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Gran Hotel El Encanto

3.0 star property
Historic hotel with 24-hour front desk and coffee shop/cafe

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Photo gallery for Gran Hotel El Encanto

Pool
Outdoor dining
Banquet hall
Interior
In-room safe, desk, free cots/infant beds, free WiFi
Gran Hotel El Encanto captures Santa Lucía's essence with its blend of historical character and modern comfort. Enjoy meals at Bellas Artes, relax in the garden, or stay connected with high-speed WiFi and business center access. Past visitors consistently praise their experience.

Reviews

4.0 out of 10

Popular amenities

  • Air conditioning
  • Parking available
  • Room service
  • Breakfast available
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Double Room Classic

In-room safe, desk, free cots/infant beds, free WiFi

Double Room Classic

  • Sleeps 4
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About the area

Map
#27 Crescencio Rosas Avenue, Historic downtown, San Cristobal de las Casas, CHIS, 29250

What's nearby

  • Santo Domingo Handicraft Market - 5 min walk - 0.3 miles
  • Ciudad Cuauhtemoc - 5 min walk - 0.3 miles
  • Plaza 31 de Marzo - 5 min walk - 0.3 miles
  • Mesoamerican Museum of Jade - 7 min walk - 0.4 miles
  • San Cristóbal de las Casas Cathedral - 7 min walk - 0.4 miles

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 77 min drive

Restaurants

  • ‪Taqueria El Charrito - ‬3 min walk
  • ‪El meson del Taco - ‬1 min walk
  • ‪Alitas Pedegral - ‬3 min walk
  • ‪La Parola Cafe Gourmet - ‬3 min walk
  • ‪El Caminante - ‬4 min walk

About this property

Gran Hotel El Encanto

Historic hotel located in Santa Lucía
Consider a stay at Gran Hotel El Encanto and take advantage of a coffee shop/cafe, a garden and dry cleaning/laundry services. Be sure to enjoy a meal at Bellas Artes, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre and a bar.
Additional perks include:
  • Breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Smoke-free property, a 24-hour front desk and meeting rooms
  • A front desk safe and luggage storage
Room features
All guest rooms at Gran Hotel El Encanto boast thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Free infant beds, daily housekeeping and desks

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Exterior

Hotel Villa Mercedes San Cristobal

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  • Free WiFi
  • Restaurant
  • Breakfast available
8.8 out of 10, Excellent, 261 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Parking on site (surcharge)

Food and drink

  • Breakfast available for a fee
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bellas Artes
  • Las Delicias

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden

More

  • Smoke-free property

Room amenities

Bedroom

  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 10 AM
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Property is also known as

Gran Hotel El Encanto Hotel
Gran Hotel El Encanto San Cristobal de las Casas
Gran Hotel El Encanto Hotel San Cristobal de las Casas

Frequently asked questions

Is Gran Hotel El Encanto pet-friendly?

No, pets are not allowed at this property.

How much is parking at Gran Hotel El Encanto?

Self-parking is available for a fee.

What time is check-in at Gran Hotel El Encanto?

Check-in begins at 10 AM.

What time is check-out at Gran Hotel El Encanto?

Checkout is at 1 PM.

Does Gran Hotel El Encanto provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Gran Hotel El Encanto located?

Located in Santa Lucía, this historic hotel is within a 10-minute walk of Arches of Carmen, Santo Domingo Handicraft Market, and Plaza 31 de Marzo. Church of San Cristobal and Museo de San Cristóbal are also within 10 minutes.

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Gran Hotel El Encanto Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 1 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

6.0/10

Cleanliness

4.0/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Tardaron como cinco horas en darnos nuestra habitación y por lo tarde perdimos nuestra tarde de vacaciones. Desesperante.