Ratings based on 312 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
89% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller from vancouver

Posted 01-Aug-2015
The hotel only has three free shuttles a day to the airport and I had to pay for a cab in order to make my flight time. The front desk person was extremely rude and told me to contact Expedia and wasn't his issue.
3 out of 5
Recommended
for Couples
by Mariel

This traveller left a rating score only Posted 02-Jun-2015 on Hotels
5 out of 5
Recommended
for Business Travellers
by EARLE from MANUEL ANTONIO, COSTA RICA

PLEASURE

Posted 08-May-2015 on Hotels
I WILL STAY THERE AGAIN FOR SURE WHEN I GO TO UNITED STATES. TOOK US TO AIRPORT ON TIME.
4 out of 5
Recommended
for Families
by Marco from Switzerland

Freundlicher Empfang

Posted 14-Mar-2015 on Hotels
Gleich beim Einzug baten wir um ein neues Zimmer, da draussen eine zienämlich laute Party im Gange war. Der Wunsch wurde sofort erfüllt. Das Zimmer versprühte nicht den erhofften Chame, war aber zweckdienlich und sauber. Das Sofa hatte aber definitiv schon bessere Tage gesehen. Und über die ganz kleinen Insekten im Bad konnten wir anbetrachts Pura Vida hinwegsehen. Die Leute im Hotel waren sehr freundlich und hilfsbereit. Besonders gefallen hat uns das Frühstücksbuffet mit mittelamerikanischem wie auch kontinentalen Elementen. Auch der Whirl Pool hatte es va den Kindern angetan. Insgesamt würde ich eher keine Woche dort verbringen wollen, aber für 1-2 Tage ist das Hotel perfekt geeignet.
5 out of 5
Recommended
for Couples
by Randy from Limon

Todo genial!

Posted 17-Feb-2015 on Hotels
La estadía fue excelente.
5 out of 5
Recommended
for Couples
by Robert B from North Andover, MA

Excellent Spanish-Colonial Apt Hotel / Restaurant

Posted 13-Feb-2015 on Hotels
Very attractive Spanish colonial setting, great restaurant, good 2 BR apt with all the essentials, excellent attentive staff, double bed pretty narrow for couple used to king
1 out of 5
Recommended
for Couples
by byung jae from guatemala

gerente general

Posted 21-Dec-2014 on Hotels
No recomendable
4 out of 5
Recommended
for Everyone
by A verified traveller from California

Last night in CR

Posted 02-Dec-2014
Pros: If we were staying longer the kitchen and washer /dryer would have been handy. Nice safe 'walled village' setting, very cute.
Cons: The washer/dryer was not in great shape. The shower was not very warm, shower head could be replaced too.
Location: We walked to a local market for a few items. Near a park and the major roadway around the city.
We were only there for one night but the staff were super helpful getting online checkin and boarding passes for our early morning flight. We decided to eat at the hotel Restaurant after our long drive into the city. The dinner we ate there was probably the tastiest meal we had in Costa Rica! They provided great service, a diverse menu, and expertly prepared. And the bill was very reasonable for such great dining. What a nice surprise.
3 out of 5
Recommended
for Families
by Ellyn from San Diego

Nice, but Not Four Stars

Posted 28-Nov-2014 on Hotels
This is an odd place. It really is like a fortress in a very poor neighborhood. Most of the staff was very nice and tried hard to be helpful. The rooms had a kitchen but very dated, virtually no counters and pretty much useless. I looked again at photos on this site - they look MUCH better in photos. We choose it because we needed more beds for a larger family and we reserved two rooms for 2 adults and 4 teenagers and it was still a bit cramped, but just fine. The rooms with beds are so small that it's hard to walk around the end of the bed. We were on an all night flight and thought we would unwind in san jose, catch up on sleep before driving to La Fortuna. In hindsight that was a mistake. Here's an example of staff being friendly but not really helpful: When we arrived it was 11a and we wanted to have a nice lunch somewhere. The hotel has a full time concierge in the lobby and we asked for recommendations of where to eat and we got "well...we eat a lot of rice and beans here, so really anywhere that serves rice and beans is good"
3 out of 5
Recommended
for Everyone
by A verified traveller from mexico

Buena experiencia en general

Posted 12-Nov-2014
Pros: La gente Muy amigable, atenta, servicial.
Cons: Mejoren el servicio de internet.
El unico aspecto negativo es que el internet esta horrible, la mayoria de las veces no hay y si vas a CR por trabajo, es todo un tema. Por lo demas, si ese tema no te impacta, no dudaria en recomendarlo.