Ratings based on 457 Verified Reviews

4.1 out of 5
83% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Good Hotel

Posted 24-Apr-2017
Good services and beautiful structure , good design as well very comfortable. This place is very close to San Jose down town.
3 out of 5
by A verified traveller from Bridgeport, CT

Simple and Basic

Posted 15-Apr-2017
Our overall experience was good at the hotel. This hotel is simple and very basic. If you are looking for just somewhere to sleep then this is fine. The closest beach is like 2 hours away. I should've done a little more researching before choosing this hotel. There is 1 small pool but it's right outside the food area which is a little strange. There is only 1 restaurant & bar here. The food is Buffett style and average, nothing fancy. I am glad we didn't rent a car bc driving seemed a little too much for us. We used Uber and Taxi's to get around. The hotel and Hot Springs are a must see just keep in mind they are a few hours away from the hotel. If you need a Walmart or mall or restaurants, those were like 5-10 minutes away from the hotel. Excursions and beaches are not close so keep that in mind before choosing this hotel. We loved our experience in Costa Rica and will definitely come back but will definitely stay somewhere else where we are much closer to the beach. Also this hotel is very residential and is the only hotel on that block. There are a few places u can walk to like Pops, which is an ice cream spot, Burger King, & they have a 24 hr convience mart that is open 24 hrs. It is like a 10 minute walk from the hotel. You can walk thru a path thru the Park to get there. We felt safe walking thru during the day. At night we took Uber's and taxi's. Most of the Costs Rica residents are very friendly and welcome tourists. Not everyone speaks English but our tour guide did
5 out of 5
Recommended
for Everyone
by A verified traveller from San Jose

Perfect to stay safe and great attentions!

Posted 11-Apr-2017
Pros: Everything but how calm it is and quite...perfect to sleep.
Cons: Some kitchen stuff but is not much.
Location: Well theres Malls in minutes near and supermarkets but we enjoy just been there.
We always enjoy to stay there to just relax from the city and work stress. The staff is great very respectful , everything clean the rooms the bathrooms, kitchen, etc Well is very nice to stay it is great.
5 out of 5
Recommended
for Everyone
by A verified traveller

What more could you want!

Posted 05-Apr-2017
This hotel had it all! I was exceptionally pleased and I will continue to stay here as long as live! 👌🏽
5 out of 5
Recommended
for Everyone
by A verified traveller

What more could you want!

Posted 05-Apr-2017
This hotel had it all! I was exceptionally pleased and I will continue to stay here as long as live! 👌🏽
5 out of 5
Recommended
for Everyone
by A verified traveller from San Jose

Great hotel near center of San Jose and very safe

Posted 28-Mar-2017
Pros: All quite great rooms and very good food.
Cons: Welcome drinks could be cool hehe
Location: Great location to go to near Museums, shoping centers, etc.
Great hotel, luxury and safe , food was great. We sleep perfect feeling like home.
3 out of 5
by A verified traveller from R

Posted 11-Mar-2017
We arrived in San José and were unpleasantly surprised at how little there was to do in the city. Casa Conde is a ways away from the heart of the city, and anything worth doing requires a long ride or a rental car. San José driving is frightening. I'm not sure if it's the unfamiliarity with the roads, the amount of motorcycles on the roads, or the haphazard way in which everyone speeds and cuts each other off that turned me off from driving; I think it was a combination of all three. The hotel grounds themselves are decent. The hot tub was out of commission for repairs and it was too cool in early March to use the pool. The rooms have the faintest smell of toilet water and look less glamorous than they do in the pictures. We were so displeased with the quality of the suite we rented that we called to arrange for a hotel transfer before the staff at Casa Conde upgraded us to a junior suite. Sounds good, right? Well, the jacuzzi tub in the jacuzzi suite takes hours to fill up so it was useless and the air conditioner leaked so we turned it off. We booked 5 nights and only stayed for two before heading to a more tourist-friendly part of the country. Overall, we got over the flaws of Casa Conde but with nothing to do in San José we decided to leave. The staff is nice and the food is pretty good, especially the free breakfast!
4 out of 5
Recommended
for Everyone
by A verified traveller from Washington DC

Great resort experience

Posted 08-Mar-2017
Pros: Everything. Value, location, breakfast, comfort.
Cons: More than 1 towel per person.
Location: You can walk to a really great municipal park in 5 minutes that is completely safe.
Casa Conde was a great facility. I especially enjoyed the dining and poolside experience. They have a pretty comprehensive gym too.The staff is so attentive, friendly and helpful. All the little touches, almost before you ask for them. Hotel location is a plus. Not in the downtown core, but a short taxi ride for just a few dollars. This gives it the resort feel of safe, quiet and clean...but accessible.
3 out of 5
Recommended
for Everyone
by A verified traveller

Easy and affordable home away from home!

Posted 27-Feb-2017
The staff was super attentive, pleasant, easy going. They were always willing to help and did it with a smile. The room was stocked with basic amenities to help you enjoy a week or more exploring the different beauties with Costa Rica. Would go back!
4 out of 5
Recommended
for Everyone
by A verified traveller from Isla Taboga Panama

Casa Conde is a lovely site in a residential area.

Posted 25-Feb-2017
Pros: The layout, the breakfast buffet, the wonderful and responsive staff, and the exceptional dinner meals top my list.
Cons: Some of the furnishing were a little on the shabby side and I would had liked to have a lamp in the living room area rather than overhead lights.
Location: There was little to do in the immediate area. The residential area is quiet but, one must cab to any attraction.
While the room could certainly use a little updating, it was very comfortable and quiet. The hotel grounds were lovely and there was a very nice pool. The most impressive things to us were the extremely friendly and helpful staff (they were there instantly to assist in any manner) and the meals. We had room service dinners the three evenings we were there and each of the meal were exceptional. Our regards to the chef. I would definitely stay there again.