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Hotel Zetta San Francisco, a Viceroy Urban Retreat

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Premium bedding, down duvets, pillow-top beds, minibar
Premium bedding, down duvets, pillow-top beds, minibar
Premium bedding, down duvets, pillow-top beds, minibar
Premium bedding, down duvets, pillow-top beds, minibar

Overview of Hotel Zetta San Francisco, a Viceroy Urban Retreat

VIP Access

Hotel Zetta San Francisco, a Viceroy Urban Retreat

4.0 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
55 5th St, San Francisco, CA, 94103

Explore the area

  • Popular LocationSan Francisco Museum of Modern Art9 min walk
  • Popular LocationMoscone Convention Center9 min walk
  • Popular LocationAsian Art Museum of San Francisco12 min walk
  • AirportSan Francisco, CA (SFO-San Francisco Intl.)18 min drive

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About this area

San Francisco

In the entertainment district, Hotel Zetta San Francisco, a Viceroy Urban Retreat is in Union Square, a neighbourhood in San Francisco with good shopping. Ferry Building and Berkeley Marina are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Exploratorium and Pier 39. Looking to enjoy an event or a game? See what's going on at Oracle Park or Chase Center.
Visit our San Francisco travel guideOpens in a new window
Map

What's nearby

  • San Francisco Museum of Modern Art - 9 min walk
  • Moscone Convention Center - 9 min walk
  • Asian Art Museum of San Francisco - 12 min walk
  • Bill Graham Civic Auditorium - 14 min walk
  • 555 California Street - 16 min walk

Getting around

  • Market St & 5th St Stop - 1 min walk
  • San Francisco Station - 19 min walk
  • San Francisco International Airport (SFO) - 18 min drive

Restaurants

  • Cupola Pizzeria - 3 min walk
  • Little Delhi - 3 min walk
  • Farmer Brown - 3 min walk
  • Green Papaya - 3 min walk
  • Kin Khao - 3 min walk

About this property

Hotel Zetta San Francisco, a Viceroy Urban Retreat

4-star San Francisco hotel in Union Square, walk to Warfield Theater
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, a conference centre and valet parking.
Hotel Zetta San Francisco, a Viceroy Urban Retreat offers 116 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 46-inch LCD televisions come with premium satellite channels. Fridges and espresso makers are provided. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

This San Francisco hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.

Languages spoken

Chinese (Mandarin), English, Filipino, French, Spanish, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA), Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0 per stay)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 62 per night; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–1 PM: USD 10-20 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • S and R Lounge
  • The Cavalier

Things to do

  • Billiards/pool table
  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms - 3

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 46-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Espresso maker
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers

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Policies

Check-in

Check-in from 3 PM - 2:00 AM

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Welcoming dogs only
1 per room

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per day.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 33.77 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Business centre/computer access
  • Internet access
  • Phone calls
  • In-room bottled water
  • In-room coffee
  • Concierge service
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 10 and USD 20 per person (approximately)
  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)
  • Valet parking fee: USD 62 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Zetta
Hotel Zetta San Francisco
San Francisco Hotel Zetta
San Francisco Zetta
San Francisco Zetta Hotel
Zetta Hotel
Zetta Hotel San Francisco
Zetta San Francisco
Hotel Milano San Francisco
Milano Hotel San Francisco
Hotel Zetta San Francisco
Hotel Zetta San Francisco, a Viceroy Urban Retreat Hotel
Hotel Zetta San Francisco, a Viceroy Urban Retreat San Francisco

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 601 out of 995 reviews
5 - Excellent 60%
Rating 4 - Good. 275 out of 995 reviews
4 - Good 28%
Rating 3 - Okay. 79 out of 995 reviews
3 - Okay 8%
Rating 2 - Poor. 25 out of 995 reviews
2 - Poor 3%
Rating 1 - Terrible. 15 out of 995 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

4.6/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean, rooms were comfortable, close to the public transportation, close to Greyline Tours pick up spot. Staff was very friendly and helpful.
Stayed 7 nights in Jun 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel the stay. The staff were great and loving having the gym and bikes available to workout. The parking was a little high but other than that, great stay.
Stayed 2 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet rooms,can't hear your neighbors. Great location. Very friendly staff.
Stayed 6 nights in Apr 2022

1/5 Terrible

Stayed 1 night in Mar 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to relax with family
My teenagers like their playroom .. We had fun family time there.
Stayed 1 night in Mar 2022