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Reviews of Good Nite Inn - Redwood City

2.5 out of 5
Good Nite Inn - Redwood City
485 Veterans Blvd, Redwood City, CA

Reviews

8.4

Very good

Rating 10 - Excellent. 562 out of 1045 reviews" "
Rating 8 - Good. 284 out of 1045 reviews" "
Rating 6 - Okay. 79 out of 1045 reviews" "
Rating 4 - Poor. 61 out of 1045 reviews" "
Rating 2 - Terrible. 59 out of 1045 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Ruvi

Disliked: Staff & service
Stayed 4 nights in Apr 2024

2/10 Terrible

Trista

Disliked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Case Manager on 1 May 2024
Hello Trista,We are sorry that we didn't meet your expectations. We do hope that we can do better next time.Thank you.

6/10 Okay

Kima Lee, Vancouver

Handy on/off to the freeway
Stayed 2 nights in Apr 2024
Response from renee on 27 Apr 2024
thank you for your review, hope to see you back soon :)

6/10 Okay

Daniele

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Useful, but 2 times missed Wi-fi and this is a big problem, they have to be better about this.
Stayed 4 nights in Apr 2024
Response from renee on 26 Apr 2024
we did have problems with the wifi for a day we apologize for the inconvenience

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Apr 2024
Response from renee on 24 Apr 2024
Thank you for the 5 out of 5 ratings, hope to see you back soon :)

6/10 Okay

Leysi

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
I just don't like flies being around the entrance where I had to go into my room
Stayed 3 nights in Apr 2024
Response from renee on 23 Apr 2024
sorry for the inconvenience, the hallway doors must have got stuck open

10/10 Excellent

Jacqueline

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s always a choice to be at goodnite inn
Stayed 1 night in Apr 2024
Response from renee on 23 Apr 2024
Thank you for the 5 out of 5 ratings, hope to see you back soon :)

10/10 Excellent

Adam Blair

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing special
Stayed 1 night in Apr 2024
Response from renee on 23 Apr 2024
Thank you for the 5 out of 5 ratings, hope to see you back soon :)

10/10 Excellent

Alexsei

Liked: Cleanliness, staff & service, property conditions & facilities
Хорошо
Stayed 1 night in Apr 2024
Response from renee on 17 Apr 2024
Thank you for the 5 out of 5 ratings, hope to see you back soon :)

10/10 Excellent

Lupita

Liked: Cleanliness, staff & service, property conditions & facilities
very quality comfort
Stayed 3 nights in Mar 2024
Response from renee on 10 Apr 2024
Thank you for the 5 out of 5 ratings, hope to see you back soon :)

6/10 Okay

Jennifer

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The unit was adequate and the best price we could find for the area. That said, we were placed right next to the entry door and could hear people coming and going all night. I also detected a distinct urine smell in the room. Possibly in the carpet? The beds themselves seemed clean but the blankets were very thin. The bathroom has been remodeled and was new and clean.
Stayed 3 nights in Mar 2024
Response from renee on 8 Apr 2024
thank you for your feedback, hope to see you back soon

8/10 Good

kenneth g

Travelled with family, Business traveller
Liked: Property conditions & facilities
Good experience overall. Room was very clean and it was a big room and bathroom. Only negative was We arrived late and I didn’t read the part where it stated a deposit was needed. The Blonde night lady was very rude and condescending and treated me like duh 🙄 because I asked her what the deposit was for. Other than that, I’d recommend it.
Stayed 2 nights in Apr 2024
Response from renee on 5 Apr 2024
thank you for your feedback

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from renee on 4 Apr 2024
Thank you for the 5 out of 5 rating, hope to see you back soon :)

8/10 Good

Rick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great for a overnight rest stop.
Stayed 1 night in Mar 2024
Response from renee on 1 Apr 2024
Thank you for the 4 out of 5 rating, hope to see you back soon :)

8/10 Good

reginald

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It rules!
Stayed 4 nights in Mar 2024
Response from renee on 1 Apr 2024
Thank you for the 4 out of 5 rating, hope to see you back soon :)

10/10 Excellent

Andrés

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good place to stay
Stayed 1 night in Mar 2024
Response from renee on 28 Mar 2024
Thank you for the 5 out of 5 rating, hope to see you back soon :)

10/10 Excellent

Douglas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My clean, safe, go-to hotel for visiting Redwood City.
Stayed 2 nights in Mar 2024
Response from renee on 28 Mar 2024
Thank you for the 5 out of 5 rating, hope to see you back soon :)

8/10 Good

Jaime Arturo

Stayed 1 night in Mar 2024
Response from renee on 11 Apr 2024
Thank you for the 4 out of 5 ratings, hope to see you back soon :)

10/10 Excellent

Karyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in process was very easy. The customer service was excellent! They have always accommodated my requests.
Stayed 1 night in Mar 2024
Response from renee on 18 Mar 2024
Thank you for the 5 out of 5 rating, hope to see you back soon :)

10/10 Excellent

Silia

Liked: Cleanliness
Stayed 2 nights in Mar 2024
Response from renee on 18 Mar 2024
Thank you for the 5 out of 5 rating, hope to see you back soon :)

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Mar 2024
Response from renee on 12 Mar 2024
Thank you for the 5 out of 5 rating, hope to see you back soon :)

8/10 Good

Fernando, Sacramento

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good for a night stay for work.
Stayed 1 night in Mar 2024
Response from renee on 8 Mar 2024
Thank you for the great review, hope to see you back soon :)

4/10 Poor

Paula

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
8 pm I'm a 75 year old woman checking in. It's cold outside. He made me stand outside a window to check in. I use a cane or walker. I said I have to stand here to do this? He said yes. I'm looking at a lovely lobby I can't go to. Then instead of putting hold on my credit card for $100 he charged it $100!!!
Stayed 1 night in Mar 2024
Response from renee on 8 Mar 2024
Hello Miss Paula, sorry for the inconvenience, our lobby does close from 8 pm to 7 am. I was looking at your reservation and noticed the deposit was only authorized not charged. when authorized, it holds the funds until you check out and your bank releases the hold. take care

10/10 Excellent

Gabriela

Stayed 1 night in Mar 2024
Response from renee on 28 Mar 2024
Thank you for the 5 out of 5 rating, hope to see you back soon :)

10/10 Excellent

Jose, Salinas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from renee on 5 Mar 2024
thank you for the 5 out of 5 rating, hope to see you back soon :)

6/10 Okay

Alicia

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The inside of the room was great. The location, not so much, lots of homeless wondering around the parking lot area. Staff were very helpful and the room was good for the price
Stayed 1 night in Feb 2024
Response from renee on 27 Feb 2024
Thank you for your review

8/10 Good

Deborah, Incline Village

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Our room was noisy (traffic), but nice outside of that
Stayed 2 nights in Feb 2024
Response from renee on 25 Feb 2024
Sorry for the inconvenience thank you for your feedback, we could have moved your room to the front so you were away from the highway, hope to see you back soon

10/10 Excellent

Jennifer

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
M
Stayed 1 night in Feb 2024
Response from renee on 25 Feb 2024
Thank you for the 5 out of 5 rating, hope to see you back soon :)

2/10 Terrible

Jay

Toilet seat not attached. No soap in shower just one thin sliver on sink ..ran out of toilet paper
Stayed 1 night in Feb 2024
Response from renee on 25 Feb 2024
Sorry for the inconvenience, if you had called the front desk, we could have moved you to a different room also the front desk has supplies if you run out you can always get more. take care

8/10 Good

Samiuela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from renee on 25 Feb 2024
Thank you for the 4 out of 5 rating, hope to see you back soon :)

8/10 Good

Lily, Los altos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, wonderful shower ! Area around is not great but quite safe.
Stayed 1 night in Feb 2024
Response from renee on 19 Feb 2024
Thank you for your review, hope to see you back soon :)

10/10 Excellent

Rosalio

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from renee on 19 Feb 2024
Thank you for the great review, hope to see you back soon :)

10/10 Excellent

David, SALINAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and engaging front office personnel, wide couriers accessing my room, spacious room. Wonderful value much appreciated.
Stayed 1 night in Feb 2024
Response from renee on 16 Feb 2024
Thank you for the 5 out of 5 rating, hope to see you back soon :)

8/10 Good

Ryan

Stayed 2 nights in Feb 2024
Response from renee on 21 Mar 2024
thank you for the 4 out of 5 rating, hope to see you back soon :)

8/10 Good

Lily, Los altos

Travelled with partner
Liked: Cleanliness, amenities
Good value,
Stayed 2 nights in Feb 2024
Response from renee on 16 Feb 2024
Thank you for the 4 out of 5 rating, hope to see you back soon :)

10/10 Excellent

Arsenia

Liked: Cleanliness, staff & service, property conditions & facilities
Manager is nice and very accommodating
Stayed 1 night in Feb 2024
Response from renee on 16 Feb 2024
Thank you for the 5 out of 5 rating, hope to see you back soon :)

2/10 Terrible

Jennifer, Clements

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from renee on 16 Feb 2024
Thank you for your review, sorry but you did not leave any feedback on why you rated us a 1

6/10 Okay

Lisa

Stayed 2 nights in Jan 2024
Response from renee on 16 Feb 2024
Thank you for your review

8/10 Good

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Getting out and into traffic was a little difficult. Area seems a little run down
Stayed 1 night in Feb 2024
Response from renee on 8 Feb 2024
thank you for your review

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from YG-Audit on 10 Feb 2024
Thanks for the great review, we appreciate it. Hope to see you back soon.!!! :)

2/10 Terrible

Sandy

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jan 2024
Response from renee on 16 Feb 2024
thank you for leaving your review, you did not leave any feedback on why you rated us a 1 out of 5

4/10 Poor

Karla

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The mattress was uncomfortable
Stayed 2 nights in Feb 2024
Response from renee on 16 Feb 2024
Thank you for your feedback we are sorry you were uncomfortable, we could have moved you to a different room sorry for the inconvenience

10/10 Excellent

Tawanda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 2 nights in Jan 2024
Response from renee on 3 Feb 2024
thank you for your 5 out of 5 rating, hope to see you back soon :)

6/10 Okay

Kevin

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
6.5 at best
I was expecting more from a hotel with an 8.6 rating. As soon as I walked into the room, my key card stopped working. The room was very small and the bathroom condition was horrible. The faucet was loose and flopped all over the place. The drain plug in the tub didn't work and the towels were like sandpaper. I didn't sleep well either night, and to top it off, I couldn't get the game on the TV. There are plenty of choices in Redwood City, and I probably won't choose this one again. The only good thing about it was the price. I guess you get what you pay for. The staff was kind, but that didn't make up for the condition of the room.
Stayed 2 nights in Jan 2024
Response from renee on 5 Feb 2024
we are sorry you had a bad experience with your room, you should have called the front desk we would have moved you to a different room

10/10 Excellent

Rosa

Liked: Cleanliness
Great front desk
Stayed 1 night in Jan 2024
Response from YG-Night Auditor on 31 Jan 2024
Thanks for the great review, we appreciate it.!!! :)

10/10 Excellent

Barry

Business traveller, Travelled with group
Excellent spot
Stayed 2 nights in Jan 2024
Response from YG-Night Auditor on 31 Jan 2024
Thanks for the great review, hope to see you back soon.!! :)

10/10 Excellent

Maria J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy amables
Stayed 4 nights in Jan 2024
Response from renee on 26 Jan 2024
Thank you for the 10 out of 10 rating, hope to see you back soon :)

10/10 Excellent

suzette

Stayed 1 night in Jan 2024
Response from YG-Night Auditor on 31 Jan 2024
Thanks for the great review, hope to see you back soon.!! :)

10/10 Excellent

Vanessa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brandon was very sweet and courteous.
Stayed 1 night in Jan 2024