Ratings based on 4,283 Verified Reviews

4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from Seattle

Great hotel right in Union Square

Posted 20-Feb-2017
Pros: Location, staff, room was nice.
Location: Right in Union Square
The hotel staff are very friendly. It's is a great location in Union Square. The room was very nice and updated as well as the bed was comfortable.
4out of 5
by A verified traveller

Posted 17-Feb-2017
Good. Helpful staff. Chinese new yr parade made busy around hotel.
4out of 5
Recommended
for Everyone
by A verified traveller from Taiwan

交通非常方便

Posted 16-Feb-2017
位於聯合廣場旁,市中心,鄰近百貨商場,購物方便,步行5分鐘內即抵達Market St.,交通十分方便。
5out of 5
Recommended
for Everyone
by A verified traveller from Cheyenne, WY

Nice Hotel in downtown San Francisco

Posted 15-Feb-2017
Pros: Location, staff, rooms.
Cons: Could always drop the price per night. But all of downtown San Francisco is expensive.
Location: We walked to China town and Pier 39 for dinner. Lots of restaurants and shopping within a block.
I used this hotel when attending a conference. Right in the city center, easy walking distance to the wharf and China town. Nice rooms, staff was great. Has a free coffee bar with fruit and cookies.
5out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to every tourist spot

Posted 12-Feb-2017
Pros: Location, friendly staff, fresh coffee and tea in the lobby.
Second time to stay in this hotel. I like the location, right next to the union square, cable car line, short walking from Powell station, and lots of good coffee shops, bakeries, and restaurants. I will stay here again!
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 12-Feb-2017
Nice stay very close to all shops..great location.
5out of 5
Recommended
for Everyone
by A verified traveller from Long Beach, CA

Very nice hotel, with a great location

Posted 07-Feb-2017
Pros: Everything
Cons: Heating. No thermostats in the room to adjust the heat.
Location: Go to the concierge for everything you want to know. Very good personal
Great hotel and location. Stall was very accomodating. Very clean. Excellent restaurant. Rooms were a bit small but who spends time in your room when your right in the center of Union Square. I would recommend this hotel to all my friends and relatives, its great place to stay
4out of 5
Recommended
for Everyone
by A verified traveller

유니온 스퀘어에서 가까운 호텔

Posted 07-Feb-2017
위치가 진짜 파웰역도 오분거리고 케이블카도 바로 앞에서 탈 수 있고 버스정류장도 이분거리 ㅎㅎ 진짜 웬만한데 다 걸어 다닐 수 있고 새벽에도 재즈가 들리는거 빼고는 완전 강추!!! 가격대비 완전 대박이다
4out of 5
Recommended
for Everyone
by A verified traveller from Philippines

Very convenient

Posted 07-Feb-2017
Location is very convenient, cable car station just across the street. Only downside is it can be a bit noisy because it is along the main street.
4out of 5
Recommended
for Everyone
by A verified traveller from Makati City, Philippines

Very good location, very close to Union Square,

Posted 05-Feb-2017
Pros: Location. Fast check-in and check-out.
Location: Few steps away from Union Square, Westfield Shopping Mall & Bay Area Rapid Train Station, near Cable Car station that brings you to Fisherman's Wharf.
Fast check-in and check out. Free coffee, cookies or muffin. Cold water provided in the lobby. The room is a bit small though. Courteous staff. They have room where you can left your luggages when you check out with your flight leaving in the evening to do last minute shopping. Almost beside Union Square with lots of shops, restaurants, cafes and pubs nearby.