Ratings based on 3,742 Verified Reviews

4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from New Zealand

Central location close to everything

Posted 22-May-2018
Pros: Location - tram passes by front door, bus tours from over the road, Westfield shopping centre just down the road, restaurants and shops at your door
Cons: N/A
Location: Restaurants and shops at your door, bus and cycling tours from over the road, Westfield shopping centre just down the road, tram stop right outside
An old hotel which has been nicely refurbished. Room was very small but comfortable. Great location with tram stop and train station right there. Bus tours from just over the road. We had a small problem with the TV not working in our room but staff were onto it immediately and problem was fixed. Complimentary tea, coffee and fresh biscuits available at all times in reception area. Would definitely recommend for a short stay for couples.
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 22-May-2018
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 22-May-2018
The location was excellent. The hotel is a bit older but it’s clean and well kept.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 22-May-2018
Great location. Clean hotel. Helpful staff. However, no air conditioning.
5 out of 5
Recommended
for Everyone
by A verified traveller from Indiana

Very Nice Hotel

Posted 19-May-2018
The Chancellor had a very nice vibe to it. The location of the hotel was perfect and the staff were friendly and very helpful during our stay. Would definitely recommend!
5 out of 5
Recommended
for Everyone
by A verified traveller from Toronto

Very pleased

Posted 18-May-2018
Good location, nice staff, comfy bed. Recommended.
4 out of 5
by A verified traveller

Posted 17-May-2018
Room not too big and overall little outdated but otherwise great location, great stuff, free coffee and water, clean. Very good for the price.
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 17-May-2018
5 out of 5
Recommended
for Everyone
by A verified traveller

heart of Union Square

Posted 16-May-2018
walking distance to many attractions, affordable family run hotel. The building itself is from 1914, and the decor is older, but it adds to the charm of the clean hotel. If/when I come back, I will be booking here again without thinking twice
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 16-May-2018