Title: Hotel Hacienda San Pancho Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Hacienda San Pancho Hotel with a nearby private beach, near San Pancho Nayarit Market ![Outdoor pool](https://images.trvl-media.com/lodging/85000000/84520000/84519300/84519208/fbb3f8f6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![View from property](https://images.trvl-media.com/lodging/85000000/84520000/84519300/84519208/db69e100.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/85000000/84520000/84519300/84519208/e443d8fc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Suite | 1 bedroom, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/85000000/84520000/84519300/84519208/cc6d93a6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Suite | 1 bedroom, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/85000000/84520000/84519300/84519208/14e272ea.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Hacienda San Pancho offers a tranquil escape just minutes from the bustling San Pancho Nayarit Market. Guests relax with garden views, take refreshing dips in the outdoor pool, and stay connected with high-speed WiFi throughout their stay. 8.4 Very good ## Popular amenities - Bar - Pool - Pet-friendly - Housekeeping - Laundry - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Nov 20 - Nov 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=84519208&PinnedHotelID=84519208&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=84519208&PinnedHotelID=84519208&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 21 - Nov 22](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=84519208&PinnedHotelID=84519208&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=84519208&PinnedHotelID=84519208&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=84519208&PinnedHotelID=84519208&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=84519208&PinnedHotelID=84519208&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=84519208&PinnedHotelID=84519208&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=84519208&PinnedHotelID=84519208&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ![Suite | 1 bedroom, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/85000000/84520000/84519300/84519208/d4feb899.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite 10.0 Exceptional 1 review ### Highlights Deck/patio Private pool Air conditioning Plasma TV Separate bedroom Private bathroom Cable channels Daily housekeeping - 75 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed and 1 Large Single Bed ![Junior Suite | 1 bedroom, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/85000000/84520000/84519300/84519208/9d77f15a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Deck/patio Air conditioning Plasma TV Separate bedroom Private bathroom Cable channels Daily housekeeping Living room - 75 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Superior Suite | 1 bedroom, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/85000000/84520000/84519300/84519208/bb78994c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite 10.0 Exceptional 1 review ### Highlights Deck/patio Private pool Air conditioning Plasma TV Separate bedroom Private bathroom Cable channels Daily housekeeping - 75 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds and 1 Single Sofa Bed ![Standard Suite | 1 bedroom, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/85000000/84520000/84519300/84519208/4c388137.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Suite 10.0 Exceptional 1 review ### Highlights Deck/patio Air conditioning Plasma TV Separate bedroom Private bathroom Cable channels Daily housekeeping Living room - 75 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds and 1 Single Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSan-Francisco-Hotels-HOTEL-HACIENDA-SAN-PANCHO.h84519208.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSan-Francisco-Hotels-HOTEL-HACIENDA-SAN-PANCHO.h84519208.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.89493%2C-105.41212&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=UKkoiSLSU_5neb7kHWPb5KUTS_w=) Primavera 10 Col. El Izote, San Francisco, NAY, 63732 #### What's nearby - Entreamigos - 5 min walk - 0.3 miles - Angelical Spa - 10 min walk - 0.6 miles - San Pancho Nayarit Market - 14 min walk - 0.8 miles - Playa San Francisco - 7 min drive - 1.5 miles - Sayulita Beach - 9 min drive - 3.6 miles #### Getting around - Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 46 min drive #### Restaurants - ‪Marias - ‬9 min walk - ‪Mariscos Barracuda - ‬10 min walk - ‪Why Not? - ‬5 min walk - ‪Cafe Paraiso - ‬9 min walk - ‪Taquería los Arbolitos - ‬10 min walk ## About this property ### Hotel Hacienda San Pancho Hotel near San Pancho Nayarit Market You can look forward to a terrace, a garden and dry cleaning/laundry services at Hotel Hacienda San Pancho. Free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with an outdoor entertainment area and a bar. You'll also find perks such as: - An outdoor pool - Free self-parking - A 24-hour front desk, outdoor furniture and a lift - Smoke-free property and tour/ticket information Room features All guest rooms at Hotel Hacienda San Pancho feature comforts, such as air conditioning, in addition to Other conveniences in all rooms include: - 14-inch plasma TVs with cable channels - Decks/patios, daily housekeeping and phones ## Similar properties ![Hot stone massages, deep-tissue massages, Swedish massages, facials](https://images.trvl-media.com/lodging/76000000/75900000/75892900/75892808/26e1f343.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Agua de Luna Boutique Hotel, San Pancho Nayarit San Francisco - Pool - Spa - Parking included - Free WiFi 9.6 Exceptional 184 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=75892808&PinnedHotelID=75892808&HadPinnedHotel=true®ionId=-1&adults=2) ![Junior Room, 1 King Bed | 1 bedroom, premium bedding, down duvets, Select Comfort beds](https://images.trvl-media.com/lodging/113000000/112480000/112471700/112471608/5d8b26aa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Marakame Suites San Francisco - Pool - Free WiFi - Air conditioning - Spa 9.0 Wonderful 24 reviews £140 includes taxes & fees 6 Dec - 7 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=112471608&PinnedHotelID=112471608&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/20000000/19430000/19423400/19423375/18453fd3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Cielo Rojo San Francisco - Pool - Breakfast included - Spa - Pet-friendly 9.4 Exceptional 139 reviews £74 includes taxes & fees 29 Nov - 30 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=19423375&PinnedHotelID=19423375&HadPinnedHotel=true®ionId=-1&adults=2) ![Books, computer monitors](https://images.trvl-media.com/lodging/100000000/99770000/99764700/99764678/5f1ca35e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Witari Hotel Boutique San Francisco - Pool - Breakfast included - Parking included - Free WiFi 9.8 Exceptional 71 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=99764678&PinnedHotelID=99764678&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools](https://images.trvl-media.com/lodging/113000000/112720000/112713200/112713115/d009b69a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Los Picos Hotel & Suites Bucerias Bucerías - Pool - Parking included - Free WiFi - Restaurant 8.4 Very good 199 reviews £78 includes taxes & fees 8 Dec - 9 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=112713115&PinnedHotelID=112713115&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/13000000/12810000/12808500/12808472/daf6f0b7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Casa San Pancho San Francisco - Pool - Breakfast included - Spa - Free WiFi 9.8 Exceptional 194 reviews £120 includes taxes & fees 24 Nov - 25 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=12808472&PinnedHotelID=12808472&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/61000000/60670000/60663600/60663529/8d7ec256.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sayulinda Hotel Sayulita - Pool - Pet-friendly - Free WiFi - Air conditioning 8.8 Excellent 277 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=60663529&PinnedHotelID=60663529&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Penthouse, Ocean View with Terrace and 2 Balconies | Terrace/patio](https://images.trvl-media.com/lodging/38000000/37770000/37767900/37767876/9038ac49.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Verde Luna San Francisco - Free WiFi - Air conditioning - Bar - Housekeeping 9.0 Wonderful 32 reviews £50 includes taxes & fees 24 Nov - 25 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=37767876&PinnedHotelID=37767876&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/116000000/115060000/115055200/115055176/f3821c3e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel de Asis San Francisco - Pool - Pet-friendly - Free WiFi - Air conditioning 9.6 Exceptional 4 reviews £88 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=115055176&PinnedHotelID=115055176&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 9:00 AM to 9:00 PM, free pool cabanas, pool loungers](https://images.trvl-media.com/lodging/68000000/67440000/67435200/67435121/806c3b91.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ciyé Hotel San Francisco - Pool - Spa - Free WiFi - Air conditioning 9.4 Exceptional 31 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=67435121&PinnedHotelID=67435121&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices) - Free in-room WiFi has a 3-device limit - Available in some public areas: Free WiFi ### Parking and transport - Free secured self parking on site ### Food and drink - A bar/lounge - Snack bar/deli ### Things to do - Outdoor pool ### Family friendly - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance ### Outdoors - Garden - Outdoor entertainment area - Outdoor furniture - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Stair-free path to entrance - Well-lit path to entrance ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer (on request) - Shower - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 14-inch plasma TV with cable channels ### More - Air conditioning - Iron/ironing board on request - Phone ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 9:00 PM Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of MXN 290 per pet, per night ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cash deposit: MXN 1000 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Pet fee: MXN 290 per pet, per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 8:30 AM to 8:30 PM Free in-room WiFi has a 3-device limit ### Property is also known as Hacienda Pancho Francisco HOTEL HACIENDA SAN PANCHO Hotel HOTEL HACIENDA SAN PANCHO San Francisco HOTEL HACIENDA SAN PANCHO Hotel San Francisco ## Frequently asked questions ### Does Hotel Hacienda San Pancho have a pool? > Yes, this property has an outdoor pool. Pool access is from 8:30 AM to 8:30 PM. ### Is Hotel Hacienda San Pancho pet-friendly? > Yes, pets are allowed at this property. There's a fee of MXN 290 per pet, per night. ### How much is parking at Hotel Hacienda San Pancho? > Self-parking is free at this property. ### What time is check-in at Hotel Hacienda San Pancho? > Check-in start time: 2:00 PM; check-in end time: 9:00 PM. After-hours check-in is not available. ### What time is check-out at Hotel Hacienda San Pancho? > Checkout is at 11:00 AM. ### Where is Hotel Hacienda San Pancho located? > Situated in San Francisco, this hotel is within a 15-minute walk of Entreamigos and San Pancho Nayarit Market. Angelical Spa and Las Huertas Golf Club are also within 1 mile (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Hacienda San Pancho Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.0 Amenities ### 8.6 Staff & service ### 8.8 Eco-friendliness ### 7.8 Property conditions & facilities 10 - Excellent 43 8 - Good 17 6 - Okay 7 4 - Poor 4 2 - Terrible 5 ### 10/10 Excellent #### Valente 7 Aug 2025 Liked: Staff & service They need to cut the grass and keep the front nice it look abandoned ##### Valente Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Matthew 9 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Location is amazing ##### Matthew Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Raul 29 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort This hotel did not have food/beverages available besides the water bottles in the room. Bed and pillows were comfortable. ##### Raul Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Andres 7 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Big and clean rooms! ##### Andres Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Shelley 23 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort A lovely hotel that the are refurbishing. The pool is not near the rooms, a bit of a walk but definitely worth it. ![](https://a.travel-assets.com/ugc/hotel-reviews/B86A17AC150A85FE84A09FA1D3D487705DCDDB1D1706054536860.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Shelley Stayed 7 nights in Jan 2024 ### 10/10 Excellent #### arturo 10 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities Good property . Great personnel! ##### arturo Stayed 1 night in Apr 2024 ### 10/10 Excellent #### LUZ LILIAN 12 Jul 2024 Liked: Cleanliness, amenities, property conditions & facilities Nice! ##### LUZ LILIAN Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Erika salcedo 11 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities X ##### Erika salcedo Stayed 2 nights in Mar 2024 ### 8/10 Good #### José carlos 29 Apr 2024 Liked: Cleanliness, staff & service, amenities C ##### José carlos Stayed 1 night in Mar 2024 ### 8/10 Good #### DeLynn 9 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities The rooms are big, well kept. Big tv. Great pool and view from pool. But pool is at least 1 mile walk from hotel. There is a very steep hill to climb. No transportation available. You are isolated at this hotel. No restaurant, bar or gift shop. You can have deliveries at a cost but security gate is difficult to get into unless you use the "referred vendor". The only way to the town of san poncho is to walk on the beach or over walking bridge or order a taxi. You must have a gate key to leave or enter. You inly get 1 card so you cannot split up. If you dont mind walking 15 minutes each way in sand or cobblestone to get food, drinks or snacks its fine. Otherwise nice hotel. Alberto is very helpful. ##### DeLynn Stayed 3 nights in Feb 2024 ### 2/10 Terrible #### Caroline 5 Jan 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lost booking, awful reception desk service There was no STAY... when I arrived at the security gate, the guard called reception to say I had arrived. Reception said they did not have any booking. Reception would not let the guard let me through so I could have a face to face discussion with the receptionist, to show him my reservation. Hotels.com tried to call the hotel, they didn't pick up their phones. I emailed the hotel, and only later did the reply to say they had found my reservation, which by that stage was too late. Very poor service. ##### Caroline Stayed 2 nights in Dec 2022 ### 2/10 Terrible #### Oliver 23 Jan 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities HORRIBLE EXPERIENCE! I never write reviews but I can't let this one go...The photos look inviting but this hotel is really just an empty shell of a building which has fallen into decrepitude. Nothing is functional - bathroom doors don't close, TOILETS DON'T FLUSH, NO TV, NO HOT WATER, POOL IS FREEZING AND COVERED IN DEAD BUGS, NO TOWELS AT THE BEACH CLUB, NO WORKING LIGHTS IN THE BATHROOMS at the beach club (which also happens to be a 20 minute walk from the hotel). There is absolutely no service offered here: no coffee put out or even in the rooms, and no restaurant. There are so many better options out there in hotels where the ownership creates and sense of warmth, welcome and hospitality. This place feels like a cold, soulless bunker filled with beds. Do yourself a favor and keep looking! ##### Oliver ### 2/10 Terrible #### Paula 11 Jan 2024 We arrived to a very confused security guy at the gate who was surprised to see us. After being on the phone for 10min, he opened the gate without saying anything (language barrier).. we drive towards the 'hotel'. No one in site. The bldg looks as tho its been closed since covid. rundown, torn curtains in the windows etc. the building & grounds look abandoned. So we get our Uber guy to drive us to a cafe in San Pancho to figure out what to do next. (this was New years' weekend so no vacancy anywhere). Called Expedia to explain this.. they found one room however it was 3x over our budget, so no. We managed to find one room in a sweet boutique hotel that we loved, so that was good. Being homeless in Mexico after taking the redeye was not a fun experience. \*I did get a call that evening from a man from this hotel. He said they do not offer food or drinks there and it is a 'different type of hotel' said the people sleep late and then they wake up and go into town for the day.. not sure what that means, but we were not comfortable staying on a large derelict compound with no one there. He was very sorry for our misunderstanding etc.. as for Expedia on this manner.. Im not sure why they would even have this hotel listed as available for rent, it should be removed. \*Side note, some locals told us that they generally use this hotel for polo matches and wedding groups only, which would explain the security guys' surprise at our arrival. Do yourself a favor and skip this one! ##### Paula Stayed 3 nights in Dec 2023 ### 2/10 Terrible #### Dyrna 13 Oct 2025 Liked: Staff & service Disliked: Property conditions & facilities Un lugar muy bonito que tristemente está súper descuidado, una falta de mantenimiento en todas sus áreas y falta de atención en todos los detalles ##### Dyrna Stayed 2 nights in Oct 2025 ### 8/10 Good #### Eduardo 12 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente servicio al cliente, por su personal muy amable. El único punto a mejorar es contar con Palapas y camastros en la playa, ya que además de no estar tan accesible llegar, no tiene donde poder sentarse/relajarse a la orilla del mar. ##### Eduardo Stayed 2 nights in Aug 2025 ### 8/10 Good #### Emma Margarita 14 Aug 2025 Liked: Cleanliness, property conditions & facilities Realmente me encanto el lugar, una hacienda preciosa, solo que no cuenta con el personal suficiente, pedi me cambiaran el foco de la alberca de mi habitación y no lo hiciero, pedi agua y solo me diero la que estaba en la habitación cuando llegamos, los 3 siguiente dias no nos la proporcionaron y el Internet nunca fue posible tener el la habitación. Por estos detallles no pudo ser excelente. ##### Emma Margarita Stayed 4 nights in Jul 2025 ### 8/10 Good #### Mario 11 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es un Hotel con un concepto muy diferente al Normal de Hotel Playa, sus Instalaciones son muy buenas para descansar y tranquilidad, su alberca preciosa pero el mar no esta a pie de hotel y ese seria el concepto diferente, para personas adultas que les sea complicado caminar y disfrutar la playa no es recomendable, pero excelente para personas que no tengan problemas para caminar, el recorrido sirve de ejercicio y relax, su servidor Mario Gómez García ![](https://a.travel-assets.com/ugc/hotel-reviews/48bc8525-466e-4ef8-94a5-9fe35ee93566-1754943488001.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Mario Stayed 7 nights in Jul 2025 ### 8/10 Good #### jose manuel garcia 3 Aug 2025 Liked: Cleanliness Disliked: Staff & service, amenities Es una propiedad bastante grande y no está completamente, cuidada, hay bastante áreas descuidadas y sin personal, para atender tus necesidades, ya que la 2 únicas personas que atienden de un momento desaparecen, y solo dejan un número de celular para que hables, por si necesitas algo, Pero realmente no hay nadie en toda la noche solo un velador que no sabe nada de lo que preguntas, le falta más atención. ##### jose manuel garcia Stayed 2 nights in Aug 2025 ### 8/10 Good #### diego 1 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Está súper padre todo solo falta restaurante y agua caliente en la regadera. ##### diego Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Rafael 3 Jul 2025 Liked: Cleanliness, property conditions & facilities Solo le falta el servicio de alimentación o por lo menos ofrecer el desayuno ##### Rafael Stayed 4 nights in Jun 2025 ### 6/10 Okay #### EDUARDO DANIEL 15 Jun 2025 Liked: Cleanliness, room comfort Disliked: Staff & service Fácil acceso está a 10 minutos del Pueblo en vehículo, la recepción se encuentra sola la mayor parte del tiempo, se fue la luz ##### EDUARDO DANIEL Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Luz 20 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Todo muy comodo, limpio, para nosotros que nos gusta caminar está perfecto ya que están retirado la playa y pueblo ##### Luz Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Francisco Alejandro 28 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hermoso precioso ##### Francisco Alejandro Stayed 6 nights in Feb 2025 ### 8/10 Good #### Ricardo 25 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities excelentes habitaciones! ##### Ricardo Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Daniel Alejandro 17 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es un lugar excelente y tranquilo , muchas gracias ##### Daniel Alejandro Stayed 1 night in Apr 2025 ## Expedia's Latest Trends ### Hotels > [Iberostar Selection Playa Mita - All Inclusive](https://www.expedia.co.uk/Higuera-Blanca-Hotels-Iberostar-Selection-Playa-Mita-All-Inclusive.h6735547.Hotel-Information) > > [Occidental Nuevo Vallarta - All Inclusive](https://www.expedia.co.uk/Puerto-Vallarta-Hotels-Occidental-Nuevo-Vallarta-All-Inclusive.h470881.Hotel-Information) > > [Catalonia Royal Tulum Adults Only - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Catalonia-Royal-Tulum-Adults-Only-All-Inclusive.h892175.Hotel-Information) > > [Grand Palladium Vallarta Resort & Spa - All Inclusive](https://www.expedia.co.uk/Puerto-Vallarta-Hotels-Grand-Palladium-Vallarta-Resort-Spa-All-Inclusive.h569235.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Dreams Bahia Mita Surf & Spa - All Inclusive](https://www.expedia.co.uk/Puerto-Vallarta-Hotels-Dreams-Bahia-Mita-Surf-Spa.h63854352.Hotel-Information) > > [Bahia Principe Luxury Akumal - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Luxury-Akumal-All-Inclusive.h869980.Hotel-Information) > > [Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All](https://www.expedia.co.uk/Cancun-Hotels-Margaritaville-Island-Reserve-Riviera-C.h38812307.Hotel-Information) > > [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > > [Bahia Principe Grand Coba - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Grand-Coba-All-Inclusive.h1414071.Hotel-Information) > > [TRS Yucatan Hotel - Adults Only - All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-TRS-Yucatan-Hotel-Adults-Only-All-Inclusive.h2057731.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Luxury-Sian-Kaan-Adults-Only-All-Inclusive.h4093165.Hotel-Information) > > [One&Only Mandarina](https://www.expedia.co.uk/Lo-De-Marcos-Hotels-OneOnly-Mandarina.h38902701.Hotel-Information) > > [Barceló Maya Beach - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Beach-All-Inclusive.h804595.Hotel-Information) > > [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information) > > [Secrets Bahia Mita Surf & Spa - Adults Only - All Inclusive](https://www.expedia.co.uk/Puerto-Vallarta-Hotels-Secrets-Bahia-Mita-Surf-Spa.h63854757.Hotel-Information) > > [Dreams Aventuras Riviera Maya - All Inclusive](https://www.expedia.co.uk/Puerto-Aventuras-Hotels-Dreams-Aventuras-Riviera-Maya-All-Inclusive.h659684.Hotel-Information) > > [Grand Decameron Complex Bucerias, A Trademark All Inclusive](https://www.expedia.co.uk/Puerto-Vallarta-Hotels-Royal-Decameron-Complex-All-Inclusive.h485427.Hotel-Information) > > [Four Seasons Resort Punta Mita](https://www.expedia.co.uk/Puerto-Vallarta-Hotels-Four-Seasons-Resort-Punta-Mita.h519048.Hotel-Information) > > [Akumal Bay Beach & Spa Resort](https://www.expedia.co.uk/Akumal-Hotels-Akumal-Bay-Beach-Wellness-Resort-All-Inclusive.h8717087.Hotel-Information) > > [Barceló Maya Palace - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Palace-All-Inclusive.h1749343.Hotel-Information) > > [Grand Riviera Princess - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information) > > [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [El Dorado Seaside Palms, Catamaran, Ecoturistic Ranch , All & More Inclusive - Adults Only](https://www.expedia.co.uk/Kantenah-Hotels-El-Dorado-Seaside-Palms-Adults-Only.h17568314.Hotel-Information) > > [El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-El-Dorado-Royale.h916205.Hotel-Information) > > [Hilton Cancun, an All-Inclusive Resort](https://www.expedia.co.uk/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information) > > [Bahia Principe Grand Tulum - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Grand-Tulum-Newly-Renovated.h870784.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.co.uk/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information)