Ratings based on 4,441 Verified Reviews

4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel in good location

Posted 21-May-2017
For the cost I'd definitely recommend this hotel. It's in Union Square with all key transport links close by. Staff are friendly, service is great. Rooms are ok size but can be a bit noises as expected for location. Breakfast was good and cost similar to nearby places. Would definitely stay there again!
2 out of 5
by A verified traveller

Smallest room I ever experienced,

Posted 20-May-2017
Tight and small room, shower has weak water flow, no coffee machine, need go to lobby to get hot water. Free coffee is one and only bright spot. Breakfast not included.
4 out of 5
Recommended
for Everyone
by A verified traveller from Calgary, Canada

Close to Union Square

Posted 20-May-2017
Pros: Location
Cons: Water pressure for shower
Location: Perfect for exploring San Francisco
Very reasonably priced hotel for perfect location.
3 out of 5
by A verified traveller

Posted 19-May-2017
Good location, right by Powell station and the cable cars! Rooms were decent for the price point, and the staff were friendly and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great Location Lovely Hotel

Posted 18-May-2017
Pros: location, Staff
Cons: Can't think of anything
Location: Shops cable car China town
We had a very pleasant stay, we had a room at the back of hotel which was very quiet. No kettle in room, but that wasn't a problem because they had complimentary hot drinks and cookies, muffins and fruit in the lobby 24 hours a day. We bought tickets for hop on bus from concierge. The business centre has 24 hour access with Internet and all printing is free. Also in room wi fi is included. I woul definitively recommend this hotel, it is walking distance to shops cable car ad China town.
4 out of 5
Recommended
for Everyone
by A verified traveller from Gatineau, QC, Canada

Nice hotel near everything

Posted 15-May-2017
Cons: No AC? C'mon!! It's 2017 guys!
It was a package within Expedia and the price was good.
4 out of 5
Recommended
for Everyone
by A verified traveller from sydney, australia

Great location

Posted 15-May-2017
We enjoyed our stay, comfortable room and great central location. Service at front desk great!
4 out of 5
Recommended
for Everyone
by A verified traveller from Vietnam

Small hotel close to Union Square

Posted 15-May-2017
The hotel is small and a little bit old but very close to Union Square. There are many restaurants arround there. The hotel staffs are very nice.
5 out of 5
Recommended
for Everyone
by A verified traveller from Memphis, TN

Good value, great location

Posted 15-May-2017
Pros: Location, condition of the property
Location: Union Square shopping half a block away, restaurants next door, down the street, and all over. Walgreen's drug store on the same block. Cable cars.
This fine hotel has classic architecture but it has been well-kept over the years. The location is excellent, half a block from Union Square on the Powell Street cable car line. The rooms are not huge, but they are very adequate. There's always coffee in the lobby (I didn't see an in-room coffee maker, but that's ok), and there's a fine restaurant and bar in the hotel. We stayed there on a Saturday night, and there was some noise from sirens, etc., and even street musicians in Union Square, but we didn't find them to be a distraction -- you are right in the center of town! We'd go there again for sure.
5 out of 5
Recommended
for Everyone
by A verified traveller from Orange Beach, AL

❤️ of The City

Posted 14-May-2017
Great location and attemtive staff. This hotel is small and has a European feel. By the end of our stay we felt like family. I would definitely stay here again.