Ratings based on 494 Verified Reviews

4.1 out of 5
84% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Costa Rica

Centric, beautiful and clean

Posted 18-Sep-2017
Great place, centric, nice bedrooms, clean, great service
4 out of 5
Recommended
for Everyone
by A verified traveller from toronto

the best breakfasts ever

Posted 15-Sep-2017
Pros: loved the breakfast
Cons: the suite was a bit dingy and smelled like mole.
I really enjoyed the breakfast they were really good, lots of delicious choices. the common areas were beautiful, nice poolside dining, nice court yard for walking. I was a little disappointed in the suite. Although it contained everything listed on the website, it was not as refined. the pictures may have been taken when the suites were new. it looked a little old and less luxurious as presented.
3 out of 5
Recommended
for Everyone
by A verified traveller from Seattle, WA

Ok place to stay near city center

Posted 11-Sep-2017
Pros: Breakfast. Exercise room.
Cons: Condition of room. Stock kitchen with items to make it workable.
Location: There is nothing nearby within walking distance.
Our room needed maintenance work; bedroom door missing top hinge, shower door misaligned and hot water in shower was lukewarm. Room had kitchen and washer dryer but, no utensils, plates, dish soap, laundry soap, pots or pans. No shampoo in bathroom. The breakfast was included and was very, very good. Dinner menu is on the expensive side. Easy to get to off the main highways. Not a place you would want to walk around especially at night. There is a mini-market 4 to 5 blocks away. Hotel staff were very friendly and helpful, checking in and out was easy. Internet worked but is a little slow but, for normal surfing it is ok.
4 out of 5
Recommended
for Everyone
by A verified traveller from Florida

Posted 07-Sep-2017
Good, second time staying at this hotel. It will be good to provide some TLC to the rooms
5 out of 5
Recommended
for Everyone
by A verified traveller from dallaS Texas

clean, quiet staff excellent

Posted 05-Sep-2017
Pros: staff excellent and very clean room
Cons: Shower safety . shower floor too slippery. Needs to have no skid mats.
Location: Was not out side of hotel but appeared very little to do near. Selected due to closeness to family.
Only complaint. The tile floors in shower too slippery. I did not feel sage being in shower. need noskid mate in shower.
4 out of 5
Recommended
for Everyone
by A verified traveller from Florida

Excellent

Posted 05-Sep-2017
Pros: Comfort and hotel staff
Cons: Hotel conditions can improve a little bit.
Hotel staff is excellent. They provided everything that was asked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Missouri

Adorable

Posted 02-Sep-2017
Loved this hotel. They were accommodating and let us check in early. The breakfast was delicious. The hot tub was huge. The property was so cute. It's about 15km from the airport and the morning that we left, there was really bad traffic, it took a total of an hour and a half to get to the airport but other than that, it was fantastic.
5 out of 5
Recommended
for Families
by A verified traveller from North Brunswick, NJ

Amazingly Happy

Posted 29-Aug-2017
Pros: Friendly staff, clean facilities, and food
Cons: Slight smell in closet, maybe need a disinfectant spray
Location: need transportation, and do not venture outside gated doors.
This hotel is wonderful! The room was so clean and the people are very nice. The pool was too cold to go in, and the hot tub wasnt hot enough. It could have been hotter but everything else is great. The kitchen does not come with pots and pans, plates, or utensils, but all I used was the fridge and the coffee maker and microwave. Each room comes with its own AC unit so no one has to sleep too cold or hot if you like a different temperature. The bathroom was very clean, with newish looking toilet and sink. The staff was always helpful! Breakfast.....was amazing!!!! The food was to die for!!! I wish I could have that at American places. Not pancakes and cereal...it was hot eggs, beans and rice, local dishes, and much more. Fresh fruit and bread also. Lunch we had the buffet, but the menu for regular eating was amazing. We also got massages, and they call the ladies in to whatever time you want. We had 2 massages and mini facials and it was only $80!!! Strongly recommend this place for anyone!
Comment from Hotel Management
31-Aug-2017 by Carol , Hotel Management
Dear Nicole Thank you very much for sharing the travel experience you had at Casa Conde Hotel & Suites Hotel with other here on Expedia. We are glad you had a great time in our property and that is what motivate us all the time to continue offering a great service and experience to all guests and improving in the issues that you had say. We look forward to have you back in our hotel for a new "pura vida" adventure!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 28-Aug-2017
Just ok, Last year the food was a lot better. Everything was good. My only complaint is the food.
3 out of 5
Recommended
for Everyone
by A verified traveller from Northampton, MA

Safe & Secure

Posted 23-Aug-2017
We stayed at this hotel at the beginning and the end of our trip as it is relatively near the airport and offered safe parking within the gates. Also, we needed two bedrooms and the suites served the purpose. Caution: don't plan on using the kitchen as there was no silverware or cooking utensils in either room we stayed in. Although the breakfast offering was 'big' and typical of Costa Rica, we needed to ask for pretty much everything to be refilled at the buffet as the staff did not seem to pay too much attention. Although I would stay there again I will probably look for a hotel closer to the airport for the early AM flights.