The staff was very friendly.
During our week-long stay, we had our window blocked by plastic, because they were painting the building. So, no view. They told me it may be one day of cover. Also, my room had problems with the AC/Heater, and the noise kept me up all night. They were helpful and exchanged my room, but it was very inconvenient, especially when you consider I was there with 4 kids, and hustling to see the sights, yet had to spend time moving things to a different room on a different floor. Also, they scheduled a Fire Life Safety drill during our stay, so we had to worry about that intrusion. I think, considering the painting going on, it would have been nice to schedule this at a different time. I realize these issues are not the fault of the staff, and they were nice and helpful, but I would not have stayed at this hotel had I known we were going to be inconvenienced. I spent a lot of money for that room, and wanted to give my kids a nice, stress-free vacation