 2 Queen Beds, Accessible, Non Smoking | Desk, iron/ironing board, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/1000000/160000/151000/150958/c6ae69e0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western University Inn Santa Clara Santa Clara - Pool - Breakfast included - Parking included - Free Wi-Fi 8.6 Excellent 1,002 reviews £110 includes taxes & fees 4 Apr - 5 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=150958&PinnedHotelID=150958&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/33000000/32710000/32701900/32701845/0f24db9d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express & Suites San Jose Airport by IHG North San Jose - Breakfast included - Free airport shuttle - Free Wi-Fi - Air-conditioning 8.8 Excellent 1,271 reviews £115 includes taxes & fees 3 Apr - 4 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=32701845&PinnedHotelID=32701845&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/92000000/91650000/91648300/91648208/e4c3b38e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Quinta Inn & Suites by Wyndham San Jose Airport-Downtown Hyde Park - Breakfast included - Free Wi-Fi - Air-conditioning - Gym 8.8 Excellent 1,380 reviews £88 includes taxes & fees 19 Apr - 20 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-19&endDate=2026-04-20&selected=91648208&PinnedHotelID=91648208&HadPinnedHotel=true®ionId=-1&adults=2) ![Studio Suite, 1 King Bed | Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/810000/809600/809510/209b9927.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rose Garden Inn - San Jose Airport College Park - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 7.0 Good 1,005 reviews £80 includes taxes & fees 10 Apr - 11 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=809510&PinnedHotelID=809510&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/20000/16900/16897/28318641.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sonesta Select San Jose Airport Rosemary - Pool - Free airport shuttle - Pet-friendly - Free Wi-Fi 8.8 Excellent 1,739 reviews £83 includes taxes & fees 4 Apr - 5 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=16897&PinnedHotelID=16897&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/28000000/27160000/27154600/27154561/4ec90cfe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton Inn & Suites San Jose Airport North San Jose - Pool - Breakfast included - Free airport shuttle - Pet-friendly 8.8 Excellent 1,008 reviews £94 includes taxes & fees 4 Apr - 5 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=27154561&PinnedHotelID=27154561&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/29000000/28970000/28965200/28965190/3fb1c72d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Place San Jose Airport North San Jose - Pool - Free airport shuttle - Pet-friendly - Free Wi-Fi 9.0 Wonderful 1,543 reviews £95 includes taxes & fees 18 Apr - 19 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-18&endDate=2026-04-19&selected=28965190&PinnedHotelID=28965190&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite, 1 Queen Bed with Sofa bed (One Bedroom) | Desk, laptop workspace, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/530000/528800/528741/8cac2962.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sonesta Simply Suites Silicon Valley Santa Clara Santa Clara - Pet-friendly - Free Wi-Fi - Air-conditioning - Gym 8.0 Very good 983 reviews £86 includes taxes & fees 29 Mar - 30 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=528741&PinnedHotelID=528741&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Room, 2 Queen Beds | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/18000000/17400000/17395500/17395440/0d598a30.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sterling Inn Santa Clara - Parking included - Free Wi-Fi - Air-conditioning - Housekeeping 9.2 Wonderful 1,004 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=17395440&PinnedHotelID=17395440&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=40575&PinnedHotelID=40575&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=40575,11484,150958,32701845,91648208) ## Property amenities ### Internet - Available in all rooms: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - Free continental breakfast - A restaurant - Coffee and tea in common areas ### Things to do - Outdoor pool ### Family friendly - In-room cot - In-room microwave - In-room refrigerator - Laundry facilities - Outdoor pool - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage ### Guest services - Housekeeping (daily) ### Business services - Business centre ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - No lift - Wheelchair accessible (may have limitations) ### More - 2 floors - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Free cot - Rollaway/extra bed (surcharge) ### Bathroom - Deep soaking bathtub - Free toiletries - Hair dryer - Hydromassage showerhead - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - LCD TV with premium satellite channels ### Food and drink - Coffee/tea maker - Microwave - Refrigerator ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Free local calls - Iron/ironing board - Phone ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight ### Check-out Check-out before 11 AM ### Special check-in instructions An adult aged 18 or older must assume all liability for the booking Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome 2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 10.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 100.00 per stay We have included all charges provided to us by the property. ### Optional extras - Refrigerator fee: USD 10 per day - Rollaway bed fee: USD 10.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Vagabond Inn Motel San Jose Airport SureStay Hotel Best Western San Jose Airport Vagabond Hotel San Jose Vagabond Inn San Jose Airport Motel SureStay Best Western San Jose Airport Vagabond Inn San Jose Airport Vagabond Inn Executive San Jose Airport Surestay By Best Jose Jose Surestay Hotel by Best Western San Jose Airport Hotel Surestay Hotel by Best Western San Jose Airport San Jose Surestay Hotel by Best Western San Jose Airport Hotel San Jose ## Frequently asked questions ### Does Surestay Hotel by Best Western San Jose Airport have a pool? ### Is Surestay Hotel by Best Western San Jose Airport pet-friendly? ### How much is parking at Surestay Hotel by Best Western San Jose Airport? ### What time is check-in at Surestay Hotel by Best Western San Jose Airport? ### What time is check-out at Surestay Hotel by Best Western San Jose Airport? ### Where is Surestay Hotel by Best Western San Jose Airport located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Surestay Hotel by Best Western San Jose Airport Reviews 6.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.2 Cleanliness ### 6.6 Location ### 6.8 Staff & service ### 5.8 Property conditions & facilities 10 - Excellent 72 8 - Good 152 6 - Okay 202 4 - Poor 126 2 - Terrible 106 ## Reviews Verified ### 10/10 Excellent #### Louie 30 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Happy customer Amazing ##### Louie Stayed 1 night in Jan 2020 Verified ### 10/10 Excellent #### Louie 29 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The front desk was excellent service and experense ! ##### Louie Stayed 1 night in Jan 2020 Verified ### 4/10 Poor #### Verified traveller 12 Dec 2019 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities Easy parking. Helpful front desk. But this place is an older facility. Air conditioner is loud, neighboring plumbing is loud, and outside noise are loud. Simply did not sleep well. ##### Verified traveller Stayed 1 night in Dec 2019 Verified ### 2/10 Terrible #### Verified traveller 11 Dec 2019 Disliked: Cleanliness, amenities Room was dirty. Heavy stains on carpet, walls chipped, dirty overall. Fights in parking lot at 11:44 p.m. and another one after 1 a.m. Very unsafe feeling. Overall, horrible experience! ##### Verified traveller Stayed 1 night in Dec 2019 Verified ### 8/10 Good #### Jose 1 Dec 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is my go to when i want to get away with the girlfriend. So we can be completely alone. ##### Jose Stayed 1 night in Nov 2019 Verified ### 10/10 Excellent #### Verified traveller 24 Nov 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Suite is very nice, private and spacious. Great for larger crowds ##### Verified traveller Stayed 1 night in Nov 2019 Verified ### 8/10 Good #### Joe 22 Nov 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is the only hotel i choose to stay at whenever i need to get away with my girl-friend. ##### Joe Stayed 1 night in Nov 2019 Verified ### 2/10 Terrible #### Verified traveller 13 Nov 2019 Liked: Staff & service Disliked: Cleanliness Doors don’t lock securely. Rooms were dirty. Walls were stained. You can hear everything from other rooms. ##### Verified traveller Stayed 1 night in Nov 2019 Verified ### 2/10 Terrible #### RThotel 13 Nov 2019 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Front desk individual was incredibly kind. But the room itself was a disaster- dead spiders on the wall, long black hairs in my bed and the shower, it was a non-smoking room but smelled strongly of smoke. I had to check under the bed to ensure nothing was disgusting under there, I was greeted with trash and socks. I would not stay here again, regardless of how cheap it is. I spent $300 for a weeknight- should have slept in the car. ##### RThotel Stayed 1 night in Nov 2019 Verified ### 2/10 Terrible #### Jim 7 Nov 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Just DON'T!! I encourage you to check the yelp reviews! This place was a D U M P! Still waiting on the "manager" to call me back! Do yourself a favor and don't stay here. It's not safe, it's dirty and the Front Desk Rep that we encountered had terrible customer service skills. ##### Jim Stayed 1 night in Nov 2019 Verified ### 2/10 Terrible #### Verified traveller 23 Oct 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Don’t stay here! Worst place I ever stayed at. No internet, told manager I was on business and couldn’t stay without internet but they refused to refund my unused days. Thank goodness for Hotel.com staff. They reimbursed me on their own. ##### Verified traveller Stayed 4 nights in Sep 2019 Verified ### 10/10 Excellent #### Verified traveller 16 Oct 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Privacy quite rooms were perfect size staff very helpful ##### Verified traveller Stayed 7 nights in Oct 2019 Verified ### 10/10 Excellent #### Verified traveller 23 Sept 2019 Liked: Cleanliness, staff & service, property conditions & facilities The property was clean and well maintained. It is not luxury, but at this price I didn't expect luxury. It is clean in a good location. ##### Verified traveller Stayed 3 nights in Sep 2019 Verified ### 2/10 Terrible #### Humberto 20 Sept 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Horrible hotel and expensive for the area found a cockroach on the bath tub call front desk and just said I CAN GO KILL IT or put you on a Smoking room not worth the money ##### Humberto Stayed 1 night in Sep 2019 Verified ### 8/10 Good #### Kim 11 Sept 2019 Liked: Cleanliness, staff & service Walls were thin you could hear everything from room to room. ##### Kim Stayed 1 night in Sep 2019 Verified ### 10/10 Excellent #### phayab 11 Sept 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very easy to check in, rooms very clean and amenities in the rooms new like 4 Star hotel. Parking area super clean and Safe. I’m stay this hotel again thank. ![](https://a.travel-assets.com/ugc/hotel-reviews/1420388F73BCE553575ED1FEA37109AC51318BE61568164453640.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/F0BA46573A5B0C3E8C1C571AC806F1DFEE6828921568164453749.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### phayab Stayed 3 nights in Aug 2019 Verified ### 8/10 Good #### Verified traveller 9 Sept 2019 Liked: Staff & service, property conditions & facilities dennys in the parking lot. The motel is only a few minutes from the SAP Center. ##### Verified traveller Stayed 1 night in Sep 2019 Verified ### 10/10 Excellent #### Verified traveller 21 Aug 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Stay if you're Single, A Couple, Family or a Group We have stayed here previously. And would stay again as well as recommend it to others. Overall it is a very nice Motel. The have Security Cameras in the Parking Lots. The Motel has good lighting at night. We felt safe staying at this Motel. The breakfast is not the best but Denny's is right across from the Office. Wifi works good. The Tv signal can be a a weak on some channels but it's Direct Tv Issue not the Tv. There's a Fridge, Microwave, Flat Screen TV, good Air Conditioner, & Comfortable Bed. The Rooms are Clean, Quiet, & Comfortable. The Pool is area is nice it has the Pool, a Gazebo, a Swing, Lounge Chairs,Tables with Umbrellas & the Laundry. Friendly & helpful Staff. Light Rail is close for transportation, Airport not too far (easy transportation to get there), 7-Eleven within walking distance. Within walking there's several Restaurants. If you want something fun to do there's a Bowling Alley close by, as well as a couple Casinos less then a me from the Motel. ##### Verified traveller Stayed 8 nights in Aug 2019 Verified ### 8/10 Good #### Atsushi 30 Jul 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### サンノゼエアポート付近の快適なモーテル 宿泊するだけであれば十分です！ 洗濯も可能、簡単な朝食もあります！ ##### Atsushi Stayed 3 nights in Jul 2019 Verified ### 8/10 Good #### Atsushi 29 Jul 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### まぁまぁ安くて便利です。 空港近くてコンビニも近いので、寝るだけであれば十分です！ サンノゼのホテルは本当に高いので。 ##### Atsushi Stayed 1 night in Jul 2019 Verified ### 8/10 Good #### Atsushi 27 Jul 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### サンノゼエアポートエリアではGoodです！ サンノゼエアポートエリアのホテルは高いですが、ここは比較的良いモーテルです。 宿泊するのであれば十分。コンビニも近いし、ホテルの朝食も十分です。 ##### Atsushi Stayed 1 night in Jul 2019 Verified ### 2/10 Terrible #### Verified traveller 25 Jul 2019 Disliked: Cleanliness, property conditions & facilities This was the dirtiest hotel room I have ever stayed in. There was a dark brown substance on the door jam to the bathroom - pudding? feces? Another wall also appeared to have something splattered all over it. The toilet water kept running unless you jiggled the handle just so. The air conditioner made a loud noise every time it turned on. So I ended up not sleeping at all and starting off my trip super tired. A waste of money - I would have been better off leaving super early from home. ##### Verified traveller Stayed 1 night in Jul 2019 Verified ### 8/10 Good #### Verified traveller 21 Jul 2019 Liked: Cleanliness, staff & service Friending front desk good location B ##### Verified traveller Stayed 1 night in Jul 2019 Verified ### 10/10 Excellent #### Verified traveller 20 Jul 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good, Safe, Comfortable Motel Overall it is a very nice Motel. It has Cameras in the Parking Areas. The Parking Areas are well lite. We felt safe staying at this Motel. The breakfast is not the best but Denny's is right next to the Office. The fridge in our room works but not very good. There is a Microwave, Flat Screen TV, good Air Conditioner, & Comfortable Bed. The Rooms are Clean, Quiet, & Comfortable. The Pool is area is nice it has the Pool, a Gazebo, a Swing, Lounge Chairs,Tables with Umbrellas & the Laundry. Friendly & helpful Staff. Light Rail is close for transportation, Airport not too far (easy transportation to get there), 7-Eleven within walking distance. We would stay here again & would recommend others to stay here. ##### Verified traveller Stayed 2 nights in Jul 2019 Verified ### 8/10 Good #### Galina 20 Jun 2019 Liked: Cleanliness, staff & service, property conditions & facilities Everything is good , we were enjoying staying here., but most of all thank you Expedia staff for helping me to book the room! They were very very helpful, professional and polite👍 ##### Galina Stayed 1 night in Jun 2019 ### Expedia's Latest Trends ### Hotels > - [Kimpton Alton Fisherman's Wharf by IHG](https://www.expedia.co.uk/San-Francisco-Hotels-Kimpton-Alton-Hotel-Fishermans-Wharf.h1047.Hotel-Information) > - [Corque Hotel, Solvang, A Tribute Portfolio Hotel](https://www.expedia.co.uk/Santa-Barbara-Hotels-Hotel-Corque.h67460.Hotel-Information) > - [Sonesta ES Suites Carmel Mountain – San Diego](https://www.expedia.co.uk/San-Diego-Hotels-Sonesta-ES-Suites-Carmel-Mountain.h4928.Hotel-Information) > - [The Viv Hotel, Anaheim, a Tribute Portfolio Hotel](https://www.expedia.co.uk/Anaheim-Hotels-The-Viv-Hotel.h50907370.Hotel-Information) > - [Lemon Tree Inn](https://www.expedia.co.uk/Santa-Barbara-Hotels-Lemon-Tree-Inn.h966170.Hotel-Information) > - [Beacon Grand, A Union Square Hotel ](https://www.expedia.co.uk/San-Francisco-Hotels-Sir-Francis-Drake-Hotel.h15254.Hotel-Information) > - [CCBC Resort Hotel - A Gay Men's Resort](https://www.expedia.co.uk/Palm-Springs-Hotels-CCBC-Resort-Hotel-A-Gay-Mens-Resort.h1654482.Hotel-Information) > - [Bide-A-Wee Inn](https://www.expedia.co.uk/Monterey-Hotels-Bide-A-Wee-Inn.h3520260.Hotel-Information) > - [Hyatt Vacation Club at The Welk, San Diego Area](https://www.expedia.co.uk/Escondido-Hotels-Hyatt-Vacation-Club-At-The-Welk.h59916.Hotel-Information) > - [The London West Hollywood at Beverly Hills](https://www.expedia.co.uk/Los-Angeles-Hotels-The-London-West-Hollywood-At-Beverly-Hills.h21097.Hotel-Information) > - [Magic Castle Hotel](https://www.expedia.co.uk/Los-Angeles-Hotels-Magic-Castle-Hotel.h27297.Hotel-Information) > - [The Prospect Hollywood](https://www.expedia.co.uk/Los-Angeles-Hotels-The-Whitley-Hollywood.h42644328.Hotel-Information) > - [Casa Loma Beach Hotel (formerly The Inn at Laguna Beach)](https://www.expedia.co.uk/Laguna-Beach-Hotels-Inn-At-Laguna-Beach.h7446.Hotel-Information) > - [The Pierside Santa Monica](https://www.expedia.co.uk/Los-Angeles-Hotels-The-Pierside-Santa-Monica.h2094.Hotel-Information) > - [The Beverly Hills Hotel](https://www.expedia.co.uk/Los-Angeles-Hotels-The-Beverly-Hills-Hotel-Dorchester-Collection.h12057.Hotel-Information) > - [Hyatt Centric Delfina Santa Monica](https://www.expedia.co.uk/Los-Angeles-Hotels-Hyatt-Centric-Delfina-Santa-Monica.h12942.Hotel-Information) > - [The Hoxton Downtown LA](https://www.expedia.co.uk/Los-Angeles-Hotels-THE-Hoxton-Downtown-LA.h36712437.Hotel-Information) > - [Basecamp South Lake Tahoe](https://www.expedia.co.uk/Lake-Tahoe-Hotels-Basecamp-South-Lake-Tahoe.h1086847.Hotel-Information) > - [Premier Inn & Suites](https://www.expedia.co.uk/Oakland-Hotels-Premier-Inn-Suites.h98374288.Hotel-Information) > - [Pixar Place Hotel](https://www.expedia.co.uk/Anaheim-Hotels-Disneys-Paradise-Pier-Hotel.h9503.Hotel-Information) > - [The Commerce Casino & Hotel](https://www.expedia.co.uk/Los-Angeles-Hotels-Crowne-Plaza-Hotel-Los-Angeles-Commerce-Casino.h533227.Hotel-Information) > - [Disneyland Hotel](https://www.expedia.co.uk/Anaheim-Hotels-Disneyland-Hotel.h15276.Hotel-Information) > - [Hotel Caza Fisherman's Wharf](https://www.expedia.co.uk/San-Francisco-Hotels-Hotel-Caza.h38249309.Hotel-Information) > - [Palihouse West Hollywood at Beverly Hills](https://www.expedia.co.uk/Los-Angeles-Hotels-Palihouse-West-Hollywood.h13072.Hotel-Information) > - [ The Hollywood Franklin Hotel near Universal Studios](https://www.expedia.co.uk/Los-Angeles-Hotels-The-Adler-A-Hollywood-Hills-Hotel.h9761.Hotel-Information) > - [Disney's Grand Californian Hotel and Spa](https://www.expedia.co.uk/Anaheim-Hotels-Disneys-Grand-Californian-Hotel-And-Spa.h692655.Hotel-Information) > - [Le Petit Pali Brentwood West Los Angeles](https://www.expedia.co.uk/Los-Angeles-Hotels-Le-Petit-Pali-Brentwood.h893085.Hotel-Information) > - [FOUND Hotels, Santa Monica, Series by Marriott](https://www.expedia.co.uk/Los-Angeles-Hotels-FOUND-Los-Angeles-Santa-Monica.h41510539.Hotel-Information) > - [Alma San Diego Downtown, a Tribute Portfolio Hotel](https://www.expedia.co.uk/San-Diego-Hotels-Alma-San-Diego-Downtown.h2133509.Hotel-Information) ---