Ratings based on 441 Verified Reviews

4.1 out of 5
84% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from Isla Taboga Panama

Casa Conde is a lovely site in a residential area.

Posted 25-Feb-2017
Pros: The layout, the breakfast buffet, the wonderful and responsive staff, and the exceptional dinner meals top my list.
Cons: Some of the furnishing were a little on the shabby side and I would had liked to have a lamp in the living room area rather than overhead lights.
Location: There was little to do in the immediate area. The residential area is quiet but, one must cab to any attraction.
While the room could certainly use a little updating, it was very comfortable and quiet. The hotel grounds were lovely and there was a very nice pool. The most impressive things to us were the extremely friendly and helpful staff (they were there instantly to assist in any manner) and the meals. We had room service dinners the three evenings we were there and each of the meal were exceptional. Our regards to the chef. I would definitely stay there again.
2out of 5
by A verified traveller from wash.,dc

Location and amenities

Posted 22-Feb-2017
The advertised photos are from another newer location. Everything was on a smaller scale. None of the advertised thing were in working order, ie hot tubs.
2out of 5
by A verified traveller

Last night before airport

Posted 20-Feb-2017
Pros: Location was not near anything and the staff said there were no restaurants nearby so the area is not good for walking.
Terrible. The bathroom was so dirty I did not take a shower. See pics.
1out of 5
by A verified traveller

In desperate need of renovations.

Posted 17-Feb-2017
Although the staff was professional and accommodating, this place was not up to standard for a 4 star hotel. The room was dirty with a strange smell coming from the upholstery, and a window was broken so it wouldn't close or lock. There was no water in the room no face clothes, the sheets were the wrong size for the bed... the list goes on. Basically the place made me sad. Oh! Also it's not at all close to the airport 30 minutes away.
4out of 5
Recommended
for Everyone
by A verified traveller from Canada

Need to take cab for $20.00 to downtown

Posted 13-Feb-2017
Pros: Outside murals painted on walls and gardens/flowers/vines. Steak was excellent.
Cons: Inside units need upgrading in furniture and kitchen/bathroom fixtures. Needs fancy units for adults and regular for the soccer team that was there.
The 2 bedroom units were very small and only had one bathroom making it difficult to share with another couple. we upgraded to two - one bedroom suites that were very nice for size and king bed that was very comfortable.The furniture(ex. orange couch) in living room needs replacing as old and stained. One of the suites had an updated brown couch that was very nice and new. Outside buildings were very quaint and beautiful. Lovely stained glass windows. The tubs in both suites leaked and floor was very wet. Takes time to get any towels and service. One of the dining room tables had a glass top that rocked terribly. We reported this but nothing was done. The staff did not tell us we had complimentary breakfast with the upgraded suites and one couple got to the dining room at 10:05 and could not have free breakfast as over at 10:00. The cabs that the hotel booked for us, none of the drivers spoke any English and we had to call the hotel for the return trip. The steak was wonderful in the restaurant. We did not know that they charged for every cup of coffee. The front desk took quite a bit of time to sort check out as we had upgraded and meals. We are glad we did it a day before leaving as it still was a problem on leaving day. In an area that is far away from everything and not able to walk in evening outside our walls.
4out of 5
Recommended
for Everyone
by A verified traveller from Indiana

Nice hotel, quiet location

Posted 03-Feb-2017
Pros: Quiet, safe, good breakfast
This is my second stay, but not as pleasant as the first. It started out well, but the next morning we discovered our room was over the kitchen. We were out the night before and expected to sleep in. That was not possible with the banging pans and trash cans, and all of the other kitchen noises starting around 6 AM. It is a nice hotel, but I don't recommend building #5!!!!
4out of 5
Recommended
for Everyone
by A verified traveller from Indiana

A hidden jewel

Posted 01-Feb-2017
A little hard to find, but worth it once you are there. It's a quiet oasis in an otherwise busy city.
5out of 5
Recommended
for Everyone
by A verified traveller

Very nice

Posted 22-Jan-2017
Comfortable, safe, clean. Will definetly book again.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-Jan-2017
Loved the architecture of the building. Made me feel like I was in Costa Rica
5out of 5
Recommended
for Everyone
by A verified traveller

Great Location

Posted 03-Jan-2017
Loved the hotel, plus the security and loved the fact close to where we needed to be.