Hello Patricia,We are thrilled to hear that our staff made your stay enjoyable! It's wonderful to hear that you chose our hotel for such a special occasion like your son's graduation at LAFB. Your kind words are truly appreciated.

Hello Ana,We are thrilled to hear that you had a pleasant stay with us! If you have any further comments or suggestions, please do not hesitate to reach out to us. We hope to welcome you back soon for another enjoyable experience!

Hello jamal,We are thrilled to hear that you had a fantastic experience during your stay with us! If you have any further feedback to share, please don't hesitate to reach out to us. We look forward to welcoming you back soon for another wonderful stay!

Hello Edmond,We are glad to hear that you enjoyed your stay at Pinn Road Inn and found our accommodations to your satisfaction. Our team strives to provide exceptional service to all our guests, especially during busy times like the eclipse. We appreciate your kind words about our staff's assistance with your late arrival, parking, and the cleanliness of your room. If your travels bring you back to San Antonio, we would be delighted to welcome you again.

Hello Wendy,We appreciate your feedback on our comfy beds and take note of your comment about the breakfast area. Our team values your input to enhance the overall guest experience. Thank you for choosing to stay with us and we hope to welcome you back in the future.

Hello Kristal,We appreciate you acknowledging our cleanliness standards during your stay. Your feedback is valuable to us as we strive to provide a comfortable experience for all our guests. Thank you for choosing to stay with us.

Hello Matthew,We're glad to hear that you found our hotel conveniently located and enjoyed a clean and decent stay. Thank you for choosing to stay with us during such a special occasion.

Hello Maria,We're delighted to hear that you enjoyed your stay at Pinn Hotel and found our rooms clean and comfortable. It's wonderful that you appreciated the complimentary room upgrade with a kitchen. We look forward to welcoming you back soon for another great stay with us!

Hello Lori,We're delighted to hear that you enjoyed the convenience of our location near Lackland Air Force Base and found our kitchenette area nice. Our team strives to provide top-notch service, and we appreciate your kind words. Your recommendation means a lot to us, thank you for choosing our hotel for your stay.

Hello jamal,We are delighted to hear that you enjoyed our customer service during your stay. Our team strives to provide top-notch service to all our guests. We appreciate your kind feedback and hope to welcome you back soon for another wonderful experience.

Hello Rosa,Thank you for choosing to stay with us! We are delighted to hear that you had a wonderful experience at our hotel. We look forward to welcoming you back soon for another exceptional stay.

Hello Samuel,We appreciate your feedback on the cleanliness of our hotel. Our location serves those visiting Lackland AFB. If you have any concerns about the area, we recommend reaching out to local authorities for assistance. Thank you for staying with us.

Hello jamal,We are pleased to hear you enjoyed our customer service. Your feedback is valuable to us as we strive to provide exceptional experiences for all our guests. Thank you for choosing to stay with us, and we hope to welcome you back again soon.

Hello Rosa,We appreciate you choosing our hotel for your stay! We hope you had a wonderful time and look forward to welcoming you back soon.

Hello jamal, Thank you for taking the time to share your positive experience with us, Jamal! We're delighted to hear that you enjoyed our excellent customer service, spacious and clean rooms, fast internet, and daily room service. It's always our goal to provide a comfortable and enjoyable stay for our guests. We hope to welcome you back in the future for another great experience.

Hello Gloria,Gracias por su amable comentario. Nos complace saber que disfrutó de nuestro excelente servicio y de la comodidad de nuestras habitaciones. Nos alegra que también haya encontrado el área tranquila y haya disfrutado de los deliciosos postres del bakery cruzando la calle, además del restaurante cercano. Esperamos tener el placer de recibirlo nuevamente en nuestro hotel en su próxima visita a la base de la Fuerza Aérea de Lackland.

Hello David L,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced regarding your reservation. Our team did their best to accommodate you at the rate of 84.99 per room per night. However, we regret that you didn't have access to the continental breakfast during your stay. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.

Hello Haifeng,Thank you for choosing our hotel for your stay! We appreciate your rating and are delighted to hear that you had a positive experience with us. Should you have any further feedback or suggestions, please do not hesitate to reach out to us directly. We hope to welcome you back in the future for another enjoyable stay.

Hello Darrin, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

Hello Joann,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a fantastic experience with us. If there is anything else we can assist you with, please do not hesitate to reach out to us. We hope to welcome you back in the future for another wonderful stay.

Hello Ramakrishna, We apologize if your recent stay with us did not meet your expectations. We would appreciate it if you could please reach out to us directly with any specific feedback about your experience, so that we can better understand and address any issues you may have encountered. Thank you for choosing our hotel and we hope to have the opportunity to welcome you back in the future.

Hello Jeffrey,Thank you for your positive feedback on our clean and spacious rooms. We're delighted to hear that our staff provided friendly service during your stay. Your satisfaction is our top priority and we hope to welcome you back soon.

Hello Jack, Thank you for bringing this to our attention. We apologize for any inconvenience you experienced during your stay. We do understand that circumstances can change and we strive to accommodate our guests to the best of our abilities. However, as stated in our cancellation policy, cancellations need to be made 24 hours prior to occupancy for a refund. We appreciate your understanding and hope that your overall stay was satisfactory.

Hello Zachary ,We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

Hello Frank, We apologize for any issues you experienced during your stay. We appreciate your feedback and will work on improving our services. Thank you for bringing this to our attention.

Hello Isaac, We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

Hello Derek,Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our staff and comments about our area. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.

Hi Ray,It's great to hear that you enjoyed our friendly service and clean accommodation. Thank you for your time in reviewing our hotel. Your words serve as an encouragement to our associates who strive to provide a pleasant stay.

Hello KAFILAT,Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our hotel. Please do consider us again on your next visit to the area.

Hello Ramon,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

Hello Natalie,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

Hello Chad, It was a pleasure assisting you during your stay. Our rooms are cleaned by professional cleaners every checkout and during this pandemic, we take extra precautions and cleaning. We can assure you that the room and everything inside have been cleaned and sanitized, but we will still make sure to have this reviewed with our cleaners.

Hi Eduardo,Thank you so much for your compliments on our friendly services. It is extremely rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We are overjoyed to hear that you had a great time with us, and we thank you for sharing your experience!

Hello Malathi,I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our hotel. We are always looking for ways to improve upon the guest experience so thank you for sharing.

Hello Savannah L,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

Hi Gloria,Thank you for taking the time to complete our guest satisfaction survey and letting us know how you have enjoyed a pleasant experience with us. We are delighted to learn that you enjoyed our breakfast services. It is our main ambition to meet the many different needs of our guests and we are so happy to have met your expectations. We appreciate your kind comments they will serve as an encouragement to the staff to always provide the best to every guest. We hope to impress you again during your next visit and we thank you for sharing your experience.

Hello Charles D,It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

Hello Santiago,We apologize for your recent stay. We are saddened to hear that you didn't enjoy yourself while with us. It is our goal to meet all our guestsﾽ expectations. We hope you will give us a chance to redeem ourselves in the future.

Hello Lizamma, We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

Hi Niteen,It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly. I am happy to know we have met your expectations with our friendly services and the cleanliness of our guest rooms. It means a lot to receive your feedback regarding our breakfast services and apologize this was not up to your preferences. We hope to impress you during another visit with every level of service.

Hello Lin,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

Hello Tina,Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our staff as well as our housekeeping. We are always looking for ways to improve upon the guest experience so thank you for sharing.

Hello Ariston John,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

Hello Roland,We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay.

Hello daniel,We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our room. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.

Hello Beth,We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our hotel. We hope you will return so that we can provide you an even superior experience.

Hello Karen,We appreciate the time you have taken to bring to our attention your feedback with regards to our location and also our price. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

Hello Andreas,It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area.

Hello Frank,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

Hello Tammy,Thank you for taking the time to share. We appreciate your feedback regarding our staff. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.