Title: Balmoral Suites Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Balmoral Suites Indulge in local flavors at the restaurant or explore nearby attractions with ease. ## Photo gallery for Balmoral Suites ![Breakfast, lunch, dinner served; local and international cuisine - Balmoral Suites (San José)](https://images.trvl-media.com/lodging/28000000/27500000/27490100/27490073/4c29a9f2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Suite Gales | In-room safe, individually decorated, individually furnished, desk - Balmoral Suites (San José)](https://images.trvl-media.com/lodging/28000000/27500000/27490100/27490073/61b6368e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Room, 2 Bedrooms | View from room - Balmoral Suites (San José)](https://images.trvl-media.com/lodging/28000000/27500000/27490100/27490073/07e181e8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Balmoral Suites (San José)](https://images.trvl-media.com/lodging/28000000/27500000/27490100/27490073/8b2b7642.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Room, 2 Bedrooms | In-room safe, individually decorated, individually furnished, desk - Balmoral Suites (San José)](https://images.trvl-media.com/lodging/28000000/27500000/27490100/27490073/7b5e4664.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Balmoral Suites, nestled near Morazan Park, offers a rejuvenated retreat. Savor local cuisine at EL PATIO DEL BALMORAL or grab a coffee from one of the 2 cafes on site and connect to WiFi in your room. With dry cleaning services, luggage storage, designer stores nearby National Theater and Jade Museum are within reach. VIP Access ## Reviews 7.4 Good ## Popular amenities - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi - Restaurant - Air-conditioning VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=27490073&PinnedHotelID=27490073&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=27490073&PinnedHotelID=27490073&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=27490073&PinnedHotelID=27490073&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=27490073&PinnedHotelID=27490073&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=27490073&PinnedHotelID=27490073&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=27490073&PinnedHotelID=27490073&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=27490073&PinnedHotelID=27490073&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=27490073&PinnedHotelID=27490073&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 3+ beds 1 bed Showing 6 of 6 rooms ### View all photos for Junior Suite, 2 Bedrooms ![Junior Suite, 2 Bedrooms | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/28000000/27500000/27490100/27490073/1e0db34c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 2 Bedrooms 7.0 Good 2 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds Flat-screen TV Hairdryer Private bathroom - City view - Sleeps 4 - 2 Double Beds ### View all photos for Family Room, 2 Bedrooms ![Family Room, 2 Bedrooms | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/28000000/27500000/27490100/27490073/1d02b989.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, 2 Bedrooms ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free rollaway/extra beds Free cots/infant beds Mini-fridge Flat-screen TV - City view - 969 sq ft - 2 bedrooms - Sleeps 6 - 1 Queen Bed and 2 Double Beds ### View all photos for Presidential Suite, 1 King Bed ![In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/28000000/27500000/27490100/27490073/w4279h2842x6y0-db31a2ab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite, 1 King Bed ### Highlights Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Free rollaway/extra beds Free cots/infant beds Fridge - Sleeps 3 - 1 King Bed ### View all photos for Suite Gales ![Suite Gales | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/28000000/27500000/27490100/27490073/f94dbbb8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Gales ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free rollaway/extra beds Free cots/infant beds Fridge Flat-screen TV - City view - 527 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Suite Belford ![Suite Belford | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/28000000/27500000/27490100/27490073/1783ebe8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Belford ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free rollaway/extra beds Free cots/infant beds Fridge Flat-screen TV - City view - 797 sq ft - 1 bedroom - Sleeps 4 - 2 King Beds ### View all photos for Suite 514 ![In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/28000000/27500000/27490100/27490073/w4279h2842x6y0-db31a2ab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite 514 ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free rollaway/extra beds Free cots/infant beds Fridge Flat-screen TV - City view - 420 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ## You may also like Ad ![Property grounds](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/900/805/e1ba9383_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Irazu Hotel & Studios Uruca - Pool - Parking included - Free Wi-Fi - Restaurant 8.4 Very good 1,014 reviews £70 includes taxes & fees 20 Feb - 21 Feb [](https://www.expedia.co.uk/San-Jose-Hotels-Irazu-Hotel-Studios.h805.Hotel-Information?chkin=2026-2-20&chkout=2026-2-21&rm1=a2®ionId=603085&destination=San José (and vicinity)&destType=MARKET&latLong=9.93286,-84.079559&searchId=c6279db5-0d9c-4cdc-87b3-c40736b61798&top_cur=GBP) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/105000000/104030000/104029600/104029548/w3840h2888x0y3-bfbb0cbd_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Centric San José Escazú San Rafael - Pet-friendly - Parking included - Free Wi-Fi - Restaurant 9.4 Exceptional 270 reviews £107 includes taxes & fees 13 Feb - 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Pool - Breakfast included - Free airport shuttle - Parking included 9.4 Exceptional 1,602 reviews £149 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/San-Jose-Hotels-Holiday-Inn-Express-San-Jose-Costa-Rica-Airport.h2303711.Hotel-Information?chkin=2026-3-1&chkout=2026-3-2&rm1=a2®ionId=603085&destination=San José (and vicinity)&destType=MARKET&latLong=9.93286,-84.079559&searchId=c6279db5-0d9c-4cdc-87b3-c40736b61798&top_cur=GBP) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/77000000/76340000/76337200/76337167/79aa34e5_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### AC Hotel San Jose Airport Belen La Ribera - Pool - Free airport shuttle - Pet-friendly - Parking included 9.4 Exceptional 470 reviews £157 includes taxes & fees 5 Mar - 6 Mar [](https://www.expedia.co.uk/San-Jose-Hotels-AC-Hotel-By-Marriott-Heredia-Belen.h76337167.Hotel-Information?chkin=2026-3-5&chkout=2026-3-6&rm1=a2®ionId=603085&destination=San José (and vicinity)&destType=MARKET&latLong=9.93286,-84.079559&searchId=c6279db5-0d9c-4cdc-87b3-c40736b61798&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSan-Jose-Hotels-Balmoral-Suites.h27490073.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSan-Jose-Hotels-Balmoral-Suites.h27490073.Hotel-Information) ## About the area Located near a boardwalk, Balmoral Suites is in Catedral, a neighbourhood in San José. Mercado Central and San Pedro Mall are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Morazan Park and National Park. Jade Museum and National Theater are two other places to visit that come recommended. [Visit our San José travel guide](https://www.expedia.co.uk/San-Jose.dx603085) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C9.93355%2C-84.07538&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=zqu6gjTjisJdyZYmUIabjmyvi4o=) Central Ave, between 7th and 9th St, San José ### What's nearby - ![Beautiful aerial view of the Morazan Park in Costa Rica ](https://images.trvl-media.com/place/507589/ae1cf23c-ebe0-404a-adcb-96c9474736d7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Morazan Park 2 min walk \- 0.1 miles - ![it's basically a playground for pigeons... #plaza #architecture](https://images.trvl-media.com/place/3177/21115154-32c8-432d-be8a-c7665d21a1ff.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Plaza de la Cultura 2 min walk \- 0.1 miles - ![Beautiful aerial view of the National theater in Costa Rica](https://images.trvl-media.com/place/502510/18438218-b063-43f9-9baf-a725b0ecabd9.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) National Theater 3 min walk \- 0.2 miles - ![San Jose, Costa Rica, National Museum Building in historic city center](https://images.trvl-media.com/place/502506/9198f440-9feb-4a49-a1d0-9fb86f5e1bf4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) National Museum of Costa Rica 6 min walk \- 0.4 miles - Jade Museum 3 min walk \- 0.2 miles ### Getting around - San Jose Procuradiria Museum Station 7 min walk - San José (SJO-Juan Santamaría Intl.) 31 min drive ### Restaurants - Q'Empanadas 1 min walk - Spoon 1 min walk - El Patio del Balmoral Restaurant 1 min walk - RostiPollos 2 min walk - Azotea Calle 7 1 min walk ## About this property ### Balmoral Suites Hotel near Morazan Park Located close to National Theater and Jade Museum, Balmoral Suites provides free breakfast (local cuisine), an attached winery and a shopping centre on-site. The on-site local and international cuisine restaurant, EL PATIO DEL BALMORAL, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with 2 coffee shops/cafes and laundry facilities. You'll also find perks such as: - Free self-parking and valet parking - A round-trip airport shuttle (surcharge), 7 meeting rooms and a computer station - Luggage storage, concierge services and ATM/banking services Room features All 116 individually furnished rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as amenities such as free WiFi and safes. More conveniences in all rooms include: - Free toiletries and hairdryers - Wardrobes/cupboards, free infant beds and coffee/tea makers ## Similar properties ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/1000000/20000/19300/19255/b4ae9c92.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Balmoral Hotel San José CR, Historic District Carmen - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi 8.0 Very good 1,003 reviews £93 includes taxes & fees 15 Feb - 16 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=19255&PinnedHotelID=19255&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/110000000/109710000/109701500/109701476/5c5b956b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Majestad Carmen - Breakfast included - Free Wi-Fi 8.4 Very good 22 reviews £74 includes taxes & fees 13 Feb - 14 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=109701476&PinnedHotelID=109701476&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/69000000/68220000/68218600/68218522/fefe5e49.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Urban Green Hotel & Suites Carmen - 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18 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=1690950&PinnedHotelID=1690950&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/45000000/44320000/44318900/44318807/1322170a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Cultura Plaza Carmen - Free Wi-Fi - Housekeeping - 24/7 front desk 8.6 Excellent 479 reviews £54 includes taxes & fees 4 Mar - 5 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-04&endDate=2026-03-05&selected=44318807&PinnedHotelID=44318807&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=27490073&PinnedHotelID=27490073&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=27490073,19255,109701476,68218522,4791) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle at scheduled times and on request for a surcharge - Free self parking on site - Free secured valet parking on site - Limited on-site valet and self parking - Wheelchair-accessible parking available ### Food and drink - Free local cuisine breakfast available daily 6:00 AM to 11:00 AM - 2 coffee shops/cafes - A bar/lounge - A restaurant ### Restaurants on site - EL PATIO DEL BALMORAL ### Things to do - 24-hour gym - Shopping centre - Winery ### Family friendly - In-room cot - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - 7 meeting rooms - Business centre - Computer station - Conference centre ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 accessible parking spaces - Braille/raised signage - Lift (81 centimetre wide door) - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible parking - Wheelchair-accessible public bathroom - Wheelchair-accessible restaurant - Wheelchairs on site ### More - 1 building - 7 floors - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Free cot ### Bathroom - Free toiletries - Hair dryer - Shampoo - Soap - Toilet paper - Towels provided ### Food and drink - Coffee/tea maker - Limited room service ### More - Air conditioning - Desk - Individual decor - Individual furnishings - Iron/ironing board on request - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 15, per pet, per night, plus a deposit of USD 100 per stay Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome 2 children, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 4) - Pet deposit: USD 100 per stay - Pet fee: USD 15 per pet, per night - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a smoke detector If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms ### Property is also known as Balmoral Premium Rooms Hotel San Jose Balmoral Premium Rooms Hotel Balmoral Premium Rooms San Jose Balmoral Suites Hotel Balmoral Premium Rooms Balmoral Suites San José Balmoral Suites Hotel San José ## Frequently asked questions ### Is Balmoral Suites pet-friendly? ### How much is parking at Balmoral Suites? ### What time is check-in at Balmoral Suites? ### What time is check-out at Balmoral Suites? ### Does Balmoral Suites provide a shuttle to the airport? ### Where is Balmoral Suites located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Balmoral Suites Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 6.6 Location ### 8.6 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 15 8 - Good 10 6 - Okay 7 4 - Poor 2 2 - Terrible 6 ## Reviews ### 10/10 Excellent #### Susan 15 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved the atrium restaurant. The building is beautiful and a perfect place to relax after an airport travel journey. ##### Susan Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Cindy 16 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities Staff was excellent and Breakfast wonderful ##### Cindy ### 6/10 Okay #### Raymond 29 Nov 2024 Rooomd are clean, but the breakfast sucked ##### Raymond Stayed 2 nights in Nov 2024 ### 4/10 Poor #### Daniel 12 Jan 2025 Liked: Cleanliness, staff & service, amenities The hotel is physically located in the historical district, easy walking distance to key tourist hot spots. Issues with hotel room, each day was an adventure to get in the room, sometimes 2 or 3 visits was needed to get in my room, every time I took a shower, the fire alarm was being activated, loose hinge screws on primary room closet door, issue with toilet flushing water level, it needed me to add 2-3 liters of water in order not to get the sewer smell in the bathroom. ##### Daniel Stayed 6 nights in Jan 2025 ### 8/10 Good #### Melissa 31 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything was great, however a bar was advertised but the bar was only open for special occasions. We had a junior suite with 2 bedrooms. A suite implies a “sitting area” but the room was just a bathroom, hallway and 2 bedrooms. Nowhere to “hang out”. The parking was really nice and easy to get your car whenever you needed it. ##### Melissa Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Gargi 27 Dec 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stayed for a night and it was clean , location was perfect to walk around the city and staff were nice. ##### Gargi ### 10/10 Excellent #### Doug 2 Feb 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Comfy stay Great spot in the heart of San Jose . Good Valet who took care of the car and luggage. The room was clean and we had a good meal in the hotel restaurant. ##### Doug Stayed 1 night in Jan 2023 ### 10/10 Excellent #### John 28 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great service ##### John Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Rita 1 Sept 2022 Liked: Cleanliness, staff & service, property conditions & facilities Lits confortables ##### Rita Stayed 1 night in Aug 2022 ### 6/10 Okay #### Anand 25 Nov 2022 Liked: Room comfort Disliked: Cleanliness, staff & service The toilet had black spots under the rim. The coffee pot was not clean either ##### Anand Stayed 1 night in Nov 2022 ### 6/10 Okay #### yana 18 Dec 2023 Liked: Staff & service, property conditions & facilities Our room was not prepared properly. Took multiple calls to fix issues. The two-room suite did not have coffee maker not mini fridge. WiFi signal was not reachable in the room we have stayed. ##### yana Stayed 2 nights in Dec 2023 ### 6/10 Okay #### G 29 Aug 2018 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities, room comfort Room 506 -- King size bed with headboard not attached. Not attached to the bed or the wall. End table on one side of the bed only. Cheap as heck HVAC. When the temperature rises and the digital thermostat triggers the a.c.it sounds like the inside of a wind tunnel. Couldn't the hotel have afforded an a.c.system with graduated/adjustable fan speeds? And the room key card needs to be inserted in a receptacle by the door to permit the lights to work. Really? ##### G Stayed 2 nights in Aug 2018 ### 4/10 Poor #### James Brian 10 Dec 2022 Liked: Cleanliness, staff & service I had called tthe hotel to confirm my 8 day reservation in the Presidential Suite 2 days prior, and the hotel front desk confirmed it. Also told them that my flight did not arrive until 8: 40 p.m. and confirmed a late check in. On arrival at the hotel, I was told the Suite was occupied, and they gave me a lame excuse that someone else had booked it through Expedia two days after I did, and had arrived earlier. Truth is they re-sold it for more money and gave me a smaller room no refund. ##### James Brian Stayed 8 nights in Dec 2022 ### 6/10 Okay #### OTTO 9 Apr 2023 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities En si la ubicación del hotel no fue de mi agrado. Pocas opciones del desayuno-muy limitado el servicio ##### OTTO Stayed 5 nights in Apr 2023 ### 6/10 Okay #### Kalyn 7 May 2022 Liked: Cleanliness Disliked: Amenities No hot water ##### Kalyn Stayed 1 night in May 2022 ### 8/10 Good #### steve 14 Mar 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort would have given a better rating, but the covid test that I scheduled ahead of time was somehow lost in the shuffle, as well as my pre-booked ride to the airport. Other than that, I would stay again. Great location and the Belford Suite was perfect for us! ##### steve Stayed 2 nights in Mar 2022 ### 8/10 Good #### Ryan 26 Dec 2021 Liked: Cleanliness, amenities, property conditions & facilities It took over an hour to check in because they had no record of my reservation from expedia. After talking directly with expedia they were able to check me in and gave me a room upgrade. The room itself was very clean and inviting. ##### Ryan Stayed 1 night in Dec 2021 ### 10/10 Excellent #### Rondalynne 24 Dec 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place to go. Very nice rooms, good food. Off a long road to get there. We did ut in a little car, lots of bumps. Good activities on site. ##### Rondalynne Stayed 3 nights in Dec 2021 ### 8/10 Good #### JOHNNY 7 Jun 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muy bien buena ubicación y buen desayuno ##### JOHNNY Stayed 3 nights in Jun 2021 ### 8/10 Good #### YVES 23 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### La suite junior nous a bien plu! Emplacement idéal. Parking gratuit voiturier super efficace pour les jeu de taquin. Appartement avec 2 chambres idéal en famille. Très calme malgré l emplacement. Juste un problème à l accueil hôtel. Com n aurait selon la réceptionniste pas communiquer qu on était 3\. Il a fallu montrer la preuve. Cela crée un doute sur le sérieux de l établissement où celui d’hôtel. Com. Dommage . ##### YVES Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Pena 22 Oct 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Recommended The hotel is located in the heart of the city where everything is at your door. The room was extremely big with a king bed. It was very clean and comfortable. The only thing that was not was the shower head. The water pressure was strong but the shower head was terrible and with the pressure, the water pinched my skin. Not comfortable. Besides that, everything was great! ##### Pena Stayed 2 nights in Oct 2019 ### 10/10 Excellent #### Humberto, Belize 15 Oct 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I would say they have a really friendly staff. As far as I can recall I didn’t dislike anything.. ##### Humberto Stayed 3 nights in Oct 2019 ### 10/10 Excellent #### Verified traveller 11 Apr 2019 Liked: Cleanliness, staff & service, property conditions & facilities Amazing, great hotel, very impressed! Super clean, great staff and right in the middle of the city! ##### Verified traveller Stayed 1 night in Apr 2019 ### 2/10 Terrible #### DAVID 19 Feb 2019 Disliked: Staff & service, property conditions & facilities, room comfort #### Very disappointing experience I have stayed here before but will not do so again 1\. I had booked a 2 bedroom junior suite but got 2 bedrooms and one bathroom - I did not complain because my travel companion was unable to complete the trip. 2\. Having left my credit card the hotell authorised US100 on my card. I tried to charge lunch($30 Approx) to my room I was to,d I had to pay in cash or credit card - attemptsto reverse this decision by contacting the front desk proved negative, though when I complained to the front desk I was told I could charge to my room. 3\. Hotel have any number of tour brochures and at the front desk I booked an afternoon tour for the following day- after waiting 45 minutes the transport had not arrived - the front desk phoned the travel company who I was told said that they had no reservation, but if I wanted I could get a taxi to the departure point and they would knock $10 off the cost - I didn’t bother. 4\. I had a 5.40AM departure flight and was told I needed to book a taxi at least 24 hours in advance - and this I did - the NEXT morning I was woken abruptly at 2.30 AM to be told my airport taxi was waiting for me - this was 24 hours before my flight There were other minor issues, but clearly at this hotel the left hand does not know what the right hand is doing-no one at the front desk was prepared to take responsibility and the stock answer was that it would have to be referred to his or her supervisor, who I suspect did not exist ##### DAVID Stayed 5 nights in Feb 2019 ### 8/10 Good #### Verified traveller 4 Feb 2019 Liked: Cleanliness, staff & service, amenities Rooms needed maintaince and some paint on the interior doors of our room The restaurant service was very slow and the food was mediocre. ##### Verified traveller Stayed 2 nights in Feb 2019 ## Expedia's Latest Trends ### Hotels > [Family-Friendly Hotels in Reykjavik](https://www.expedia.co.uk/Reykjavik-Hotels-Family-Friendly-Hotel.0-0-d6054688-tFamilyFriendlyHotel.Travel-Guide-Filter-Hotels) > > [Hotels near Cork Racecourse](https://www.expedia.co.uk/Cork-Racecourse-Hotels.0-l6300749-0.Travel-Guide-Filter-Hotels) > > [Petit Palace](https://www.expedia.co.uk/Santorini-Hotels-Petit-Palace.h4219536.Hotel-Information) > > [Brick Lane Guest House](https://www.expedia.co.uk/London-Hotels-Brick-Lane-Guest-House.h37585971.Hotel-Information) > > [Hotels near Theatre Royal Stratford East](https://www.expedia.co.uk/Theatre-Royal-Stratford-East-Hotels.0-l553248621532509007-0.Travel-Guide-Filter-Hotels) > > [Hotels in Dunblane](https://www.expedia.co.uk/Dunblane-Hotels.d5718.Travel-Guide-Hotels) > > [Hotels near Stoneham Golf Club](https://www.expedia.co.uk/Stoneham-Golf-Club-Hotels.0-l6173450-0.Travel-Guide-Filter-Hotels) > > [Hotel Spiaggia d'Oro - Charme & Boutique by Double Hospitality](https://www.expedia.co.uk/Salo-Hotels-Hotel-Spiaggia-DOro-Charme-Boutique.h1609502.Hotel-Information) > > [Hotels in José Ignacio](https://www.expedia.co.uk/Jose-Ignacio-Hotels.d6139775.Travel-Guide-Hotels) > > [Hotels near Caversham Golf Club](https://www.expedia.co.uk/Caversham-Golf-Club-Hotels.0-l6244895-0.Travel-Guide-Filter-Hotels) > > [Delta Hotels by Marriott San Jose Aurola](https://www.expedia.co.uk/San-Jose-Hotels-Delta-Hotels-By-Marriott-San-Jose-Aurola.h4791.Hotel-Information) > > [Hotels in Princeton](https://www.expedia.co.uk/Princeton-Hotels.d603263.Travel-Guide-Hotels) > > [Hotel Casa Roland San José](https://www.expedia.co.uk/San-Jose-Hotels-Hotel-Casa-Roland-San-Jose.h1189882.Hotel-Information) > > [Staycity Aparthotels, Dublin, Saint Augustine Street](https://www.expedia.co.uk/Dublin-Hotels-Staycity-Aparthotels-Saint-Augustine-Street.h2082006.Hotel-Information) > > [Hotels in Fresnay-sur-Sarthe](https://www.expedia.co.uk/Fresnay-Sur-Sarthe-Hotels.d6346808.Travel-Guide-Hotels) ### Flights > [Flights from Chennai (MAA) to Marmagao (GOI)](https://www.expedia.co.uk/lp/flights/maa/goi/chennai-to-goa) > > [Flights from kobe airport](https://www.expedia.co.uk/lp/airports/ukb/flights-from-kobe-airport) > > [Flights from Southampton (SOU) to Carcassonne (CCF)](https://www.expedia.co.uk/lp/flights/sou/ccf/southampton-to-carcassonne) > > [Flights from Hounslow (LHR) to Golubovci (TGD)](https://www.expedia.co.uk/lp/flights/lhr/tgd/london-to-podgorica) ### Packages > [Arsuz Holidays](https://www.expedia.co.uk/Arsuz.d3000404299.Holidays-City-Breaks) > > [Isle of Barra Holidays](https://www.expedia.co.uk/Isle-Of-Barra.d687.Holidays-City-Breaks) ### General > [Visit Upper Oddington](https://www.expedia.co.uk/Upper-Oddington.dx3000439233) > > [Visit Wormit](https://www.expedia.co.uk/Wormit.dx602276) > > [Visit Les Boisses](https://www.expedia.co.uk/Les-Boisses.dx6339405) ---