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The Westin San Diego Downtown

Photo gallery for The Westin San Diego Downtown

Featured image
Beach nearby, white sand
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas

Overview of The Westin San Diego Downtown

The Westin San Diego Downtown

4 out of 5

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Free airport shuttle
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
400 W Broadway, San Diego, CA, 92101

Explore the area

  • Popular LocationUSS Midway Museum10 min walk
  • Popular LocationSan Diego Convention Center15 min walk
  • Popular LocationBalboa Park19 min walk
  • AirportSan Diego, CA (SAN-San Diego Intl.)4 min drive

Choose dates to view prices

About this area

San Diego

Located in San Diego, The Westin San Diego Downtown is in the city centre and near the beach. Travellers eager for a bit of culture can stop by USS Midway Museum, while those wishing to experience the area's natural beauty can explore Balboa Park and Mission Bay. Don't miss out on a visit to San Diego Zoo. Kayaking, waterskiing and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Guests appreciate the hotel's convenience for public transportation: America Plaza Trolley Station is 3 minutes on foot and Civic Center Station is 7 minutes.

What's nearby

  • Navy Pier - 8 min walk
  • Port of San Diego - 9 min walk
  • USS Midway Museum - 10 min walk
  • San Diego Convention Center - 15 min walk
  • Balboa Park - 19 min walk

Getting around

  • San Diego Santa Fe Depot - 3 min walk
  • America Plaza Trolley Station - 3 min walk
  • San Diego, CA (SAN-San Diego Intl.) - 4 min drive

Restaurants

  • Coast — 1 min walk
  • The Bar — 1 min walk
  • Coffee bean & tea leaf - 4 min walk
  • Tender Greens - 5 min walk
  • Sushi Deli 2 - 5 min walk

About this property

The Westin San Diego Downtown

4-star San Diego hotel in Downtown San Diego, walk to USS Midway Museum
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. All 436 rooms feature comforts such as pillowtop beds and premium bedding, while conveniences include fridges and coffee makers. In-room free WiFi and rainfall showerheads are standard, as are TVs with cable channels. Housekeeping is available on request.
The Westin San Diego Downtown offers 436 forms of accommodation with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers.

This San Diego hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include massages and facials.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA) and WELL Health-Safety Rating (IWBI)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking and van parking available
  • Off-site parking within 40 ft (USD 35 per day)
  • Free return airport shuttle from 6:00 AM to 11:00 PM
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–1:00 PM on weekdays and 6:00 AM–11:00 AM on weekends: USD 10-30 for adults and USD 10-30 for children
  • 1 restaurant and 1 coffee shop
  • 1 bar/lounge

Things to do

  • Bike rentals
  • Fitness centre
  • Outdoor pool
  • Spa services
  • Hot tub

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (21738 square feet)
  • Meeting rooms

Outdoors

  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Facials
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels

Entertainment

  • 55-inch TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 12:30 AM
Early check-in subject to availability
Early check-in fee: USD 75.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75.00
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay for free
Dogs welcome
2 per room (up to 40 lbs/18 kg)
Food and water bowls are available
Service animals are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD25.00 per accommodation, per night. This fee does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 10 and USD 30 for adults, and USD 10 and USD 30 for children (approximately)
  • Nearby parking fee: USD 35 per day (40 ft away)
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details on arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only; guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
Children under 18 years old are not allowed in the swimming pool or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

San Diego Westin
Westin Hotel San Diego
Westin San Diego
Westin San Diego Hotel San Diego
Westin San Diego Hotel
The Westin San Diego
The Westin Diego Diego
The Westin San Diego Downtown Hotel
The Westin San Diego Downtown San Diego
The Westin San Diego Downtown Hotel San Diego

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 543 out of 1112 reviews
5 - Excellent 49%
Rating 4 - Good. 301 out of 1112 reviews
4 - Good 27%
Rating 3 - Okay. 133 out of 1112 reviews
3 - Okay 12%
Rating 2 - Poor. 70 out of 1112 reviews
2 - Poor 6%
Rating 1 - Terrible. 65 out of 1112 reviews
1 - Terrible 6%

4.3/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible service and staff
Stayed 1 night in Nov 2021

4/5 Good

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great with the exception of the smoke alarm going off few minutes after we arrived to our room and while we were trying to put our baby to sleep. Someone was able to come to our room to replace the cover and it was fine after that.
Stayed 1 night in Nov 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location. Not enough dining options.
Stayed 5 nights in Nov 2021

1/5 Terrible

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was a constant bass-like noise the entire time we were trying to sleep - I’m not sure where it came from, but we were in room 712 and facing the atrium so it may have come from there. On top of that, our shower water would not get above lukewarm, and most disturbingly the room was very dirty - there was hair on the floor of the bathroom, watermarks all over the counter, and the guest robe had makeup on the sleeve. As we arrived at midnight we stayed the 1st night out of necessity, but after not sleeping and feeling distressed at the lack of cleanliness we had to move hotels after that. The front desk girl was very helpful - she apologized and offered to move us to another room, but we had already made up our minds.
Stayed 4 nights in Nov 2021

5/5 Excellent

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff and how accommodating they were. Will be back and will recommend.
Stayed 2 nights in Oct 2021