Dear Guest,Thank you so much for giving us the privilege to host your stay. Please let us know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

Hi Madison! Thank you for your honest feedback. While we appreciate the 5-star rating for our friendly staff, we sincerely apologize for the overall condition of the room that fell short of your expectations. The unclean floors, presence of bugs, mold in the fridge and shower, broken bathroom fixtures, and malfunctioning key cards are all unacceptable issues, and we take full responsibility. We are taking immediate action to address these concerns through professional cleaning, pest control, maintenance repairs, and improved key card programming. We understand this experience may discourage a return visit, but we are committed to significant improvements to ensure all our guests have a comfortable and enjoyable stay.

Hi Francis! A perfect 5 out of 5 rating is like sunshine on a cloudy day – it brightens our entire team's spirits! Knowing you had a flawless experience from start to finish means the world to us. Thank you for choosing us and for sharing your positive feedback. It motivates us to keep creating exceptional stays for all our guests!

Hi Cesar! A 3 out of 5 rating tells us your experience met expectations, but there might have been areas for improvement. We appreciate your feedback as we constantly strive to exceed expectations. Thank you for choosing us!

Hi Vermaine,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have met your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

Hi Elsa,I'm sorry to hear that your experience wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.

Hi Desiree! We're delighted to hear you had a pleasant stay overall! A 5-star rating is fantastic, and it sounds like you found the room offered good value despite a couple of minor issues.We appreciate you mentioning the slightly sunken bed and peeling bathtub finish. We continuously strive to improve our guest experience, and your feedback helps us prioritize maintenance and upgrades.Thank you for choosing us, and we hope to welcome you back again soon! By then, the room may have undergone some refreshing improvements!

Hi Karina! Absolutely fantastic! We appreciate you recognizing the cleanliness of the hotel. A spotless environment is a priority for us, and a perfect 5-star rating with "very clean" as the comment lets us know we're achieving that goal. Thank you for choosing us, and we hope to welcome you back again soon!

Hi Eddie,We're delighted to hear that you found our rooms clean and comfortable during your stay with us. Maintaining a high standard of cleanliness and comfort is one of our top priorities. We understand the importance of offering competitive prices without compromising on quality, and we're glad that our rates meet your expectations. We look forward to welcoming you back for another enjoyable stay in the future.

Dear Guest,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to have a bad experience. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

Hi John,We appreciate your positive feedback regarding our hotel's convenient location amidst various amenities. Being situated near gas stations, restaurants, and a bar indeed adds to the convenience of our guests. Moreover, our proximity to the hospital provides reassurance and accessibility during challenging times. We're glad to have been able to offer you a comfortable stay during your visit, and we hope to welcome you back again in the future.

Hi Jennie,We sincerely apologize for the experience you encountered during your stay at our hotel. However, we must clarify that the safety and well-being of our guests are of utmost importance to us, and we take all necessary measures to ensure a comfortable and secure environment. We regularly maintain our facilities and address any issues promptly to uphold our standards of cleanliness and safety. Rest assured, we will investigate the concerns you've raised to prevent any recurrence. We appreciate your feedback and regret that your experience did not meet your expectations.

Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating and review. Our team continuously strives to exceed your expectations and looks forward to you in the future.

Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

Dear Guest,We are very sorry to hear about the inconvenience caused by these issues, and we did not meet your expectations. Please note that your concerns have been passed on to our housekeeping team for improvement and will hope you give us another chance to improve our services. Our team is looking forward to hosting you again soon!

Hi Nhi,Thank you for sharing the rating about your experience here with us. We are happy to see your stay was pleasant overall, and we hope to have the pleasure of hosting you again soon.

Hi Eric,We apologize for any inconvenience you experienced during your stay. However, we take great pride in the cleanliness and maintenance of our facilities, and we can assure you that your experience does not reflect the standards we uphold. We conduct regular inspections and address any issues promptly to ensure a comfortable environment for all our guests. Your feedback is valuable, and we will investigate the concerns you've raised to ensure they are promptly addressed.

Hi Gabriel! Thank you for the outstanding 5-star rating! We're delighted that you enjoyed your time with us. It's rewarding to know that our efforts to provide a comfortable and enjoyable stay were successful. Your feedback is greatly appreciated, and we look forward to welcoming you back for another wonderful experience soon!

Hi Sheena,I'm sorry to hear that your experience wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.

Hi Roland,We deeply appreciate your kind words regarding our professional and courteous staff; they are truly the backbone of our hotel's commitment to exceptional service. Our team works diligently to ensure every guest feels welcomed and cared for throughout their stay. Your blessings are a testament to their dedication, and we're grateful for your acknowledgment. We'll continue striving to provide a memorable experience for all our guests.

Hi Roland,We're thrilled to hear that you had a positive experience with our professional staff who were readily available to assist you during your stay. Ensuring our guests' comfort and satisfaction is our top priority, and we're delighted that you felt well taken care of. Your kind words serve as motivation for our team to continue delivering exceptional service to all our guests. We look forward to welcoming you back for another wonderful stay in the future.

Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

Hi Jose,I'm sorry to hear that your experience wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.

Hi Watza,Thank you for taking the time to share your experience with us. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.

Hi Robert! Thank you for taking the time to provide your detailed feedback. We sincerely apologize for the issues you encountered with the maintenance of our property, including the peeling paint and the presence of cockroaches, which are certainly not up to our standard of care. We are addressing these maintenance and pest control issues immediately to ensure that our facilities are properly cared for and that such concerns are promptly eliminated.On a positive note, we are pleased to hear that you found our housekeeping staff pleasant and efficient, and that Jackie and our daytime desk staff were helpful and responsive to your needs. We're also glad you enjoyed the breakfast options available.Your comments are invaluable in helping us improve our guest experience. We hope to have the opportunity to welcome you back and provide a stay that fully meets your expectations and reflects our commitment to guest comfort and satisfaction. Thank you again for your feedback.

Hi Leticia! Thank you for your candid feedback and for sharing your concerns about your recent stay. We sincerely apologize for the issues you experienced, particularly with the cleanliness and maintenance of the room. It is concerning to hear about the condition you described, including the presence of a pill and the overall state of cleanliness. These issues are not indicative of the high standards we strive to uphold.We are addressing these serious concerns immediately with our housekeeping and maintenance teams to ensure our rooms meet the proper standards of safety and cleanliness. We also apologize for the inconvenience caused by inadequate lighting and low water pressure.While we are glad to hear that our staff made a positive impression, it is clear we have significant improvements to make in other areas. We appreciate your loyalty when visiting this area but understand your decision to consider other accommodations. We are committed to improving our facilities and service and would welcome the opportunity to regain your trust on a future visit. Thank you once again for your detailed feedback.

Hi Sathya! Thank you for taking the time to leave a review and for the positive rating! We're delighted to hear that the 3-bed option met your needs and contributed to a satisfactory stay. It's always our goal to provide accommodations that cater to the varied preferences and requirements of our guests.We hope to have the pleasure of welcoming you back soon and providing another comfortable experience. Your feedback is greatly appreciated, and we look forward to serving you again in the future. Thank you for choosing to stay with us!

Hi Anjali,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

Hi Shane! Thank you for taking the time to share your experience with us. We are extremely concerned to hear about the items you found in your room and deeply apologize for the distress and discomfort this caused. This is certainly not reflective of our standards, and we take this matter very seriously. We have already initiated a comprehensive investigation into how this occurred and are reviewing our room inspection processes to ensure such an incident never happens again. The safety and security of our guests are our top priorities, and we regret that we failed to provide you with a safe environment. We appreciate that Expedia was able to assist you promptly with your refund, and we are grateful for your feedback, which has highlighted critical areas for our improvement. Please accept our sincerest apologies, and we hope that we can regain your trust in the future.

Dear Guest,Appreciate your rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team for improvements. Our team is looking forward to hosting you again soon!

Dear Guest,Providing a clean and comfortable environment is our priority, and we regret that you encountered issues with people smoking and cleanliness in the breakfast area. Your feedback is valuable to us, and we will address these concerns with our team to ensure improvements are made. We appreciate your understanding and hope to have the opportunity to better serve you in the future.

Hi Amanda,It's disheartening to hear about the condition of the building, the broken elevator, and the cleanliness issues in your room. This falls far below the standards we aim to provide for our guests, and we sincerely regret any inconvenience this may have caused. Your feedback is invaluable to us, and we will address these concerns with urgency to ensure improvements are made. We understand your disappointment and hope to have the opportunity to better serve you in the future.

Dear Guest,It is disheartening to read your opinion about our hotel. We apologize for the inconvenience faced by you. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

Dear Guest,Thank you for taking the time to write such a thorough review regarding your most recent stay. We are so sorry to learn that you were not able to fully enjoy your stay due to the situations you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. I hope you will give us another opportunity to provide you with a better stay.

Dear Guest,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

Dear Guest,We regret to hear about the inconvenience caused by these issues, and we did not meet your expectations. Please note that your concerns have been passed on to our housekeeping team for improvement and will hope you give us another chance to improve our services. Our team is looking forward to hosting you again soon!

Hi Mario! We are deeply sorry to hear about your disappointing experience during your stay. Ensuring a clean and safe environment for our guests is our utmost priority, and we regret that we failed to meet your expectations in this regard. Your feedback is concerning, and we take it very seriously. We will investigate the issues you've mentioned regarding cleanliness and maintenance to ensure that they are promptly addressed and resolved. Additionally, we understand the importance of creating a safe and comfortable environment for our guests, and we apologize if you felt otherwise during your stay. We will review our security measures to ensure that our property is safe and welcoming for all guests. We appreciate your feedback as it helps us to identify areas for improvement. We hope to have the opportunity to regain your trust and provide you with a more positive experience in the future. If you have any further concerns or would like to discuss your experience in more detail, please don't hesitate to reach out to us directly. Thank you for bringing these issues to our attention.

Hi Bianca,We regret to hear about the inconvenience caused by these issues, and we did not meet your expectations. Please note that your concerns have been passed on to our housekeeping team for improvement and will hope you give us another chance to improve our services. Our team is looking forward to hosting you again soon!

Hi Stephanie,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!

Dear Guest,We are truly sorry for your recent experience with our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.

Hi Ana! Thank you for your feedback and for giving us a rating of 3 out of 5. While we're glad you chose to stay with us, we are sorry to hear that we didn't completely meet your expectations. Please let us know what areas specifically didn't live up to your standards, as your detailed feedback will help us to improve our service and facilities. We value your input and hope to have the opportunity to provide a better experience on your next visit.

Hi Barron! We sincerely apologize for the cleanliness issues you encountered during your stay. It's unacceptable that your room wasn't up to our usual standards, and we regret any inconvenience this may have caused. Rest assured, we take your feedback seriously and will address these issues with our housekeeping and maintenance teams to ensure they are rectified immediately. Your comfort and satisfaction are our top priorities, and we appreciate you bringing these concerns to our attention. If there's anything else we can do to make it up to you or if you have any further concerns, please don't hesitate to reach out. We hope to have the opportunity to welcome you back for a much-improved experience in the future.

Hi Jessica,I'm sorry to hear that your experience wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.

Hi Carlos! Thank you for taking the time to share your feedback with us. We apologize for the inconvenience caused by the shower curtain odor during your stay. Please be assured that we will address this issue promptly with our housekeeping team to ensure it does not happen again in the future. We appreciate your kind words regarding our location and potential. Your satisfaction is important to us, and we hope to have the opportunity to provide you with an even better experience on your next visit. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to let us know.

Dear Guest,We are truly sorry for your recent experience with our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.

Dear Guest,Thank you for sharing your feedback about your stay with us! We sincerely apologize for your subpar experience at our property. This is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.

Hi Cindy! We sincerely apologize for the numerous issues you encountered during your stay. Providing a comfortable and pleasant experience for our guests is our top priority, and we deeply regret that we fell short of your expectations. The cleanliness concerns you mentioned regarding the carpets and the non-functional amenities are unacceptable, and we will address these matters promptly with our housekeeping and maintenance teams to ensure that necessary improvements are made. Additionally, we apologize for the inconvenience caused by the malfunctioning AC and the internet security issue. Your feedback is invaluable, and we will use it to improve our services and facilities for our guests. Regarding the attempted early check-out, we apologize for any confusion or inconvenience this may have caused. Please rest assured that we will review our procedures to prevent such occurrences in the future. We understand your frustration and disappointment, and we apologize for any inconvenience or discomfort you experienced during your stay. If there's anything else we can do to address your concerns or if you would like to discuss your experience further, please don't hesitate to reach out to our management team. We are committed to ensuring that our guests have a pleasant and enjoyable stay, and we hope to have the opportunity to regain your trust in the future.

Hi Austin! We are truly sorry to hear about the discomfort you experienced during your stay. Providing a clean and comfortable environment for our guests is of the utmost importance to us, and we deeply regret that we fell short of your expectations. The issues you described regarding the condition of the bed and the presence of stains and graffiti are completely unacceptable, and we sincerely apologize for any inconvenience and discomfort they may have caused you. Please know that we take incidents like this very seriously, and we will address these matters promptly with our housekeeping and maintenance teams to ensure that necessary measures are taken to prevent such occurrences in the future. Your feedback is invaluable to us, and we appreciate you bringing these concerns to our attention. We apologize for any inconvenience or discomfort you experienced during your stay, and we understand your decision not to return. If there's anything else we can do to address your concerns or if you would like to discuss your experience further, please don't hesitate to reach out to our management team. We are committed to ensuring that our guests have a pleasant and enjoyable stay, and we hope to have the opportunity to regain your trust in the future.

Hi Melva! We appreciate you taking the time to share your feedback with us. While we're glad to hear that you found the room clean and renovated, we sincerely apologize for the issues you encountered during your stay. It's disheartening to learn about the concerns with the condition of the beds and the presence of cockroaches in the room. Please rest assured that we take such matters seriously, and we will address them promptly with our housekeeping and pest control teams to ensure that necessary measures are taken to rectify these issues. Additionally, we apologize for the inconvenience caused by the malfunctioning water faucet in the tub. Your experience is certainly not reflective of the standard of service we strive to provide, and we will work diligently to ensure that such issues are resolved to prevent future occurrences. Thank you for bringing these matters to our attention, and we apologize for any discomfort or inconvenience they may have caused you during your stay. We value your feedback as it helps us improve our services and facilities for our guests. We hope that you will consider giving us another opportunity to provide you with a more pleasant and comfortable stay in the future. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out to our management team. We're here to ensure that your next stay with us exceeds your expectations.

Hi Oscar! We're deeply sorry for the distressing experience you encountered upon arrival at our hotel. Your comfort and satisfaction are our utmost priorities, and we sincerely apologize for the unacceptable condition of your room. The issues you described are completely unacceptable, and we understand the frustration and discomfort they must have caused you. Please know that we take incidents like this very seriously, and we will address this matter with our housekeeping team to ensure that proper cleaning protocols are followed to prevent such occurrences in the future. We apologize for the inconvenience you experienced in resolving the issue and for the delay in providing a suitable resolution. Your feedback is invaluable, and we will use it to improve our processes and prevent similar situations from happening again. We understand that this experience fell short of your expectations, and we apologize for any disappointment caused. If there's anything else we can do to address your concerns or if you would like to discuss your experience further, please don't hesitate to reach out to our management team. We're here to assist you in any way we can and hope to have the opportunity to regain your trust in the future.