Ratings based on 432 Verified Reviews

4.1 out of 5
85% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

Very nice

Posted 22-Jan-2017
Comfortable, safe, clean. Will definetly book again.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-Jan-2017
Loved the architecture of the building. Made me feel like I was in Costa Rica
5out of 5
Recommended
for Everyone
by A verified traveller

Great Location

Posted 03-Jan-2017
Loved the hotel, plus the security and loved the fact close to where we needed to be.
5out of 5
Recommended
for Everyone
by A verified traveller from PANAMA

S COMO EVALUAR MI CASA JAJAJAJAJA.

Posted 29-Dec-2016
Pros: QUE TE HACEN SENTIR COMO EN CASA
Cons: TODO HA ESTADO BIEN PENSADO PARA LA COMODIDAD DEL HUESPED, DE REPENTE, QUE EN LA NEVERA TUVIERAN, GALLETAS , AGUAS GASEOSAS, PICADAS , CHOCOLATES, ETC
Location: UN WALMART MUY SERCA DEL HOTEL ,IGLESIA, CUENTA CON GYM, PISCINA, JACUZZI, ZAUNA, BAR RESTAURANT 48. DESAYUNO INCLUIDO.CAJA FUERTE Y SEGURIDAD SIEMPRE
UN LUGAR SEGURO Y AGRADABLE, EL PERSONAL MUY ATENTO SUPER RECOMENDABLE . SON PURA VIDA
2out of 5
by A verified traveller from US

Disappointed

Posted 30-Nov-2016
Pros: The friendly staff
Cons: The rooms, furniture.
Location: Location is great. Easy to get around the city from there
We have stayed at this hotel in the past and it was great, friendly staff, clean and very nice rooms. Unfortunately during my last trip we didn't have the same experience. The staff is vey nice but the rooms need some updating. Our first room the phone and internet was not working and then we got our room switch. The furniture and rooms are very deteriorated. The hotel is at a great location but I am afraid we won't be staying there again.
4out of 5
by A verified traveller

This traveller left a rating score only Posted 22-Oct-2016 on Hotels
1out of 5
by A verified traveller from Torrance CA

Away from the city, not the best location

Posted 16-Oct-2016
Nothing as described in the photos. Area isn't as safe. We checked in and when I walked to the room it instantly smelled. The blankets were stained. They placed us next to a cantina that was located on the actual hotel site. Loud people til 3am! couldnt sleep at all! I hated it so much I ended up checking out one day before and booking at another hotel in the city walking distance to the museums and downtown. Hotel was called Hotel Colonial
5out of 5
Recommended
for Everyone
by A verified traveller

Great luxury spacious

Posted 13-Oct-2016
Location: Great location 5 minutes from the city
Very nice hotel great staff 2 pools and parking & its gated very luxury
1out of 5
by A verified traveller from San José

Terrible Experience

Posted 09-Oct-2016
Terrible experience. The first room I was assigned had problems with a water leak in the bathroom, and the room they moved me was not clean, too much street noise was heard and had a very poor general maintenance. Additionally, the receptionist greeted me with a bad attitude, this hotel should not be part of the hotel with VIP + agreement.
4out of 5
Recommended
for Everyone
by A verified traveller

Pura Vide

Posted 29-Aug-2016
Like most hotels, the maid service is good. However, the facilities are generally in need of maintenance. For example, the toilets do not flush properly and the seats are loose.