Ratings based on 1,466 Verified Reviews

4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from Greenville, SC

Great place to stay in the heart of San Francisco!

Posted 24-Mar-2017
Pros: Great location - walking distance to Union Square, Chinatown, Little Italy and the Piers/wharf. Staff was extremely nice. Library bar downstairs is a great place to get a drink and relax. Rooms were clean. Cons: Very few... Rooms are a little on the small size, but to be expected given the location and age of the hotel. Our room did not have AC (great view on the 7th floor though) - this was not an issue in March, but could be in the summer.
2out of 5
by A verified traveller

Be ready to be your own bellboy

Posted 23-Mar-2017
Terrible service. We had to bring our bags up ourselves as the bellboy had gone off for the day. Rooms were tired. Good location.
5out of 5
Recommended
for Everyone
by A verified traveller from chicago

Sharming hotel close to shopping and Union square

Posted 23-Mar-2017
Boutique hotel with sharm!!! Free morning coffee and happy hour. Excelent staf and location. Clean!
2out of 5
by A verified traveller

Facing the noisy street is noisy

Posted 10-Mar-2017
Was on the side facing the street on the 5th floor. There is an AC unit in the window an no seal to the outside due to a 1 inch gap between window panes. The result was lots of noise from the street which still had plenty of honking and cars / trucks driving by at midnight. I didn't see any other reviews about noise, so many this is just to be expected in San Fransisco, but I did think that this room was particularly bad at blocking sound, I was traveling for business so that is really all I wanted from my stay hence the 2 star review, other things were ok, but it just didn't matter.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 09-Mar-2017
Very nice location but smelling of room is a little bit strange.
5out of 5
Recommended
for Everyone
by A verified traveller from California

Posted 07-Mar-2017
Very pleasant place to stay! Hotel Rex is located near several lovely restaurants (including the Library Bar downstairs), a few theatres, and just down the street from the trolley line which provides pier access.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 03-Mar-2017
Pros: Incredibly friendly staff, nice room, comfortable bed
Cons: Change the soaps, shampoo and conditioner to scent free. They smell terrible.
It was great. No I am not going to write a bit more and please dont try to force me to, otherwise Ill delete this whole thing.
5out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel in downtown

Posted 20-Feb-2017
Very pleasant ễprience. Nice and clean hotel. Convenient location to shopping in downtown and China town
5out of 5
Recommended
for Everyone
by A verified traveller from Los Angeles, CA

Bookish boutique hotel

Posted 12-Feb-2017
Free welcome drinks and live music/shows-what more can I say?
2out of 5
by A verified traveller

Posted 07-Feb-2017
I was charged $150 without warning above the quoted rate for this hotel. Be warned.