Exterior
Check availability

Reviews of La Quinta Inn & Suites by Wyndham San Antonio Downtown

2.5 out of 5
La Quinta Inn & Suites by Wyndham San Antonio Downtown
100 W. Cesar Chavez Blvd, San Antonio, TX

Reviews

8.6

Excellent

Rating 10 - Excellent. 1339 out of 2326 reviews" "
Rating 8 - Good. 569 out of 2326 reviews" "
Rating 6 - Okay. 213 out of 2326 reviews" "
Rating 4 - Poor. 108 out of 2326 reviews" "
Rating 2 - Terrible. 97 out of 2326 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Isaac

Travelled with family
Liked: Amenities
It was very cozy
Stayed 1 night in Feb 2024

8/10 Good

Alma, Brownsville

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was welcoming and accommodating upon check-in arrival. Breakfast was good both of the days we were there. Staff kept the property clean. Room was clean just a little outdated. The fridge didn't keep things as cold and both couches had noticeable stains. Hotel is close distance to a lot of places and huge perk to have parking included. We went to the H-E-B across the street and they even had security. Would stay here again as we felt safe. Good hotel for families and pets.
Stayed 2 nights in May 2024
Response from GM on 22 May 2024
Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon. Sincerely,General Manager

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Michelle Agosto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The limited elevators is the only problem
Stayed 4 nights in May 2024
Response from GM on 21 May 2024
Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manager

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service
Parking is limited. The elevators are the worst ever for such a big hotel. Only 2 and the are soooo slow and not air conditioned. Breakfast was good. Beds and room was very nice.
Stayed 2 nights in May 2024
Response from GM on 20 May 2024
Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manager

10/10 Excellent

Carmine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent, the place was clean was about 6 minutes drive to the river walk and the Álamo. Close to the Alamo dome as well. Good pool. Would stay again.
Stayed 7 nights in May 2024
Response from GM on 20 May 2024
Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manager

8/10 Good

Samanta, Houston

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The girl that checked us in went above and beyond! Thank you so much!!
Stayed 2 nights in May 2024
Response from GM on 20 May 2024
Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manager

10/10 Excellent

Sandra

Liked: Property conditions & facilities
Every thing
Stayed 2 nights in May 2024
Response from GM on 20 May 2024
Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manager

6/10 Okay

Gilberto

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything except the bed which was like concrete.
Stayed 2 nights in May 2024
Response from GM on 20 May 2024
Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manager

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from GM on 20 May 2024
Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manager

8/10 Good

Guadalupe

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My problem was check-in. I paid extra to check-in at 1 pm and it was not ready. I told the clerks that I would be seating in front of their desk and when it was ready they could have walk to me to tell me it was ready. This is POOR service. I will have to change to different hotels next time we go to San Antonio, TX.
Stayed 1 night in May 2024
Response from GM on 20 May 2024
Thank you for taking the time to post a review regarding your stay. We apologize for the service issue. We look forward to seeing you again soon.Sincerely,General Manager

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice. It was clean and nice. The bed was comfortable. Breakfast was good as well.
Stayed 2 nights in May 2024
Response from GM on 20 May 2024
Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manager

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from GM on 20 May 2024
Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manager

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Nice comfortable stay. Wait staff was very accommodating.
Stayed 2 nights in May 2024
Response from GM on 15 May 2024
Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manager

10/10 Excellent

Don

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Very clean and spacious rooms. Very good breakfast served in the morning.
Stayed 2 nights in May 2024
Response from GM on 15 May 2024
Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manager

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice modern hotel and our room was a large with a separate lounge area. The breakfast was good with a large breakfast area. The hotel has a large car park with free parking and the hotel is located within walking distance to the city and river walk. I would certainly recommend this hotel.
Stayed 2 nights in Apr 2024
Response from GM on 15 May 2024
Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manager

10/10 Excellent

Sonia

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
ON A VERY NICE AREA, FELT REALLY SAFE. SECURITY ON SITE AND CLOSE TO DOWNTOWN AND ALAMODOME.
Stayed 2 nights in May 2024
Response from GM on 13 May 2024
Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manager

10/10 Excellent

Miranda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2024
Response from GM on 13 May 2024
Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manager

10/10 Excellent

Randall

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay
Stayed 2 nights in May 2024
Response from GM on 13 May 2024
Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manager

8/10 Good

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in May 2024
Response from GM on 13 May 2024
Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manager

8/10 Good

Scott

Stayed 2 nights in May 2024
Response from GM on 15 May 2024
Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manager

10/10 Excellent

Debra

Liked: Cleanliness, amenities
Great staff. Breakfast was awesome. Check in and checking out was easy
Stayed 3 nights in May 2024
Response from GM on 13 May 2024
Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manager

10/10 Excellent

Alberto, Penitas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in May 2024
Response from GM on 13 May 2024
Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manager

10/10 Excellent

Jacqueline

Liked: Cleanliness
Stayed 1 night in May 2024
Response from GM on 13 May 2024
Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manager

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bueno
Stayed 3 nights in May 2024
Response from GM on 13 May 2024
Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manager

10/10 Excellent

Charlesetta

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint is that the pool had a bunch of leaves in it as if no cares for it.
Stayed 2 nights in May 2024
Response from GM on 13 May 2024
Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manager

10/10 Excellent

Darlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is right next to a HEB grocery store that sells gasoline too. They had good prices on food and gas. I liked the Dove toiletries provided. The pool was clean. The fitness center was taken care of. Unfortunately our bathtub was curved weird on the floor of it making it hard to stand in to shower and didn't drain properly. In all fairness we didn't report the drain issue. The furniture in our room was well worn. It was quiet in our room which was a huge plus and was clean.
Stayed 2 nights in May 2024
Response from GM on 13 May 2024
Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manager

8/10 Good

imelda

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien
Stayed 1 night in May 2024
Response from GM on 13 May 2024
Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manager

10/10 Excellent

Shelledie Alaba

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very polite. The corridors smells clean and fresh.
Stayed 4 nights in May 2024
Response from GM on 13 May 2024
Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manager

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 2 nights in Apr 2024
Response from GM on 13 May 2024
Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manager

10/10 Excellent

Frankie

Liked: Cleanliness, staff & service, property conditions & facilities
Great Experience, extremely well maintained Property
Stayed 3 nights in May 2024
Response from GM on 8 May 2024
Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manager

8/10 Good

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful
Stayed 2 nights in May 2024
Response from GM on 8 May 2024
Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manager

8/10 Good

Richard

Travelled with family
Liked: Amenities, property conditions & facilities
Property is close to the Mercado and Riverwalk. Included breakfast is good. Front desk staff were friendly and helpful. Room service was lacking, our bedsheets were never changed and drinking cups were not replenished.
Stayed 5 nights in May 2024
Response from GM on 8 May 2024
Thank you for taking the time to post a review regarding your stay. We apologize for the housekeeping issue. We look forward to seeing you again soon.Sincerely,General Manager

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Close to river walk good breakfast and friendly stuff just a little noisy if you stay facing the street
Stayed 1 night in May 2024
Response from GM on 7 May 2024
Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manager

4/10 Poor

Cristina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
There are bugs in beds and furniture
Stayed 1 night in May 2024
Response from GM on 6 May 2024
Cristina,At La Quinta, we work very hard to make sure all our guests have a comfortable and enjoyable stay. We take a proactive approach by internally inspecting each room and having external pest control companies provide treatments. We apologize that during your stay you had an unpleasant experience and hope you will consider staying at La Quinta in the future. Sincerely,General Manager

10/10 Excellent

Francisca

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was helpful and friendly ❤ I will be coming back hopefully soon
Stayed 1 night in May 2024
Response from GM on 6 May 2024
Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manager

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in May 2024
Response from GM on 6 May 2024
Jamie,Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manager

10/10 Excellent

Johanna Reynoso

Liked: Staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Apr 2024
Response from GM on 6 May 2024
Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manager

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, 10 min walk from the river walk. Helpful staff, service rooms daily and a good breakfast.
Stayed 3 nights in Apr 2024
Response from GM on 6 May 2024
Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manager

8/10 Good

Jaroslav

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine except for the bathroom, she remembered better days
Stayed 4 nights in Apr 2024
Response from GM on 6 May 2024
Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manager

10/10 Excellent

mary, danville

Liked: Cleanliness, staff & service, property conditions & facilities
Large room Clean Convenient
Stayed 1 night in May 2024
Response from GM on 6 May 2024
Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manager

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you so much! Everyone was very nice and helpful!
Stayed 1 night in Apr 2024
Response from GM on 6 May 2024
Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manager

10/10 Excellent

Jovonny

Stayed 2 nights in Apr 2024
Response from GM on 2 May 2024
Jovonny,Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manager

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk employees were very nice and helpful. The property was clean in and out. Room was clean and comfortable.
Stayed 2 nights in Apr 2024
Response from GM on 1 May 2024
Jose,Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manager

10/10 Excellent

Elaina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guy who waited on us was fantastic because of the experience I will do Quinta in always
Stayed 1 night in Apr 2024
Response from GM on 1 May 2024
Elaina,Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manager

6/10 Okay

Gracie

Travelled with family
Front desk girl seemed annoyed and came off a little rude. Even when I wasn’t rude at all or complained about anything.
Stayed 1 night in Apr 2024
Response from GM on 30 Apr 2024
Gracie,Thank you for taking the time to post a review regarding your stay. We apologize for the front desk service issue. We look forward to seeing you again soon.Sincerely,General Manager

4/10 Poor

Sayeda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Staff at front desk were super nice. The rooms were not as clean as they should be. Smelled of old water. Bath tub needed to be replaced because there were cracks in it but they decided to patch it up instead.
Stayed 1 night in Apr 2024
Response from GM on 30 Apr 2024
Thank you for taking the time to post a review regarding your stay. We apologize for the housekeeping issues. We look forward to seeing you again soon.Sincerely,General Manager

10/10 Excellent

Tara

Travelled with family
Liked: Staff & service
Bedding was stained, tub didn't drain. The facility was centrally located and staff was awesome! .
Stayed 2 nights in Apr 2024
Response from GM on 29 Apr 2024
Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manager

10/10 Excellent

beatrice

Travelled with family
Great location mini HEB across the street. Very very clean. Excellent no complaints.
Stayed 3 nights in Apr 2024
Response from GM on 29 Apr 2024
Beatrice,Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manager

10/10 Excellent

Winston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited River Walk and Alamo. This hotel is not directly on River Walk, but only takes an easy 7-10 minutes walk to get there. Hotel has free onsite parking, which is very convenient. Across the street, there is a H.E.S store that we bought fresh fruits or freshly cooked pizza. BTW, the 7 inch pizzas we had tasted great! There are a couple of things can be improved. One is the carpet and furniture start showing their age and could take an upgrade. The free breakfast is great except the menu stays same. Mixed the menu over the days can make guests feel happier. In one sentence, if you are visiting San Antonio, La Quinta should be on your list of top choices if you care convenience, cleanness, free parking and value.
Stayed 3 nights in Apr 2024
Response from GM on 29 Apr 2024
Winston,Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon.Sincerely,General Manager