Title: Hotel Palacio de Moctezuma Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=182182&destination=San+Crist%C3%B3bal+de+las+Casas%2C+Chiapas%2C+Mexico&selected=76033318&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Palacio de Moctezuma Hotel Palacio de Moctezuma offers a perfect base to explore San Cristóbal de las Casas, with historic landmarks nearby and staff who know the area inside out ## Photo gallery for Hotel Palacio de Moctezuma ![Lobby sitting area - Hotel Palacio de Moctezuma (San Cristóbal de las Casas)](https://images.trvl-media.com/lodging/77000000/76040000/76033400/76033318/c1c67f3f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![City view from property - Hotel Palacio de Moctezuma (San Cristóbal de las Casas)](https://images.trvl-media.com/lodging/77000000/76040000/76033400/76033318/f48dd2bf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fireplace - Hotel Palacio de Moctezuma (San Cristóbal de las Casas)](https://images.trvl-media.com/lodging/77000000/76040000/76033400/76033318/ddfd95d2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Hotel Palacio de Moctezuma (San Cristóbal de las Casas)](https://images.trvl-media.com/lodging/77000000/76040000/76033400/76033318/3167d43c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden - Hotel Palacio de Moctezuma (San Cristóbal de las Casas)](https://images.trvl-media.com/lodging/77000000/76040000/76033400/76033318/d0a263f4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers gather around the lobby fireplace at Hotel Palacio de Moctezuma after exploring San Cristóbal de las Casas Cathedral. The bar offers a relaxing spot for evening drinks, while in-room WiFi keeps everyone connected. Guests praise the attentive staff. ## Reviews 9.0 Wonderful ## Popular amenities - Parking included - Free Wi-Fi - Restaurant - Breakfast available - Housekeeping - 24/7 front desk £36 includes taxes & fees 10 Apr - 11 Apr ## Room options ### Check availability for these dates Tonight [Mar 30 - Mar 31](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=76033318&PinnedHotelID=76033318&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=76033318&PinnedHotelID=76033318&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 31 - Apr 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=76033318&PinnedHotelID=76033318&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=76033318&PinnedHotelID=76033318&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=76033318&PinnedHotelID=76033318&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=76033318&PinnedHotelID=76033318&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=76033318&PinnedHotelID=76033318&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=76033318&PinnedHotelID=76033318&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds 2 beds Showing 3 of 3 rooms ### View all photos for Standard Room, 1 Double Bed ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/77000000/76040000/76033400/76033318/a6957ca1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed - 151 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Standard Triple Room, Multiple Beds ![Standard Triple Room, Multiple Beds | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/77000000/76040000/76033400/76033318/fd4c45d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room, Multiple Beds - 237 sq ft - 1 bedroom - Sleeps 6 - 3 Double Beds ### View all photos for Standard Double Room, 2 Double Beds ![Standard Double Room, 2 Double Beds | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/77000000/76040000/76033400/76033318/3275b152.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 2 Double Beds 8.8 Excellent 3 reviews - 172 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSan-Cristobal-De-Las-Casas-Hotels-Hotel-Palacio-De-Moctezuma.h76033318.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSan-Cristobal-De-Las-Casas-Hotels-Hotel-Palacio-De-Moctezuma.h76033318.Hotel-Information) ## About the area Located in Zona Centro, a neighbourhood in San Cristóbal de las Casas, Hotel Palacio de Moctezuma is in the mountains. Museo de San Cristóbal and Mesoamerican Museum of Jade are cultural highlights, and some of the area's landmarks include Church of San Nicolás and Centro Cultural de los Altos. Arco de El Carmen & Centro Cultural El Carmen and Orquídeas Moxviquil Botanical Garden are also worth visiting. [Visit our San Cristóbal de las Casas travel guide](https://www.expedia.co.uk/San-Cristobal-De-Las-Casas.dx182182) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C16.73544%2C-92.63558&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=exoqaKf1xLG9oONqoHvzi_FFSMM=) Av. Benito Juárez 16, Corner with Francisco León Street, San Cristóbal de las Casas, CHIS, 29200 ### What's nearby - ![Santo Domingo Handicraft Market](https://images.trvl-media.com/place/6274139/97f631e8-72f7-429c-a6e0-ae138091dd6b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Santo Domingo Handicraft Market 2 min walk \- 0.1 miles - ![San Cristóbal de las Casas Cathedral](https://images.trvl-media.com/place/6234046/5bf7fb69-ba5b-4c82-8295-6d40ed090cdb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) San Cristóbal de las Casas Cathedral 3 min walk \- 0.2 miles - ![Plaza 31 de Marzo](https://images.trvl-media.com/place/553248621532977293/9cf6c44f-3ce5-49d5-aa59-0f78c1468ac4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Plaza 31 de Marzo 3 min walk \- 0.2 miles - ![Mesoamerican Museum of Jade](https://images.trvl-media.com/place/6274151/0998170e-76a3-44b5-b7e8-e217e1e8db92.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mesoamerican Museum of Jade 5 min walk \- 0.3 miles - Foro Cultural Kinoki 3 min walk \- 0.2 miles ### Getting around - Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) 77 min drive ### Restaurants - Hamburguezas De San Francisco 2 min walk - Tierra y Cielo 1 min walk - El Tacoleto 2 min walk - Xocol-Na 1 min walk - Cacao Nativa 2 min walk ## About this property ### Hotel Palacio de Moctezuma Hotel located in Zona Centro A fireplace in reception, a restaurant and a bar are just a few of the amenities provided at Hotel Palacio de Moctezuma. Stay connected with free in-room WiFi. You'll also enjoy perks such as: - Free self-parking - Cooked-to-order breakfast (surcharge), luggage storage and a porter/bellboy - A reception hall, tour/ticket information and smoke-free property Room features All 53 rooms include amenities such as free WiFi. Extra amenities include: - Bathrooms with showers and shampoo - 32-inch flat-screen TVs with cable channels - Wardrobes/cupboards, daily housekeeping and desks ## Similar properties ![Outdoor dining](https://images.trvl-media.com/lodging/2000000/1180000/1170500/1170465/2f7c55c3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Sombra del Agua Zona Centro - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 9.4 Exceptional 1,002 reviews £82 includes taxes & fees 13 Apr - 14 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=1170465&PinnedHotelID=1170465&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/2000000/1890000/1881100/1881030/61fa399d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel La Casa de Mama Barrio de La Merced - Pool - Free Wi-Fi - Restaurant - Breakfast available 9.0 Wonderful 524 reviews £46 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=1881030&PinnedHotelID=1881030&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/18000000/17750000/17749300/17749230/2546bb13.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Palace Inn SCLC Zona Centro - 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Breakfast included - Free Wi-Fi - Housekeeping - 24/7 front desk 9.4 Exceptional 104 reviews £39 includes taxes & fees 31 Mar - 1 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=44444227&PinnedHotelID=44444227&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=76033318&PinnedHotelID=76033318&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=76033318,1170465,1881030,17749230,96425091) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - Onsite parking available only on request - Free secured, uncovered self parking on site - Limited number of on-site self parking spaces per unit - Wheelchair-accessible parking and van parking available - Onsite parking options include a garage ### Food and drink - Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: MXN 105 for adults and MXN 85 for children - A restaurant ### Restaurants on site - Restaurante Noche Buena ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance ### Outdoors - In the mountains ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in stairways - No lift - Sign language-capable staff - Stair-free path to entrance - Tile flooring in room - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible van parking ### More - Communal living room - Fireplace in lobby - Reception hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer (on request) - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch flat-screen TV with cable channels ### More - Connecting rooms available - Desk - Iron/ironing board on request - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for cooked-to-order breakfast: from approximately MXN 105 for adults and from MXN 85 for children - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Heating fee: MXN 200 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve on-site parking This property accepts credit cards, debit cards and cash Noise-free guestrooms cannot be guaranteed This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Parking height restrictions apply ### Property is also known as Palacio De Moctezuma Hotel palacio de Moctezuma Hotel Hotel palacio de Moctezuma San Cristóbal de las Casas Hotel palacio de Moctezuma Hotel San Cristóbal de las Casas ## Frequently asked questions ### Is Hotel Palacio de Moctezuma pet-friendly? ### How much does it cost to stay at Hotel Palacio de Moctezuma? ### How much is parking at Hotel Palacio de Moctezuma? ### What time is check-in at Hotel Palacio de Moctezuma? ### What time is check-out at Hotel Palacio de Moctezuma? ### Where is Hotel Palacio de Moctezuma located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Palacio de Moctezuma Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 8.6 Amenities ### 9.2 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 30 8 - Good 10 6 - Okay 3 4 - Poor 1 2 - Terrible 1 ## Reviews Verified ### 8/10 Good #### Raul 10 Nov 2025 Liked: Cleanliness, property conditions & facilities Clean room, excellent service and location close to downtown and bus station ##### Raul Stayed 2 nights in Nov 2025 Verified ### 8/10 Good #### Michael 7 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The rooms are cold, dress warm especially at night! It's a great sleep otherwise and very quiet considering its central location. ##### Michael Stayed 2 nights in Feb 2026 Verified ### 10/10 Excellent #### May 22 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful and peaceful. It was cold in the wintertime but I believe this was normal for buildings in San Cris. I loved this stay. Being able to park in the parking lot was convenient too. ##### May Stayed 3 nights in Nov 2025 Verified ### 10/10 Excellent #### Magdalena 30 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities very nice location, professional staff, clean, safe. ##### Magdalena Stayed 7 nights in Jul 2024 Verified ### 8/10 Good #### Wendy 8 Mar 2026 Liked: Cleanliness, staff & service It is a quaint historical, three storey hacienda that could do with an upgrade. Very limited electrical outlets in the rooms and bedding is quite worn. Location is very good with walking distance to Zocalo, Cathedral,Templo de Santo Domingo and the three vehicle free walking streets of restaurants, shops, bars and bakeries. Be sure to save a lot of time to peruse the artisans markets (100's) around the Templo de Santo Domingo. ##### Wendy Stayed 2 nights in Mar 2026 Verified ### 10/10 Excellent #### mehida 1 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Property was beautiful ##### mehida Stayed 2 nights in Jan 2025 Verified ### 8/10 Good #### Maria 5 May 2025 Liked: Cleanliness, amenities, property conditions & facilities The employees are very helpful. They need to move the restaurant to the front of the property; it's very hidden. ##### Maria Stayed 2 nights in Mar 2025 Verified ### 10/10 Excellent #### Itzel 1 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The hotel was decorated lovely, had a very cozy feeling the room were clean and spacious. ##### Itzel Stayed 2 nights in Nov 2025 Verified ### 8/10 Good #### Terry 24 Feb 2026 Liked: Cleanliness, property conditions & facilities Everything was very clean, neat and tidy. The location is also very good and within walking distance of all the historical attractions and the popular food- shopping streets. Staff were very courteous and helpful. ##### Terry Stayed 1 night in Feb 2026 Verified ### 10/10 Excellent #### Tomas 10 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities Very nice and friendly staff. ##### Tomas Stayed 2 nights in Mar 2023 Verified ### 10/10 Excellent #### Rubi 5 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### Rubi Stayed 1 night in Mar 2026 Verified ### 8/10 Good #### Maria 12 Nov 2025 Liked: Cleanliness, property conditions & facilities Just the mold in the bathroom bothering me. ##### Maria Stayed 3 nights in Nov 2025 Verified ### 10/10 Excellent #### Karina 14 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### Karina Stayed 2 nights in Mar 2025 Verified ### 6/10 Okay #### Gabriela 17 Mar 2026 Liked: Cleanliness, staff & service Todo bien si compran paquetes lo único que no t hacen válido los desayunos en los niños, lo tienes que pagar aparte ##### Gabriela Stayed 2 nights in Mar 2026 Verified ### 10/10 Excellent #### Miguel 8 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La habitacion era adecuada para la estancia, el lugar esta excelente y en buena ubicacion, el lobby tiene buenas ameninades, la limpieza fue buena. ##### Miguel Stayed 2 nights in Jan 2026 Verified ### 8/10 Good #### Wilbert 18 Feb 2026 Liked: Cleanliness Fue el mejor servicio que recibimos durante nuestra estancia en el destino turísticoen cuanto al personal. ##### Wilbert Stayed 2 nights in Feb 2026 Verified ### 10/10 Excellent #### Francisco Javier 11 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Seamos claros, es probable que haya mejores hoteles en la zona pero este en especial cumple muy bien su cometido ya que la ubicación es perfecta (puedes moverte caminando a cualquier lado) y un punto que quiero recalcar fue la atención que recibimos, ya que a pesar de tener un par de problemas en nuestra habitación, nos hicieron un cambio sin costo e inclusive a un cuarto más grande y con mejores servicios. Los costos son muy justos y en conclusión, me volvería a quedar aquí. Punto a mejorar sería el restaurante pero tampoco es algo crítico ##### Francisco Javier Stayed 3 nights in Feb 2026 Verified ### 4/10 Poor #### Daniel 14 Jan 2026 Disliked: Property conditions & facilities Las habitaciones muy viejas mal estado no son como en las fotos, muy pequeñas. Muy buena ubicacion y estacionamiento ##### Daniel Stayed 4 nights in Dec 2025 Verified ### 10/10 Excellent #### Maria Liliana Martinez 20 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo muy bien ##### Maria Liliana Martinez Stayed 4 nights in Dec 2025 Verified ### 10/10 Excellent #### Maria Joaquina 29 Oct 2025 Liked: Cleanliness, staff & service, amenities Todo impecable. Un trato amable y un lugar hermoso para quedarse. ##### Maria Joaquina Stayed 2 nights in Oct 2025 Verified ### 10/10 Excellent #### Yunuen 13 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es un hotel cómodo, tiene lo necesario para descansar. Hay internet, TV en la habitación y está limpio. Único detalle; invitar a otros huéspedes y al personal de limpieza a disminuir el ruido que generan. Todo lo demás excelente. ![](https://a.travel-assets.com/ugc/hotel-reviews/1ae7a7c2-5e6a-4d9c-a765-be56e079b573-1755110452577.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/58bf2592-06ac-423e-ac85-d419c5828700-1755110452466.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Yunuen Stayed 3 nights in Aug 2025 Verified ### 10/10 Excellent #### Abraham 18 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El hotel se encuentra en una muy buena ubicación. Tienes el centro, restaurantes y tiendas a unos minutos caminando. El staff se portó increíble, nos recomendó lugares para comer y visitar. La habitación muy agradable, limpia y bonita. ##### Abraham Stayed 2 nights in Mar 2025 Verified ### 6/10 Okay #### Andrea 14 Nov 2024 Disliked: Cleanliness, property conditions & facilities El baño estaba roto y tardaba en llegar el agua caliente ##### Andrea Stayed 5 nights in Oct 2024 Verified ### 10/10 Excellent #### Nelson Javier 15 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Mi experiencia en el Hotel Palacio de Moctezuma fue excepcional desde el momento en que llegué. El personal de recepción fue amable y eficiente, asegurándose de que mi registro fuera rápido y sin problemas. Las instalaciones del hotel estaban impecables y bien mantenidas, lo que contribuyó a una estancia cómoda y relajante. El servicio en todo el hotel fue ejemplar, con el personal siempre dispuesto a ayudar y asegurarse de que todas mis necesidades fueran atendidas. Desde el personal de limpieza hasta el equipo de conserjería, todos mostraron un alto nivel de profesionalismo y hospitalidad. El punto destacado de mi estancia fue la experiencia gastronómica en el restaurante del hotel. La comida era deliciosa y preparada con ingredientes frescos y de alta calidad. El personal del restaurante era atento y conocedor, recomendando platos excepcionales y asegurándose de que cada comida fuera una experiencia memorable. mi estancia en el Hotel Palacio de Moctezuma fue verdaderamente memorable gracias al excelente servicio y la deliciosa comida ofrecida en su restaurante. Sin duda, volveré en mi próximo viaje y lo recomendaré a familiares y amigos. 😊❤️ ##### Nelson Javier Stayed 1 night in Mar 2024 Verified ### 8/10 Good #### Irma Laura 19 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities En general todo bien, la ubicacion excelente. El personal amable, el desayuno muy completo. Lo único malo fueron algunos huéspedes q tenían pláticas con voces muy fuertes alrededor de las 4am y no dejaban dormir. ##### Irma Laura Stayed 4 nights in Apr 2023 ---