Ratings based on 3,564 Verified Reviews

4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Minneapolis

Posted 16-Dec-2017
Good location with accessibility to multi forms of public transportation. Comfortable room and free coffee in the lobby a nice perk.
5 out of 5
Recommended
for Everyone
by A verified traveller from Los Angeles

Nice hotel right by union square

Posted 16-Dec-2017
Great location, just steps away from union square and all the stores for shopping. Hotel staff was really friendly and accommodating, even had complimentary water, coffee, and apples for guests which really stood out from other hotels. Highly recommended.
5 out of 5
Recommended
for Everyone
by A verified traveller from LA

Right on union square

Posted 14-Dec-2017
This hotel was charming and comfortable and incredibly convenient to Union Square.
5 out of 5
Recommended
for Everyone
by A verified traveller from los angeles

Amazing!

Posted 11-Dec-2017
Wonderful hotel. I can’t believe what a great find this was. Great view of the Christmas tree in union square. I’ll definily stay here again. Also, fresh cookies all day/night, apples and fresh popcorn. Mmm
4 out of 5
Recommended
for Everyone
by A verified traveller from Union Square, SF

Posted 11-Dec-2017
Very pleasing, love the rubber duckie in a xmas hat and the ear plugs in the in the nightstands drawer. Our room was quiet. Appreciate every extra little but big things for us travelers. Price is the best around the area. In the heart of the SF!
4 out of 5
Recommended
for Everyone
by A verified traveller from Portland, OR

Posted 11-Dec-2017
Excellent location with a friendly staff. Would definitely stay again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Right in the Heart of the City!

Posted 08-Dec-2017
Pros: Proximity to shopping/
Other than the room being a little cramped, everything else was fantastic! We had a roon with 2 double beds. There was no space to put two suitcases out. There was a closet in the room, but it was musty. The staff were kind and knowledgeable. You are close to great shopping, restaurants and others are a short walk away.
5 out of 5
Recommended
for Everyone
by A verified traveller from Oklahoma

Posted 08-Dec-2017
Pros: Staff was very friendly. Room was on the small side but comfortable. Loved the free cookies each day and fresh water in the lobby.
Cons: The bathroom was very clean and modern but extremely small. Larger bathroom would be nice.
Location: Best location!
Was very pleased with our 5 night stay. Location was the best and close to lots of shopping on Union Square. I would recommend to stay here!
4 out of 5
Recommended
for Everyone
by A verified traveller from Davis, CA

Posted 07-Dec-2017
Pros: Well kept. Comfortable bed.
Cons: Rooms and bathrooms are small. Hard to expand.
Location: Lots to do. Near Union Square and within walking distance of North Beach, Chinatown, and much shopping.
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5 out of 5
Recommended
for Everyone
by A verified traveller from Washington

Awesome Hotel

Posted 04-Dec-2017
Perfect location!! Staff is great.. beds comfy.. room clean.. food and drinks good. Couldn’t ask for more. They even have a pillow menu!!