Title: InterContinental Costa Rica at Multiplaza Mall by IHG Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # InterContinental Costa Rica at Multiplaza Mall by IHG Luxury San Rafael hotel connected to a shopping centre, a quick walk to Multiplaza Mall Escazu ![Aerial view](https://images.trvl-media.com/lodging/1000000/10000/500/463/0bb9a484.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Couples treatment room(s), sauna, steam room, Turkish bath/hammam](https://images.trvl-media.com/lodging/1000000/10000/500/463/658d06fe.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/1000000/10000/500/463/0d0e414b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/500/463/8c35d881.jpg?impolicy=resizecrop&rw=297&ra=fit) ![4 restaurants, breakfast, lunch, dinner served; Italian cuisine ](https://images.trvl-media.com/lodging/1000000/10000/500/463/e440ede7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Multiplaza Mall Escazu, InterContinental Costa Rica at Multiplaza Mall offers a luxury retreat. Enjoy Italian cuisine and kids' meals at the 4 on-site restaurants, relax by the poolside bar or indulge in aromatherapy treatments and massages at the spa. Guests rave about helpful staff. 8.6 Excellent ## Popular amenities - - Hot tub - Spa - Bar - Breakfast available - Gym £188 includes taxes & fees 24 Oct - 25 Oct ## Room options ### Check availability for these dates Tonight [Oct 21 - Oct 22](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=463&PinnedHotelID=463&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=463&PinnedHotelID=463&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 22 - Oct 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=463&PinnedHotelID=463&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=463&PinnedHotelID=463&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=463&PinnedHotelID=463&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=463&PinnedHotelID=463&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=463&PinnedHotelID=463&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=463&PinnedHotelID=463&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 15 of 15 rooms ![1 bedroom, Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/1000000/10000/500/463/3a103631.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, Club lounge access ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Club Lounge Free rollaway/extra beds Free cots/infant beds LED TV - 427 sq ft - Mountain view - Sleeps 3 - 1 King Bed ![1 bedroom, Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/1000000/10000/500/463/bd166d71.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room ### Highlights Soundproofed Air conditioning Connecting rooms available Club Lounge Free rollaway/extra beds Free cots/infant beds LED TV Hypo-allergenic bedding - 420 sq ft - Mountain view - Sleeps 2 - 1 Single Bed ![Room amenity](https://images.trvl-media.com/lodging/1000000/10000/500/463/27aca7a6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room 8.0 Very good 2 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding Pillow menu Renovated in 2020 - 323 sq ft - Mountain view - Sleeps 2 - 1 Single Bed ![Room amenity](https://images.trvl-media.com/lodging/1000000/10000/500/463/2f46d88f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 1 King Bed, Pool View 9.0 Wonderful 6 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds LED TV Hypo-allergenic bedding Pillow menu - 323 sq ft - Mountain view - Sleeps 2 - 1 King Bed ![Room amenity](https://images.trvl-media.com/lodging/1000000/10000/500/463/2f46d88f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 1 King Bed 8.0 Very good 9 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds LED TV Hypo-allergenic bedding Pillow menu - 323 sq ft - City view - Sleeps 2 - 1 King Bed ![Room amenity](https://images.trvl-media.com/lodging/1000000/10000/500/463/27aca7a6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Double Beds 7.2 Good 7 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding Pillow menu Renovated in 2020 - 323 sq ft - City view - Sleeps 4 - 2 Double Beds ![Room amenity](https://images.trvl-media.com/lodging/1000000/10000/500/463/27aca7a6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Double Beds, Pool View 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding Pillow menu Renovated in 2020 - 323 sq ft - Sleeps 4 - 2 Double Beds ![1 bedroom, Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/1000000/10000/500/463/3a103631.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, Club lounge access 9.0 Wonderful 4 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Club Lounge Free rollaway/extra beds Free cots/infant beds LED TV - 420 sq ft - Mountain view - Sleeps 3 - 1 King Bed ![1 bedroom, Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/1000000/10000/500/463/068566e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, Club lounge access (Top Floor) 8.0 Very good 1 review ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Club Lounge Free rollaway/extra beds Free cots/infant beds LED TV - 420 sq ft - Mountain view - Sleeps 3 - 1 King Bed ![1 bedroom, Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/1000000/10000/500/463/068566e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, Balcony (Club Lounge Access) ### Highlights Balcony Separate sitting area Soundproofed Air conditioning Connecting rooms available Club Lounge Free rollaway/extra beds Free cots/infant beds - 420 sq ft - Mountain view - Sleeps 3 - 1 King Bed ![Room amenity](https://images.trvl-media.com/lodging/1000000/10000/500/463/f9d77be3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, Club lounge access (Pool View) ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Club Lounge Free rollaway/extra beds Free cots/infant beds LED TV - 420 sq ft - Mountain view - Sleeps 3 - 1 King Bed ![1 bedroom, Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/1000000/10000/500/463/1b2cddc2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Club lounge access (Top Floor) ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Club Lounge Free rollaway/extra beds Free cots/infant beds LED TV - 840 sq ft - 1 bedroom - Mountain view - Sleeps 3 - 1 Single Bed ![1 bedroom, Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/1000000/10000/500/463/1b2cddc2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Club lounge access (Pool View) ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Club Lounge Free rollaway/extra beds Free cots/infant beds LED TV - 840 sq ft - 1 bedroom - Mountain view - Sleeps 3 - 1 Single Bed ![Room amenity](https://images.trvl-media.com/lodging/1000000/10000/500/463/f9d77be3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, 2 Double Beds, Accessible, Club lounge access ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Club Lounge Free cots/infant beds LED TV Hypo-allergenic bedding - 420 sq ft - City view - Sleeps 4 - 2 Double Beds ![1 bedroom, Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/1000000/10000/500/463/bd166d71.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Club lounge access ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Club Lounge Free rollaway/extra beds Free cots/infant beds LED TV - 840 sq ft - 1 bedroom - Mountain view - Sleeps 3 - 1 Single Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSan-Jose-Hotels-Real-InterContinental-Costa-Rica-At-Multiplaza-Mall.h463.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSan-Jose-Hotels-Real-InterContinental-Costa-Rica-At-Multiplaza-Mall.h463.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C9.94598%2C-84.15372&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=V-1WupqXIikF_xI_8yjz7ABSfjU=) In Front Of Multiplaza Shopping Center, Escazu San Jose 11856-1000, San Rafael, 1000 #### What's nearby - Multiplaza Mall Escazu - 2 min walk - 0.1 miles - Hospital Cima San José - 17 min walk - 1.0 mile - Avenida Escazú Shopping Center - 1 min drive - 1.1 miles - National Stadium of Costa Rica - 6 min drive - 3.8 miles - Costa Rica Convention Center - 9 min drive - 2.8 miles #### Getting around - San Jose Contraloria Station - 8 min drive - San José (SYQ-Tobías Bolaños Intl.) - 18 min drive #### Restaurants - ‪Zambra - ‬1 min walk - ‪La Oliva Verde - ‬8 min walk - ‪Starbucks - ‬3 min walk - ‪Le Petit Chez Christophe - ‬3 min walk - ‪The Market - ‬1 min walk ## About this property ### InterContinental Costa Rica at Multiplaza Mall by IHG Luxury family-friendly hotel renovated in 2020 and located near Multiplaza Mall Escazu Located close to Hospital Cima San José and Avenida Escazú Shopping Center, InterContinental Costa Rica at Multiplaza Mall by IHG provides a poolside bar, a terrace and a shopping centre on-site. Indulge in a manicure/pedicure, a deep-tissue massage and aromatherapy at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Italian cuisine. Free in-room WiFi is available to all guests, along with a garden and a hair salon. You'll also find perks such as: - 3 outdoor pools and a children's pool, along with sunloungers and pool umbrellas - Buffet breakfast (surcharge), valet parking (surcharge) and express check-out - Babysitting (surcharge), a ballroom and a lift - A computer station, a porter/bellboy and a front desk safe - Guest reviews say great things about the helpful staff Room features All 372 rooms offer comforts, such as premium bedding and pillow menus, in addition to perks, such as laptop-compatible safes and air conditioning. Other conveniences in all rooms include: - Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses - Bathrooms with free toiletries and hairdryers - 49-inch LED TVs with premium channels - Wardrobes/cupboards, free infant beds and daily housekeeping ## Similar properties ![View from room](https://images.trvl-media.com/lodging/1000000/60000/54800/54705/d549b813.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Costa Rica Marriott Hotel Hacienda Belen La Asunción - Pool - Spa - Free airport shuttle - Pet-friendly 9.2 Wonderful 1,005 reviews £161 includes taxes & fees 7 Nov - 8 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=54705&PinnedHotelID=54705&HadPinnedHotel=true®ionId=-1&adults=2) ![2 bars/lounges, poolside bar](https://images.trvl-media.com/lodging/7000000/6400000/6393100/6393044/476c81b5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sheraton San Jose Hotel, Costa Rica San Rafael - Pool - Pet-friendly - Parking included - 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Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: CRC 16,500 for adults and CRC 8,250 for children - 4 restaurants - A bar/lounge - A poolside bar - Couples/private dining - Private picnics - Snack bar/deli ### Restaurants on site - Factory - Nau Sushi Lounge - Pimento - The Market - Zambra ### Things to do - 3 outdoor pools - Children's pool - Full-service spa - Health club - Hot tub - Sauna - Shopping centre - Steam room - TV in common areas ### Family friendly - 3 outdoor pools - Babysitting (surcharge) - Children's pool - In-room cot - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - 21 meeting rooms - 24-hour business centre - Computer station - Conference centre (31,215 square foot of space) ### Outdoors - Garden - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 11 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - In-room massages - Manicures/pedicures - Prenatal massages - Sauna - Spa open daily - Steam room - Swedish massages - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 20 accessible parking spaces - Area rugs in room - Braille/raised signage - Handrails in stairways - Lift - Stair-free path to entrance - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchairs on site ### More - 2 buildings - 8 floors - Ballroom - Banquet hall - Built in 1994 - Reception hall - Renovated entire property - March 2020 - Smoke-free property - Traditional architecture ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Egyptian cotton sheets - Free cot - Hypo-allergenic bedding - Pillow menu - Pillowtop mattress ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 49-inch LED TV with premium cable channels - IPod dock - MP3 dock ### Food and drink - Champagne service - Espresso maker - Limited room service - Minibar ### More - Air conditioning - Connecting rooms available - Desk - Desk chair - Electrical adapters - Iron/ironing board - Laptop-compatible safe - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately CRC 16500 for adults and from CRC 8250 for children - Covered self-parking fee: CRC 8630.00 per day - Valet parking fee: CRC 7800 per day - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 6:00 AM to 6:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Guests under 18 years old are not allowed in the health club or fitness facility Guests under 14 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Intercontinental Hotel Escazu Real InterContinental Costa Rica Multiplaza Mall Hotel Escazu Real InterContinental Costa Rica Multiplaza Mall Hotel Real InterContinental Costa Rica Multiplaza Mall Escazu Real InterContinental Costa Rica Multiplaza Mall Real Costa Rica Intercontinental Real InterContinental Costa Rica At Multiplaza Mall Escazu ## Frequently asked questions ### Does InterContinental Costa Rica at Multiplaza Mall by IHG have a pool? > Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 6:00 AM to 6:00 PM. ### How much does it cost to stay at InterContinental Costa Rica at Multiplaza Mall by IHG? > As of 21 Oct 2025, prices found for a 1-night stay for 2 adults at InterContinental Costa Rica at Multiplaza Mall by IHG on 24 Oct 2025 start from £188.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/San-Jose-Hotels-Real-InterContinental-Costa-Rica-At-Multiplaza-Mall.h463.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is InterContinental Costa Rica at Multiplaza Mall by IHG pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at InterContinental Costa Rica at Multiplaza Mall by IHG? > Self-parking is available for CRC 8630.00 per day. Valet parking is available for CRC 7800 per day. ### What time is check-in at InterContinental Costa Rica at Multiplaza Mall by IHG? > Check-in start time: 3 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability). ### What time is check-out at InterContinental Costa Rica at Multiplaza Mall by IHG? > Checkout is at noon. Late check-out is available for a fee (subject to availability). ### Where is InterContinental Costa Rica at Multiplaza Mall by IHG located? > This family-friendly San Rafael hotel is located in the business district, within 1 mi (2 km) of Multiplaza Mall Escazu, Hospital Cima San José and Avenida Escazú Shopping Center. Business Center Forum 1 and Valle del Sol are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## InterContinental Costa Rica at Multiplaza Mall by IHG Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 414 8 - Good 159 6 - Okay 65 4 - Poor 27 2 - Terrible 43 ### 9.0/10 Cleanliness ### 8.6/10 Staff & service ### 8.6/10 Amenities ### 8.8/10 Property conditions & facilities ### 8.6/10 Eco-friendliness ### 10/10 Excellent #### Deborah 2 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We have stayed here many times and have always been very happy! ##### Deborah Stayed 2 nights in Sep 2025 ### 8/10 Good #### Walter 28 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Food was good , the staff was very nice the hotel can use a bit of upgrade, definitely would stay there again ##### Walter Stayed 4 nights in May 2025 ### 10/10 Excellent #### Carmen M. 16 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Great place and good services ##### Carmen M. Stayed 5 nights in May 2025 ### 4/10 Poor #### Charles 26 Sept 2025 Disliked: Staff & service, amenities, property conditions & facilities Not used. ##### Charles Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Tanya 11 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff was amazing. I was celebrating my birthday and they added some special touches that made my trip even more enjoyable. The property is beautiful and in a great location. ##### Tanya Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Patricio 16 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel, beautiful outdoor pool and very close to a mall ##### Patricio Stayed 1 night in May 2025 ### 8/10 Good #### Mike Van Der 13 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice location, close to shopping mall. Lots of restaurants and very friendly staff ##### Mike Van Der Stayed 1 night in May 2025 ### 10/10 Excellent #### Eduardo 27 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities the hotel was clean and well decorated. The staff were excellent and the bar was well stocked and the service was excellent. My only observation, is that for a property that large, it should have a small club vive place, nothing over the top. I didn't see a game room, like pool tables etc. if you have it, then I didn't see it. ##### Eduardo Stayed 3 nights in Aug 2025 ### 8/10 Good #### David 3 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place for families and business. ##### David Stayed 6 nights in Feb 2025 ### 10/10 Excellent #### Patricio 19 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great option with a mall feet away ##### Patricio Stayed 1 night in May 2025 ### 6/10 Okay #### Sylvia 1 Aug 2025 Liked: Amenities Disliked: Staff & service Overpriced for service ##### Sylvia Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Jose Miguel 6 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Always a great experience. Highly recommend ##### Jose Miguel Stayed 3 nights in Apr 2025 ### 8/10 Good #### Amaury 27 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities I rent a pool view room with the window so dirty I coudnt see the pool, also the lockbox wasnt working and the coffee mashine was leaking, we inform the staff about it but they didnt do anything about it. Other than that everything was perfect ##### Amaury Stayed 3 nights in Jun 2025 ### 6/10 Okay #### Chalantay 29 Jun 2025 Too concerned with trying to sale room upgrades than satisfying the customer. ##### Chalantay Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Roric 3 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything that I needed was available inside the hotel ##### Roric Stayed 8 nights in Jan 2025 ### 8/10 Good #### Sabrina 3 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Enjoyed facilities but was not pleased by spa (co-located) not honoring the hotel guests discount rate, offered to me at the front desk. Reason given because the spa appointment was booked online. ##### Sabrina Stayed 3 nights in May 2025 ### 10/10 Excellent #### Gregory 12 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities My fiancé and I have stayed at this hotel probably 25 times in the last three years we highly recommend this hotel. The staff is very very friendly. We have made friends there that we probably have for life. ##### Gregory Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Idemudia 30 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great stay. Very comfortable. Would recommend ##### Idemudia Stayed 3 nights in Nov 2024 ### 4/10 Poor #### Verified traveller 29 Jun 2025 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Rude and horrible check in. Horrible check in. I came in prepaid and was the first in line and it took 25 minutes. Also, had to stand in line to get parking validated to leave. Frustrating experience. Do NOT book this hotel through this website. They won’t even discuss anything with. Rude! ##### Verified traveller Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Les 23 Apr 2023 Liked: Cleanliness, staff & service, property conditions & facilities Great hotel - Loved the pool area and choice of restaurants ##### Les Stayed 2 nights in Apr 2023 ### 6/10 Okay #### Jorge 6 Jun 2025 Liked: Amenities, property conditions & facilities Disliked: Staff & service Staff is not welcoming, kind of feels like they are doing you a favor and you're inconveniencing them. Restaurant food takes forever, good though, but be prepare to wait close to an hour. Chair had suspicious stains. ##### Jorge Stayed 1 night in May 2025 ### 10/10 Excellent #### steven 16 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Close to good shopping you can walk but crossing is a bit of a risk jaja ##### steven Stayed 1 night in Nov 2024 ### 2/10 Terrible #### Jill 3 Aug 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities They would not allow my driver to come in to the property, which was a big inconvenience. There’s no 24 hour room service. There’s nothing special about this property. It’s better to stay off of this property and go to an actual hotel. It’ll be a lot cheaper there cleanliness is exactly what I gave them. One star we told the housekeeping and the front desk manager That there was stains and rips on the sheer curtains, never replaced it. The glass sliding door never worked and our room was right up against the pool, which people could easily open up that glass line door. I will never ever stay in this hotel again for the price that they charge. Save your money or stay at another hotel ##### Jill Stayed 2 nights in Jul 2025 ### 2/10 Terrible #### Lindsay 2 Jun 2025 Disliked: Amenities Terrible customer service ##### Lindsay Stayed 1 night in May 2025 ### 10/10 Excellent #### Brian 5 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean , Loved the resturants ##### Brian Stayed 2 nights in Feb 2024 ## Expedia's Latest Trends ### Hotels > [Villas Ölüdeniz](https://www.expedia.co.uk/Oludeniz-Villas.d6054859-aaVillas.Travel-Guide-Accommodation) > > [Lake Buena Vista Resort Village & Spa](https://www.expedia.co.uk/Orlando-Hotels-Lake-Buena-Vista-Resort-Village-Spa.h1350864.Hotel-Information) > > [Cheap Hotels in Warrington](https://www.expedia.co.uk/Warrington-Hotels-Budget-Hotels.0-0-d5462-tBudgetHotels.Travel-Guide-Filter-Hotels) > > [Villas Lanzasuites](https://www.expedia.co.uk/Yaiza-Hotels-Villas-Lanzasuites.h28973521.Hotel-Information) > > [Saracens Head Hotel](https://www.expedia.co.uk/Dunmow-Hotels-Saracens-Head-Hotel.h527810.Hotel-Information) > > [Hotels near An Bang Beach](https://www.expedia.co.uk/An-Bang-Beach-Hotels.0-l553248621591293129-0.Travel-Guide-Filter-Hotels) > > [Finca Rosa Blanca Coffee Farm and Inn](https://www.expedia.co.uk/San-Jose-Hotels-Finca-Rosa-Blanca-Coffee-Farm-And-Inn.h2581381.Hotel-Information) > > [Hotels in Richmond](https://www.expedia.co.uk/Richmond-Hotels.d6144808.Travel-Guide-Hotels) > > [Hostels Windermere](https://www.expedia.co.uk/Windermere-Hostels.d5478-aaHostels.Travel-Guide-Accommodation) > > [Costa Rica Marriott Hotel Hacienda Belen](https://www.expedia.co.uk/San-Jose-Hotels-Costa-Rica-Marriott-Hotel-Hacienda-Belen.h54705.Hotel-Information) > > [Adults Only Resorts & Hotels in Agadir](https://www.expedia.co.uk/Agadir-Hotels-Adults-Only-Resorts.0-0-d305-tAdultsOnlyResorts.Travel-Guide-Filter-Hotels) > > [Fairfield by Marriott San Jose Airport Alajuela](https://www.expedia.co.uk/San-Jose-Hotels-Fairfield-By-Marriott-San-Jose-Airport-Alajuela.h83583723.Hotel-Information) > > [Hotels in Beaminster](https://www.expedia.co.uk/Beaminster-Hotels.d7385.Travel-Guide-Hotels) > > [Novotel Caen Cote De Nacre](https://www.expedia.co.uk/Caen-Hotels-Novotel-Caen-Cote-De-Nacre.h3810.Hotel-Information) > > [Adults Only Resorts & Hotels in Costa Rica](https://www.expedia.co.uk/Destinations-In-Costa-Rica-Adults-Only-Resorts.0-0-d42-tAdultsOnlyResorts.Hotel-Filter-Destinations) > > [Hyde Johannesburg Rosebank](https://www.expedia.co.uk/Johannesburg-Hotels-Voco-Johannesburg-Rosebank.h56231385.Hotel-Information) > > [Sanctuary Hotel New York](https://www.expedia.co.uk/New-York-Hotels-Sanctuary-Hotel-New-York.h4187606.Hotel-Information) > > [Pet-Friendly Hotels in Battersea](https://www.expedia.co.uk/Battersea-London-Hotels-Pet-Friendly-Hotel.0-n6169291-0-tPetFriendlyHotel.Travel-Guide-Filter-Hotels) > > [Church Farm Lodge](https://www.expedia.co.uk/Northampton-Hotels-Church-Farm-Lodge.h32402026.Hotel-Information) > > [TravelodgeUK Hotels in Slough](https://www.expedia.co.uk/Slough-Hotels-Travelodge-UK.0-0-d5688--bTravelodgeUK.Travel-Guide-Filter-Hotels) > > [Hotels near Lake Annecy](https://www.expedia.co.uk/Lake-Annecy-Hotels.0-l6355929-0.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Cork (ORK) to Bristol (BRS)](https://www.expedia.co.uk/lp/flights/ork/brs/cork-to-bristol) > > [Flights from Atlanta (ATL) to Tampa (TPA)](https://www.expedia.co.uk/lp/flights/atl/tpa/atlanta-to-tampa) > > [Flights from Cardiff (CWL) to Liznjan (PUY)](https://www.expedia.co.uk/lp/flights/cwl/puy/cardiff-to-pula) ### Cars > [Sportscar Car Hire in Birmingham](https://www.expedia.co.uk/Sportscar-Car-Rentals-In-Birmingham.d6023342-tSportscar.Car-Rental-Guide-Class) > > [Car hire near Marseille Provence Cruise Terminal](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Marseille-Provence-Cruise-Terminal.d6160029.Car-Hire-Guide) > > [Car hire in Santorini](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Santorini.d177970.Car-Hire-Guide) ### Packages > [Budapest Holidays](https://www.expedia.co.uk/Budapest.d179994.Holidays-City-Breaks) > > [Brighton Beach](https://www.expedia.co.uk/Brighton-Beach-Seafront.d6081139.Attraction)