Tru by Hilton San Antonio Lackland Sea World

2.5 star property
San Antonio hotel in Far West Side with free breakfast and 24-hour fitness centre

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Tru by Hilton San Antonio Lackland Sea World

Exterior
Lobby
Room, 2 Queen Beds, Accessible, Bathtub (Hearing) | Desk, blackout curtains, iron/ironing board, free WiFi
Business centre
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

8.4 out of 10
Guests loved the amenities.
  • Gym
  • Breakfast included
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
The price is £75
includes taxes & fees
29 Sept - 30 Sept
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Room options

Available filters for rooms
Showing 3 of 5 rooms

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Cable channels
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Cable channels
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Cable channels
  • Sleeps 4
  • 2 Queen Beds

About the area

Map
9911 Ingram Road Suite A, San Antonio, TX, 78245

What's nearby

  • Ingram Park Mall - 7 min drive
  • San Antonio SeaWorld - 8 min drive
  • Lackland Air Force Base Visitor Center - 9 min drive
  • Aquatica San Antonio Waterpark - 11 min drive
  • Lackland Air Force Base - 13 min drive

Getting around

  • San Antonio Station - 17 min drive
  • San Antonio International Airport (SAT) - 25 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬15 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Dutch Bros Coffee - ‬18 min walk
  • ‪Whataburger - ‬15 min walk
  • ‪Burger Boy - ‬16 min walk

About this property

Tru by Hilton San Antonio Lackland Sea World

Hotel located in Far West Side
You can look forward to free on-the-go breakfast, a firepit and dry cleaning/laundry services at Tru by Hilton San Antonio Lackland Sea World. Free in-room WiFi is available to all guests, along with a 24-hour gym and a business centre.
You'll also find perks such as:
  • An indoor pool
  • Free self-parking
  • A front desk safe, a 24-hour front desk and multilingual staff
  • A lift, luggage storage and a water dispenser
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 73 rooms feature comforts such as air conditioning, as well as amenities such as free WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Fridges, highchairs and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Highchair
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Building
  • Built in 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton San Antonio Lackland Sea World Hotel
Tru by Hilton San Antonio Lackland Sea World San Antonio
Tru by Hilton San Antonio Lackland Sea World Hotel San Antonio

Frequently asked questions

Does Tru by Hilton San Antonio Lackland Sea World have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Tru by Hilton San Antonio Lackland Sea World?

As of 21 Sept 2024, prices found for a 1-night stay for 2 adults at Tru by Hilton San Antonio Lackland Sea World on 29 Sept 2024 start from £74.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Tru by Hilton San Antonio Lackland Sea World pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Tru by Hilton San Antonio Lackland Sea World?

Self-parking is free at this property.

What time is check-in at Tru by Hilton San Antonio Lackland Sea World?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Tru by Hilton San Antonio Lackland Sea World?

Checkout is at noon.

Where is Tru by Hilton San Antonio Lackland Sea World located?

Located in Far West Side, this hotel is 3 mi (4.9 km) from Hill Country Golf Club and within 6 miles (10 km) of Westover Hills Lung Center and Joint Base San Antonio. Ingram Park Mall and Aquatica San Antonio Waterpark are also within 6 miles (10 km).

Reviews

8.4

Very good

Rating 10 - Excellent. 576 out of 1001 reviews" "
Rating 8 - Good. 213 out of 1001 reviews" "
Rating 6 - Okay. 92 out of 1001 reviews" "
Rating 4 - Poor. 59 out of 1001 reviews" "
Rating 2 - Terrible. 61 out of 1001 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brenda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and service was great, except for my vehicle was broken into the first night. Nothing was stolen, I ensured nothing was left behind to tempt anyone to break in. Other than that, I enjoyed the stay.
Stayed 2 nights in Sep 2024

8/10 Good

Jami

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Kids to loud
Stayed 3 nights in Sep 2024

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location to events I was attending. Breakfast was somewhat limited but good. I would recommend this location.
Stayed 1 night in Sep 2024

10/10 Excellent

Lona

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Aug 2024

8/10 Good

Nwadi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, loved the service and the breakfast options. No closets in the room that was a bit disappointing.
Stayed 2 nights in Sep 2024

10/10 Excellent

Neriah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 3 nights in Sep 2024

10/10 Excellent

Diego

Stayed 2 nights in Aug 2024

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean as well as the restroom. Good food options and staff are all friendly and very helpful. Only downfall was the beds were too firm.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jeries

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Deborah Lillian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very helpful, immediately filled coffee machine when it was cold, received fresh towels, very friendly people.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jene

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an absolute amazing place to be!. It’s family friendly, clean, quiet and welcoming. The breakfast was especially most wonderful. Ms. Rosa’s mexican homemade salsa was the best highlight of our stay. Plus she is one beautiful wonderful lady. Will stay here each time I’m at San Antonio.
Stayed 2 nights in Aug 2024

10/10 Excellent

Stetson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Nicole, Matthews

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Clean property and had no issues.
Stayed 5 nights in Aug 2024

10/10 Excellent

Martha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the lady from breakfast, she was so nice attentive she was helpful the only thing that I didn't like was the pool was very cold everything else all of the staff for great definitely coming back
Stayed 4 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Good option for a family.
Stayed 1 night in Aug 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very close by, only thing were the pillows... nope nope.. way to soft.
Stayed 2 nights in Aug 2024

10/10 Excellent

Margarita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to restaurants and shopping centers, good breakfast with delicious Mexican salsa and great customer service
Stayed 2 nights in Aug 2024

6/10 Okay

Tiana

Travelled with family
The location is convenient for Sea World. The hotel could have been cleaner & kept better. Other reviews mentioned car break in, thank God i did not have an issue! Before you travel totally clean the inside of it & leave nothing in it! I absolutely hated the fact that house keeping only came every other day and we weren't notified at check-in!
Stayed 2 nights in Aug 2024

10/10 Excellent

Lashea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
It felt very comfortable
Stayed 6 nights in Aug 2024

10/10 Excellent

chaundra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. Sarah the front desk clerk was helpful. Breakfast team was good, Breakfast had a variety of breakfast items.
Stayed 3 nights in Jul 2024

10/10 Excellent

Karent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel Great Food Everything was just Great!!!!
Stayed 1 night in Aug 2024

8/10 Good

Tonya

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I like the location of the hotel, because it was close to proximity to our activities in San Antonio. However, we had to continuously ask for towels (we stayed for 3 days and I know they come tidy up every other day) because housekeeping didn’t leave any towels when the came to attend to the room. Also, the breakfast was subpar at best and was very confusing. It was in separate sides of the hotel. The staff was very friendly.
Stayed 3 nights in Aug 2024