Ratings based on 4,698 Verified Reviews

4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Glasgow

Great room in great location!

Posted 21-Oct-2017
Super handy for everywhere - on the corner of Union Square with all transport within a 5min walk. Room very clean with friendly staff. Had a room facing the back of the building - limited view but very quiet and the 'view' is only a minute away in person! Great to have hot drinks, water and cookies available in the foyer all day and night too!
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-Oct-2017
Staff were very helpful. Room was small but manageable. Good food and service in the restaurant. Great location.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location

Posted 21-Oct-2017
Stayed here for 6 nights. Close to everything Room was perfect Liked the offer to not have room cleaned every night and get get credit for hotel restaurant Resturant was very good for breakfast Remember no AC Close to Bart
5 out of 5
Recommended
for Everyone
by A verified traveller from Ontario Canada

Nice hotel at Union square

Posted 20-Oct-2017
Lovely hotel. Walking distance to many sights. Fresh good coffee and cookies every morning was a very nice touch.
5 out of 5
Recommended
for Everyone
by A verified traveller from Calgary Alberta

Fantastic location

Posted 20-Oct-2017
My first visit to San Francisco, my first time travelling outside of Canada actually, and I had an amazing time. Plus I was given a suite which I loved, I slept like a baby. Easy access to cable cars and big bus tours, breakfast was tasty, staff very friendly and helpful. Since I travel alone, I want to feel safe and at ease and I was comfortable the entire time. Highly recommend this hotel!
5 out of 5
Recommended
for Couples
by A verified traveller from San Francisco

Nice hotel, right by Union Square

Posted 20-Oct-2017
Pros: Had it's own character
Lovely hotel, very homely but central, staff helpful.
4 out of 5
Recommended
for Everyone
by A verified traveller

Very nice hotel with the best location

Posted 19-Oct-2017
Had a wonderful week long stay at the Chancellor. Staff were awesome and the lobby coffee machine flowed 24 hours. Cable car is right outside the front door and garage parking is one block up. One and only complaint, no Air Coditioning. Not a deal breaker in SFO due to the average weather but room was still a little warm. Only ate breakfast twice but it was very good and reasonable.
4 out of 5
Recommended
for Everyone
by A verified traveller

GREAT HOTEL CENTRAL TO UNION SQUARE.

Posted 18-Oct-2017
EXCELLENT HOTEL NEAR UNION SQUARE CENTRAL TO EVERYTHING IN SAN FRANCISCO. ALSO LOVED THE COMPLIMENTARY WATER AND COFFEE. ANGELO
4 out of 5
Recommended
for Everyone
by A verified traveller from Ontario Canada

Lovely hotel...great location!!

Posted 17-Oct-2017
Pros: Location!!! Friendly staff. Reasonably priced.
Location: Great location!!! Lots of shopping and restaurants close by. Close to Union Square and the trolley cars.
We travelled from Ontario Canada to San Francisco and stayed at the Chancellor Hotel from Sept 17-22nd. All hotel staff we encountered were incredibly friendly, helpful and approachable. Special thanks to Annie & Mike, Harris, Kendal and Alicia for all of their help during our stay. It is an older hotel with lots of character and very reasonably priced. Our room was everything we needed - it was clean & spacious and had a mini fridge. We were a little concerned that there was no air conditioning but that was not an issue while we were there - the ceiling fan and opened window left the room at a comfortable temperature. The hotel offered a $7 coupon to be used at the hotel restaurant/bar for days you requested not to have housekeeping services (on those days, you could still call down to request clean towels, toiletries as needed) Since we weren't in the room much, we requested housekeeping services cancelled for 3 of the 5 days we were there. We found the location of the Chancellor to be perfect for us. It was within walking distance to many areas/attractions - close to Union Square, 20-30 minutes to Fisherman's Wharf, Little Italy, AT&T Centre etc. Wear comfortable shoes and be prepared for walking up steep hills everywhere you go. We had a great stay here and would highly recommend this hotel based on our experience.
5 out of 5
Recommended
for Everyone
by A verified traveller from Davis, CA

Comfortable, quiet hotel

Posted 16-Oct-2017
I was impressed by how quiet the room was, despite being off Powell St. The room was small, but had all that we needed and then some. Great, old San Francisco feel. Absolutely excellent location by Union Square, great shops and restaurants, Chinatown, and more, no doubt.