Title: InterContinental Costa Rica at Multiplaza Mall by IHG Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=463&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # InterContinental Costa Rica at Multiplaza Mall by IHG Travelers sip cocktails at the poolside bar while children enjoy special meals nearby, with Italian dining and aromatherapy treatments completing the experience. ## Photo gallery for InterContinental Costa Rica at Multiplaza Mall by IHG ![Interior - InterContinental Costa Rica at Multiplaza Mall by IHG (San Rafael)](https://images.trvl-media.com/lodging/1000000/10000/500/463/16f235ee.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/3596b365-0813-4453-ad36-91e6b607fe0a-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Exterior - InterContinental Costa Rica at Multiplaza Mall by IHG (San Rafael)](https://images.trvl-media.com/lodging/1000000/10000/500/463/8c35d881.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment room(s), sauna, steam room, Turkish bath/hammam - InterContinental Costa Rica at Multiplaza Mall by IHG (San Rafael)](https://images.trvl-media.com/lodging/1000000/10000/500/463/f17fd1be.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds - InterContinental Costa Rica at Multiplaza Mall by IHG (San Rafael)](https://images.trvl-media.com/lodging/1000000/10000/500/463/2eba6037.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Multiplaza Mall Escazu, InterContinental Costa Rica at Multiplaza Mall offers a luxury retreat. Enjoy Italian cuisine and kids' meals at the 4 on-site restaurants, relax by the poolside bar or indulge in aromatherapy treatments and massages at the spa. Guests rave about helpful staff. ## Reviews 8.6 Excellent ## Popular amenities - Hot tub - Spa - Free Wi-Fi - Restaurant - Air-conditioning £230 includes taxes & fees 30 Jan - 31 Jan ## Room options ### Check availability for these dates Tonight [Jan 21 - Jan 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=463&PinnedHotelID=463&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=463&PinnedHotelID=463&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 22 - Jan 23](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=463&PinnedHotelID=463&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=463&PinnedHotelID=463&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=463&PinnedHotelID=463&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=463&PinnedHotelID=463&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=463&PinnedHotelID=463&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=463&PinnedHotelID=463&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 15 of 15 rooms ### View all photos for Premium Room, 1 King Bed, Club lounge access ![Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/1000000/10000/500/463/3a103631.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, Club lounge access ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Club Lounge Free rollaway/extra beds Free cots/infant beds LED TV - 427 sq ft - Mountain view - Sleeps 3 - 1 King Bed ### View all photos for Premium Room ![Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/1000000/10000/500/463/bd166d71.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room ### Highlights Soundproofed Air conditioning Connecting rooms available Club Lounge Free rollaway/extra beds Free cots/infant beds LED TV Hypo-allergenic bedding - 420 sq ft - Mountain view - Sleeps 1 - 1 Single Bed ### View all photos for Classic Room ![Room amenity](https://images.trvl-media.com/lodging/1000000/10000/500/463/2f46d88f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room 8.0 Very good 2 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding Pillow menu Blackout curtains - 323 sq ft - Mountain view - Sleeps 1 - 1 Single Bed ### View all photos for Classic Room, 1 King Bed, Pool View ![Room amenity](https://images.trvl-media.com/lodging/1000000/10000/500/463/2f46d88f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 1 King Bed, Pool View 9.0 Wonderful 6 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds LED TV Hypo-allergenic bedding Pillow menu - 323 sq ft - Mountain view - Sleeps 2 - 1 King Bed ### View all photos for Classic Room, 1 King Bed ![Room amenity](https://images.trvl-media.com/lodging/1000000/10000/500/463/2f46d88f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 1 King Bed 8.0 Very good 9 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds LED TV Hypo-allergenic bedding Pillow menu - 323 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Classic Room, 2 Double Beds ![Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/1000000/10000/500/463/9119b2af.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Double Beds 7.2 Good 7 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding Pillow menu Blackout curtains - 323 sq ft - City view - Sleeps 4 - 2 Double Beds ### View all photos for Classic Room, 2 Double Beds, Pool View ![Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/1000000/10000/500/463/9119b2af.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Double Beds, Pool View 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding Pillow menu Blackout curtains - 323 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Premium Room, 1 King Bed, Club lounge access ![Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/1000000/10000/500/463/3a103631.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, Club lounge access 9.4 Exceptional 6 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Club Lounge Free rollaway/extra beds Free cots/infant beds LED TV - 420 sq ft - Mountain view - Sleeps 3 - 1 King Bed ### View all photos for Premium Room, 1 King Bed, Club lounge access (Top Floor) ![Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/1000000/10000/500/463/068566e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, Club lounge access (Top Floor) 8.0 Very good 1 review ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Club Lounge Free rollaway/extra beds Free cots/infant beds LED TV - 420 sq ft - Mountain view - Sleeps 3 - 1 King Bed ### View all photos for Premium Room, 1 King Bed, Balcony (Club Lounge Access) ![Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/1000000/10000/500/463/068566e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, Balcony (Club Lounge Access) ### Highlights Balcony Separate sitting area Soundproofed Air conditioning Connecting rooms available Club Lounge Free rollaway/extra beds Free cots/infant beds - 420 sq ft - Mountain view - Sleeps 3 - 1 King Bed ### View all photos for Premium Room, 1 King Bed, Club lounge access (Pool View) ![Room amenity](https://images.trvl-media.com/lodging/1000000/10000/500/463/f9d77be3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, Club lounge access (Pool View) 8.0 Very good 2 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Club Lounge Free rollaway/extra beds Free cots/infant beds LED TV - 420 sq ft - Mountain view - Sleeps 3 - 1 King Bed ### View all photos for Suite, 1 Bedroom, Club lounge access (Top Floor) ![Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/1000000/10000/500/463/1b2cddc2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Club lounge access (Top Floor) ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Club Lounge Free rollaway/extra beds Free cots/infant beds LED TV - 840 sq ft - 1 bedroom - Mountain view - Sleeps 3 - 1 Single Bed ### View all photos for Suite, 1 Bedroom, Club lounge access (Pool View) ![Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/1000000/10000/500/463/1b2cddc2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Club lounge access (Pool View) ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Club Lounge Free rollaway/extra beds Free cots/infant beds LED TV - 840 sq ft - 1 bedroom - Mountain view - Sleeps 3 - 1 Single Bed ### View all photos for Premium Room, 2 Double Beds, Club lounge access ![Room amenity](https://images.trvl-media.com/lodging/1000000/10000/500/463/f9d77be3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Double Beds, Club lounge access ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Club Lounge Free cots/infant beds LED TV Hypo-allergenic bedding - 420 sq ft - City view - Sleeps 4 - 2 Double Beds ### View all photos for Suite, 1 Bedroom, Club lounge access ![Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/1000000/10000/500/463/bd166d71.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Club lounge access ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Club Lounge Free rollaway/extra beds Free cots/infant beds LED TV - 840 sq ft - 1 bedroom - Mountain view - Sleeps 3 - 1 Single Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSan-Jose-Hotels-Real-InterContinental-Costa-Rica-At-Multiplaza-Mall.h463.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSan-Jose-Hotels-Real-InterContinental-Costa-Rica-At-Multiplaza-Mall.h463.Hotel-Information) ## About the area Located in San Rafael, InterContinental Costa Rica at Multiplaza Mall by IHG is connected to a shopping centre. National Theater and National Museum of Costa Rica are cultural highlights, and travellers looking to shop may want to visit Multiplaza Mall Escazu and Avenida Escazú Shopping Center. Business Center Forum 1 and Valle del Sol are two other places to visit that come recommended. [Visit our San Rafael travel guide](https://www.expedia.co.uk/San-Rafael.dx685440418492923904) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C9.94598%2C-84.15372&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=V-1WupqXIikF_xI_8yjz7ABSfjU=) In Front Of Multiplaza Shopping Center, Escazu San Jose 11856-1000, San Rafael, 1000 ### What's nearby - Multiplaza Mall Escazu 2 min walk \- 0.1 miles - Plaza Itskazú 11 min walk \- 0.6 miles - Plaza Tempo 14 min walk \- 0.8 miles - Hospital Cima San José 17 min walk \- 1.0 mile - Avenida Escazú Shopping Center 2 min drive \- 1.1 miles ### Getting around - San Jose Contraloria Station 8 min drive - San José (SYQ-Tobías Bolaños Intl.) 18 min drive ### Restaurants - La Oliva Verde 8 min walk - The Market 1 min walk - Starbucks 3 min walk - Zambra 1 min walk - Le Petit Chez Christophe 3 min walk ## About this property ### InterContinental Costa Rica at Multiplaza Mall by IHG Luxury family-friendly hotel near Multiplaza Mall Escazu Located close to Hospital Cima San José and Avenida Escazú Shopping Center, InterContinental Costa Rica at Multiplaza Mall by IHG provides a poolside bar, a terrace and a shopping centre on-site. Indulge in a facial, a manicure/pedicure and a deep-tissue massage at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Italian cuisine. Free in-room WiFi is available to all guests, along with a garden and a hair salon. You'll also find perks such as: - 3 outdoor pools and a children's pool, along with sunloungers and pool umbrellas - Buffet breakfast (surcharge), valet parking (surcharge) and express check-out - Babysitting (surcharge), a gift shop and ATM/banking services - A banquet hall, 21 meeting rooms and massage treatment rooms - Guest reviews say great things about the helpful staff Room features All 372 rooms offer comforts, such as premium bedding and pillow menus, in addition to perks, such as laptop-compatible safes and air conditioning. Other conveniences in all rooms include: - Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses - Bathrooms with free toiletries and hairdryers - 49-inch LED TVs with premium channels - Wardrobes/cupboards, free infant beds and daily housekeeping ## Similar properties ![Indoor pool](https://images.trvl-media.com/lodging/67000000/66100000/66097400/66097307/967674c3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton San Jose La Sabana La Sabana - Pool - Pet-friendly - Free Wi-Fi - Restaurant 9.0 Wonderful 579 reviews £148 includes taxes & fees 20 Feb - 21 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=66097307&PinnedHotelID=66097307&HadPinnedHotel=true®ionId=-1&adults=2) ![Courtyard](https://images.trvl-media.com/lodging/1000000/60000/54800/54705/c72d71c6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Costa Rica Marriott Hotel Hacienda Belen La Asunción - Pool - Spa - Free airport shuttle - Pet-friendly 9.2 Wonderful 1,005 reviews £174 includes taxes & fees 14 Feb - 15 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=54705&PinnedHotelID=54705&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/105000000/104030000/104029600/104029548/7db88439.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Centric San José Escazú San Rafael - Pet-friendly - Parking included - Free Wi-Fi - Restaurant 9.4 Exceptional 244 reviews £107 includes taxes & fees 31 Jan - 1 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=104029548&PinnedHotelID=104029548&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/7000000/6400000/6393100/6393044/51bbf3f7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sheraton San Jose Hotel, Costa Rica San Rafael - Pool - Pet-friendly - Parking included - Free Wi-Fi 9.2 Wonderful 1,008 reviews £110 includes taxes & fees 20 Feb - 21 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=6393044&PinnedHotelID=6393044&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/450000/444400/444380/81a3e126.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alta Las Palomas Hotel Santa Ana - Pool - Spa - Parking included - Free Wi-Fi 9.0 Wonderful 517 reviews £115 includes taxes & fees 26 Jan - 27 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=444380&PinnedHotelID=444380&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; 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check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately CRC 16500 for adults and from CRC 8250 for children - Covered self-parking fee: CRC 8630.00 per day - Valet parking fee: CRC 7800 per day - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 6:00 AM to 6:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Guests under 18 years old are not allowed in the health club or fitness facility Guests under 14 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Intercontinental Hotel Escazu Real InterContinental Costa Rica Multiplaza Mall Hotel Escazu Real InterContinental Costa Rica Multiplaza Mall Hotel Real InterContinental Costa Rica Multiplaza Mall Escazu Real InterContinental Costa Rica Multiplaza Mall Real Costa Rica Intercontinental Real InterContinental Costa Rica At Multiplaza Mall Escazu ## Frequently asked questions ### Does InterContinental Costa Rica at Multiplaza Mall by IHG have a pool? ### How much does it cost to stay at InterContinental Costa Rica at Multiplaza Mall by IHG? ### Is InterContinental Costa Rica at Multiplaza Mall by IHG pet-friendly? ### How much is parking at InterContinental Costa Rica at Multiplaza Mall by IHG? ### What time is check-in at InterContinental Costa Rica at Multiplaza Mall by IHG? ### What time is check-out at InterContinental Costa Rica at Multiplaza Mall by IHG? ### Where is InterContinental Costa Rica at Multiplaza Mall by IHG located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## InterContinental Costa Rica at Multiplaza Mall by IHG Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 9.0 Location ### 8.6 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 432 8 - Good 163 6 - Okay 69 4 - Poor 29 2 - Terrible 43 ## Reviews ### 10/10 Excellent #### Anup 30 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful Hotel with amazing breakfast. Very friendly staff. Highly recommend ! ##### Anup Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Jennifer 28 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good hotel. Great food options. Friendly staff ![](https://a.travel-assets.com/ugc/hotel-reviews/bc1f6bef-9c4b-4bc0-a1b4-ef25a2196269-1766880643641.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/41ab570e-b4cc-47b4-807a-48d3ef62436b-1766880642559.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/30f4b87b-0fac-4a65-9e34-1ace4ec15dce-1766880645329.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5c5d8e54-7e97-4c10-94cc-8bec25761acc-1766880646969.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jennifer Stayed 2 nights in Dec 2025 ### 8/10 Good #### Martha Emilia 8 Jan 2026 Everything was quite good ##### Martha Emilia Stayed 1 night in Jan 2026 ### 10/10 Excellent #### John 2 Dec 2025 Liked: Cleanliness, property conditions & facilities Clean room, nice people! ##### John Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Eldar 7 Nov 2025 Liked: Amenities Disliked: Property conditions & facilities Room was what ever needs maintenance but the place is nice good restaurants ##### Eldar Stayed 4 nights in Oct 2025 ### 8/10 Good #### Walter 28 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Food was good , the staff was very nice the hotel can use a bit of upgrade, definitely would stay there again ##### Walter Stayed 4 nights in May 2025 ### 10/10 Excellent #### Patricio 16 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel, beautiful outdoor pool and very close to a mall ##### Patricio Stayed 1 night in May 2025 ### 8/10 Good #### Mike Van Der 13 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice location, close to shopping mall. Lots of restaurants and very friendly staff ##### Mike Van Der Stayed 1 night in May 2025 ### 10/10 Excellent #### Tanya 11 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff was amazing. I was celebrating my birthday and they added some special touches that made my trip even more enjoyable. The property is beautiful and in a great location. ##### Tanya Stayed 4 nights in Jul 2025 ### 6/10 Okay #### Norka 18 Oct 2025 Liked: Cleanliness, staff & service I had two rooms, the first one in the 5th floor did not get enough hot water, the second in the main tower, 4th floor had a leak in the front door, near the air conditioning , I think. By then , I just dealt with it. The condition of the lobby is bad. The staff is very nice tough and very pleasant ![Woke up to a small pond in the front door on my way to the bathroom](https://a.travel-assets.com/ugc/hotel-reviews/23226a6c-924e-4cb9-bbed-a26c3b87ed43-1760781602251.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Norka Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Eduardo 27 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities the hotel was clean and well decorated. The staff were excellent and the bar was well stocked and the service was excellent. My only observation, is that for a property that large, it should have a small club vive place, nothing over the top. I didn't see a game room, like pool tables etc. if you have it, then I didn't see it. ##### Eduardo Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Xavier 11 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very nice hotel. , close to mall and other businesses. ##### Xavier Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Idemudia 30 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great stay. Very comfortable. Would recommend ##### Idemudia Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Gregory 12 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities My fiancé and I have stayed at this hotel probably 25 times in the last three years we highly recommend this hotel. The staff is very very friendly. We have made friends there that we probably have for life. ##### Gregory Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Stephen 7 May 2024 Liked: Staff & service Staff was above and beyond professional and friendly! Food was excellent ##### Stephen Stayed 1 night in May 2024 ### 6/10 Okay #### Brian 29 Sept 2025 Liked: Cleanliness, room comfort #### Good Hotel, attention to service needs work The hotel itself is nice with the normal amenities one would expect from an Intercontinental Hotel. Unfortunately my experience included a room that had a leak in the ceiling. We are not talking about a drip, drip leak--we are talking full blown waterfall. I had to deal with that 3 times with multiple towels and ZERO response from the hotel. At check out, they offered to compensate a meal, but that never happened and really wasn't the issue. they should have just come and fixed the problem when it was reported. In addition to that, while the cost of Costa Rica is generally high, the excessive costs of food and drink at this hotel were way higher than expected--but the quality was very good. ##### Brian Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Tammy 17 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Had a great week, staff was wonderful, very beautiful hotel. My only complaint would be low lighting in the bathroom, need brighter lights. ##### Tammy Stayed 7 nights in Oct 2024 ### 6/10 Okay #### Alejandro 29 Jan 2025 Liked: Amenities Disliked: Cleanliness The hotel is very well located. I booked a room with a pool view but unfortunately, the person from reception gave us another room with no nice view. If you try to call the front desk or even room service you will be lucky to get through, the hallway was dirty, and when we arrived to the hotel no one helped us with our luggage not even a welcoming greet, was not what I expected, until now I still have problems with my payment, the hotel still has my preauthorization charge and not my final charge after my departure. ##### Alejandro Stayed 5 nights in Jan 2025 ### 8/10 Good #### Jessica 30 Jan 2025 Disliked: Cleanliness, property conditions & facilities #### Intercontinental San Jose Costa Rica It was a quick two days after spending several days in Quepos. I went specifically to use the spa which is wonderful and the treatments were worth it. The only problem I had is that for 500 a night with club access, I found the rooms to be poorly maintained and the service not that helpful. The bathtub smelled of urine and the cold faucet was broken. The windows were very dirty and the shower door leaked water with every shower. The shower doors were dirty too. Nobody offered to help me with my luggage which I had two suitcases and a backpack and I was alone. For a 5 star hotel I expected a bit more of a warm greeting. The pool is very nice and kept up well and the morning breakfast and happy hours were nice. All in all, it was decent. The spa made up for what the cleanliness and service of the front desk lacked. ##### Jessica Stayed 3 nights in Jan 2025 ### 8/10 Good #### Alison 1 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our stay at the InterContinental Hotel Multiplaza was a perfect finale to our Costa Rican adventure. From the moment we arrived, parking was a breeze, and dropping off our AVIS rental car couldn’t have been more convenient—ideal for travelers trying to make the most of their final hours. The hotel’s location is spot-on, directly across from the Multiplaza mall, which was a lifesaver for picking up last-minute gifts and essentials for my daughter. The mall offered a great variety of nice shops, all within easy walking distance. Our room was spotless and well-equipped with everything we needed. The only hiccup was the shower handle, which kept falling off during use—something that could use a quick fix. Other than that, the space felt modern, comfortable, and truly upscale. A real highlight was the breakfast buffet—plentiful, delicious, and diverse. We especially appreciated the thoughtful takeaway breakfast spread arranged for our early morning airport departure. It’s little touches like this that set a hotel apart. With 24-hour services, friendly and attentive staff, and a secure, well-kept environment, we always felt both welcome and safe. The on-site shop even had some lovely souvenirs, perfect for those last-minute memory-makers. Overall, the InterContinental provided a smooth, classy, and convenient stay. We’d absolutely recommend it—and we’d happily return. ##### Alison Stayed 2 nights in Apr 2025 ### 6/10 Okay #### Noor E Alam 18 Aug 2023 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service I liked that this property has a bunch of restaurants, and several pools accessible in later hours. It has a good resort vibe. It looks like a "5 star". I stayed there with a friend instead of my usual spot in San Jose, because they were close to where I wanted to be and had double rooms available. The room was nice, bathroom had marble everything. The beds, I got horrible sleep, as they decided to over luxify the thing by adding down mattress topper, down duvet, and down pillows. All of this in a tropical climate. Basically that meant I had to keep the A/C as low as possible (as a Canadian), and bed was too hot. Daily room cleanup... my friend and I were sleeping in late, which meant that, we put up a sign that had three parts (I want cleaning, cleaning in progress, dont bother me). This sign apparently confuses the staff. Because even though we wanted privacy, we only got our room cleaned/towels changes 2 out of 5 nights we stayed there. One of the days my friend desperately asked the staff passing by to get fresh towels and get the room done. Her mistake was not to call front-desk. But not sure that would have worked, two phones in the room would only indicate a busy tone when front-desk was called. Now, to top all of this off. Once we checked out (a day earlier than what we paid for), we got a 100 USD bill, of that $50 was not ours. Mind you, that's 100\_ USD in mini fridge bills for consuming only water (a mix of sizes and local vs import). ##### Noor E Alam Stayed 6 nights in Aug 2023 ### 10/10 Excellent #### Manuel Menendez 25 Nov 2025 Liked: Cleanliness, property conditions & facilities The room and the entire hotel was very clean. All staff members were very polite, friendly, and professional. Everybody, in general, made us feel very welcome. ##### Manuel Menendez Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Yaniv 24 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Was great experience ##### Yaniv Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Jalal 18 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good experience. Thank you. ##### Jalal Stayed 4 nights in Jan 2026 ### 6/10 Okay #### Julio 3 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The hotel is beautiful, but the AC in the room was not good at all, and the beds are way too small. ##### Julio Stayed 1 night in Jan 2026 ## Expedia's Latest Trends ### Hotels > [The Esplanade Hotel](https://www.expedia.co.uk/Rothesay-Hotels-The-Esplanade-Hotel.h23932302.Hotel-Information) > > [Highlife Apartments](https://www.expedia.co.uk/Marmaris-Hotels-Highlife-Apartments.h19454677.Hotel-Information) > > [4 Star Hotels in Rawalpindi](https://www.expedia.co.uk/4Star-Rawalpindi-Hotels.s40-0-d179909.Travel-Guide-Filter-Hotels) > > [El Conquistador Tucson, A Hilton Resort](https://www.expedia.co.uk/Tucson-Hotels-El-Conquistador-Tucson.h15981.Hotel-Information) > > [Smuggler's Cove Inn](https://www.expedia.co.uk/Boothbay-Harbor-Hotels-Smugglers-Cove-Inn.h2129923.Hotel-Information) > > [Southern Sun O.R Tambo](https://www.expedia.co.uk/Johannesburg-Hotels-Southern-Sun-OR-Tambo-International-Airport.h48843.Hotel-Information) > > [Cheap Hotels in Maida Vale](https://www.expedia.co.uk/Maida-Vale-London-Hotels-Budget-Hotels.0-n6047477-0-tBudgetHotels.Travel-Guide-Filter-Hotels) > > [Panari Resort, BW Signature Collection](https://www.expedia.co.uk/Nanyuki-Hotels-The-Panari-Resort-Nyahururu.h15573482.Hotel-Information) > > [Hotels in Granollers](https://www.expedia.co.uk/Granollers-Hotels.d5130.Travel-Guide-Hotels) > > [britanniahotels Hotels in Cambridge](https://www.expedia.co.uk/Cambridge-Hotels-Britannia-Hotels.0-0-d781--bBritanniaHotels.Travel-Guide-Filter-Hotels) > > [Hotels near Cotopaxi National Park](https://www.expedia.co.uk/Cotopaxi-National-Park-Hotels.0-l6112407-0.Travel-Guide-Filter-Hotels) > > [Hotels near Aberdovey Golf Club](https://www.expedia.co.uk/Aberdovey-Golf-Club-Hotels.0-l553248621532490685-0.Travel-Guide-Filter-Hotels) > > [Hotels in East Fjords](https://www.expedia.co.uk/East-Fjords-Hotels.d6297095.Travel-Guide-Hotels) > > [Hotel Reykjavik Saga](https://www.expedia.co.uk/Reykjavik-Hotels-Hotel-Reykjavik-Saga.h73411970.Hotel-Information) ### Flights > [Jet2 Derby (EMA) to Rhodes (RHO) flights](https://www.expedia.co.uk/lp/flight-routes/jet2-from-east-midlands-to-diagoras/ls/ema/rho) > > [Flights from Newcastle-upon-Tyne (NCL) to Épagny-Metz-Tessy (NCY)](https://www.expedia.co.uk/lp/flights/ncl/ncy/newcastle-to-annecy) ### Cars > [Car hire in Gisenyi](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Gisenyi.d1415.Car-Hire-Guide) > > [Car hire near Albufeira Old Town Square](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Albufeira-Old-Town-Square.d6157592.Car-Hire-Guide) ### Activities > [Things to do in Jeju Island](https://www.expedia.co.uk/Things-To-Do-In-Jeju-Island.d6049718.Travel-Guide-Activities) ### Packages > [Granite Island](https://www.expedia.co.uk/Granite-Island-South-Australia.d6283509.Attraction) > > [All Souls Church](https://www.expedia.co.uk/All-Souls-Church-London-City-Centre.d553248621533025774.Attraction) > > [Pont des Arts](https://www.expedia.co.uk/Pont-Des-Arts-Quartier-de-la-Monnaie.d6068793.Attraction) ### General ---