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Reviews

4.1 / 5Very Good
826 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Morazan Park
    3 min walk
  • Popular Location
    Plaza de la Cultura
    4 min walk
  • Popular Location
    Parque Espana
    4 min walk
  • Airport
    San Jose (SJO-Juan Santamaria Intl.)
    20 min drive

Choose dates to view prices

Book online or call:

020 3564 4853
  • Standard Room

    Room Amenities

    • Sleeps 2
    • 1 Double Bed OR 1 Queen Bed
    More details
  • Deluxe Room, 2 Double Beds, Non Smoking

    Room Amenities

    • City view
    • Sleeps 3
    • 2 Double Beds
    More details
  • Executive Room, 1 King Bed, Non Smoking

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 1 King Bed, Non Smoking (LEISURE)

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Suite, 2 Double Beds, Non Smoking

    Room Amenities

    • Mountain view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Suite, 1 King Bed, Non Smoking

    Room Amenities

    • Mountain view
    • Sleeps 2
    • 1 King Bed
    More details
  • Executive Suite, 1 King Bed, Non Smoking

    Room Amenities

    • Mountain view
    • Sleeps 2
    • 1 King Bed
    More details
  • Presidential Suite, 1 King Bed, Non Smoking

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 1 King Bed, Non Smoking, View

    Room Amenities

    • Valley view
    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 2 Double Beds, Non Smoking

    Room Amenities

    • Mountain view
    • Sleeps 3
    • 2 Double Beds
    More details

About this area

San Jose

Located in San Jose, Holiday Inn San Jose-Aurola is in the city centre and near a train station. Multiplaza Mall Escazu and Plaza Real Cariari are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Morazan Park and Parque Nacional. Travelling with kids? Don't miss Ojo de Agua Spa Park, or check out an event or a game at Costa Rica National Stadium (Estadio Nacional de Costa Rica). Our guests love the hotel's location for the sightseeing.

Popular Location

What's nearby

  • Morazan Park - 3 min walk
  • Plaza de la Cultura - 4 min walk
  • Parque Espana - 4 min walk
  • National Center of Art and Culture - 5 min walk
  • National Theater - 5 min walk

Getting around

  • San Jose Atlantic Station - 10 min walk
  • San Jose (SJO-Juan Santamaria Intl.) - 20 min drive

Restaurants

  • Where to eat
  • El Mirador " Formal Rest" – Fine-dining restaurant offering international cuisine. Serves dinner on selected days.
  • Tropicana Restaurant – Serves breakfast, lunch and dinner. Kids' menu available.
  • La Palma Bar – Open daily, happy hour available.

About this property

Holiday Inn San Jose-Aurola

3.5-star, family-friendly hotel, walk to Morazan Park
Along with 3 restaurants, this smoke-free hotel has a casino and an indoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness centre, a bar/lounge and a coffee shop/café are on-site. All 195 rooms boast deep soaking bathtubs, and offer free WiFi and 24-hour room service. Free wired Internet and minibars are standard, as are LED TVs with digital channels.
Holiday Inn San Jose-Aurola offers 195 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Beds feature premium bedding. LED televisions come with premium digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.
An indoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self parking
Free valet parking
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Local area shuttle (surcharge)
Train station pick-up shuttle (surcharge)
Beach shuttle (surcharge)
Cruise terminal shuttle (surcharge)
Ferry terminal shuttle (surcharge)
Limo/town car service
Shopping centre shuttle (surcharge)
Theme park shuttle (surcharge)

Food and drink

Buffet breakfast available for a fee daily 6 AM–10 AM: CRC 6500-8200 per person
3 restaurants and 1 coffee shop/cafe
1 bar
24-hour room service
Coffee/tea in a common area

Things to do

Fitness centre
Indoor pool
Hot tub

Family friendly

Dry-cleaning service
Free cots/infant beds
Free rollaway/extra beds
Indoor pool
In-room childcare (surcharge)
Laundry facilities

Conveniences

Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English
German
Spanish

Business services

24-hour business centre
Meeting rooms
Conference centre (32292 square feet of space)

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

3 casino gaming tables
30 casino slot machines
Casino (3767 square feet of space)
Smoke-free property

Room amenities

Bedroom

Air conditioning
Free cots/infant beds
Free rollaway beds
Premium bedding

Bathroom

Deep-soaking bathtub
Free toiletries
Hairdryer
Shower/bathtub combination

Entertainment

TV/satellite channels
LED TV
premium channels

Food and drink

Coffee/tea maker
Minibar

More

Connecting rooms available
Desk
Free local calls
Iron/ironing board
Laptop-compatible safe
Laptop-friendly workspace
Phone
Turndown service

Policies

Check-in

Check-in between 3 PM - 6 AM
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

  • 24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between CRC 6500 and CRC 8200 per person (approximately)
  • Airport shuttle fee: CRC 38150 per vehicle (one-way)
  • Airport shuttle fee per child: CRC 38150.00 (one-way), (from 1 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Food and beverage purchases at this property are subject to a 10% service charge. For more details, contact the property using the information on the reservation confirmation received after booking.
Property registration number 18

We should mention

This property offers transfers from the cruise terminal, ferry terminal, airport and train station (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Pool access available from 5:00 AM to 10:00 PM Up to 2 children aged 12 years old and younger stay for free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Holiday Inn San Jose-Aurola Hotel San Jose
  • Holiday Inn San Jose-Aurola Hotel
  • Holiday Inn San Jose-Aurola San Jose
  • Holiday Inn San Jose-Aurola
  • Holiday Inn San Jose Aurola Hotel San Jose
  • Holiday Inn San Jose Downtown Aurola Costa Rica
  • San Jose Aurola San Jose
  • Holiday Inn San Jose-Aurola Hotel
  • Holiday Inn San Jose-Aurola San Jose
  • Holiday Inn San Jose-Aurola Hotel San Jose
4.1

Very Good

5 - Excellent
355
4 - Good
284
3 - Okay
116
2 - Mediocre
34
1 - Poor
37
4.3
Cleanliness
4.2
Service and Staff
3.9
Amenities
4.0
Property condition

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 1 night in Feb 2020

    3/5

    • Liked: Cleanliness, amenities
    • Disliked: Staff & service

    Located in central San Jose with many options within walking distance. Rooms are clean enough but the hotel is starting to show its age. Another problem I've experienced is that the front desk wants to charge you $70 to allow a visitor into the hotel, and they make the assumption that ANY visitor is a prostitute. Imagine telling your friend they think she's a prostitute!...It's awkward and embarrassing. It's also shameful on the hotel management's part that the desk staff are trained to do this with all visitors, and clearly they're OK with prostitutes being there, so long as they get their $70. So don't judge me or my friend when it's actually Holiday Inn San Jose that's engaging in the morally questionable practice of taking $70 from anyone that isn't on your initial room reservation. Eres no mejor que las putas para a cagar $70 para los visitantes. Because of this, I doubt I'll be returning to this hotel.

    Stayed 4 nights in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 3 nights in Dec 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities
    • Disliked: Amenities

    Great location near everything the hotel was clean and safe. Indoor pool. Connected to a casino. There is even a little bar on the second floor and the bartender is very nice and friendly to everyone. The front desk was always helpful. Wonderful staff. The buffet is good but the hours it is open could be better. The staff are all super nice except for the older women with glasses at the buffet. I would stay there again.

    Stayed 10 nights in Dec 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Valet parking 24 hrs., Internet and TV service worked 100%.. But, valet mistakenly gave our rental car to someone else. However, the other rental car was the same model make and color so it's understandable.

    Stayed 5 nights in Dec 2019

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