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Hotel Jovel

3.0 star property
Travelers find a peaceful escape with garden views at this San Cristóbal property, where local cuisine and comfortable planning spaces create a restorative base.

Choose dates to view prices

Hotel Jovel in De Guadalupe provides a quiet retreat where guests can relax in the garden, sample regional dishes at the restaurant, or unwind on the terrace. Public WiFi keeps everyone connected, while self parking adds convenience for those exploring the area.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Room service
  • Housekeeping
The current price is £37
includes taxes & fees
13 Apr - 14 Apr

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 1 Double Bed

Down duvets, in-room safe, individually decorated

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Down duvets, in-room safe, individually decorated

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(3 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
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About the area

Located in San Cristóbal de las Casas, Hotel Jovel is in the city centre. Ex-Convent of Santo Domingo and Arches of Carmen are notable landmarks, and the area's natural beauty can be seen at Grutas de San Cristóbal. Mesoamerican Museum of Jade and San Cristóbal de las Casas Cathedral are two other places to visit that come recommended. Visit our San Cristóbal de las Casas travel guide
Map
Calle Flavio A. Paniagua No. 27 Col., Centro, San Cristóbal de las Casas, CHIS, 29220

What's nearby

  • San Cristóbal de las Casas Cathedral
    San Cristóbal de las Casas Cathedral
    5 min walk - 0.3 miles
  • Ex-Convent of Santo Domingo
    Ex-Convent of Santo Domingo
    6 min walk - 0.4 miles
  • Mesoamerican Museum of Jade
    Mesoamerican Museum of Jade
    7 min walk - 0.4 miles
  • Santo Domingo Handicraft Market
    Santo Domingo Handicraft Market
    8 min walk - 0.5 miles
  • Guadalupe Church
    Guadalupe Church
    13 min walk - 0.7 miles

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    75 min drive

Restaurants

  • Mercadito Nomada
    1 min walk
  • Sarajevo Café Jardín
    1 min walk
  • Cocoliche
    3 min walk
  • Daisuky
    2 min walk
  • Terraza Cazafulgo
    2 min walk

About this property

Hotel Jovel

Hotel near San Cristóbal de las Casas Cathedral
Located close to Ex-Convent of Santo Domingo and Mesoamerican Museum of Jade, Hotel Jovel provides a terrace, a garden and a restaurant. Stay connected with free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • Local cuisine breakfast (surcharge), a round-trip airport shuttle (surcharge) and tour/ticket information
  • Coffee/tea in reception, concierge services and luggage storage
  • A TV in reception, smoke-free property and a front desk safe
Room features
All guest rooms are individually furnished, and offer amenities, such as safes, sound-insulated walls and free bottled water.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 15-inch flat-screen TVs with cable channels
  • Daily housekeeping and phones

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 11 AM for a fee: MXN 250 for adults and MXN 200 for children
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • San Andres

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • 2 buildings
  • 3 floors
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 15-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 6:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests must show a valid passport or photo ID at check-in.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Optional extras

  • Fee for local cuisine breakfast: from approximately MXN 250 for adults and from MXN 200 for children
  • Airport shuttle fee: MXN 3000 per person (one-way)
  • Airport shuttle fee per child: MXN 3000 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Hotel Jovel
Hotel Jovel San Cristobal de las Casas
Jovel San Cristobal de las Casas
Hotel Jovel San Cristobal De Las Casas, Mexico - Chiapas
Jovel San Cristobal las Casas
Hotel Jovel Hotel
Hotel Jovel San Cristóbal de las Casas
Hotel Jovel Hotel San Cristóbal de las Casas

Frequently asked questions

Is Hotel Jovel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Jovel?

This property doesn't offer parking.

What time is check-in at Hotel Jovel?

Check-in start time: 3:00 PM; check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Jovel?

Checkout is at noon.

Does Hotel Jovel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 3000 per person applies.

Where is Hotel Jovel located?

Located in Barrio de Guadalupe, this hotel is within a 10-minute walk of San Cristóbal de las Casas Cathedral, Mesoamerican Museum of Jade and Ex-Convent of Santo Domingo. Santo Domingo Handicraft Market and Arches of Carmen are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Jovel Reviews

8.0

Very good

8.4

Cleanliness

8.6

Location

7.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 40 out of 108 reviews
Rating 8 - Good. 40 out of 108 reviews
Rating 6 - Okay. 16 out of 108 reviews
Rating 4 - Poor. 5 out of 108 reviews
Rating 2 - Terrible. 7 out of 108 reviews

Reviews

Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s quite a cozy place to stay. I was assigned a first floor room, all of them have view to the garden which is really beautiful and calm, it truly feels immersive. The Bathroom gets heavily vaporized when you use hot water, which is necessary if you’re visiting from September through April as weather is cold during these months. Beds are comfy and there’s a couple blankets in the wardrobe, still felt quite cold during the morning but once you get outside it won’t be a problem. Staff are very friendly. Overall it was a nice experience! I would recommend staying here.
Garden.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

ALEJANDRO

Liked: Cleanliness, staff & service, property conditions & facilities
NO ME AGRADO QUE EL ESTACIONAMIENTO ESTÁ A DOS CIADRAS Y EL HORARIO ES LIMITADO.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Moises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena relación precio calidad.
Stayed 8 nights in Jul 2025
Verified

10/10 Excellent

blanca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno y limpio.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Susana

Liked: Staff & service
El estacionamoento es muy pequeño no lo debería ofrecer como tal
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Caleb

Liked: Cleanliness
Sus colchones son viejos ya, todo lo demás excelente
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Yasmín

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel bonito con muchas platas
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

EMMANUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viaje a San Cristóbal de las casas

Una super experiencia en el hotel , sin problemas , muy bien hubicado , me encantaron las terrazas y el jardín
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bueno y céntrico y seguro !
Stayed 4 nights in Jan 2024
Verified

8/10 Good

NORMA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy tranquilo
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Karla Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Espectacular hotel Jovel

Excelente vista del hotel.
Stayed 8 nights in Sep 2023
Verified

10/10 Excellent

Verónica Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bonito

Muy bonito, con estilo colonial, muy cerca del corredor turístico.
Stayed 3 nights in Apr 2023
Verified

4/10 Poor

Verified traveller

Pesima comunicacion.

No pude hospedarme en el hotel, no logré ponerme de acuerdo xon el recepcionista. A las 12:00 pm me quedé en la calle, para buscar otro hotel.
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Selene

Liked: Staff & service, amenities, property conditions & facilities
A unique San Cristobal de las Casas experience.
Verified

10/10 Excellent

WILIADO DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Descanso fenomenal.

Una estancia placentera, se descansa súper bien, la atención muy buena, el estacionamiento es amplio, pero esta a dos cuadras, muy céntrico para caminar por San Cristóbal. La naturaleza dentro de las instalaciones es algo que agradezco mucho pues inspira a un verdadero descanso.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel. El jardín está hermoso. Se puede disfrutar de una buena lectura en él. Sitio para descansar un fin de semana.
Stayed 1 night in Sep 2022
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Los ruidos en la madrugada son terribles no te dan un buen descanso y las camas están viejas no son confiables parece que se fuera uno a caer de lo deterioradas que están.
Stayed 1 night in Aug 2022
Verified

6/10 Okay

Grecia Jeanine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien en general

El hotel está bonito, es cómodo, la limpieza es buena; la ubicación muy buena también, la relación calidad-precio es excelente; lo que no me gustó fueron las toallas que ya están muy maltratadas y el desayuno del hotel es regular.
Stayed 3 nights in Mar 2022
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness

Prijs kwaliteit is ok

Kleine kamer, de bedden zijn erg hard. Als je beneden aan de patio slaapt hoor je nogal veel geluid van buiten en het restaurant. Heel schoon. Aan de receptie spraken ze geen engels toen wij er waren. Binnenplaats ziet er prachtig verzorgd uit.
Stayed 3 nights in Mar 2022
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien
Stayed 1 night in Feb 2022
Verified

2/10 Terrible

Karen Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel malo

mal instalaciones viejas en la habitacion, sin agua cliente mal todo en la habitacion y en estacionamiento esta a 2 cuadras del hotel no puedes hacer uso del estacionamiento a la hora que tu quieras ya ni recordarlo mal muy mal.
Stayed 2 nights in Feb 2022
Verified

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
limpio bonitos muebles y azulejo y piso en excelentes condiciones , mucha agua caliente, modular, mesita , buro, cajones. lamparas y contactos en lugares extrategicos.
Stayed 3 nights in Feb 2022
Verified

8/10 Good

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities

Noisy, but cute

Very cute, adorable hotel, but the beds were not comfortable, and I can here everything going on in the other rooms.
Stayed 1 night in Nov 2021
Verified

8/10 Good

Juan Rogelio Nandez

Liked: Staff & service, amenities, property conditions & facilities
Lo que me gustó fue lo limpio y ordenado del lugar y su vegetación lo que no muy me agrado que no dicen que el estacionamiento está fuera del lugar y muy pequeñas las habitaciones
Stayed 2 nights in Sep 2021
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Escogí este hotel por lo bonito que se veía por fuera , pero oh decepción es súper ruidoso sobretodo si te tocan de los cuartos de abajo, se oye hasta la platica de los otros huéspedes y hasta cuando encienden la secadora de pelo, las cortinas son del das y dejan pasar la luz a la hora de dormir, la cama está súper dura pero claro hay quienes así les gusta, los empleados de la recepción no son amables y la publicidad del hotel es engañosa es decir dan un precio pero después hay que sumarle muchos impuestos de modo que con la cantidad final te daría para pagar uno de 4 estrellas, no lo recomiendo ademas el estacionamiento está lejos del hotel,
Stayed 2 nights in Aug 2021