Title: Gran Hotel El Encanto Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Gran Hotel El Encanto Historic hotel with 24-hour front desk and coffee shop/cafe ![Pool](https://images.trvl-media.com/lodging/10000000/9820000/9817400/9817330/c41c3a5f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Banquet hall](https://images.trvl-media.com/lodging/10000000/9820000/9817400/9817330/c6e1adbf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, desk, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/10000000/9820000/9817400/9817330/602b805a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor dining](https://images.trvl-media.com/lodging/10000000/9820000/9817400/9817330/e148bfcb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/10000000/9820000/9817400/9817330/828ee9d7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Gran Hotel El Encanto captures Santa Lucía's essence with its blend of historical character and modern comfort. Enjoy meals at Bellas Artes, relax in the garden, or stay connected with high-speed WiFi and business center access. Past visitors consistently praise their experience. 4.0 ## Popular amenities - Parking available - Room service - Air conditioning - Breakfast available - 24/7 front desk - Housekeeping ## Room options ### Check availability for these dates Tonight [Oct 12 - Oct 13](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=9817330&PinnedHotelID=9817330&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=9817330&PinnedHotelID=9817330&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 13 - Oct 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=9817330&PinnedHotelID=9817330&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=9817330&PinnedHotelID=9817330&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=9817330&PinnedHotelID=9817330&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=9817330&PinnedHotelID=9817330&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=9817330&PinnedHotelID=9817330&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=9817330&PinnedHotelID=9817330&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds Showing 2 of 2 rooms ![In-room safe, desk, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/10000000/9820000/9817400/9817330/a868d821.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Classic - Sleeps 4 ### Double Room - Sleeps 4 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSan-Cristobal-De-Las-Casas-Hotels-Gran-Hotel-El-Encanto.h9817330.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSan-Cristobal-De-Las-Casas-Hotels-Gran-Hotel-El-Encanto.h9817330.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C16.73298%2C-92.63911&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=9UHSMULR7wp6stc_aaCgH_curFI=) #27 Crescencio Rosas Avenue, Historic downtown, San Cristobal de las Casas, CHIS, 29250 #### What's nearby - Santo Domingo Handicraft Market - 5 min walk - 0.3 miles - Ciudad Cuauhtemoc - 5 min walk - 0.3 miles - Plaza 31 de Marzo - 5 min walk - 0.3 miles - Mesoamerican Museum of Jade - 7 min walk - 0.4 miles - San Cristóbal de las Casas Cathedral - 7 min walk - 0.4 miles #### Getting around - Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 77 min drive #### Restaurants - ‪Taqueria El Charrito - ‬3 min walk - ‪El meson del Taco - ‬1 min walk - ‪Maya Vinic Café - ‬3 min walk - ‪La Parola Cafe Gourmet - ‬3 min walk - ‪Yik Café, Carmen - ‬3 min walk ## About this property ### Gran Hotel El Encanto Historic hotel located in Santa Lucía Consider a stay at Gran Hotel El Encanto and take advantage of a coffee shop/cafe, a garden and dry cleaning/laundry services. Be sure to enjoy a meal at Bellas Artes, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre and a bar. Additional perks include: - Breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge) - Smoke-free property, meeting rooms and a front desk safe - A 24-hour front desk and luggage storage Room features All guest rooms at Gran Hotel El Encanto boast thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and safes. More amenities include: - Bathrooms with showers and free toiletries - Flat-screen TVs with cable channels - Free infant beds, daily housekeeping and desks ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/2000000/1750000/1746400/1746367/4f5cea41.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Villa Mercedes San Cristobal San Cristóbal de las Casas - Parking included - Free WiFi - Restaurant - Breakfast available 8.8 Excellent 269 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=1746367&PinnedHotelID=1746367&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/97000000/96430000/96425100/96425091/3cde56fd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Mukul Na San Cristóbal de las Casas - Parking included - Free WiFi - Restaurant - Bar 9.2 Wonderful 160 reviews £27 includes taxes & fees 13 Oct - 14 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=96425091&PinnedHotelID=96425091&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/18000000/17750000/17749300/17749230/ca38d535.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Palace Inn SCLC Zona Centro - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Return airport shuttle (surcharge) - Parking on site (surcharge) ### Food and drink - Breakfast available for a fee - A coffee shop/cafe - A restaurant ### Restaurants on site - Bellas Artes - Las Delicias ### Family friendly - In-room cot - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - Business centre - Meeting rooms ### Outdoors - Garden ### More - Smoke-free property ## Room amenities ### Bedroom - Free cot ### Bathroom - Free toiletries - Hair dryer (on request) - Private bathroom - Shower ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Free bottled water - Limited room service ### More - Air conditioning (climate-controlled) - Desk - Safe ## Policies ### Check-in Check-in time starts at 10 AM Minimum check-in age - 18 ### Check-out Check-out before 1 PM ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Free cots are available on request at the property ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Gran Hotel El Encanto Hotel Gran Hotel El Encanto San Cristobal de las Casas Gran Hotel El Encanto Hotel San Cristobal de las Casas ## Frequently asked questions ### Is Gran Hotel El Encanto pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Gran Hotel El Encanto? > Self-parking is available for a fee. ### What time is check-in at Gran Hotel El Encanto? > Check-in begins at 10 AM. ### What time is check-out at Gran Hotel El Encanto? > Checkout is at 1 PM. ### Does Gran Hotel El Encanto provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is Gran Hotel El Encanto located? > Located in Santa Lucía, this historic hotel is within a 10-minute walk of Arches of Carmen, Santo Domingo Handicraft Market, and Plaza 31 de Marzo. Church of San Cristobal and Museo de San Cristóbal are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Gran Hotel El Encanto Reviews 4.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 0 8 - Good 0 6 - Okay 0 4 - Poor 1 2 - Terrible 0 ### 6.0/10 Cleanliness ### 4.0/10 Staff & service ### 6.0/10 Property conditions & facilities ### 4/10 Poor #### Verified traveller 17 Apr 2015 Disliked: Staff & service, room comfort Tardaron como cinco horas en darnos nuestra habitación y por lo tarde perdimos nuestra tarde de vacaciones. 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