East side of Costa Rica Country Club, San Rafael, San Rafael
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Thank you for your review, Josue! We are glad to hear that you had a great stay at Apartotel & Suites Villas del Río. We look forward to welcoming you back in the future.
Thank you for sharing your experience at Apartotel & Suites Villas del Río. We are glad to hear that you found the hotel very secure and comfortable. Your feedback is highly appreciated.
8/10 Good
William Michael
Travelled with partner
29 Apr 2024
Liked: Cleanliness, amenities
Nice breakfast, older property but the staff made requested repairs in a somewhat timely fashion.
William Michael
Stayed 28 nights in Feb 2024
Response from Front Desk staff on 2 May 2024
Hello WilliamThank you for sharing your experience at Apartotel & Suites Villas del Río. We are glad to hear that you found the nice bestiary . Your feedback is highly appreciated.
The location was great. The property was gated so it was very safe. The rooms were big and spacious juat wish each room had A/c.
vicky
Stayed 4 nights in Feb 2024
Response from Front desk staf on 2 May 2024
Hello Vicky Thank you for sharing your experience at Apartotel & Suites Villas del Río. We are glad to hear that you found the hotel very secure and comfortable. Your feedback is highly appreciated.
10/10 Excellent
kristy, lacey
Travelled with family, Travelled with family and small children
Lovely property and kind and helpful staff. We had a great experience.
kristy
Stayed 4 nights in Apr 2024
Response from Villas del Rio Staff on 24 Apr 2024
Thank you for your review, Kristy. We are delighted to hear that you had a great experience at Apartotel & Suites Villas del Río. Your feedback is much appreciated.
Very pleasant and convenient. My rented apartment offered a huge space of 3 beds 2 baths, very neat and clean. Breakfast was excellent, we enjoyed our 2 nights stay in Apartotel and visiting the attractions near San Jose.
Ajit
Stayed 2 nights in Apr 2024
Response from Villas del Rio Staff on 18 Apr 2024
Dear Ajit, we are thrilled you enjoyed the staff at breakfast the most during your stay! Thank you for recommending us with a 10. We look forward to welcoming you back soon.
Beautiful suits immaculate property, rooms well used but clean and functional with beautiful floors.
Adam
Stayed 1 night in Apr 2024
Response from Villas del Rio Staff on 18 Apr 2024
Dear Adam, we are thrilled you enjoyed the hotel during your stay! Thank you for recommending us with a 10. We look forward to welcoming you back soon.
I have stayed here multiple times and have never had a bad experience
Mark
Stayed 1 night in Mar 2024
Response from Villas del Rio Staff on 3 Apr 2024
Thank you for your review, Mark! We are glad to hear that you have consistently had a pleasant experience during your stays at Apartotel & Suites Villas del Río. We strive to provide excellent service to all our guests and we look forward to welcoming you back again soon.
Dear Hyung, thank you for your feedback! We are sorry thta the hotel wasnt what you expected We look forward to welcoming you back soon after full renovations!
Iam happy for this place it was secure and clean and friendly
Maria
Stayed 4 nights in Mar 2024
Response from Villas del Rio Staff on 3 Apr 2024
Thank you for your review, María! We are glad to hear that you have consistently had a pleasant experience during your stays at Apartotel & Suites Villas del Río. We strive to provide excellent service to all our guests and we look forward to welcoming you back again soon.
Thank you for your review, Courtney! We are glad to hear that you had a pleasant experience during your stays at Apartotel & Suites Villas del Río and Staff was extremely friendly and accommodating.We strive to provide excellent service to all our guests and we look forward to welcoming you back again soon.
Dear Gabriel, thank you for your feedback! We are thrilled to hear you enjoyed your stay with us. We appreciate your high ratings. We look forward to welcoming you back soon!
8/10 Good
Yasel, Naples
17 Mar 2024
Yasel
Stayed 2 nights in Mar 2024
Response from Villas del Rio Staff on 10 Apr 2024
Dear Yasel, thank you for your feedback! We look forward to welcoming you back soon!
10/10 Excellent
Carl, Escazu
Travelled with family, Travelled with pets
10 Mar 2024
It fit our needs perfectly. Fair price, large apartment with all we needed, more pet friendly than I’ve ever seen anywhere. Very friendly staff and a fantastic location. We loved it and will be back!
Carl
Stayed 2 nights in Mar 2024
Response from Villas del Rio Staff on 10 Apr 2024
Dear Carl, thank you for your feedback! We are thrilled to hear you enjoyed your stay with us. We appreciate your kind words and high ratings. We look forward to welcoming you back soon!
What a wonderful place to stay in San Jose. So spacious, wonderful breakfast, staff always available.
Michael John
Stayed 6 nights in Mar 2024
Response from Villas del Rio Staff on 10 Apr 2024
Dear Mike, thank you for your feedback! We are thrilled to hear you enjoyed your stay with us. We appreciate your kind words and high ratings. We look forward to welcoming you back soon!
Dear Mark, thank you for your feedback! We are thrilled to hear you enjoyed your stay with us. We appreciate your kind words and high ratings. We look forward to welcoming you back soon!
10/10 Excellent
sylvia j
Travelled with group
7 Mar 2024
Liked: Cleanliness, amenities
I was ok, it was clean but everything little thing that we want to use it was a charge. Also needs to be updated a little bit. Sofas in the room are a little rusty and make a lot noise when we open the bed. I will not coming back here again
sylvia j
Stayed 4 nights in Feb 2024
Response from Villas del Rio Staff on 10 Apr 2024
Dear Sylvia, thank you for your feedback! We are thrilled to hear you enjoyed your stay with us. We appreciate your kind words and high ratings. We look forward to welcoming you back soon!
10/10 Excellent
mark
3 Mar 2024
Disliked: Cleanliness
mark
Response from Villas del Rio Staff on 10 Apr 2024
Dear Mark, thank you for your feedback! We are thrilled to hear you enjoyed your stay with us. We appreciate your high ratings. We look forward to welcoming you back soon!
Response from Your friends of Villas del Rio on 1 Mar 2024
Hello dear ArmandoFirst of all, we really appreciate that you choose our hotel during your stay in Costa Rica.We thank you for taking a few minutes to make your comment public and we are sorry you had a bad experience during your stay.Every comment received is very important and helps us to improve.We hope that when ever you return to Costa Rica, you can make Villas del Rio your new home.Have a happy and safe trip back home.
Response from Your friends of Villas del Rio on 1 Mar 2024
Hello dear ZoilaFirst of all, we really appreciate that you choose our hotel during your stay in Costa Rica.We thank you for taking a few minutes to make your comment public, this is the reason why we work for, special when the client leaves, there is a smile and there is a happy memory of this stay.Every comment received is very important and helps us to improve.We hope that when ever you return to Costa Rica, you can make Villas del Rio your new home.Have a happy and safe trip back home.
6/10 Okay
John, Conestoga
Travelled with family, Business traveller
26 Feb 2024
Disliked: Cleanliness
Good location. Cleaning needs improvement. Noisy. Minor repairs needed. Pool can be roust with the younger crowd.
John
Stayed 2 nights in Feb 2024
Response from Your friends of Villas del Rio on 1 Mar 2024
Hello dear JohnFirst of all, we really appreciate that you choose our hotel during your stay in Costa Rica.We thank you for taking a few minutes to make your comment publicEvery comment received is very important and helps us to improve.We hope that when ever you return to Costa Rica, you can make Villas del Rio your new home.Have a happy and safe trip back home.
Been to site several times. Would recommend having a rental car as Mall is too far to walk to and a Taxi driver from the Intercontinental hotel will literally charge 4 times what the Aparthotel derivied taxi charges. Rainforest, Beach options are far away, own car or at least Tourist shuttle. Booked cheapest suite, was the smallest apartment I have had to date. They finally fixed the second lower level pool. It was too cold for people to swim into though. low 60S Farenheit. They need a pool warmer as overnight the area can get unto the 50's F. Area to East is actually little risque even though overall neighnborhood is exclusive Escazu. Area to West of Aparthotel by US Embassy more exclusive. Prices are higher though for Fast Food, better restuarants, and even a grocery store than in most of the United States An example was an Argentina Restuarnt about 3/4 of a mile away-$60 for a 8 ounce steak some veggies and a Coke. Higher than North America.I would only recommend the site as a stayover to the Rainforest or Volcano, beaches ect.
David
Stayed 5 nights in Feb 2024
Response from Your friends of Villas del Rio on 1 Mar 2024
Hello dear DavidFirst of all, we really appreciate that you choose our hotel during your stay in Costa Rica.We thank you for taking a few minutes to make your comment public, this is the reason why we work for, special when theEvery comment received is very important and helps us to improve.We hope that when ever you return to Costa Rica, you can make Villas del Rio your new home.Have a happy and safe trip back home.
Once inside the guarded entrance gate the property was pretty and pools were lovely. But it’s on a very busy road - and didn’t feel safe at night. Also sound of traffic kept us up all night - then the included breakfast ran out of food and seating for a good while. Would not recommend.
Charlotte
Stayed 3 nights in Feb 2024
Response from Your friends of Villas del Rio on 1 Mar 2024
Hello dear Charlotte enFirst of all, we really appreciate that you choose our hotel during your stay in Costa Rica.We thank you for taking a few minutes to make your comment public.Every comment received is very important and helps us to improve.We hope that when ever you return to Costa Rica, you can make Villas del Rio your new home.Have a happy and safe trip back home.
Response from Your friends of Villas del Rio on 1 Mar 2024
Hello dear SamanthaFirst of all, we really appreciate that you choose our hotel during your stay in Costa Rica.We thank you for taking a few minutes to make your comment public, this is the reason why we work for, special when the client leaves, there is a smile and there is a happy memory of this stay.Every comment received is very important and helps us to improve.We hope that when ever you return to Costa Rica, you can make Villas del Rio your new home.Have a happy and safe trip back home.
I had the best time here. The staff is super nice and helpful, the place was super clean and I always felt safe, not to mention the location is amazing. This was my second time here and I would come back for sure
Lizbeth
Stayed 1 night in Feb 2024
Response from Your friends of Villas del Rio on 1 Mar 2024
Hello dear LizbethFirst of all, we really appreciate that you choose our hotel during your stay in Costa Rica.We thank you for taking a few minutes to make your comment public, this is the reason why we work for, special when the client leaves, there is a smile and there is a happy memory of this stay.Every comment received is very important and helps us to improve.We hope that when ever you return to Costa Rica, you can make Villas del Rio your new home.Have a happy and safe trip back home.
10/10 Excellent
Richard
15 Feb 2024
Richard
Stayed 1 night in Feb 2024
Response from Villas del Rio Staff on 10 Apr 2024
Dear Ricard, thank you for your feedback! We are thrilled to hear you enjoyed your stay with us. We appreciate your high ratings. We look forward to welcoming you back soon!
10/10 Excellent
Natalie
Travelled with family, Travelled with family and small children
This was a great find. Good quality apartment with extras like 2 pools, hot tub, gym, playground and wonderful free breakfast, all of which we greatly enjoyed.
Natalie
Stayed 1 night in Feb 2024
Response from Your friends of Villas del Rio on 1 Mar 2024
Hello dear NatalieFirst of all, we really appreciate that you choose our hotel during your stay in Costa Rica.We thank you for taking a few minutes to make your comment public, this is the reason why we work for, special when the client leaves, there is a smile and there is a happy memory of this stay.Every comment received is very important and helps us to improve.We hope that when ever you return to Costa Rica, you can make Villas del Rio your new home.Have a happy and safe trip back home.
8/10 Good
L
9 Feb 2024
Liked: Cleanliness, room comfort
Nice extended suite Hotel 32-best SJ neighborhood
In Escazu. Upscale. I stayed for 3 weeks while doing some dental/vacationing. Breakfast is excellent with fruit, cheese, pastries, yogurt, cereal, oatmeal, juice, eggs made to order. Self laundry on site. Struct Entry guard/gate. Staff works hard to please. Reasonable price.
L
Stayed 10 nights in Jan 2024
Response from Your friends of Villas del Rio on 1 Mar 2024
Hello dear guestFirst of all, we really appreciate that you choose our hotel during your stay in Costa Rica.We thank you for taking a few minutes to make your comment public, this is the reason why we work for, special when the client leaves, there is a smile and there is a happy memory of this stay.Every comment received is very important and helps us to improve.We hope that when ever you return to Costa Rica, you can make Villas del Rio your new home.Have a happy and safe trip back home.
The staff are all friendly and we always enjoy taking our pups to Escazú and staying here.
christopher
Stayed 3 nights in Feb 2024
Response from Your friends of Villas del Rio on 1 Mar 2024
Hello dear ChristopherFirst of all, we really appreciate that you choose our hotel during your stay in Costa Rica.We thank you for taking a few minutes to make your comment public, this is the reason why we work for, special when the client leaves, there is a smile and there is a happy memory of this stay.Every comment received is very important and helps us to improve.We hope that when ever you return to Costa Rica, you can make Villas del Rio your new home.Have a happy and safe trip back home.
Clean and friendly staff. Loved my experience there and would come back
Tiara
Stayed 4 nights in Jan 2024
Response from Your friends of Villas del Rio on 1 Mar 2024
Hello dear TiaraThank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon. We appreciate your feedback its very important for us. We do take pride in catering to our guests’ needs the best way we can. Perhaps you could see that we are undergoing renovations, the hotel started a complete renovation last year, including all rooms, furniture and beds of course. We hope to have the entire hotel renovated for our clients by mid-2024.We wish you an excellent day and safe return home.If you’re traveling to this area in the future, don’t hesitate to contact us
This is one of the best places I ve stayed at here in Costa Rica. The staff was very welcoming and helpful. There are two pools and one of them is heated, which was so nice! The room are spacious and very clean. The location is great walking distance to shopping and restaurants.
Frank
Stayed 6 nights in Jan 2024
Response from Your friends of Villas del Rio on 1 Mar 2024
Thank you very much for your stay, we appreciate your comment!!!
8/10 Good
Ms
23 Jan 2024
Ms
Stayed 2 nights in Jan 2024
Response from Villas del Rio Staff on 10 Apr 2024
Dear William, thank you for your feedback! We are thrilled to hear you enjoyed your stay with us. We look forward to welcoming you back soon!
10/10 Excellent
Alicia
Travelled with group
23 Jan 2024
Liked: Cleanliness, room comfort
Awesome stay in San Jose
Very clean, extremely friendly, polite. Took care of needs quickly. Room clean, spacious. Breakfast 5/10. Customer service 10/10. Larry was amazing!!!!!!
Alicia
Stayed 5 nights in Jan 2024
Response from Your friends of Villas del Rio on 1 Mar 2024
Hello dear AliciaFirst of all, we really appreciate that you choose our hotel during your stay in Costa Rica.We thank you for taking a few minutes to make your comment public, this is the reason why we work for, special when the client leaves, there is a smile and there is a happy memory of this stay.Every comment received is very important and helps us to improve.We hope that when ever you return to Costa Rica, you can make Villas del Rio your new home.Have a happy and safe trip back home.
10/10 Excellent
Lee
Travelled with family and small children, Travelled with group
I have stayed there a few times and it’s always been good. Staff are pleasant security is pleasant no hassle. They upgraded my room to a big suite for the same price. Wonderful place to stay and safe would recommend anybody visiting Costa Rica to stay there.
Lee
Stayed 1 night in Jan 2024
Response from Your friends of Villas del Rio on 1 Mar 2024
Thank you very much for your stay, we appreciate your comment!!!
10/10 Excellent
Brendon
16 Jan 2024
Liked: Cleanliness, room comfort
Brendon
Stayed 2 nights in Jan 2024
Response from Your friends of Villas del Rio on 16 Jan 2024
Hi BrendonThank you very much for your stay and leave us a great review, see you soon!!
Response from Your friends of Villas del Rio on 16 Jan 2024
Hi AndrewThank you very much for your stay and leave us a great review, see you soon!!
10/10 Excellent
Monique, las vegas
Travelled with partner
30 Dec 2023
Liked: Cleanliness, amenities
Excellent location, superb service , outstanding breakfast….employees go above and beyond to assist you. Swimming pool is heated and they offer cleaning every day.
Rooms need to be updated a little
Monique
Stayed 8 nights in Dec 2023
Response from Your friends of Villas del Rio on 16 Jan 2024
Hi MoniqueThank you very much for your stay and leave us a great review, see you soon!!
Room was good. Sofa bed was really old and worn. The refrigerator did not work. Breakfast was great! Staff were very friendly! Near shops and restaurants.
Ying
Stayed 2 nights in Dec 2023
Response from Your friends of Villas del Rio on 16 Jan 2024
Hi YingThank you very much for your stay and leave us a review, taken in considerantion your kind words, See you soon!!
Villas del Rio is our home away from home. Lovely accomodations (with kitchenette, a separate space for my computer, mini livingroom, and bedroom), great staff, delicious breakfast, and a convenient location. We stay at Villas del Rio whenever we're in the area.
Barbara
Stayed 1 night in Nov 2023
Response from Your friends of Villas del Rio on 18 Dec 2023
Friendly staff, got picked up from the airport and shuttled to the airport smoothly. Located in a safe area with just about everything you need in walking distance or a short uber ride away.
Martin
Stayed 4 nights in Nov 2023
Response from Your friends of Villas del Rio on 18 Dec 2023