Title: Balmoral Suites Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Balmoral Suites Hotel with a winery, steps from Morazan Park ![Gift shop](https://images.trvl-media.com/lodging/28000000/27500000/27490100/27490073/47f9984a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Suite Belford | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/28000000/27500000/27490100/27490073/d115ec5c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Room, 2 Bedrooms | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/28000000/27500000/27490100/27490073/7b5e4664.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Room, 2 Bedrooms | View from room](https://images.trvl-media.com/lodging/28000000/27500000/27490100/27490073/07e181e8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Food and drink](https://images.trvl-media.com/lodging/28000000/27500000/27490100/27490073/16a93b61.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Balmoral Suites, nestled near Morazan Park, offers a rejuvenated retreat. Savor local cuisine at EL PATIO DEL BALMORAL or grab a coffee from one of the 2 cafes on site and connect to WiFi in your room. With dry cleaning services, luggage storage, designer stores nearby National Theater and Jade Museum are within reach. VIP Access 7.4 Good ## Popular amenities - Bar - Gym - Room service - Breakfast included - Air conditioning - 24/7 front desk VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov 11 - Nov 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=27490073&PinnedHotelID=27490073&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=27490073&PinnedHotelID=27490073&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 12 - Nov 13](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=27490073&PinnedHotelID=27490073&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=27490073&PinnedHotelID=27490073&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=27490073&PinnedHotelID=27490073&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=27490073&PinnedHotelID=27490073&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=27490073&PinnedHotelID=27490073&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=27490073&PinnedHotelID=27490073&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ![Junior Suite, 2 Bedrooms | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/28000000/27500000/27490100/27490073/1e0db34c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 2 Bedrooms 7.0 Good 2 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds Flat-screen TV Renovated in 2020 2 bedrooms - 2 bedrooms - City view - Sleeps 4 - 2 Double Beds ![Family Room, 2 Bedrooms | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/28000000/27500000/27490100/27490073/1d02b989.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, 2 Bedrooms ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free rollaway/extra beds Free cots/infant beds Mini-fridge Flat-screen TV - 969 sq ft - 2 bedrooms - City view - Sleeps 6 - 1 Queen Bed and 2 Double Beds ![In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/28000000/27500000/27490100/27490073/w4279h2842x6y0-db31a2ab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite, 1 King Bed ### Highlights Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Free rollaway/extra beds Free cots/infant beds Fridge - Sleeps 3 - 1 King Bed ![Suite Gales | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/28000000/27500000/27490100/27490073/f94dbbb8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Gales ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free rollaway/extra beds Free cots/infant beds Fridge Flat-screen TV - 527 sq ft - 1 bedroom - City view - Sleeps 2 - 1 King Bed ![Suite Belford | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/28000000/27500000/27490100/27490073/1783ebe8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Belford ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free rollaway/extra beds Free cots/infant beds Fridge Flat-screen TV - 797 sq ft - 1 bedroom - City view - Sleeps 4 - 2 King Beds ![In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/28000000/27500000/27490100/27490073/w4279h2842x6y0-db31a2ab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite 514 ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free rollaway/extra beds Free cots/infant beds Fridge Flat-screen TV - 420 sq ft - 1 bedroom - City view - Sleeps 4 - 2 Double Beds ## You may also like Ad ![Daily buffet breakfast (CRC 9500 per person)](https://images.trvl-media.com/lodging/91000000/90010000/90001500/90001425/18d91893.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn San Jose La Sabana by IHG Uruca - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSan-Jose-Hotels-Balmoral-Suites.h27490073.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSan-Jose-Hotels-Balmoral-Suites.h27490073.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C9.93355%2C-84.07538&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=zqu6gjTjisJdyZYmUIabjmyvi4o=) Central Ave, between 7th and 9th St, San José #### What's nearby - Morazan Park - 3 min walk - 0.2 miles - National Theater - 3 min walk - 0.2 miles - Central Park - 5 min walk - 0.3 miles - Mercado Central - 10 min walk - 0.6 miles - Sabana Park - 4 min drive - 1.8 miles #### Getting around - San Jose Procuradiria Museum Station - 7 min walk - San José (SJO-Juan Santamaría Intl.) - 31 min drive #### Restaurants - ‪Q'Empanadas - ‬1 min walk - ‪Spoon - ‬1 min walk - ‪El Patio del Balmoral Restaurant - ‬1 min walk - ‪Azotea Calle 7 - ‬1 min walk - ‪New York Street - ‬1 min walk ## About this property ### Balmoral Suites Hotel remodelled in 2020 and located near Morazan Park Located close to National Theater and Jade Museum, Balmoral Suites provides free breakfast (local cuisine), an attached winery and a shopping centre on-site. The on-site local and international cuisine restaurant, EL PATIO DEL BALMORAL, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with 2 coffee shops/cafes and laundry facilities. You'll also find perks such as: - Free self-parking and valet parking - A round-trip airport shuttle (surcharge), a lift and tour/ticket information - A 24-hour front desk, wedding services and ATM/banking services Room features All 116 individually furnished rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as amenities such as free WiFi and safes. More conveniences in all rooms include: - Free toiletries and hairdryers - Wardrobes/cupboards, free infant beds and coffee/tea makers ## Similar properties ![Design Room, 1 Queen Bed (La Dama Elegante) | Floor plan](https://images.trvl-media.com/lodging/2000000/1130000/1127000/1126992/364e9fcb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Presidente Catedral - Pet-friendly - Parking included - Free WiFi - Restaurant 9.2 Wonderful 1,000 reviews £116 includes taxes & fees 11 Dec - 12 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=1126992&PinnedHotelID=1126992&HadPinnedHotel=true®ionId=-1&adults=2) ![Flat-screen TV](https://images.trvl-media.com/lodging/1000000/20000/19300/19255/14ee8261.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Balmoral Hotel San José CR, Historic District Carmen - Breakfast included - Pet-friendly - Parking included - Free WiFi 8.0 Very good 1,002 reviews £94 includes taxes & fees 12 Nov - 13 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=19255&PinnedHotelID=19255&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1310000/1304400/1304395/00157374.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sleep Inn Hotel Paseo Las Damas Catedral - 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8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=66097307&PinnedHotelID=66097307&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle at scheduled times and on request for a surcharge - Free self parking on site - Free secured valet parking on site - Limited on-site parking - Wheelchair-accessible parking available ### Food and drink - Free local cuisine breakfast available daily 6:00 AM to 11:00 AM - 2 coffee shops/cafes - A bar/lounge - A restaurant ### Restaurants on site - EL PATIO DEL BALMORAL ### Things to do - 24-hour gym - Shopping centre - Winery ### Family friendly - In-room cot - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - 7 meeting rooms - Business centre - Computer station - Conference centre ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 accessible parking spaces - Braille/raised signage - Lift (81 centimetre wide door) - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible parking - Wheelchair-accessible public bathroom - Wheelchair-accessible restaurant - Wheelchairs on site ### More - 1 building - 7 floors - Designated smoking areas - Renovated entire property - November 2020 ## Room amenities ### Bedroom - Bedsheets provided - Free cot ### Bathroom - Free toiletries - Hair dryer - Shampoo - Soap - Toilet paper - Towels provided ### Food and drink - Coffee/tea maker - Limited room service ### More - Air conditioning - Desk - Individual decor - Individual furnishings - Iron/ironing board on request - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 15, per pet, per night, plus a deposit of USD 100 per stay Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome 2 children, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 4) - Pet deposit: USD 100 per stay - Pet fee: USD 15 per pet, per night - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a smoke detector If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms ### Property is also known as Balmoral Premium Rooms Hotel San Jose Balmoral Premium Rooms Hotel Balmoral Premium Rooms San Jose Balmoral Suites Hotel Balmoral Premium Rooms Balmoral Suites San José Balmoral Suites Hotel San José ## Frequently asked questions ### Is Balmoral Suites pet-friendly? > Yes, pets are allowed at this property. There's a deposit of USD 100 per stay and a fee of USD 15 per pet, per night. Service animals are exempt from fees. ### How much is parking at Balmoral Suites? > Self-parking and valet parking are free at this property. ### What time is check-in at Balmoral Suites? > Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability). ### What time is check-out at Balmoral Suites? > Checkout is at noon. Late check-out is available for a fee (subject to availability). ### Does Balmoral Suites provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of USD 40 per vehicle applies. ### Where is Balmoral Suites located? > Located in Catedral, this hotel is steps away from Morazan Park and National Theater. Jade Museum and National Park are also within 10 minutes. San Jose Procuradiria Museum Station is 7 minutes by foot and San Jose Atlantic Station is 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Balmoral Suites Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 14 8 - Good 9 6 - Okay 7 4 - Poor 2 2 - Terrible 5 ### 9.0/10 Cleanliness ### 8.6/10 Staff & service ### 8.0/10 Amenities ### 8.0/10 Property conditions & facilities ### 8.6/10 Eco-friendliness ### 10/10 Excellent #### Cindy 16 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities Staff was excellent and Breakfast wonderful ##### Cindy ### 6/10 Okay #### Raymond 29 Nov 2024 Rooomd are clean, but the breakfast sucked ##### Raymond Stayed 2 nights in Nov 2024 ### 4/10 Poor #### James Brian 10 Dec 2022 Liked: Cleanliness, staff & service I had called tthe hotel to confirm my 8 day reservation in the Presidential Suite 2 days prior, and the hotel front desk confirmed it. Also told them that my flight did not arrive until 8: 40 p.m. and confirmed a late check in. On arrival at the hotel, I was told the Suite was occupied, and they gave me a lame excuse that someone else had booked it through Expedia two days after I did, and had arrived earlier. Truth is they re-sold it for more money and gave me a smaller room no refund. ##### James Brian Stayed 8 nights in Dec 2022 ### 10/10 Excellent #### Susan 15 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved the atrium restaurant. The building is beautiful and a perfect place to relax after an airport travel journey. ##### Susan Stayed 1 night in Mar 2025 ### 4/10 Poor #### Daniel 12 Jan 2025 Liked: Cleanliness, staff & service, amenities The hotel is physically located in the historical district, easy walking distance to key tourist hot spots. Issues with hotel room, each day was an adventure to get in the room, sometimes 2 or 3 visits was needed to get in my room, every time I took a shower, the fire alarm was being activated, loose hinge screws on primary room closet door, issue with toilet flushing water level, it needed me to add 2-3 liters of water in order not to get the sewer smell in the bathroom. ##### Daniel Stayed 6 nights in Jan 2025 ### 10/10 Excellent #### John 28 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great service ##### John Stayed 1 night in Dec 2023 ### 6/10 Okay #### yana 18 Dec 2023 Liked: Staff & service, property conditions & facilities Our room was not prepared properly. Took multiple calls to fix issues. The two-room suite did not have coffee maker not mini fridge. WiFi signal was not reachable in the room we have stayed. ##### yana Stayed 2 nights in Dec 2023 ### 6/10 Okay #### OTTO 9 Apr 2023 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities En si la ubicación del hotel no fue de mi agrado. Pocas opciones del desayuno-muy limitado el servicio ##### OTTO Stayed 5 nights in Apr 2023 ### 10/10 Excellent #### Doug 2 Feb 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Comfy stay Great spot in the heart of San Jose . Good Valet who took care of the car and luggage. The room was clean and we had a good meal in the hotel restaurant. ##### Doug Stayed 1 night in Jan 2023 ### 10/10 Excellent #### Gargi 27 Dec 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stayed for a night and it was clean , location was perfect to walk around the city and staff were nice. ##### Gargi ### 6/10 Okay #### Anand 25 Nov 2022 Liked: Room comfort Disliked: Cleanliness, staff & service The toilet had black spots under the rim. The coffee pot was not clean either ##### Anand Stayed 1 night in Nov 2022 ### 10/10 Excellent #### Rita 1 Sept 2022 Liked: Cleanliness, staff & service, property conditions & facilities Lits confortables ##### Rita Stayed 1 night in Aug 2022 ### 6/10 Okay #### Kalyn 7 May 2022 Liked: Cleanliness Disliked: Amenities No hot water ##### Kalyn Stayed 1 night in May 2022 ### 8/10 Good #### steve 14 Mar 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort would have given a better rating, but the covid test that I scheduled ahead of time was somehow lost in the shuffle, as well as my pre-booked ride to the airport. Other than that, I would stay again. Great location and the Belford Suite was perfect for us! ##### steve Stayed 2 nights in Mar 2022 ### 8/10 Good #### Ryan 26 Dec 2021 Liked: Cleanliness, amenities, property conditions & facilities It took over an hour to check in because they had no record of my reservation from expedia. After talking directly with expedia they were able to check me in and gave me a room upgrade. The room itself was very clean and inviting. ##### Ryan Stayed 1 night in Dec 2021 ### 10/10 Excellent #### Rondalynne 24 Dec 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place to go. Very nice rooms, good food. Off a long road to get there. We did ut in a little car, lots of bumps. Good activities on site. ##### Rondalynne Stayed 3 nights in Dec 2021 ### 8/10 Good #### JOHNNY 7 Jun 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muy bien buena ubicación y buen desayuno ##### JOHNNY Stayed 3 nights in Jun 2021 ### 8/10 Good #### YVES 23 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### La suite junior nous a bien plu! Emplacement idéal. Parking gratuit voiturier super efficace pour les jeu de taquin. Appartement avec 2 chambres idéal en famille. Très calme malgré l emplacement. Juste un problème à l accueil hôtel. Com n aurait selon la réceptionniste pas communiquer qu on était 3. Il a fallu montrer la preuve. Cela crée un doute sur le sérieux de l établissement où celui d’hôtel. Com. Dommage . ##### YVES Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Pena 22 Oct 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Recommended The hotel is located in the heart of the city where everything is at your door. The room was extremely big with a king bed. It was very clean and comfortable. The only thing that was not was the shower head. The water pressure was strong but the shower head was terrible and with the pressure, the water pinched my skin. Not comfortable. Besides that, everything was great! ##### Pena Stayed 2 nights in Oct 2019 ### 10/10 Excellent #### Humberto, Belize 15 Oct 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I would say they have a really friendly staff. As far as I can recall I didn’t dislike anything.. ##### Humberto Stayed 3 nights in Oct 2019 ### 10/10 Excellent #### Verified traveller 11 Apr 2019 Liked: Cleanliness, staff & service, property conditions & facilities Amazing, great hotel, very impressed! Super clean, great staff and right in the middle of the city! ##### Verified traveller Stayed 1 night in Apr 2019 ### 2/10 Terrible #### DAVID 19 Feb 2019 Disliked: Staff & service, property conditions & facilities, room comfort #### Very disappointing experience I have stayed here before but will not do so again 1. I had booked a 2 bedroom junior suite but got 2 bedrooms and one bathroom - I did not complain because my travel companion was unable to complete the trip. 2. Having left my credit card the hotell authorised US100 on my card. I tried to charge lunch($30 Approx) to my room I was to,d I had to pay in cash or credit card - attemptsto reverse this decision by contacting the front desk proved negative, though when I complained to the front desk I was told I could charge to my room. 3. Hotel have any number of tour brochures and at the front desk I booked an afternoon tour for the following day- after waiting 45 minutes the transport had not arrived - the front desk phoned the travel company who I was told said that they had no reservation, but if I wanted I could get a taxi to the departure point and they would knock $10 off the cost - I didn’t bother. 4. I had a 5.40AM departure flight and was told I needed to book a taxi at least 24 hours in advance - and this I did - the NEXT morning I was woken abruptly at 2.30 AM to be told my airport taxi was waiting for me - this was 24 hours before my flight There were other minor issues, but clearly at this hotel the left hand does not know what the right hand is doing-no one at the front desk was prepared to take responsibility and the stock answer was that it would have to be referred to his or her supervisor, who I suspect did not exist ##### DAVID Stayed 5 nights in Feb 2019 ### 8/10 Good #### Verified traveller 4 Feb 2019 Liked: Cleanliness, staff & service, amenities Rooms needed maintaince and some paint on the interior doors of our room The restaurant service was very slow and the food was mediocre. ##### Verified traveller Stayed 2 nights in Feb 2019 ### 8/10 Good #### Ayush 15 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Loved our stay at Hotel Balmoral We loved our stay at the Hotel Balmoral - all the main museums and parks were walking distance. There was a bar, cafe, restaurant, ice cream shop on the first floor of the hotel which made it easy for late dinners. The staff was extremely helpful and accommodating. Worth the stay! ##### Ayush Stayed 3 nights in Jan 2019 ### 6/10 Okay #### G 29 Aug 2018 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities, room comfort Room 506 -- King size bed with headboard not attached. Not attached to the bed or the wall. End table on one side of the bed only. Cheap as heck HVAC. When the temperature rises and the digital thermostat triggers the a.c.it sounds like the inside of a wind tunnel. Couldn't the hotel have afforded an a.c.system with graduated/adjustable fan speeds? And the room key card needs to be inserted in a receptacle by the door to permit the lights to work. Really? ##### G Stayed 2 nights in Aug 2018 ## Expedia's Latest Trends ### Hotels > [ABC Hyde Park Hotel](https://www.expedia.co.uk/London-Hotels-ABC-Hyde-Park-Hotel.h2810786.Hotel-Information) > > [Hotels in Kaunas](https://www.expedia.co.uk/Kaunas-Hotels.d1953.Travel-Guide-Hotels) > > [Cheap Hotels in London](https://www.expedia.co.uk/London-Hotels-Budget-Hotels.0-0-d178279-tBudgetHotels.Travel-Guide-Filter-Hotels) > > [Radisson Hotel Kaunas](https://www.expedia.co.uk/Kaunas-Hotels-Radisson-Hotel-Kaunas.h520846.Hotel-Information) > > [B&B Manchester](https://www.expedia.co.uk/Manchester-Bed-And-Breakfasts.d2205-aaBedAndBreakfasts.Travel-Guide-Accommodation) > > [Hotels near Ipswich Regent Theatre](https://www.expedia.co.uk/Ipswich-Regent-Theatre-Hotels.0-l6094545-0.Travel-Guide-Filter-Hotels) > > [Holiday Inn Express San Jose Costa Rica Airport by IHG](https://www.expedia.co.uk/San-Jose-Hotels-Holiday-Inn-Express-San-Jose-Costa-Rica-Airport.h2303711.Hotel-Information) > > [Hotel Grano de Oro](https://www.expedia.co.uk/San-Jose-Hotels-Hotel-Grano-De-Oro.h994383.Hotel-Information) > > [Barceló San José](https://www.expedia.co.uk/San-Jose-Hotels-Barcelo-San-Jose.h788912.Hotel-Information) > > [D Sabana Hotel San José](https://www.expedia.co.uk/San-Jose-Hotels-Park-Inn-By-Radisson-San-Jose.h5552804.Hotel-Information) > > [Hilton Garden Inn San Jose La Sabana](https://www.expedia.co.uk/San-Jose-Hotels-Hilton-Garden-Inn-San-Jose-La-Sabana.h10579877.Hotel-Information) > > [The Grand New Delhi](https://www.expedia.co.uk/Delhi-Hotels-The-Grand-New-Delhi.h521096.Hotel-Information) > > [Cordis, Auckland by Langham Hospitality Group](https://www.expedia.co.uk/Auckland-Hotels-Cordis.h8072.Hotel-Information) > > [Biblos Alacati](https://www.expedia.co.uk/Cesme-Hotels-Biblos-Alacati.h28964857.Hotel-Information) > > [Room Home Stay](https://www.expedia.co.uk/London-Hotels-Room-Home-Stay.h12847337.Hotel-Information) > > [Hotels in Breckenridge](https://www.expedia.co.uk/Breckenridge-Hotels.d11926.Travel-Guide-Hotels) > > [Hotels with Connecting Rooms in Crete](https://www.expedia.co.uk/Destinations-In-Crete-Hotel-With-Connecting-Rooms.0-0-d180100-thotelwithconnectingrooms.Hotel-Filter-Destinations) > > [AMANO Covent Garden](https://www.expedia.co.uk/London-Hotels-AMANO-Covent-Garden.h75708014.Hotel-Information) > > [Hotels with Parking in City of Westminster](https://www.expedia.co.uk/City-Of-Westminster-London-Hotels-Hotel-With-Parking.0-n179536-0-thotelwithparking.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Sal (SID) to São Filipe (SFL)](https://www.expedia.co.uk/lp/flights/sid/sfl/sal-island-to-fogo-island) > > [Flights from North Charleston (CHS) to London (LHR)](https://www.expedia.co.uk/lp/flights/chs/lhr/charleston-to-london) > > [Flights from Birmingham (BHX) to Punjab (ISB)](https://www.expedia.co.uk/lp/flights/bhx/isb/birmingham-to-islamabad) ### Cars > [Car hire in Looe](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Looe.d4386.Car-Hire-Guide) ### Packages > [Compton Acres](https://www.expedia.co.uk/Compton-Acres-Poole.d6263629.Attraction) > > [Japan Holidays](https://www.expedia.co.uk/Japan.d89.Holidays-City-Breaks)