Title: Kimpton Hotel Enso by IHG Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Kimpton Hotel Enso by IHG San Francisco's vibrant neighborhood welcomes travelers with warm hospitality, Thai cuisine at Hed 11, and easy access to local gems like The Regency Ballroom ## Photo gallery for Kimpton Hotel Enso by IHG ![Thai cuisine - Kimpton Hotel Enso by IHG (San Francisco)](https://images.trvl-media.com/lodging/1000000/10000/6000/5901/c5f4dd66.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Room, 1 King Bed, City View | Frette Italian sheets, premium bedding, pillow-top beds, in-room safe - Kimpton Hotel Enso by IHG (San Francisco)](https://images.trvl-media.com/lodging/1000000/10000/6000/5901/2eb82085.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Kimpton Hotel Enso by IHG (San Francisco)](https://images.trvl-media.com/lodging/1000000/10000/6000/5901/a951acc6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Kimpton Hotel Enso by IHG (San Francisco)](https://images.trvl-media.com/lodging/1000000/10000/6000/5901/58c09552.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Room, 1 King Bed, Balcony, Corner | View from room - Kimpton Hotel Enso by IHG (San Francisco)](https://images.trvl-media.com/lodging/1000000/10000/6000/5901/b364bdc0.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Kimpton Hotel Enso captures San Francisco charm with modern comforts. Guests enjoy a daily manager's reception on the terrace, a well-equipped gym, and Thai dishes at Hed 11 restaurant. Attentive staff enhance stays at this conveniently located property near The Fillmore. ## Reviews 9.0 Wonderful ## Popular amenities - Pet-friendly - Air-conditioning - Gym - Laundry room £161 includes taxes & fees 1 Mar - 2 Mar ### VIP AccessSee the benefits you'll enjoy with VIP Access > Get more when you're a member > > - Save 15% or more on select VIP Access properties when you reach Silver tier or above > - Experience top-rated quality and exceptional service > - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available > > [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=5901&PinnedHotelID=5901&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=5901&PinnedHotelID=5901&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=5901&PinnedHotelID=5901&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=5901&PinnedHotelID=5901&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=5901&PinnedHotelID=5901&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=5901&PinnedHotelID=5901&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=5901&PinnedHotelID=5901&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=5901&PinnedHotelID=5901&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed Showing 14 of 14 rooms ### View all photos for Room, 2 Queen Beds ![Frette Italian sheets, premium bedding, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/6000/5901/d41021b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds 9.2 Wonderful 7 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Renovated in 2022 - 325 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Room, 2 Queen Beds, City View ![Room, 2 Queen Beds, City View | View from room](https://images.trvl-media.com/lodging/1000000/10000/6000/5901/eeb7960e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, City View 9.6 Exceptional 10 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Renovated in 2022 - City view - 325 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Room, 1 King Bed, Balcony ![Room, 1 King Bed, Balcony | View from room](https://images.trvl-media.com/lodging/1000000/10000/6000/5901/043da18f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Balcony 9.6 Exceptional 4 reviews ### Highlights Furnished balcony Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding - City view - 325 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed, City View ![Room, 1 King Bed, City View | Frette Italian sheets, premium bedding, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/6000/5901/a02d05e0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, City View 9.2 Wonderful 10 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Renovated in 2022 - City view - 325 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed, Patio ![Room, 1 King Bed, Patio | Frette Italian sheets, premium bedding, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/6000/5901/ccb9b415.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Patio 10.0 Exceptional 2 reviews ### Highlights Furnished patio Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding - 325 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Room (Essential) ![Frette Italian sheets, premium bedding, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/6000/5901/ba4730f3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room (Essential) 8.0 Very good 2 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Renovated in 2022 - 325 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Room, 2 Queen Beds, Balcony ![Frette Italian sheets, premium bedding, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/6000/5901/d41021b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, Balcony 8.6 Excellent 4 reviews ### Highlights Furnished balcony Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding - City view - 325 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Room, 1 King Bed ![Frette Italian sheets, premium bedding, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/6000/5901/f0427ce1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed 9.2 Wonderful 9 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Renovated in 2022 - 325 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed, Accessible, Patio (Mobility) ![Courtyard view](https://images.trvl-media.com/lodging/1000000/10000/6000/5901/f77aecca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Accessible, Patio (Mobility) ### Highlights Furnished patio Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding - 325 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed, Accessible, Corner (Mobility) ![Frette Italian sheets, premium bedding, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/6000/5901/f0427ce1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Accessible, Corner (Mobility) ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Renovated in 2022 - 400 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed, Accessible (Mobility) ![Frette Italian sheets, premium bedding, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/6000/5901/8c962741.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Accessible (Mobility) ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Renovated in 2022 - 325 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Room, 2 Queen Beds, Accessible (Mobility) ![Frette Italian sheets, premium bedding, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/6000/5901/d41021b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, Accessible (Mobility) ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Renovated in 2022 - 325 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Room, 1 King Bed, Balcony, Corner ![Room, 1 King Bed, Balcony, Corner | View from room](https://images.trvl-media.com/lodging/1000000/10000/6000/5901/b364bdc0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Balcony, Corner 8.0 Very good 2 reviews ### Highlights Furnished balcony Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding - City view - 325 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed, Corner (Spa) ![Room, 1 King Bed, Corner (Spa) | Frette Italian sheets, premium bedding, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/6000/5901/f7f2f481.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Corner (Spa) 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Renovated in 2022 - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSan-Francisco-Hotels-Kimpton-Hotel-Enso.h5901.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSan-Francisco-Hotels-Kimpton-Hotel-Enso.h5901.Hotel-Information) ## About the area Located in Western Addition, a neighbourhood in San Francisco, Kimpton Hotel Enso by IHG is in the entertainment district. The area's natural beauty can be seen at Golden Gate Park, while The Fillmore and Great American Music Hall are cultural highlights. Ready for a night out? Consider The Regency Ballroom. Spend some time exploring the area's activities, including whale watching. [Visit our San Francisco travel guide](https://www.expedia.co.uk/San-Francisco.dx178305) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C37.78662%2C-122.43030&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=7F1s0CoCx3pKJhOat7w8bWV8G6c=) 1800 Sutter St, San Francisco, CA, 94115 ### What's nearby - California Pacific Medical Center: Pacific Campus 5 min walk \- 0.3 miles - The Fillmore 5 min walk \- 0.3 miles - UCSF Medical Center at Mount Zion 7 min walk \- 0.4 miles - The Regency Ballroom 11 min walk \- 0.6 miles - Kaiser Permanente Medical Center 11 min walk \- 0.6 miles ### Getting around - San Francisco Station 5 min drive - California St & Van Ness Ave Stop 13 min walk - San Francisco International Airport (SFO) 32 min drive ### Restaurants - Maruwu Seicha 丸宇製茶 3 min walk - Hinodeya Ramen Bar 3 min walk - Benihana 3 min walk - Izumi Kaiten Sushi 3 min walk - Nari 3 min walk ## About this property ### Kimpton Hotel Enso by IHG Upscale hotel remodelled in 2022 and located near California Pacific Medical Center: Pacific Campus Located close to The Fillmore and The Regency Ballroom, Kimpton Hotel Enso by IHG provides a free daily manager's reception, a terrace and dry cleaning/laundry services. The on-site Thai cuisine restaurant, Hed 11, serves dinner. In addition to a gym and a snack bar/deli, guests can connect to in-room WiFi (surcharge), with a speed of 25+ Mbps. You'll also enjoy perks such as: - Free bike hire, self-parking (surcharge) and an electric car charging station - Luggage storage, smoke-free property and a vending machine - A 24-hour front desk, a front desk safe and concierge services - Guest reviews say great things about the helpful staff and location Room features All 131 rooms boast comforts, such as premium bedding and laptop-friendly workspaces, in addition to perks, such as air conditioning and bathrobes. Guest reviews speak positively of the cleanliness rooms at the property. Other conveniences in all rooms include: - Recycling, LED light bulbs and eco-friendly cleaning products - Bathrooms with designer toiletries and hairdryers - 37-inch flat-screen TVs with premium channels - Wardrobes/cupboards, free infant beds and heating ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/1000000/10000/1100/1003/74531bb2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Kabuki, part of JdV by Hyatt Western Addition - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 9.0 Wonderful 1,005 reviews £198 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=1003&PinnedHotelID=1003&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/920000/910300/910225/f022a6cd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Infinity Hotel San Francisco, Tapestry Collection by Hilton Marina District - Free Wi-Fi - Air-conditioning - Gym - 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Available in all rooms: WiFi (USD 12.99 per night) - In-room WiFi speed: 25+ Mbps - Available in some public areas: WiFi (USD 12.99 per night) ### Parking and transport - Electric car charging station on site - Secured, covered parking on site (USD 55.86 per day) - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - A restaurant - Coffee and tea in common areas - Free daily manager's reception - Snack bar/deli ### Restaurants on site - Hed 11 ### Things to do - Free bicycle rentals - Gym ### Family friendly - In-room cot - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Luggage storage - Safe at front desk - Vending machine ### Guest services - Change of bedsheets (on request) - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Lift - Thin carpet in room - Wheelchair accessible (may have limitations) - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 8 floors - At least 80% lighting from LEDs - Banquet hall - Built in 1975 - Comprehensive food waste policy - Eco-friendly cleaning products used - Local artist showcase - Locally-owned and organised tours and activities - Renovated entire property - October 2022 - Smoke-free property - Vegan dining options - Vegetarian dining options ## Room amenities ### Bedroom - Free cot - Frette Italian sheets - Hypo-allergenic bedding - Pillowtop mattress ### Bathroom - Designer toiletries - Dressing gowns - Hair dryer - Private bathroom - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 37-inch flat-screen TV with premium cable channels - IPod dock - Pay films ### More - Air conditioning - Cleaning products are eco-friendly - Connecting rooms available - Desk - Desk chair - Eco-friendly toiletries - Free daily newspapers - Free local calls - Heating - Iron/ironing board - Laptop workspace - LED lighting - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 11:00 PM ### Check-out Check-out before 11:00 AM ### Special check-in instructions An adult aged 18 or older must assume all liability for the booking Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. ### Access methods Staffed front desk ### Pets Pets stay for free Service animals are welcome, and are exempt from fees Food and water bowls are available ### Children and extra beds Children are welcome Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 20.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Service fee: USD 0.52 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for in-room wireless Internet: USD 12.99 per night (rates may vary) - Fee for wireless Internet in public areas: USD 12.99 per night (rates may vary) - Covered self-parking fee: USD 55.86 per day (in/out privileges) - Rollaway bed fee: USD 20.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property uses eco-friendly cleaning products This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ## Frequently asked questions ### Is Kimpton Hotel Enso by IHG pet-friendly? ### How much does it cost to stay at Kimpton Hotel Enso by IHG? ### How much is parking at Kimpton Hotel Enso by IHG? ### What time is check-in at Kimpton Hotel Enso by IHG? ### What time is check-out at Kimpton Hotel Enso by IHG? ### Where is Kimpton Hotel Enso by IHG located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Kimpton Hotel Enso by IHG Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.0 Location ### 9.2 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 636 8 - Good 235 6 - Okay 88 4 - Poor 25 2 - Terrible 19 ## Reviews ### 10/10 Excellent #### HOWARD 30 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Excellent room, excellent staff. Our SF hotel when we visit that great city. ##### HOWARD Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### James Michael 27 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Good location, modern room and spacious ##### James Michael Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Maeve 8 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Great location; incredible stay. Entire staff was super friendly and helpful. Room was impeccable in amenities and cleanliness. I’ve stayed in other Kimptons and the Esno did not disappoint. ##### Maeve Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Juliet 9 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities What stood out for me at this hotel was the accessibility and friendliness of the staff! ##### Juliet Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Declan 10 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean in nice location ##### Declan Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Christina 12 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Centrally located in the heart of Japantown you can get almost anywhere in San Francisco with a short bus ride. The hotel was quiet and comfortable, super friendly staff. We will definitely be staying here again for our future visits. ##### Christina Stayed 2 nights in Nov 2025 ### 6/10 Okay #### Kimberly D. 1 Jan 2026 Disliked: Cleanliness Friendly Staff. Location not what I expected. Hotel a little old, needs some updating. ##### Kimberly D. Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Analea 22 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Amazing staff. Room was ready early. Location is so great, literally overlooking mall in Japantown. Rooms lovely, warm and inviting. Not a single complaint. ##### Analea Stayed 1 night in Dec 2025 ### 8/10 Good #### David 27 Jul 2025 Liked: Amenities Hotel has good location and room was comfortable , clean and very quiet ##### David Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Imelda 1 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay and highly recommended! The A/C worked great and kept temperature. The room was very clean and welcoming with a cute view of the nearby plaza breezeway to Japantown. This would be a great place to stay when they have festivals! ##### Imelda Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Jennifer 27 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful hotel steps from Japantown with the best restaurants and shopping. Love this place, so clean and comfortable. We will be back! ##### Jennifer Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Shoshanna 13 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great location, very quiet and comfortable, good service, and complementary coffee service in the morning - all we had hoped for! ##### Shoshanna Stayed 1 night in Jun 2025 ### 10/10 Excellent #### mathew 26 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice character Hotel was nice. Great location with character ##### mathew Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Andrea 26 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This property was in the best location to everything we wanted to do. Plus all of the Asian food options were great! ##### Andrea Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Darlene 14 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location was terrific: safe, close to restaurants and shopping ##### Darlene Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Alanna 13 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The overnight manager was amazing and very helpful. The individuals who checked us in were also great. Will definitely be back soon ! ##### Alanna Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### anne 17 Jun 2025 Liked: Cleanliness Wonderful staff at front desk. Very easy to get to places to eat and right across from Japan town. ##### anne Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Andres 25 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Very nice hotel in a great location and parking was included, which is really good to have in SF. ##### Andres Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Donna 9 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love the Enso. Very clean and spacious rooms. Great being in Japantown with dining and shopping options. Nice to have parking in SF even if you have to pay for it. Would highly recommend! ##### Donna Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Catharine 25 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect central location to enjoy SF. Near Fillmore Street, which is great for restaurants and shopping. Easy public transporation out to museums. Easy walk to Presidio. ##### Catharine Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Heidi 27 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Comfortable and clean hotel. Quality sheets and comforter on a comfortable bed. It was a little noisy at 10pm but probably due to it being a Marathon weekend. ##### Heidi Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Melissa 26 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stayed here for a quick trip with my husband and loved the location and how close it is to Japantown eateries. The hotel is beautiful and nicely appointed. The lobby has plenty of seating if you’d like to hang out and in the morning have coffee and tea. Our room was spacious, clean, and very modern. We had a soaking tub in our bathroom which was a nice touch. We were able to walk to dinner and our concert at The Fillmore easily. The hotel has parking onsite for an additional charge which made it easy to get in/out. The hotel staff were pleasant and helpful. I’m happy with our choice to stay here and will happily return. ![View from our hotel room. Right across the street from Japantown eateries. ](https://a.travel-assets.com/ugc/hotel-reviews/e03efcf7-a4fc-4ed5-ae9d-c77807e53876-1761446598542.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Melissa Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Christine 11 Aug 2024 Liked: Staff & service Great location and extremely friendly staff in the front and also the housekeeping. ##### Christine Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Liz 6 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is completely lovely, safe and clean. ##### Liz Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Kara 25 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel is well appointed, clean and beds are comfortable. Parking was easy. Staff was pleasant and hotel is in a nice neighborhood near Japantown with excellent food nearby. Would stay here again. ##### Kara Stayed 1 night in Mar 2025 ## Expedia's Latest Trends ### Hotels > [The Viv Hotel, Anaheim, a Tribute Portfolio Hotel](https://www.expedia.co.uk/Anaheim-Hotels-The-Viv-Hotel.h50907370.Hotel-Information) > > [Axiom Hotel](https://www.expedia.co.uk/San-Francisco-Hotels-Axiom-Hotel-San-Francisco.h23581.Hotel-Information) > > [Club Donatello](https://www.expedia.co.uk/San-Francisco-Hotels-Club-Donatello.h44300966.Hotel-Information) > > [Pod Room O'Farrell St Union Square](https://www.expedia.co.uk/San-Francisco-Hotels-Pod-Room-OFarrell-St-Union-Square.h22386714.Hotel-Information) > > [Hotel Riu Plaza Fisherman's Wharf](https://www.expedia.co.uk/San-Francisco-Hotels-Hotel-Riu-Plaza-Fishermans-Wharf.h24625.Hotel-Information) > > [The Marker Union Square San Francisco](https://www.expedia.co.uk/San-Francisco-Hotels-The-Marker-San-Francisco.h15769.Hotel-Information) > > [Alma San Diego Downtown, a Tribute Portfolio Hotel](https://www.expedia.co.uk/San-Diego-Hotels-Alma-San-Diego-Downtown.h2133509.Hotel-Information) > > [The Metro Hotel](https://www.expedia.co.uk/San-Francisco-Hotels-The-Metro-Hotel.h69680556.Hotel-Information) > > [Argonaut Hotel](https://www.expedia.co.uk/San-Francisco-Hotels-Argonaut-Hotel-A-Noble-House-Hotel.h915510.Hotel-Information) > > [The Prospect Hollywood](https://www.expedia.co.uk/Los-Angeles-Hotels-The-Whitley-Hollywood.h42644328.Hotel-Information) > > [King George Hotel](https://www.expedia.co.uk/San-Francisco-Hotels-King-George-Hotel.h14451.Hotel-Information) > > [Pixar Place Hotel](https://www.expedia.co.uk/Anaheim-Hotels-Disneys-Paradise-Pier-Hotel.h9503.Hotel-Information) > > [Palihouse West Hollywood at Beverly Hills](https://www.expedia.co.uk/Los-Angeles-Hotels-Palihouse-West-Hollywood.h13072.Hotel-Information) > > [Hotel Zelos San Francisco](https://www.expedia.co.uk/San-Francisco-Hotels-Hotel-Zelos-San-Francisco.h225819.Hotel-Information) > > [Sonesta ES Suites San Francisco Airport Oyster Point Waterfront](https://www.expedia.co.uk/San-Francisco-Hotels-Sonesta-ES-Suites-San-Francisco-Airport-Oyster-Point.h524164.Hotel-Information) > > [Kimpton Alton Fisherman's Wharf by IHG](https://www.expedia.co.uk/San-Francisco-Hotels-Kimpton-Alton-Hotel-Fishermans-Wharf.h1047.Hotel-Information) > > [Beacon Grand, A Union Square Hotel ](https://www.expedia.co.uk/San-Francisco-Hotels-Sir-Francis-Drake-Hotel.h15254.Hotel-Information) > > [The Laurel Inn, part of JdV by Hyatt](https://www.expedia.co.uk/San-Francisco-Hotels-The-Laurel-Inn.h521553.Hotel-Information) > > [Premier Inn & Suites](https://www.expedia.co.uk/Oakland-Hotels-Premier-Inn-Suites.h98374288.Hotel-Information) > > [Disneyland Hotel](https://www.expedia.co.uk/Anaheim-Hotels-Disneyland-Hotel.h15276.Hotel-Information) > > [ The Hollywood Franklin Hotel near Universal Studios](https://www.expedia.co.uk/Los-Angeles-Hotels-The-Adler-A-Hollywood-Hills-Hotel.h9761.Hotel-Information) > > [Palihotel San Francisco](https://www.expedia.co.uk/San-Francisco-Hotels-Palihotel-San-Francisco.h49777.Hotel-Information) > > [Corque Hotel, Solvang, A Tribute Portfolio Hotel](https://www.expedia.co.uk/Santa-Barbara-Hotels-Hotel-Corque.h67460.Hotel-Information) > > [Club Quarters Hotel in San Francisco](https://www.expedia.co.uk/San-Francisco-Hotels-Club-Quarters-Hotel-In-San-Francisco.h912982.Hotel-Information) > > [Casa Loma Beach Hotel (formerly The Inn at Laguna Beach)](https://www.expedia.co.uk/Laguna-Beach-Hotels-Inn-At-Laguna-Beach.h7446.Hotel-Information) > > [The Clift Royal Sonesta San Francisco](https://www.expedia.co.uk/San-Francisco-Hotels-The-Clift-Royal-Sonesta-San-Francisco.h21073.Hotel-Information) > > [Hotel Caza Fisherman's Wharf](https://www.expedia.co.uk/San-Francisco-Hotels-Hotel-Caza.h38249309.Hotel-Information) > > [Disney's Grand Californian Hotel and Spa](https://www.expedia.co.uk/Anaheim-Hotels-Disneys-Grand-Californian-Hotel-And-Spa.h692655.Hotel-Information) > > [The Catrina Hotel](https://www.expedia.co.uk/San-Francisco-Hotels-The-Catrina-Hotel-By-Kasa.h71946029.Hotel-Information) ---