Ratings based on 1,379 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Nice hotel within walking distance of Square.

Posted 08-Dec-2016
Great location at a good price. Perfect for weekend in the City.
3out of 5
by A verified traveller from LA

Anniversary Stay

Posted 07-Dec-2016
Excellent location, for dinning, shopping, transport and all the Christmas sights! Fabulous Library Bar with a complementary glass of wine in the evening.. The hotel has oldworld charm! They need to change the old windows and the add said soaker bath but it's too small for that.
4out of 5
by A verified traveller

Posted 29-Nov-2016
Close to Union Square and shopping. Good restaurants!
5out of 5
by A verified traveller from US

Great atmosphere

Posted 20-Nov-2016
When we arrived they offered us a glass of wine. Live music was playing in the library. The location was walking distance to many city highlights in clouding ferry building and Chinatown. The room was king size and they even offered a king size bed. I would definitely recommend.
5out of 5
by A verified traveller from from australia

Posted 17-Nov-2016
Friendly helpful staff. Great location. Nice and quiet with good size rooms
5out of 5
by A verified traveller from US

Great charachter!

Posted 06-Nov-2016
Pros: Perfect location friendly staff would stay again and recommend
Cons: Could use new carpet and rooms small but everything we needed
Location: Close to all!
5out of 5
by A verified traveller from US

Posted 30-Oct-2016
good location, clean and comfortable room, staff very knowledgable about the city and willing to assist with bus lines, Bart transportation etc.
5out of 5
by A verified traveller from G

Muy cerca de Union Square!

Posted 14-Oct-2016
Location: At&t park, union square, el bus turístico en union square, china town, barrio italiano, distrito financiero y el mall.
La habitación del hotel estuvo cómoda fuimos 3 personas, a una cuadra de union square, todo te queda cerca china town, el barrio italiano, el centro comercial, fuimos por el juego de los gigantes, también el at&t park está muy cerca. En la recepción Jeff nos dio toda la información y fue muy amable. El personal de limpieza muy amable. Definitivamente regresaria.
4out of 5
by A verified traveller

Great Location

Posted 10-Oct-2016
Location: The location was great, near to all major attractions.
Our stay was great. they served wine every afternoon.
3out of 5
by A verified traveller

++ atmosphere -- place to stay

Posted 02-Oct-2016
The atmosphere is very cool - the downstairs bar/sort-of-restaurant area is a big library. But that doesn't make up for the fact that the hotel itself was built in 1905-ish and very much still shows it. The rooms are TINY, power outlets are very few and located very inconveniently (in my room, a lamp's cord was actually snaked across the entire room underneath a carpet, to be plugged in on the other side!), air conditioning is nonexistent or from an ancient noisy window unit... I won't stay there again.