Title: Santa Cruz Plaza Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Santa Cruz Plaza Family-friendly hotel connected to the convention centre in Santa Cruz with a full-service spa ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/2000000/1410000/1406700/1406642/3fe1c8d9.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property – evening/night](https://images.trvl-media.com/lodging/2000000/1410000/1406700/1406642/75df94bd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sauna, steam room, body treatments, hydrotherapy, body wraps](https://images.trvl-media.com/lodging/2000000/1410000/1406700/1406642/2713a051.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Twin Room | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1410000/1406700/1406642/4b01e3a6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance](https://images.trvl-media.com/lodging/2000000/1410000/1406700/1406642/b6c7442f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Santa Cruz Plaza, connected to the convention center, offers an upscale yet family-friendly atmosphere. Enjoy the rooftop terrace, swim-up bar, Los Varietales restaurant, onsite spa with hydrotherapy, high-speed WiFi, bike rentals, and attentive staff. VIP Access 8.6 Excellent ## Popular amenities - Bar - Gym - Spa - Pool - 24/7 front desk - Laundry £104 9 Nov - 10 Nov VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct 16 - Oct 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=1406642&PinnedHotelID=1406642&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=1406642&PinnedHotelID=1406642&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 17 - Oct 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=1406642&PinnedHotelID=1406642&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=1406642&PinnedHotelID=1406642&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=1406642&PinnedHotelID=1406642&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=1406642&PinnedHotelID=1406642&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=1406642&PinnedHotelID=1406642&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=1406642&PinnedHotelID=1406642&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 10 of 10 rooms ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1410000/1406700/1406642/002ebec1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Suite Junior - 355 sq ft - Sleeps 2 ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1410000/1406700/1406642/c1faf194.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Suite - 452 sq ft - Sleeps 3 ![Standard Twin Room | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1410000/1406700/1406642/4b01e3a6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room 9.6 Exceptional 8 reviews ### Highlights Air conditioning Free cots/infant beds LCD TV Separate bedroom Blackout curtains Hairdryer Private bathroom Shower/bath combination - 286 sq ft - Sleeps 4 - 2 Queen Beds ![Standard Room, 1 King Bed | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1410000/1406700/1406642/4dfe44de.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed ### Highlights Air conditioning Free cots/infant beds LCD TV Separate bedroom Blackout curtains Hairdryer Private bathroom Shower/bath combination - 286 sq ft - Sleeps 3 - 1 King Bed ![Deluxe Suite, 1 King Bed | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1410000/1406700/1406642/ec68b197.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 King Bed ### Highlights Air conditioning Free cots/infant beds LCD TV Blackout curtains Separate bedroom Hairdryer Private bathroom Shower/bath combination - 560 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![Junior Studio Suite | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1410000/1406700/1406642/3da54d61.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Studio Suite ### Highlights Air conditioning Free cots/infant beds LCD TV Separate bedroom Blackout curtains Hairdryer Private bathroom Shower/bath combination - 355 sq ft - Sleeps 3 - 1 King Bed ![Suite | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1410000/1406700/1406642/83b5ca8d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Air conditioning Free cots/infant beds LCD TV Blackout curtains Separate bedroom Hairdryer Private bathroom Shower/bath combination - 452 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### Double Room Deluxe - 538 sq ft - Sleeps 4 ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1410000/1406700/1406642/c7c09358.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard - 247 sq ft - Sleeps 3 ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1410000/1406700/1406642/cd1fc1b2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard - 247 sq ft - Sleeps 3 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSan-Fernando-Hotels-Santa-Cruz-Plaza.h1406642.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSan-Fernando-Hotels-Santa-Cruz-Plaza.h1406642.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-34.64025%2C-71.36563&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=3DHQkct21aGULaBmAuAhURh0x1M=) Plaza De Armas 286, Santa Cruz, O'Higgins, 3130665 #### What's nearby - Plaza de Armas - 1 min walk - 0.0 miles - Museo de Colchagua - 2 min walk - 0.1 miles - Casino Colchagua - 3 min drive - 1.7 miles - Colchagua Campo y Vino - 3 min drive - 1.7 miles - Lapostolle Clos Apalta Winery - 19 min drive - 8.3 miles #### Getting around - Santiago (SCL-Arturo Merino Benitez) - 124 min drive #### Restaurants - ‪Espacio Aldea - ‬4 min walk - ‪Cafe Como Pan - ‬6 min walk - ‪Pizzeria Refranes - ‬2 min walk - ‪Restaurante Mallorca - ‬3 min walk - ‪Empanadas Las Mas Ricas - ‬9 min walk ## About this property ### Santa Cruz Plaza Upscale family-friendly hotel connected to the convention centre You can look forward to a swim-up bar, a rooftop terrace and a coffee shop/cafe at Santa Cruz Plaza. Active travellers can enjoy cycling at this hotel. Indulge in a massage, a body wrap and a body scrub at the on-site spa. Be sure to enjoy a meal at Los Varietales, the on-site fine-dining restaurant. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services. You'll also enjoy perks such as: - An outdoor pool, along with sunloungers and a swim-up bar - Free self-parking and valet parking - Bike hire, extended parking and a local area shuttle - Express check-out, express check-in and supervised childcare (surcharge) - Guest reviews give top marks for the helpful staff Room features All 116 rooms boast comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches such as free WiFi and minibars. More conveniences in all rooms include: - Childcare services and free infant beds - Bathrooms with designer toiletries and shower/bath combinations - LCD TVs with cable channels - Daily housekeeping and desks ## Similar properties ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/4000000/3780000/3775300/3775207/08e2ca8e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### TerraViña Santa Cruz - Pool - Breakfast included - Parking included - Free WiFi 9.2 Wonderful 200 reviews £121 29 Oct - 30 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=3775207&PinnedHotelID=3775207&HadPinnedHotel=true®ionId=-1&adults=2) ![32-inch flat-screen TV with satellite channels, TV](https://images.trvl-media.com/lodging/16000000/15280000/15272700/15272615/e2731668.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Noi Blend Colchagua Palmilla - Pool - Hot tub - Breakfast included - Spa 9.0 Wonderful 130 reviews £118 29 Oct - 30 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=15272615&PinnedHotelID=15272615&HadPinnedHotel=true®ionId=-1&adults=2) ![Seasonal outdoor pool, pool loungers](https://images.trvl-media.com/lodging/19000000/18060000/18057500/18057456/afe65d1c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Perla Hotel Santa Cruz - Pool - Breakfast included - Kids pool - Parking included 9.2 Wonderful 98 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=18057456&PinnedHotelID=18057456&HadPinnedHotel=true®ionId=-1&adults=2) ![Meeting facility](https://images.trvl-media.com/lodging/23000000/22440000/22438600/22438533/2c7a7923.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Vendimia Parador Santa Cruz - Pool - Pet-friendly - Parking included - Free WiFi 9.6 Exceptional 76 reviews £76 29 Oct - 30 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=22438533&PinnedHotelID=22438533&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/10000000/9430000/9423000/9422950/47af8d73.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Cava Colchagua Santa Cruz - Pool - Breakfast included - Spa - Free WiFi 8.8 Excellent 166 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=9422950&PinnedHotelID=9422950&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/3000000/2960000/2959500/2959484/e99bf923.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Boutique Vendimia Premium Santa Cruz - Pool - Kids pool - Parking included - Free WiFi 9.2 Wonderful 135 reviews £69 21 Oct - 22 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=2959484&PinnedHotelID=2959484&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/112000000/111720000/111717800/111717705/60f6a89d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Boutique Grand Cru Santa Cruz - Pool - Breakfast included - Parking included - Free WiFi 10 Exceptional 6 reviews £82 21 Oct - 22 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=111717705&PinnedHotelID=111717705&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, Egyptian cotton sheets, premium bedding, minibar](https://images.trvl-media.com/lodging/9000000/8730000/8726600/8726594/7cfca4ac.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Vik Chile San Vicente - Pool - Breakfast included - Spa - Parking included 9.2 Wonderful 149 reviews £361 26 Oct - 27 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=8726594&PinnedHotelID=8726594&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/20000000/19900000/19897100/19897092/068ad3e4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Calfu Santa Cruz - Pool - Breakfast included - Parking included - Free WiFi 9.6 Exceptional 61 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=19897092&PinnedHotelID=19897092&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/113000000/112020000/112019700/112019659/a6261078.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Colchagua Tiny Lodge Santa Cruz - Kitchen - Parking included - Free WiFi - Air conditioning 10 Exceptional 3 reviews £144 29 Oct - 30 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=112019659&PinnedHotelID=112019659&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Area shuttle (surcharge) - Free self parking on site - Free valet parking on site - Extended parking on site - Wheelchair-accessible parking available ### Food and drink - A bar/lounge - A coffee shop/cafe - A restaurant - A swim-up bar ### Restaurants on site - Los Varietales ### Things to do - 24-hour gym - Bicycle rentals - Free children's club - Full-service spa - Outdoor pool - Sauna - Steam room ### Family friendly - Free children's club - In-room babysitting - In-room cot - Laundry facilities - Outdoor pool - Supervised activities for children (surcharge) ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Business centre - Conference centre - Meeting room ### Outdoors - Barbecue grill - Garden - Pool loungers - Rooftop terrace ### Full-service spa - Body scrubs - Body wraps - Facials - Hydrotherapy - Massage - Sauna - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Lift - Wheelchair-accessible parking ### More - 2 buildings - 4 floors - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot ### Bathroom - Designer toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - LCD TV with cable channels ### Food and drink - Limited room service - Minibar ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Desk - Laptop-compatible safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Contactless check-in and check-out are available Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Renovations and closures This property is closed from 24 October 2025 to 25 October 2025 (dates subject to change). ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are available for CLP 62.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%). We have included all charges provided to us by the property. ### Optional extras - Rollaway bed fee: CLP 62.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve access to the heated pool This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Hotel Santa Cruz Plaza Santa Cruz Plaza Santa Cruz Plaza Hotel Santa Cruz Plaza Santa Cruz Santa Cruz Plaza Hotel Santa Cruz ## Frequently asked questions ### Does Santa Cruz Plaza have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Santa Cruz Plaza? > As of 16 Oct 2025, prices found for a 1-night stay for 2 adults at Santa Cruz Plaza on 9 Nov 2025 start from £104.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/San-Fernando-Hotels-Santa-Cruz-Plaza.h1406642.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Santa Cruz Plaza pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Santa Cruz Plaza? > Self-parking and valet parking are free at this property. ### What time is check-in at Santa Cruz Plaza? > Check-in start time: 3 PM; check-in end time: midnight. After-hours check-in is not available. ### What time is check-out at Santa Cruz Plaza? > Checkout is at noon. ### Where is Santa Cruz Plaza located? > This family-friendly Santa Cruz hotel is located in the historical district, just steps away from Plaza de Armas and Museo de Colchagua. Colchagua Campo y Vino and Laura Hartwig Winery are also within 2 miles (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Santa Cruz Plaza Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 9.0 Location ### 8.8 Staff & service ### 8.4 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 173 8 - Good 96 6 - Okay 44 4 - Poor 9 2 - Terrible 6 ### 8/10 Good #### nick 7 Sept 2025 Liked: Cleanliness, staff & service the staff were very attentive, would recommend ##### nick Stayed 1 night in Sep 2025 ### 10/10 Excellent #### sukhpreet 19 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was great, spa, sauna and heated pool was nice touch ##### sukhpreet Stayed 3 nights in Apr 2025 ### 6/10 Okay #### Irene 1 Sept 2025 Disliked: Cleanliness, staff & service The hotel is old but has some nice features. The food in the restaurant on the first night was excellent. The 2nd night service was terrible. They got the order wrong and only brought 1 meal out even after the order was the same, they brought the wrong potato’s out and I never got any food. We complained the safe wasn’t working on the first day. That has not been repaired by the time we left. The towels were awful and had seen better days. They gave us 2 small bath towels and 1 hand towel between the 2 of us. Sadly I would not recommend this venue. Just awful and spoiled our trip to Santa Cruz. ![No room service, even after speaking to reception at 1830hrs. Came back to room at 10pm. Still not cleaned. Went to reception who were useless. Wanted to clean the room at 10pm](https://a.travel-assets.com/ugc/hotel-reviews/7f9788e6-5504-4e0d-a850-8eb6ec783ca9-1756766626497.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/446fb3c0-4994-4cf0-9374-330e675cf38b-1756766626081.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Just dumped fresh towels in the bathroom and didn’t clean the room after complaining to reception at 1830hrs](https://a.travel-assets.com/ugc/hotel-reviews/c26e00a0-7a98-41df-aa90-57d13451d336-1756766623173.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Never replenished the Coffee or fresh cups. 2 days of cups left untouched. No facility for making tea. I don’t drink coffee only tea. ](https://a.travel-assets.com/ugc/hotel-reviews/fdb08de9-8f75-4e28-abcd-bcc2edac4535-1756766627274.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Irene Stayed 2 nights in Aug 2025 ### 8/10 Good #### SABINE 23 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very nice stay but the pillows in the room weren't good. ##### SABINE Stayed 1 night in Mar 2025 ### 8/10 Good #### Elvira 19 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel ##### Elvira Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Luisa 14 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities There is a fantastic museum al the property. ##### Luisa Stayed 2 nights in Feb 2023 ### 8/10 Good #### Magnus 3 Apr 2023 Liked: Cleanliness, staff & service, room comfort #### Old fashioned hotel with a charm Nice hotel with a good breakfast and cosy feeling. Wi-Fi not so good, the facilities could be a bit updated, ![](https://a.travel-assets.com/ugc/hotel-reviews/BF5A38B8E303FDE2233B2800AE399785BDFBB49F1680486504708.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/DD7A6BB791E3DA68F1DAF991EC2DE11EB53A08791680486506643.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/76EA2C761ACEB9F1B16E1930C051AEF05E1E71771680486504721.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/C74FF29379ECC5966C8CDFE6AA6D579DC5CA93D71680486504224.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Magnus Stayed 1 night in Mar 2023 ### 10/10 Excellent #### Catherine 8 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful place to stay What a gem! We enjoyed the historical building, the wonderful cuisine and comfortable room. Next time we add in massages! ##### Catherine Stayed 1 night in Jan 2023 ### 10/10 Excellent #### Cecilia 30 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is very well located. It is a beautiful building with comfortable rooms and a great service. Breakfast buffet is awesome. Never had a comparable experience in another other hotel. The amount of food and the variety was huge including chilean typical plates. The personnel is very helpful and knowledgeable. The wine tour at Viña Sta Cruz was a rich experience with wine tasting and spectacular views of the vineyard. The Museo de Colchagua is a 5 stars including history of our World during BC period and pre and post Columbus time. Plus chilean history, folklore and handcraft articles. In a summary an amazing experience to be repeated in the future. ##### Cecilia Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Yuri 16 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a great hotel. Far exceeded our expectations. Service was excellent and the property itself was beautiful. Felt spoiled the entire time. Highly recommend. ##### Yuri ### 6/10 Okay #### Raul 16 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Room comfort #### Bad night Hotel is mostly fine. The room is ok but the bathrooms are uncomfortable. The hotel has a museum attached to it that it’s truly interesting. The restaurant I s fine and breakfast is good. Our last night they apparently planned some repairs in the room above use so at 2 in the morning we had enough and had to get dress and go to the lobby to complain, few minutes latter they stopped the work. ##### Raul Stayed 2 nights in Aug 2024 ### 8/10 Good #### César 12 Dec 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Comida regular ##### César Stayed 2 nights in Dec 2022 ### 8/10 Good #### Ullrich 5 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities a very pleasant stay with very friendly staff and an excellent breakfast buffet. if you come by car on a busy weekend, you may have trouble in parking inside and will need valet parking to park the car at a secure outside facility from the same hotel. to get it next morning may take a while. ##### Ullrich Stayed 3 nights in Jun 2023 ### 10/10 Excellent #### Daryl 8 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We normally stay at VIP hotel as they treat you special. We do not mind spending a little more. Room was not upgraded. In fact it was probably one of the worst rooms in the hotel as we looked out to white wall. With all the great balconies they have this is how they treat VIP’s. Will not return here ##### Daryl Stayed 1 night in Feb 2023 ### 10/10 Excellent #### Tom 17 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A gem in the wine country The Plaza is a gem in the wine country. It is old but well maintained. The architecture is interesting and features many items like bas relief sculpture and stained glass. We had a comfortable room facing an inner courtyard which was quiet. Outside rooms on the plaza might have a lot of traffic noise. The grounds are beautiful, with a small stream running through the property. The restaurant opens onto a pleasant, tree shaded outside courtyard by the outdoor pool. The is an indoor pool and spa but we did not visit. We had good lunch on the day we arrived. We went to breakfast each morning and found very mixed results, ranging from a great omelette bar on the weekend to weekday buffet that featured cold, hard bacon and lukewarm, mostly liquid scrambled eggs. The service was attentive and friendly, however. The concierge, Pablo, was fantastic. We had a great time chatting with him and getting laughs for our weak attempts at Spanish (we are English speakers, and found most of the staff could handle this well). He helped us plan excursions into the wine country, recommended great places to eat, and gave advice on the best way to drive to Vińa del Mar (our next stop). The hotel is next to a museum and a casino. We spent several hours enjoying the museum, but did not check out the casino. Maybe next time. ![](https://a.travel-assets.com/ugc/hotel-reviews/81ABBD232E9FD47B8DF7EC295F37FCC247CA16561702830504767.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/A6D256A85314E86CEA6657750D1A8506F824A30A1702830505154.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/938A157642A6555FB86A46011F7C5A366DD7035F1702830504755.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Tom Stayed 3 nights in Dec 2023 ### 8/10 Good #### Holly 10 Jan 2023 Liked: Amenities, property conditions & facilities Hotel Santa Cruz has a lot of PROs and a few CONs. I’m an American who travels frequently to other countries and use reviews as a guide. will be very honest with my observations. PROs = property is very nice with resort feel in the quaint city of Santa Cruz. Location was perfect! grounds beautiful and our room was spacious with nice view from 4th floor to the square. Security guarded with a lot to do on property. Ate there twice, both great. BBQ dinner was fantastic. good experience with concierge and restaurant staff. Santa Cruz is safe, easy to walk. CONS = floor/carpet in our room was very dirty. Glad they gave slippers, carper needs a good cleaning. disappointing hotel tour assistance (RoutaTours) and manager we spoke to about a RoutaTours issue not good. We didn’t find all front desk staff to be friendly. My husband speaks fluent Spanish, so it was not a translation issue, more a hospitality issue. RoutaTours took $80 from us and said we were “out of luck” when the wine tour they did not honor one of the tours when we ubered to the location. Hotel did not refund or reschedule. Thier response was that the winery took the money paid and won’t refund back. Manager said there was nothing she could do. Concierge was helpful telling us where to go on our own so we could avoid booking tours from hotel after that. There are a lot of children and families. If you don’t want children running around, playing in pool, screeching, etc., you might want to go elsewhere. ##### Holly ### 10/10 Excellent #### Branimir 23 Sept 2025 ##### Branimir Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Kevin 18 Aug 2025 ##### Kevin Stayed 1 night in Aug 2025 ### 8/10 Good #### Pedro Pablo 14 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Sugerencia Muy buen hotel. Buenas camas, baños, Calefacción. Faltó en la pueza 1 silla mas para sentarse, una mesita de apoyo. Creo que debieran tener un poco mas de superficie ##### Pedro Pablo Stayed 1 night in Jul 2025 ### 10/10 Excellent #### MARCIO 13 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muito bom. Bem localizado. Restaurante excelente. ##### MARCIO Stayed 1 night in Jun 2025 ### 10/10 Excellent #### liberto 6 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel truly shines with its exceptional cleanliness and a refined design that takes inspiration from the Chilean countryside ##### liberto Stayed 2 nights in May 2025 ### 10/10 Excellent #### Erika 30 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente local ##### Erika Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Verified traveller 29 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Camila 24 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy buen lugar para hospedarse , toda la atención vale la pena ##### Camila Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Erika 16 Mar 2025 ##### Erika Stayed 1 night in Mar 2025 ## Expedia's Latest Trends ### Hotels > [Hotel Desertica](https://www.expedia.co.uk/San-Pedro-De-Atacama-Hotels-Hotel-Desertica.h27744583.Hotel-Information) > > [Park South Hotel, part of JdV by Hyatt](https://www.expedia.co.uk/New-York-Hotels-Park-South-Hotel.h792443.Hotel-Information) > > [Konkashken Lodge](https://www.expedia.co.uk/Torres-Del-Paine-Hotels-Konkashken-Lodge.h71773639.Hotel-Information) > > [Ecocamp Patagonia](https://www.expedia.co.uk/Torres-Del-Paine-Hotels-Ecocamp-Patagonia.h4530900.Hotel-Information) > > [Holiday Inn Paris - Gare de Lyon Bastille by IHG](https://www.expedia.co.uk/Paris-Hotels-Holiday-Inn-Paris-Gare-De-Lyon-Bastille.h44757.Hotel-Information) > > [Gay-Friendly Hotels in Karachi](https://www.expedia.co.uk/Karachi-Hotels-Gay-Friendly-Hotel.0-0-d1809-tGayFriendlyHotel.Travel-Guide-Filter-Hotels) > > [The Savoy Jersey](https://www.expedia.co.uk/St-Helier-Hotels-The-Savoy-Jersey.h1899504.Hotel-Information) > > [Neptuno Hotel & SPA](https://www.expedia.co.uk/Calella-Hotels-Neptuno-Hotel-SPA.h1276234.Hotel-Information) > > [Hotels in Kinlochbervie](https://www.expedia.co.uk/Kinlochbervie-Hotels.d602532.Travel-Guide-Hotels) > > [Boutique Hotel Albus Amsterdam Centre](https://www.expedia.co.uk/Amsterdam-Hotels-Boutique-Hotel-Albus-Amsterdam-Centre.h889645.Hotel-Information) > > [Monte Carlo Sharm Resort & Spa](https://www.expedia.co.uk/Sharm-El-Sheikh-Hotels-Monte-Carlo-Sharm-Resort-Spa.h525484.Hotel-Information) > > [Mollie's Motel & Diner](https://www.expedia.co.uk/Bristol-Hotels-Mollies-Motel-Diner.h66889078.Hotel-Information) > > [MarriottHotelsResorts Hotels in Doncaster](https://www.expedia.co.uk/Doncaster-Hotels-Marriott-Hotels-Resorts.0-0-d6822--bMarriottHotelsResorts.Travel-Guide-Filter-Hotels) > > [Hotels in Wirral](https://www.expedia.co.uk/Wirral-Hotels.d55460.Travel-Guide-Hotels) > > [5 Star Hotels in Cuba](https://www.expedia.co.uk/5Star-Cuba-Hotels.s50-0-d3000433831.Travel-Guide-Filter-Hotels) > > [Hilton Leeds City Hotel](https://www.expedia.co.uk/Leeds-Hotels-Hilton-Leeds-City-Hotel.h26063.Hotel-Information) ### Flights > [Flights from Manchester (MAN) to Atlanta (ATL)](https://www.expedia.co.uk/lp/flights/man/atl/manchester-to-atlanta) > > [Flights from Manchester (MAN) to Sepang (KUL)](https://www.expedia.co.uk/lp/flights/man/kul/manchester-to-kuala-lumpur) > > [Flights from Los Angeles (LAX) to Honolulu (HNL)](https://www.expedia.co.uk/lp/flights/lax/hnl/los-angeles-to-honolulu) > > [Flights from Gatwick (LGW) to Tivat (TIV)](https://www.expedia.co.uk/lp/flights/lgw/tiv/london-to-tivat) > > [Flights from Amsterdam (AMS) to Exeter (EXT)](https://www.expedia.co.uk/lp/flights/ams/ext/amsterdam-to-exeter) > > [Flights from Manchester (MAN) to Puerto del Rosario (FUE)](https://www.expedia.co.uk/lp/flights/man/fue/manchester-to-puerto-del-rosario) > > [Flights from Jersey to LON-All Airports](https://www.expedia.co.uk/lp/flights/jer/lon/jersey-to-london) ### Cars > [Car hire in Bellshill](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Bellshill.d180812.Car-Hire-Guide) ### Packages > [Castle Cornet](https://www.expedia.co.uk/Castle-Cornet-St-Peter-Port.d6244544.Attraction) > > [Sun City Holidays](https://www.expedia.co.uk/Sun-City.d2609.Holidays-City-Breaks) > > [Calo des Moro Beach](https://www.expedia.co.uk/Calo-Des-Moro-Beach-Sant-Antoni-de-Portmany.d6171228.Attraction) ### General > [Visit Little Horsted](https://www.expedia.co.uk/Little-Horsted.dx3000438510)