Ratings based on 397 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
86% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveller from Raleigh, NC

Buena ubicacion, un poco descuidado

Posted 26-Apr-2016
Pros: El desayuno buffet delicioso, restaurante muy bonito y cordial trato del personal que labora en el hotel.
Cons: Considero que seria buena idea la remodelacion de las instalaciones, para darle una mejor imagen.
Location: No puedes ir a ningun lado caminando, solo en taxi. Asi que si buscas algo en el centro, este hotel no es el mejor.
El hotel esta muy bien ubicado, a solo 6 minutos del centro de San Jose y aunque tiene una estructura muy linda, estilo colonial, considero que esta un poco descuidado y viejo. Sin embargo, la atencion del personal y el desayuno son muy buenos.
3 out of 5
by A verified traveller

Hotel is fine, but is far away from most things.

Posted 24-Apr-2016
Pros: The staff were very good, the food and price at the restaurant was very good.
Cons: The amenities in the room.
Location: The location is rather remote and there is very little near by.
The hotel room was suppose to sleep four, but when we got there it only slept 2, so they quickly set up a bed in the living room. Although it had a kitchen with stove top and fridge, there we very few utensils and dishes, not towels for drying dishes, so we had to buy though to actually use these amenities. The pool was nice but the water was cold, the hot tub was nice but not that hot. The gym equipment was good quality. You have to take a taxi everywhere because there is no where to go within walking distance. If you book day trips with a hotel pickup you will be the first pick up and last drop off which makes 13 hour days 14 and 15 hours. The staff were very accommodating and did address all our issues quickly.
3 out of 5
by A verified traveller

Bien

Posted 15-Apr-2016
No puede ser posible que aunque sea en una habitación no tengan una pantalla
5 out of 5
by A verified traveller from London. UK

Casa Conde Hotel & Suites - Great place to stay

Posted 31-Mar-2016
Pros: Everything - From the staff to the facilities
Cons: More information about various tours that are available would be helpful placed either in guests rooms as part of a welcome pack or more information.
Location: Close to town. It is a hotel where tour companies will pick up and drop off from if a tour is booked. A park is located less than 5 mins walk, Safe,
This was a wonderful hotel and we were amazed at the facilities as soon as we arrived and would certainly stay here again should I return to Costa Rica. All staffs were very helpful especially Vladimir and the member of staff who was working the night shift on 25th March. Stayed in a two bedroom suite and it had everything and more for what we needed. The hotel is in a quiet/normal neighbourhood and very safe during the day. It took us 45mins to walk from the National Theatre back to the hotel via the park which is nearby. A taxi into town can be around $7-10 USD (more on the retrun as some taxi drivers do not know the way). There are local buses as well which are around 185CL are they are very safe.
5 out of 5
by A verified traveller from s chi

Overall stay at casa conde was phenomenal

Posted 12-Mar-2016
Let's see where do I begin to me the place was phenomenal ,the service was outstanding ,the food was out of this world and the price was the best part. I wasn't expecting a five-star hotel in the middle of a regular neighborhood I would expect this hotel closer to the airport but nonetheless my experience was phenomenal .
4 out of 5
by A verified traveller

Hotel is privately located.

Posted 05-Mar-2016
Pros: The garden and the yard. The plants are very well taken care of. The buildings are well separated from each other.
Cons: The smallest unit is two-bedrooms. My personal preference is just to have a one, large bedroom unit for two people.
Location: It is far away from the center of town. We really did not explore nearby for we were there only for one night.
Members of the staff are very helpful and pleasant. The room is spacious and very clean. The garden and the location of the amenities are quite nice. We had dinner at the hotel and the food was good and the price very reasonable. However, it is far away from the center of town.
4 out of 5
by A verified traveller from Fresno, CA

Not the best hotel but nice, safe and unique.

Posted 04-Feb-2016
The hotel is very safe and very fun to explore. It's artistic and unique. The facility has a few items that needs work such as microwaves that may only marginally work, showers that are not as hot as we in the US are accustomed to but still it was worth the money and the staff makes up for a lot of other small deficiencies.
4 out of 5
by A verified traveller

Un hotel que esta poco retirado del aEropuerto

Posted 03-Feb-2016
Un hotel muy completo, sin embargo lo único que les pediría es que especificarán más las habitaciones que ofrecen en su página de internet. Sencillas, dobles, etc.
4 out of 5
by A verified traveller from Puentes

Beautiful staff and great comfort

Posted 28-Jan-2016
I arrived to san jose and stayed at Casa Conde with my family. I had a great time. The staff has great customer service skills and they are always reliable. Ask questions, don't be shy. It's about a 30 minute drive from the SJO airport and they have free airport shuttle service but only for limited hours so make sure you call before booking flight. Hotel rooms are clean and well maintained. I felt at home. I made sure to return to Casa Conde before my departure. Thank you Casa Conde!
3 out of 5
by Asmina

Posted 25-Jan-2016 on Hotels
Not very pleased