Ratings based on 1,132 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller

An ok hotel if you are on a budget

Posted 06-Feb-2016
Pros: really comfortable beds
Cons: cleanliness, hallways smelled, and nobody even came into our room the make the bed on the first day (we had to ask for someone to do this the next day
Location: Did not love the location, kind of sketchy, but pretty close to transportation and some really good places to eat nearby.
This hotel is just ok, not great but not terrible here are our thoughts: pros: really comfortable beds, center of everything (although not particularly close to anything), small hotel cons: the area is not great, a bit 'iffy' to walk alone at night (and I live in a big city), water pressure is non-existent, hotel is not very clean overall it looks dingy, not particularly close to anything, although it is at the 'center' of the city. Furthermore, it really bugged me that we had to ask for someone to come and clean our room because the first day nobody even made the bed. I would only consider staying here again if our budget was tight, but honestly I think we could have done much better.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location and value

Posted 31-Jan-2016
Although a little dated, this hotel is cozy, clean, comfortable, and in a great location. The bed is super comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveller

Hotel Rex - good value and good location

Posted 25-Jan-2016
Pros: Friendly staff and good rate.Tons of books to read.Lobby very inviting and friendly.Live music on Fridays and complimentary glass of wine from 5-7pm.
Cons: The elevator is very small. Consider the stairs or expect to wait if there are two people already in the elevator. Rooms are a bit small.
Location: 15 minute walk in any direction to restaurants and shopping. Close to Market BART and MUNI stops.
Hotel Rex has been around since 1907 so it has a lot of charm. Because of the age, the rooms are small, the elevator is also small, but the hotel is very clean and looks fresh. The hotel has the feel of 1920s-30s France and the artwork and decor is influenced by the era. The lobby is very charming offering food, literally hundreds of books to read, and a nice place to sit and relax. The Library Bar adjacent to the hotel is a nice place to relax and read with friends. Hotel is about a 10 minute walk from the BART and MUNI stops at Market. 15 minute walk in any direction to shops, restaurants, and theatres.
5 out of 5
Recommended
for Everyone
by A verified traveller

Interesting hotel

Posted 18-Jan-2016
Cons: Maybe have coffee in the room.
Location: It is very close to Union square and also Chinatown.
This hotel has a great location but it is not cookie cutter. It has a great reception library room where guests can meet and have a drink and a nice breakfast room as well. Rooms are not large but they are comfortable and have everything you need. I like the room decor with great colors and art.
3 out of 5
by A verified traveller from Seattle, WA

Good location, but not a business traveler's hotel

Posted 15-Jan-2016
Pros: Staff were great.
Cons: Tea/coffee make in room.
Front Desk staff are professional & engaging -Jeff did a great job of making me feel like a welcomed guest. Small lift holds about 3 people, so like a European hotel, be prepared to wait for the elevator if you are on a higher floor. Room was small, but OK, clean and comfortable. Amenities by Lather & there was a robe in the closet. Curtains need to be replaced as they were somewhat tattered. Wall electric plug-ins not convenient for charging phone & computer, but do-able. Room lacks electric tea kettle or coffee maker - this is a needed addition. There is free coffee/tea in the lobby in the morning & Starbucks down the street (but too crowed & not convenient overall as convention overwhelmed the area.) Probably fine for a tourist weekend or Union Square shopping holiday, but a business traveler would likely be happier at a standard business hotel.
2 out of 5
by A verified traveller

has seen better days

Posted 12-Jan-2016
Pros: nothing
Cons: everything
Not so clean (our wine glass had not been proprely washed), not pleasant (apart from the bar), drab small bedroom, no breakfast on weekends (!) we had booked for 9 nights but left after the first night went to the mariott next door, more expensive indeed, but vastly better
5 out of 5
Recommended
for Everyone
by A verified traveller from Canada

Great location, room and servixe

Posted 07-Jan-2016
This is a very nice hotel located in the hearth of San Fran. It is clean and has absolutely outstanding service. The hotel itself has a lot of character and I would highly recommend it for couples or families.
3 out of 5
Recommended
for Everyone
by A verified traveller from Melbourne

Cute vintage hotel near union square downtown SF

Posted 03-Jan-2016
This place was excellent for the price in downtown SF. Complimentary cocktails on arrival friendly and quick service in a central location.
5 out of 5
Recommended
for Couples
by A verified traveller

Good location

Posted 07-Dec-2015
Usually stay at Marine Memorial because of location. Hotel Rex is our new favorite! It is welcoming, comfortable, clean, quiet AND a good location!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 29-Nov-2015
- Covenient location - Nice staff - Unique decor - Expensive parking