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Casa Nucú Hotel

3.0 star property

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In the heart of San Cristóbal de las Casas, Casa Nucú Hotel offers a warm welcome with laundry facilities and in-room WiFi. Enjoy a full breakfast, unwind at the bar or restaurant, and let multilingual staff take care of your needs. Previous guests rave about their stay.

Reviews

6.0 out of 10

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Bar
  • Laundry room
  • Housekeeping
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 170 to 170 for adults and MXN 170 to 170 for children
  • Airport shuttle fee: MXN 250 per person (one-way)
  • Airport shuttle fee per child: MXN 250 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Frequently asked questions

Is Casa Nucú Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Nucú Hotel?

This hotel doesn't offer parking.

What time is check-in at Casa Nucú Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Casa Nucú Hotel?

Checkout is at noon.

Does Casa Nucú Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 250 per person applies.

Where is Casa Nucú Hotel located?

Located in Barrio de Mexicanos, this hotel is steps away from Mayan Textile Center and Ex-Convent of Santo Domingo. Museo de Ambar and Centro Cultural de los Altos are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.0

7.0

Cleanliness

7.0

Amenities

7.0

Staff & service

5.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 1 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

Reviews

Verified

8/10 Good

Miriam

Liked: Cleanliness, staff & service, amenities
Camas duras.
Stayed 3 nights in Feb 2022
Verified

4/10 Poor

María

Disliked: Property conditions & facilities
No me agrado que no nos hayan avisado que estaba en mantenimiento, había demasiado polvo, ruido, el plástico que tiene la cama es terrible suena horrible y no te deja descansar en paz, si eres de las personas como yo que no puedes dormir con ruido ese hotel no es para ti, pero no la habitación no estaba completamente limpia, encontré toallas mojadas, la cortina del baño es pesima
Stayed 2 nights in Nov 2021