Title: La Cascada Casa Patagónica by DON Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # La Cascada Casa Patagónica by DON Travelers find both relaxation and adventure at this Patagonian retreat, where sun loungers await by a private beach and hiking trails beckon nearby ## Photo gallery for La Cascada Casa Patagónica by DON ![Superior Studio Suite, Balcony, Lake View | Premium bedding, down duvets, pillow-top beds, minibar - La Cascada Casa Patagónica by DON (San Carlos de Bariloche)](https://images.trvl-media.com/lodging/1000000/190000/186000/185959/6858f434.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Indoor pool - La Cascada Casa Patagónica by DON (San Carlos de Bariloche)](https://images.trvl-media.com/lodging/1000000/190000/186000/185959/c726d471.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - La Cascada Casa Patagónica by DON (San Carlos de Bariloche)](https://images.trvl-media.com/lodging/1000000/190000/186000/185959/c2d77093.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily buffet breakfast - La Cascada Casa Patagónica by DON (San Carlos de Bariloche)](https://images.trvl-media.com/lodging/1000000/190000/186000/185959/b85175dd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Private beach, sun-loungers, kayaking - La Cascada Casa Patagónica by DON (San Carlos de Bariloche)](https://images.trvl-media.com/lodging/1000000/190000/186000/185959/9e3c6df0.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies La Cascada Casa Patagónica by DON, set in Pinar del Lago's natural beauty, offers a private beach, in-room WiFi, and professional massage and spa services. Guests love the staff's hiking and biking route recommendations in the area. ## Reviews 8.4 Very good ## Popular amenities - On private beach - Pool - Breakfast included - Spa - Parking included - Free Wi-Fi ## Room options ### Check availability for these dates Tonight [Jan 17 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=185959&PinnedHotelID=185959&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=185959&PinnedHotelID=185959&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 18 - Jan 19](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=185959&PinnedHotelID=185959&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=185959&PinnedHotelID=185959&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=185959&PinnedHotelID=185959&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=185959&PinnedHotelID=185959&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=185959&PinnedHotelID=185959&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=185959&PinnedHotelID=185959&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Superior Studio Suite, Balcony, Lake View ![Superior Studio Suite, Balcony, Lake View | Premium bedding, down duvets, pillow-top beds, minibar](https://images.trvl-media.com/lodging/1000000/190000/186000/185959/8ad83ebb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Studio Suite, Balcony, Lake View ### Highlights Garden Balcony Individually furnished Individually decorated Heating Connecting rooms available Free cots/infant beds LED TV - 258 sq ft - Lake view - Sleeps 2 - 1 Queen Bed OR 2 Single Beds ### View all photos for Standard Room (Small) ![Standard Room (Small) | Premium bedding, down duvets, pillow-top beds, minibar](https://images.trvl-media.com/lodging/1000000/190000/186000/185959/1f4de061.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room (Small) 8.0 Very good 1 review ### Highlights Individually furnished Individually decorated Heating Connecting rooms available LED TV Hypo-allergenic bedding Pillow menu Premium bedding - 215 sq ft - Sleeps 2 - 1 Queen Bed OR 2 Single Beds ### View all photos for Standard Room, Garden View ![Standard Room, Garden View | Premium bedding, down duvets, pillow-top beds, minibar](https://images.trvl-media.com/lodging/1000000/190000/186000/185959/8f4a7329.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Garden View 9.4 Exceptional 3 reviews ### Highlights Individually furnished Individually decorated Heating Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding Pillow menu - 248 sq ft - Sleeps 4 - 1 Queen Bed OR 2 Single Beds ### View all photos for Superior Room, Lake View ![Superior Room, Lake View | Premium bedding, down duvets, pillow-top beds, minibar](https://images.trvl-media.com/lodging/1000000/190000/186000/185959/deec5a0e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Lake View ### Highlights Individually furnished Individually decorated Heating Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding Pillow menu - 280 sq ft - Lake view - Sleeps 3 - 1 King Bed OR 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSan-Carlos-De-Bariloche-Hotels-La-Cascada-Casa-Patagonica-By-DON.h185959.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSan-Carlos-De-Bariloche-Hotels-La-Cascada-Casa-Patagonica-By-DON.h185959.Hotel-Information) ## About the area Located on a private beach, La Cascada Casa Patagónica by DON is in Pinar del Lago, a neighbourhood in San Carlos de Bariloche. Fenoglio Museum of Chocolate and Museum of Patagonia are cultural highlights, and some of the area's landmarks include Cathedral of Our Lady of Nahuel Huapi and Municipal Capilla La Inmaculada Historical Monument. Viento Blanco and Parque Ecoturistico Cerro Viejo are also worth visiting. Take the opportunity to explore the area for water adventures such as fishing and other activities like skiing. [Visit our San Carlos de Bariloche travel guide](https://www.expedia.co.uk/San-Carlos-De-Bariloche.dx6085464) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-41.12035%2C-71.37589&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=NORewib5f-418El7BiM_85Uh6pc=) Av. Ezequiel Bustillo Km.6, San Carlos de Bariloche, Rio Negro, 8400 ### What's nearby - Cerro Otto Cable Car \- 3 min drive \- 1.4 miles - San Eduardo Chapel \- 3 min drive \- 1.6 miles - Cerro Viejo Eco Park \- 4 min drive \- 1.5 miles - Parque Ecoturistico Cerro Viejo \- 4 min drive \- 1.6 miles - Viento Blanco \- 4 min drive \- 1.6 miles ### Getting around - Bariloche Station - 23 min drive - Bariloche (BRC-Teniente Luis Candelaria Intl.) - 26 min drive ### Restaurants - ‪Club Cervecero Blest - ‬3 min drive - ‪Cuchara - ‬8 min walk - ‪Confitería Giratoria - ‬19 min drive - ‪Mountain Fast Food - ‬14 min drive - ‪Manush - ‬3 min drive ## About this property ### La Cascada Casa Patagónica by DON Hotel near Civic Center Bariloche A free breakfast buffet, a terrace and a coffee shop/cafe are just a few of the amenities provided at La Cascada Casa Patagónica by DON. This hotel is a great place to bask in the sun with a private beach, sunloungers and kayaking. Treat yourself to a massage or other spa services. Enjoy the gym, as well as activities such as hiking/biking. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services. Additional perks include: - An indoor pool - Free self-parking - Motorhome/coach/lorry parking, concierge services and smoke-free property - A 24-hour front desk, tour/ticket information and a lift Room features All guest rooms are individually furnished, and have comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and laptop-friendly workspaces. Other conveniences in all rooms include: - Hypo-allergenic bedding, pillowtop mattresses and down duvets - Bathrooms with rainfall showers and bidets - 32-inch LED TVs with premium channels and DVD players - Wardrobes/cupboards, heating and daily housekeeping ## Similar properties ![Junior Suite, Lake View | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar](https://images.trvl-media.com/lodging/11000000/10430000/10427500/10427440/2464ca87.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bosque del Nahuel Boutique Hotel & Spa San Carlos de Bariloche - Pool - Hot tub - Breakfast included - Spa 9.2 Wonderful 134 reviews £102 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=10427440&PinnedHotelID=10427440&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor spa tub](https://images.trvl-media.com/lodging/2000000/1690000/1683000/1682953/058bfd0a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Huinid Bustillo Hotel & Spa Los Cipresales - 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19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=24944&PinnedHotelID=24944&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/113000000/112400000/112391600/112391522/f1b8b7c0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Puerto Manzano Boutique Hotel Villa La Angostura - Pool - Hot tub - Breakfast included - Spa 9.0 Wonderful 45 reviews £164 8 Feb - 9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=112391522&PinnedHotelID=112391522&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free uncovered self parking on site - RV/bus/lorry parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Free buffet breakfast available daily 7:30 AM to 10:30 AM - A bar/lounge - A coffee shop/cafe - A restaurant - Snack bar/deli ### Things to do - Gym - Hiking/biking trails - Indoor pool - Kayaking - Sauna - Wine tasting room ### Family friendly - DVD player - Indoor pool - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance - Turndown service ### Outdoors - Beach loungers - Garden - On a lake - On a private beach - Terrace ### Spa - Massage - Spa services ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair-accessible parking ### More - 1 building - 3 floors - Built in 1950 - Smoke-free property ## Room amenities ### Bedroom - Down comforter - Hypo-allergenic bedding - Pillow menu - Pillowtop mattress - Premium bedding ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 32-inch LED TV with premium cable channels - DVD player - Pay films ### Food and drink - 24-hour room service - Minibar ### More - Connecting rooms available - Desk - Heating - Individual decor - Individual furnishings - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property At check-in, guests must provide a negative PCR COVID-19 test result Guests providing a negative COVID-19 test result must have been tested no more than 24 hours prior to check-in Information provided by the property may be translated using automated translation tools ### Renovations and closures The following facilities are closed on Monday and Tuesday: - Restaurant ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 100.0 per day. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay the following charge at the property: Argentina value-added tax (VAT) at 21%. A VAT exemption is available to travellers who present a valid passport or ID showing that they are not a resident of Argentina and who pay with a non-Argentine card or via a bank transfer from outside Argentina. This exemption only applies to accommodation, including bookings where breakfast is included. - Resort fee: USD 2 per person, per night We have included all charges provided to us by the property. ### Optional extras - Rollaway bed fee: USD 100.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation A car is recommended for transport to and from this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as La Cascada Bariloche La Cascada Hotel La Cascada Hotel Bariloche Cascada Hotel Bariloche Cascada Hotel Cascada Bariloche Cascada Hotel San Carlos de Bariloche Cascada San Carlos de Bariloche Hotel La Cascada Hotel San Carlos de Bariloche San Carlos de Bariloche La Cascada Hotel Hotel Hotel La Cascada Hotel La Cascada Hotel San Carlos de Bariloche Cascada Hotel Cascada Cascada San Carlos Bariloche La Cascada Hotel Cascada Casa Patagonica By Don La Cascada Casa Patagónica by DON Hotel La Cascada Casa Patagónica by DON San Carlos de Bariloche La Cascada Casa Patagónica by DON Hotel San Carlos de Bariloche ## Frequently asked questions ### Does La Cascada Casa Patagónica by DON have a pool? ### Is La Cascada Casa Patagónica by DON pet-friendly? ### How much is parking at La Cascada Casa Patagónica by DON? ### What time is check-in at La Cascada Casa Patagónica by DON? ### What time is check-out at La Cascada Casa Patagónica by DON? ### Where is La Cascada Casa Patagónica by DON located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## La Cascada Casa Patagónica by DON Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 7.8 Amenities ### 8.8 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 35 8 - Good 7 6 - Okay 8 4 - Poor 4 2 - Terrible 3 ## Reviews ### 10/10 Excellent #### Alberto 13 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best getaway cozzy hotel with great spot on front of lake. ##### Alberto Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Lyne 26 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful location and services ##### Lyne Stayed 4 nights in Nov 2023 ### 6/10 Okay #### Elana 5 Nov 2025 Liked: Cleanliness Disliked: Amenities Staff was very nice and tried to be helpful. Breakfast was not good. No coffee makers in the rooms. No one to help with luggage. The hotel has magnificent views of the lake ![View from our balcony](https://a.travel-assets.com/ugc/hotel-reviews/2833ba00-b3d2-4202-8dbe-7bfb81a5e8bc-1762376982576.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Elana Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Kyran 19 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I had a great visit. The staff was GREAT! Super friendly and accommodating. The property was beautiful. The meals were excellent. ##### Kyran Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Shane 25 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent and unique stay Beautiful setting on the lake. It's all about that view. Room was spacious, clean and in great condition. So many good things to say. The only things that would make this a 10/10 is cushions for the chairs on our private terrace, cleaning the beach lounger cushions which were very stained and cleaning off the ash from the restaurant cushions. They were covered in ash from the fire. Also, people kept walking across the private terrace in front of our room! There needs to be better signage. Overall though I would definitely recommend this hotel. Probably our best in Patagonia. ##### Shane Stayed 4 nights in Jan 2025 ### 6/10 Okay #### Anna 7 Jan 2025 Liked: Cleanliness, staff & service, amenities Disliked: Property conditions & facilities They put in Expedia that they have gym , but in the end they didn’t . It was important for us , so if we know that there is no gym we will chose something else , but rest was fine , also super beautiful view from everywhere ##### Anna Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Thomas 8 May 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful site and facilities ##### Thomas Stayed 1 night in May 2023 ### 10/10 Excellent #### maria clara 9 Nov 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities BEAUTIFUL LOCATION NICE MODERN ROOM ##### maria clara ### 10/10 Excellent #### Verified traveller 27 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Highly highly recommended in all respects ##### Verified traveller Stayed 2 nights in Jan 2023 ### 6/10 Okay #### Condit 9 Aug 2025 Liked: Cleanliness Disliked: Staff & service, amenities While the staff was nice, it felt understaffed to support individuals staying there. Restaurant / bar was not always open when they should and did not have all services I would expect from a four star. Location was great to get to ski and the lake is beautiful from property but missing amenities made it not worth the price we paid. ##### Condit Stayed 4 nights in Aug 2025 ### 6/10 Okay #### Edmilson 14 Nov 2023 Liked: Cleanliness We booked online, the photos are impressive, but the room was small for 2 people and the price was a little high for what they offer in the facilities. The heating has no control and it was very hot! ##### Edmilson Stayed 2 nights in Nov 2023 ### 2/10 Terrible #### Davi 13 Jan 2026 Disliked: Cleanliness, amenities, property conditions & facilities Não recomendamos este hotel de forma alguma, no site da expedia mostram fotografias de um quarto e na chegada entregaram outro completamente diferente, reservamos um quarto com pé direito alto grandes janelas com vista para o lago chegamos e recebemos um quarto no sótão com janela pequena com vista para o lago, móveis quebrados, armário empoeirado por dentro, banheiro com mofo no box e ainda assim nos informaram que a categoria reservada era a mesma e que as fotografias eram meramente ilustrativas.( informação do recepcionista). Aí fica a questão mostram um quarto bonito e reformado e entregam um quarto no sótão com janela pequena, móveis quebrados e sujo. Entramos no quarto e vendo a situação e o tratamento fomos embora para outro que foi excelente, não devolveram o valor pago. Fica o alerta não se hospedem neste hotel. ##### Davi Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### Gray 28 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Great. Only complaint is breakfast wasn’t ready at 7am on day of departure. ##### Gray Stayed 3 nights in Nov 2025 ### 8/10 Good #### Gerardo 2 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort El hotel es muy bello y todo está muy bien, solo luciría más si se barriera la hojarasca y los balcones Todo me gusto ##### Gerardo Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Verified traveller 13 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muito bom, recomendo! Banheiro com odor ruim. O motorista que indicaram para transfer não pareceu muito gentil à primeira vista, pois nem sequer estendeu a mão em reciprocidade quando o encontrei e fui cumprimentá-lo. Ademais, pareceu querer tirar vantagem quando ofereceu receber o valor do serviço em real brasileiro. Explico. Em ARS$ cobrava 30 mil; em R$ cobrava 200 reais; ou seja, queria cobrar muito mais caro pra receber em real brasileiro. Isso foi algo que despertou desconfiança. Enfim, apesar dos pesares, voltaria a me hospedar no hotel, pois as vantagens (principalmente a localização e a vista) superaram os pontos negativos. ![](https://a.travel-assets.com/ugc/hotel-reviews/5ac1f406-8768-43c6-9856-b8c1625f34a2-1755093964733.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d29bdf60-501a-4d7b-91c0-437d139155d8-1755093969198.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 4 nights in Aug 2025 ### 4/10 Poor #### Guilherme 11 Aug 2025 Disliked: Cleanliness, staff & service, property conditions & facilities #### Decepcionado por ter levado minha família Me hospedei pela segunda vez no hotel visto que a primeira experiência havia sido muito boa, infelizmente levei toda minha família para esse segundo momento e tivemos vários problemas com quartos barulhentos, roupa de cama suja, atendentes sem uniforme e se quer faziam o fogo na lareira. Parece que o hotel perdeu o brilho que tinha, com pessoas desmotivadas e sem vontade de estar ali. Torço que busquem se requalificar, melhorar o café da manhã e trazer novamente a qualidade que o hotel merece. ##### Guilherme Stayed 5 nights in Aug 2025 ### 6/10 Okay #### Mateus 11 Aug 2025 Liked: Property conditions & facilities, room comfort Disliked: Staff & service Fizemos uma viagem em familia, 3 casais. Infelizmente sentimos do hotel um certo desleixo visto que a temporada de ski e neve, estava fraca. Café da manha super simples, atendimento sem muita atenção. Em resumo, esperávamos mais do hotel pelo preço ao qual pagamos as diárias. ##### Mateus Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### ADRILENE 5 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lindo lugar para se hospedar. Um dos Hotéis mais bonitos que já fiquei. O acesso ao lago e o bosque ao lado proporcionaram momentos maravilhosos com meus filhos. ##### ADRILENE Stayed 2 nights in Jul 2025 ### 8/10 Good #### rafael 21 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel excelente, café da manhã nem tanto Hotel excelente, funcionários extremamente educados, quartos confortáveis, porém o café da manhã deixa muito a desejar. Pouca variedade, não há reposição suficiente, poucas mesas. Tive que aguardar para sentar. Fora o café da manhã, o restante é espetacular. ##### rafael Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Iris 30 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Encantador! El hotel es realmente encantador y acogedor, ubicado a la orilla del lago con una vista espectacular de los bellos paisajes de Bariloche. El personal muy amable y atento. ![](https://a.travel-assets.com/ugc/hotel-reviews/7a0afb62-ea3b-4e6d-b842-1f940469ec23-1751295124197.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Iris Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Rafael 21 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Funcionários muito eduacados e prestativos. Limpeza dos quartos a medida que você solicita é feita, excelente serviço. Áreas comuns sãocum espetáculo a parte. ##### Rafael Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### georgiana 9 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort O hotel é incrível, é como estar em casa. Tem uma vista linda para o lago, quarto espaçoso e bem quentinho. O café da manhã é bem variado e fomos super atendidos por uma brasileira que trabalha no hotel. Com certeza voltaria a me hospedar. ![](https://a.travel-assets.com/ugc/hotel-reviews/7988a3bc-f0c5-4ec2-8e29-ca813c1c94be-1749512387642.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### georgiana Stayed 2 nights in Jun 2025 ### 8/10 Good #### marcella 9 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel aconchegante ##### marcella Stayed 3 nights in Aug 2024 ### 6/10 Okay #### FERNANDA 23 Jul 2024 Liked: Cleanliness, staff & service #### Vista incrível , custo benefício duvidoso Hotel é bonito, pois tem uma vista incrível do lago . Tem ambientes com lareiras e bem aconchegantes . Café é bem saboroso: come médialunas, pães , algumas frutas , café , iogurtes , bolos, etc. Mas não é aquela variedade de hotéis que temos do Brasil. Tem opção de janta de ué Piscina não é quente, apenas “não fria”. Quartos tem calefação ruim e ficam quente demais mesmo com o aquecedor fechado e umidade na janela pingando . Tem uma estrutura mais antiga e tudo faz barulho: elevador , pessoas no corredor , som na recepção. Mas a decepção foi uma festa até meia noite no Wine bar do hotel com DJ para um público externo de jovens. Não dava para dormir e mesmo com reclamação não cessou barulho. Algo muito incômodo pelo preço pago nesta época do ano para um hotel que se diz de contato com natureza e descanso. A gerente disse que não esperavam que isso iria atrapalhar. Lembro que em Bariloche precisamos acordar cedo para os passeios e ski. ##### FERNANDA Stayed 4 nights in Jul 2024 ### 10/10 Excellent #### Gustavo 8 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantástico Hotel lindo, confortável, atendimento ótimo! 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