SureStay Plus Hotel by Best Western San Jose Central City
2.5 star property
Travelers can rejuvenate in the sauna or get energized with a workout at this Silicon Valley hotel, where multilingual staff help plan local adventures
Choose dates to view prices
Photo gallery for SureStay Plus Hotel by Best Western San Jose Central City
Located near San Jose State University, SureStay Plus Hotel by Best Western San Jose Central City offers a sauna, gym, and free WiFi. Explore nearby attractions like Santa Clara County Fairgrounds. Helpful staff provide dry cleaning and laundry services.
SureStay Plus Hotel by Best Western San Jose Central City
You'll also enjoy the following perks during your stay:
Free self-parking
Limo/town car service, an electric car charging station and a front desk safe
Smoke-free property, a 24-hour front desk and a lift
Room features
All guest rooms are individually furnished, and boast comforts, such as premium bedding and pillow menus, as well as perks, such as laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
Heating and fans
Bathrooms with shower/bath combinations and hairdryers
Available in some public areas: Free WiFi and wired internet
Parking and transport
Electric car charging station on site
Limo/town car service
Free self parking on site
Limited number of on-site self parking spaces per unit
Wheelchair-accessible parking available
Food and drink
Free buffet breakfast available daily 6:30 AM to 9:30 AM
Coffee and tea in common areas
Things to do
Gym
Sauna
Family friendly
In-room microwave
Laundry facilities
Mini-fridge
Conveniences
24-hour front desk
Guidebooks
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (once per stay)
Multilingual staff
Business services
Business centre
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Parking is included for 1 vehicle per room. A parking fee of USD 30 per night applies for each additional vehicle.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Early check-in is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
No, only service animals are welcome at the property.
How much does it cost to stay at SureStay Plus Hotel by Best Western San Jose Central City?
As of 14 May 2026, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western San Jose Central City on 28 May 2026 start from £93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Self-parking is free at this property.
Situated near the airport this hotel is in the city centre.
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Reviews
SureStay Plus Hotel by Best Western San Jose Central City Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
7.0
Location
8.6
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 460 out of 1000 reviews
10 - Excellent
460
Rating 8 - Good. 284 out of 1000 reviews
8 - Good
284
Rating 6 - Okay. 112 out of 1000 reviews
6 - Okay
112
Rating 4 - Poor. 61 out of 1000 reviews
4 - Poor
61
Rating 2 - Terrible. 83 out of 1000 reviews
2 - Terrible
83
Reviews
Verified
6/10 Okay
Quintin
10 Apr 2026
Parking was trouble free and breakfast was a nice touch.
Room was nice and clean. Parking was nice. I was able to see my car from the room. Breakfast was great. Overall a good place to stay but TV did not work right and housekeeping knocked at 9am asking if I was checking out
Cristina
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Anai
21 Jan 2026
Liked: Cleanliness, staff & service, amenities
Staff amazing, VERY POLITE , EVEN THE HOLIDAY INN STAFF!!! I HAVE NOT DEALT WITH SUCH CUSTOMER SERVICE DRIVEN PEOPLE SINCE PRE-COVID!!!! ABOVE AND BEYOND SERVICE!!!
Clean room. Convenient location to Hellyer South San Jose area. Good breakfast items. Next door to fairgrounds. Inexpensive stay. Friendly hotel hosts.
Check in was smooth and staff was kind. Location of hotel was unsafe and pictures of property online were overly enhanced compared to what you see in person. One out of our two rooms was not clean upon stay and we were unable to get ahold of staff to help until second day when cleaners came. Loud surroundings at night with people walking close to doors and testing whether doors were locked, felt unsafe to go to sleep.
Kyle
Stayed 2 nights in Mar 2026
Verified
6/10 Okay
C
17 Feb 2026
Liked: Cleanliness
Disliked: Property conditions & facilities
Room is not sound proofing. Lot of noise from neighbors even in early morning hours. Good breakfast though and fair price though.
C
Stayed 3 nights in Feb 2026
Verified
10/10 Excellent
Khara J
1 Jan 2026
Liked: Cleanliness, staff & service, amenities
Delicious biscuits and gravy at the breakfast buffet. Lots of other choices as well and included with your room and also free parking. Room was crazy CLEAN!!! I didn’t expect such quality and such an affordable rate. The man that is part owner and works the front desk is so kind. All the staff is very friendly. You will like this place and it’s safe and family friendly.
Room was clean and a nice sized bathroom.Had a problem with the TV and desk clerk said he would come in 5-10 min.and he was there in 2.Continental breakfast was average.Would return.
Check in was located at the Holiday Inn Express. Rooms are spacious and clean. Small gym, but extremely hot, as the Sauna is located in that area too.
Breakfast is basic, but fruit available.
Wiebke
Stayed 1 night in Nov 2025
Verified
8/10 Good
Nichole
18 Dec 2025
While the room was not clean to my standards, it was satisfactory and the water heater did not have enough of a capacity to fill up the jetted tub.That was okay as well.The bed was very comfortable
Nichole
Stayed 4 nights in Dec 2025
Verified
2/10 Terrible
Paul
14 Jan 2026
Disliked: Cleanliness, amenities
This is a rundown motel, not a quality hotel. The lobby and room both smelled terrible. I checked in an left immediately. What do I have to do to get a refund?
Everything was great, only thing i could say was that we checked in at 5pm and there was nobody at the front desk or lobby until 30 minutes later when they all came at once. Everything was neat and tidy though, overall good experience :)