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Santa Cruz Plaza

Photo gallery for Santa Cruz Plaza

Featured image
Indoor pool, outdoor pool
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Overview of Santa Cruz Plaza

VIP Access

Santa Cruz Plaza

4 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Plaza De Armas 286, Santa Cruz, O'Higgins, 3130665

Explore the area

  • Popular LocationPlaza de Armas2 min walk
  • Popular LocationMuseo de Colchagua3 min walk
  • Popular LocationCasino Colchagua3 min drive

Choose dates to view prices

About this area

Santa Cruz

Located in Santa Cruz, Santa Cruz Plaza is connected to the convention centre. Museo de Colchagua and Hacienda El Huique are cultural highlights, and some of the area's activities can be experienced at MontGras Winery and Viña Escondida. Discover the area's water adventures with kayaking and rafting nearby, or enjoy the great outdoors with ecotours and hiking/biking trails.

What's nearby

  • Plaza de Armas - 2 min walk
  • Museo de Colchagua - 3 min walk
  • Casino Colchagua - 3 min drive
  • MontGras Winery - 9 min drive
  • Hacienda El Huique - 15 min drive

Getting around

  • Santiago (SCL-Arturo Merino Benitez) - 124 min drive

Restaurants

  • Los Varietales — 1 min walk
  • Café de la Mane - 2 min walk
  • Cafe Sorbo - 2 min walk
  • Panificadora Santa Cruz - 2 min walk
  • Ommi - 3 min walk

About this property

Santa Cruz Plaza

Romantic hotel connected to the convention centre in Santa Cruz with full-service spa
Along with a full-service spa, this smoke-free hotel has an indoor pool and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include a restaurant, a 24-hour fitness centre and a bar/lounge. All 116 rooms offer free WiFi, patios and LCD TVs with cable channels. Other amenities available to guests include minibars, hairdryers and laptop-compatible safes.
Santa Cruz Plaza offers 116 forms of accommodation which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Rooms open to patios. LCD televisions come with cable channels.

Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers. This Santa Cruz hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Inka Spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including hydrotherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available
  • Local area shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop
  • 1 swim-up bar, 1 poolside bar and 1 bar/lounge

Things to do

  • 24-hour fitness centre
  • Bike rentals
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Portuguese
  • Spanish

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Rooftop terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Massages
  • Sauna
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Minibar

Outdoor space

  • Patio

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CLP 53.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The national sales tax (19%) may be charged upon checkout to residents of Chile regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travellers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway bed fee: CLP 53.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and cash

Property is also known as

Hotel Santa Cruz Plaza
Santa Cruz Plaza
Santa Cruz Plaza Hotel
Santa Cruz Plaza Santa Cruz
Santa Cruz Plaza Hotel Santa Cruz

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 86 out of 178 reviews
5 - Excellent 48%
Rating 4 - Good. 58 out of 178 reviews
4 - Good 33%
Rating 3 - Okay. 29 out of 178 reviews
3 - Okay 16%
Rating 2 - Poor. 3 out of 178 reviews
2 - Poor 2%
Rating 1 - Terrible. 2 out of 178 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities

3/5 Okay

Travelled with partner, Travelled with group
Liked: Staff & service, amenities
The place is OK, but our experience wasn't great. First, when we got there the fridge was leaking, the floor wet, right after we realized it we call reception and there were supposed to fix it while we went out for a while. We got back later and everything was exactly the same. the day after we were able to exchange rooms, to andother building, wasting some time on moving everything around, would have been nice if they gave us a room in the same building in order to move faster and easier. The parking system is full so you have valet parking taking the car to another location, so in order to get your car you need to call at least 20-30 minutes before. We did taht but anyways we had misunderstanding, since we asked where our car will be delivered and they told us the wrong place, waiting more than 20 minutes autside the building, when it was inside, if I did not asked, we would have waited even longer... There seem to be a lot of misinformation and misunderstanding, since we were not able to get always the certain information we needed, like the issue with the car and the room. You would have expected that this kind of hotel would have better response tothis issues, we could have had a much greater experience, I don'tthink I will get back
Stayed 2 nights in Nov 2020

4/5 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

2/5 Poor

Travelled with family
Disliked: Property conditions & facilities
The rooms needed complete renovation. Air con very noisy and ineffective. Shower in a bath with curtain unhygienic. Toilet didn’t work well. Carpet stained.
Stayed 3 nights in Mar 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When in wine country, stay in Santa Cruz Plaza
Great character and super location. The rooms were comfortable. The La Palapa was a great place to have a casual dinner. Breakfast buffet was very bountiful and tasty. The vineyards in the area are fantastico!!
Stayed 2 nights in Feb 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020