Ratings based on 4,244 Verified Reviews

4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

Overall Incredible Stay

Posted 17-Jan-2017
For the cost of the hotel, it was perfect! Wonderful location, accommodating check in and out times, very cute and comfortable rooms. The hotel was clean and I would highly recommend to anyone coming to San Francisco and wanting to stay near union square. The only reason I gave 4 stars for the room was because it was a little warm and as they advertise, do not have air conditioning. We slept with the window open and it quickly cooled off. However, I do like to sleep in a very cold environment so it was still a little uncomfortable, but again, I would HIGHLY recommend staying here.
5out of 5
Recommended
for Everyone
by A verified traveller

Great hotel close to everything

Posted 17-Jan-2017
Expedia messed up our reservations and the hotel was super accommodating to help make our stay enjoyable.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 14-Jan-2017
Fantastic location but thin walls. Noises from surounding rooms at night were sometimes problem and the shower was a bit weak, but the location is good, staff are friendly and good free coffee.
4out of 5
Recommended
for Everyone
by A verified traveller

Excelente ubicación

Posted 07-Jan-2017
Pros: Nos encantó la ubicación, la comida en el restaurant de hotel excelente y a precio accesible, la habitación muy linda, limpia y la cama deliciosa!
Cons: La tv
Location: Union square a unos pasos, mucha variedad de restaurantes y tiendas, tours
Nos encantó la ubicación, la comida en el restaurant de hotel excelente y a precio accesible, la habitación muy linda, limpia y la cama deliciosa!
4out of 5
Recommended
for Everyone
by A verified traveller

Pulito ma un po' datato

Posted 05-Jan-2017
Pros: La posizione centrale e la pulizia
Cons: Potrebbe essere ammodernato
Albergo pulito nonostante dimostri i suoi decenni di età, vicino alla Bart e di fronte alla fermata del cable car. Centralissimo con un sacco di negozi e ristoranti nei dintorni, ha una stanza abbastanza ampia per la categoria di prezzo a cui appartiene, ha persino una cabina armadio in cui ci stanno comodamente due valigie grandi. Ha una conciergerie e il personale è molto disponibile. Sicuramente non modernissimo ma lo consiglio.
5out of 5
Recommended
for Everyone
by A verified traveller

Bell' hotel in pieno centro

Posted 05-Jan-2017
Pros: La posizione
Cons: Il bar
Location: Perfetta ad Union square. Centralissimo
La posizione dell'hotel e' meravigliosa, in pieno centro della città. Personale gentilissimi, happy hour al bar conveniente, pulizia giornaliera perfetta. Wifi gratuita super funzionante
4out of 5
Recommended
for Everyone
by A verified traveller

Schönes Hotel direkt am Union Square

Posted 01-Jan-2017
Schönes Hotel am Union Square mit cable car Linie direkt vor der Haustür. So ruhig wie im Zentrum einer Großstadt möglich.
5out of 5
Recommended
for Everyone
by A verified traveller from Saskatchewan, Canada

Great Location

Posted 01-Jan-2017
My family and I had a wonderful seven day stay at the Chancellor Hotel over Christmas! Great location right on Union Square with easy access to all city transportation. Hotel staff was friendly and accommodating and our rooms were very clean. Will definitely recommend the Chancellor to friends and will return again ourselves.
4out of 5
Recommended
for Everyone
by A verified traveller

Perfect location

Posted 23-Dec-2016
Excellent location and old school American charm. Quite a old clumsy designed room but that isn't a deal breaker given the other positives! My second visit here!
4out of 5
Recommended
for Everyone
by A verified traveller from Japan

古いけど清潔

Posted 22-Dec-2016
Pros: 基本的に清潔。
Cons: セイフボックスが故障していた。
Location: パウエル駅から坂を上る。大きい荷物があるとやや疲れるかもしれない。手ぶらで歩くなら大した距離ではないが、常に人通りが多くて信号も多いのでちょっと苛つく。ユニオンスクエアのすぐ近くなので便利。ホテルの2,3軒隣にはスーパーがあるのでとても便利だが、アルコールは置いてない。
1914年に建てられたらしい古いホテル。通路や階段は狭いが部屋はまあまあの広さ。古いけど清潔で不快感はない。シャワーの使い方がわからず、従業員に聞いた。セイフボックスが故障していて、従業員を呼んだが修理不能ということで、フロントに預けろと言われた。フロントでコインロッカーに入れてくれたが、ホテル側の落ち度なのになぜか1ドル取られた(クレームを付けるべきだったが1ドルなのでつい面倒になった)。ということはあったが、基本的に従業員の感じは悪くなかった。ちょっと高めだが、立地もいいし、「外れを引かないように手堅く押さえる」候補としては良い。リッチ感が欲しければ他を探すべきか。