Beware! Very Misleading, Nothing Like the Pictures
I booked Casa Conde based on the positive reviews and the pictures shown on the website. They have two locations so make sure you're staying at the one near the beach and not in San Jose. It was my husbands 50th birthday and I wanted to do something special so I booked the Junior Suite instead of the standard room. I was disappointed when we arrived at the hotel, which is located in a very congested and ran down neighborhood. The gated hotel area and lobby looked nice, but the rooms were substandard. When I opened the door, the room reeked with a mildew smell; the furniture was old; the bathroom had mold near the sink and around the bathroom windows, tile was cracked around the shower and cracked toilet seat. The freezer was rusting and no washer nor dryer in the room. Needless to say, I was totally embarrassed and will never stay there again. The bathrooms are not built into the bathroom like the on-line picture. I recommend a well-known hotel chain and couldn't wait to check out. The only positive experience was the friendly hotel staff. Please do not stay at this hotel!
Comment from Hotel Management
14-Feb-2018 by Frederic Estrada, Hotel Management
Good Afternoon Mr. Taylor,
We hope you are doing well,
Thank you for staying with us, Thank you for your feedback, I am going send your comments to the Manager of Duty, Our apologies for the inconvenients in your stay with us. We hope have a chance for other reservation for give you an upgrade.