Title: Gran Hotel El Encanto Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=9817330&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Gran Hotel El Encanto Historic charm meets modern convenience at this welcoming retreat where guests can enjoy an on-site restaurant, business facilities, and a peaceful garden setting ## Photo gallery for Gran Hotel El Encanto ![Pool - Gran Hotel El Encanto (San Cristobal de las Casas)](https://images.trvl-media.com/lodging/10000000/9820000/9817400/9817330/c41c3a5f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Gran Hotel El Encanto (San Cristobal de las Casas)](https://images.trvl-media.com/lodging/10000000/9820000/9817400/9817330/134eadc8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor dining - Gran Hotel El Encanto (San Cristobal de las Casas)](https://images.trvl-media.com/lodging/10000000/9820000/9817400/9817330/e148bfcb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Gran Hotel El Encanto (San Cristobal de las Casas)](https://images.trvl-media.com/lodging/10000000/9820000/9817400/9817330/828ee9d7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor dining - Gran Hotel El Encanto (San Cristobal de las Casas)](https://images.trvl-media.com/lodging/10000000/9820000/9817400/9817330/b76e62f6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Gran Hotel El Encanto captures Santa Lucía's essence with its blend of historical character and modern comfort. Enjoy meals at Bellas Artes, relax in the garden, or stay connected with high-speed WiFi and business center access. Past visitors consistently praise their experience. ## Reviews 4.0 ## Popular amenities - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available - Parking available - Business services ## Room options ### Check availability for these dates Tonight [Mar 5 - Mar 6](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-05&endDate=2026-03-06&selected=9817330&PinnedHotelID=9817330&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-05&endDate=2026-03-06&selected=9817330&PinnedHotelID=9817330&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 6 - Mar 7](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-07&selected=9817330&PinnedHotelID=9817330&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-07&selected=9817330&PinnedHotelID=9817330&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 6 - Mar 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=9817330&PinnedHotelID=9817330&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=9817330&PinnedHotelID=9817330&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 13 - Mar 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=9817330&PinnedHotelID=9817330&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=9817330&PinnedHotelID=9817330&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds Showing 2 of 2 rooms ### View all photos for Double Room Classic ![In-room safe, desk, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/10000000/9820000/9817400/9817330/a868d821.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Classic - Sleeps 4 ### Double Room - Sleeps 4 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSan-Cristobal-De-Las-Casas-Hotels-Gran-Hotel-El-Encanto.h9817330.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSan-Cristobal-De-Las-Casas-Hotels-Gran-Hotel-El-Encanto.h9817330.Hotel-Information) ## About the area Santa Lucía, a neighbourhood in San Cristóbal de las Casas, is home to Gran Hotel El Encanto. The area's natural beauty can be seen at Huitepec Ecological Reserve and Grutas de San Cristóbal, while Museo de San Cristóbal and Mesoamerican Museum of Jade are cultural highlights. Centro Cultural de los Altos and Arco de El Carmen & Centro Cultural El Carmen are also worth visiting. [Visit our San Cristóbal de las Casas travel guide](https://www.expedia.co.uk/San-Cristobal-De-Las-Casas.dx182182) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C16.73298%2C-92.63911&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=9UHSMULR7wp6stc_aaCgH_curFI=) #27 Crescencio Rosas Avenue, Historic downtown, San Cristobal de las Casas, CHIS, 29250 ### What's nearby - ![Arches of Carmen featuring heritage elements](https://images.trvl-media.com/place/6274124/af9a4cb4-942e-4b38-99b4-294bcd8fafaa.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Arches of Carmen 3 min walk \- 0.2 miles - ![Handicrafts Market which includes markets and interior views](https://images.trvl-media.com/place/6274139/97f631e8-72f7-429c-a6e0-ae138091dd6b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Santo Domingo Handicraft Market 5 min walk \- 0.3 miles - ![Plaza 31 de Marzo featuring heritage elements and a church or cathedral as well as a small group of people](https://images.trvl-media.com/place/553248621532977293/9cf6c44f-3ce5-49d5-aa59-0f78c1468ac4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Plaza 31 de Marzo 5 min walk \- 0.3 miles - ![Mesoamerican Museum of Jade](https://images.trvl-media.com/place/6274151/0998170e-76a3-44b5-b7e8-e217e1e8db92.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mesoamerican Museum of Jade 7 min walk \- 0.4 miles - ![San Cristobal de las Casas Cathedral showing heritage architecture and night scenes](https://images.trvl-media.com/place/6234046/5bf7fb69-ba5b-4c82-8295-6d40ed090cdb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) San Cristóbal de las Casas Cathedral 7 min walk \- 0.4 miles ### Getting around - Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) 77 min drive ### Restaurants - Taqueria El Charrito 3 min walk - El meson del Taco 1 min walk - Yik Café, Carmen 3 min walk - La Minerva - Pizzas a la leña 2 min walk - Wa Cafe Cocina Japonesa 3 min walk ## About this property ### Gran Hotel El Encanto Historic hotel located in Santa Lucía Consider a stay at Gran Hotel El Encanto and take advantage of a coffee shop/cafe, a garden and dry cleaning/laundry services. Be sure to enjoy a meal at Bellas Artes, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre and a bar. Additional perks include: - Breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge) - A 24-hour front desk, a front desk safe and smoke-free property - Luggage storage and meeting rooms Room features All guest rooms at Gran Hotel El Encanto boast thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and safes. More amenities include: - Bathrooms with showers and free toiletries - Flat-screen TVs with cable channels - Free infant beds, daily housekeeping and desks ## Similar properties ![Garden](https://images.trvl-media.com/lodging/2000000/1890000/1881100/1881030/61fa399d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel La Casa de Mama Barrio de La Merced - Pool - Free Wi-Fi - Restaurant - Breakfast available 9.0 Wonderful 524 reviews £51 includes taxes & fees 10 Mar - 11 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-10&endDate=2026-03-11&selected=1881030&PinnedHotelID=1881030&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/97000000/96430000/96425100/96425091/3cde56fd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Mukul Na San Cristóbal de las Casas - Parking included - Free Wi-Fi - Restaurant - Bar 9.4 Exceptional 221 reviews £29 includes taxes & fees 6 Mar - 7 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-07&selected=96425091&PinnedHotelID=96425091&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/3000000/2200000/2191800/2191743/073b0b45.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Hacienda Don Juan San Cristóbal de las Casas - 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Room service 8.6 Excellent 122 reviews £36 includes taxes & fees 6 Mar - 7 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-07&selected=22187984&PinnedHotelID=22187984&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=9817330&PinnedHotelID=9817330&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=9817330,1881030,96425091,2191743,9822581) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Return airport shuttle (surcharge) - Parking on site (surcharge) - Limited on-site self parking ### Food and drink - Breakfast available for a fee - A coffee shop/cafe - A restaurant ### Restaurants on site - Bellas Artes - Las Delicias ### Family friendly - In-room cot - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - Business centre - Meeting rooms ### Outdoors - Garden ### More - Smoke-free property ## Room amenities ### Bedroom - Free cot ### Bathroom - Free toiletries - Hair dryer (on request) - Private bathroom - Shower ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Free bottled water - Limited room service ### More - Air conditioning (climate-controlled) - Desk - Safe ## Policies ### Check-in Check-in time starts at 10 AM Minimum check-in age - 18 ### Check-out Check-out before 1 PM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Free cots are available on request at the property ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Gran Hotel El Encanto Hotel Gran Hotel El Encanto San Cristobal de las Casas Gran Hotel El Encanto Hotel San Cristobal de las Casas ## Frequently asked questions ### Is Gran Hotel El Encanto pet-friendly? ### How much is parking at Gran Hotel El Encanto? ### What time is check-in at Gran Hotel El Encanto? ### What time is check-out at Gran Hotel El Encanto? ### Does Gran Hotel El Encanto provide a shuttle to the airport? ### Where is Gran Hotel El Encanto located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Gran Hotel El Encanto Reviews 4.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.0 Cleanliness ### 4.0 Staff & service ### 6.0 Property conditions & facilities 10 - Excellent 0 8 - Good 0 6 - Okay 0 4 - Poor 1 2 - Terrible 0 ## Reviews ### 4/10 Poor #### Verified traveller 17 Apr 2015 Disliked: Staff & service, room comfort Tardaron como cinco horas en darnos nuestra habitación y por lo tarde perdimos nuestra tarde de vacaciones. 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