Title: Ceiba by Masaya Collection Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Ceiba by Masaya Collection Family-friendly hostel with free breakfast and spa services ![Suite, Balcony, Valley View | 1 bedroom, premium bedding, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/21000000/20400000/20393000/20392917/37dfbfa5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/21000000/20400000/20393000/20392917/c1068f63.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/21000000/20400000/20393000/20392917/ff55e7ef.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, Balcony, Valley View | Living area | Ping pong](https://images.trvl-media.com/lodging/21000000/20400000/20393000/20392917/27392d6a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/21000000/20400000/20393000/20392917/19a87162.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Take advantage of free cooked-to-order breakfast, concerts and live shows and a terrace at Ceiba by Masaya Collection. Adventurous travellers may like the hiking/biking trails at this hostel. For some rest and relaxation, visit the hot tub, and indulge in a massage, a body treatment or a facial. Be sure to enjoy a meal at Yerbabuena, the on-site restaurant. Free in-room WiFi, with a speed of 50+ Mbps, is available to all guests, along with a firepit and a garden. 9.6 Exceptional ## Popular amenities - Bar - Spa - Hot tub - Breakfast included - Pet-friendly - Housekeeping ## Room options ### Check availability for these dates # Tonight [Sept 17 - Sept 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-17&endDate=2025-09-18&selected=20392917&PinnedHotelID=20392917&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-17&endDate=2025-09-18&selected=20392917&PinnedHotelID=20392917&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 18 - Sept 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-18&endDate=2025-09-19&selected=20392917&PinnedHotelID=20392917&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-18&endDate=2025-09-19&selected=20392917&PinnedHotelID=20392917&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sept 19 - Sept 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=20392917&PinnedHotelID=20392917&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=20392917&PinnedHotelID=20392917&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Sept 26 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=20392917&PinnedHotelID=20392917&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=20392917&PinnedHotelID=20392917&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ![Suite, Balcony, Valley View | 1 bedroom, premium bedding, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/21000000/20400000/20393000/20392917/37dfbfa5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Balcony, Valley View ### Highlights Balcony Separate sitting area Private outdoor hot tub Smart TV Separate bedroom Premium bedding Eco-friendly toiletries Jetted bath - 1 bedroom - River view - Sleeps 2 - 1 King Bed ![Superior Double Room, Balcony, River View | 1 bedroom, premium bedding, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/21000000/20400000/20393000/20392917/3c07741f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, Balcony, River View 10.0 Exceptional 1 review ### Highlights Balcony Separate bedroom Premium bedding Eco-friendly toiletries Hairdryer Eco-friendly cleaning supplies Wardrobe Located on the ground floor - River view - Sleeps 2 - 1 King Bed ![1 bedroom, premium bedding, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/21000000/20400000/20393000/20392917/ee819473.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Terrace 10.0 Exceptional 1 review ### Highlights Separate bedroom Premium bedding Eco-friendly toiletries Hairdryer Eco-friendly cleaning supplies Wardrobe Daily housekeeping - Sleeps 3 - 1 King Bed ![Family Room, Multiple Beds, Balcony | 1 bedroom, premium bedding, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/21000000/20400000/20393000/20392917/76c1e5a0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Multiple Beds, Balcony 10.0 Exceptional 1 review ### Highlights Balcony Separate bedroom Premium bedding Eco-friendly toiletries Hairdryer Eco-friendly cleaning supplies Wardrobe Located on the ground floor - Sleeps 5 - 1 Queen Bed and 1 Large Single Bunk Bed ### Executive Suite, Balcony, Valley View ### Highlights Balcony Separate sitting area Private outdoor hot tub Separate bedroom Premium bedding Eco-friendly toiletries Hairdryer Private bathroom - 1 bedroom - River view - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSan-Agustin-Hotels-Masaya-San-Agustin.h20392917.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSan-Agustin-Hotels-Masaya-San-Agustin.h20392917.Hotel-Information) ## About the area Located in San Agustín, Ceiba by Masaya Collection is near a boardwalk. San Agustin Archaeological Park and Colored Statues are local landmarks, and the area's natural beauty can be seen at Magdalena River and San Martin Park. Make sure you don't miss outdoor adventures like horse riding, hiking/biking trails and ecotours. [Visit our San Agustín travel guide](https://www.expedia.co.uk/San-Agustin.dx6203843) [View more Hostels in San Agustín](https://www.expedia.co.uk/San-Agustin-Hostels.d6203843-aaHostels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C1.89583%2C-76.26826&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Qdwtbjl68Y8FI_PG8UXThMoSHG4=) La Vereda, El Tablón, Km 1 Via Estrecho del Magdalena, San Agustin, Huila, 418060 ### What's nearby - Kafka Foundation - 3 min drive - 1.2 miles - San Martin Park - 4 min drive - 1.6 miles - San Agustin Archaeological Park - 6 min drive - 2.3 miles - San Agustin Archaeological Museum - 6 min drive - 2.5 miles - Salto El Mortiño Waterfall - 23 min drive - 7.8 miles ### Restaurants - ‪Restaurante Italiano - ‬14 min walk - ‪Casa Jaguar - ‬3 min drive - ‪Restaurante El Fogón - ‬4 min drive - ‪Tomate - ‬3 min drive - ‪Altos de Yerbabuena - ‬5 min drive ## About this property ### Ceiba by Masaya Collection Family-friendly hostel near a boardwalk Take advantage of free cooked-to-order breakfast, concerts and live shows and a terrace at Ceiba by Masaya Collection. Adventurous travellers may like the hiking/biking trails at this hostel. For some rest and relaxation, visit the hot tub, and indulge in a massage, a body treatment or a facial. Be sure to enjoy a meal at Yerbabuena, the on-site restaurant. In addition to a firepit and a garden, guests can connect to free in-room WiFi, with a speed of 50+ Mbps. Other perks at this hostel include: - Free self-parking - Bike hire, games and karaoke - Luggage storage, multilingual staff and a front desk safe Room features All guest rooms at Ceiba by Masaya Collection have comforts, such as premium bedding, as well as Other amenities include: - LED light bulbs and eco-friendly cleaning products - Eco-friendly toiletries and hairdryers - Wardrobes/cupboards, daily housekeeping and electrical adapters/chargers ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Free uncovered self parking on site ### Food and drink - Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM - A bar/lounge - A restaurant ### Restaurants on site - Yerbabuena ### Things to do - Arcade/game room - Bicycle rentals - Billiards/pool table - Concerts/live shows - Games - Hiking/biking trails - Hot tub - Karaoke - Library - Table tennis ### Family friendly - Arcade/game room - Laundry facilities ### Conveniences - Gift shop/newsstand - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Coworking space ### Outdoors - Firepit - Garden - Outdoor entertainment area - Outdoor furniture - Terrace - Vegetable garden ### Spa - Facials - Massage ### Accessibility - No lift ### More - At least 80% of food locally-sourced - Built in 2018 - Communal living room - Comprehensive recycling policy - Designated smoking areas (fines apply) - Eco-friendly cleaning products used - Fireplace in lobby - Humane treatment of captive wild animals - Local artist showcase - Local culture and ecosystem education - Locally-owned and organised tours and activities - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Hair dryer - Shampoo - Soap - Toilet paper - Towels provided ### More - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Eco-friendly toiletries - Electrical adapters - Iron/ironing board on request - LED lighting - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: anytime Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 11 AM Contactless check-out ### Special check-in instructions The front desk is open daily from 6:00 AM - 10:00 PM Front desk staffed during limited hours ### Access methods Front desk (limited hours) ### Pets Pets are allowed for an extra charge of COP 60000 per pet (varies based on length of stay) Welcoming dogs only 1 total pets Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are available for COP 120000.0 per day. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service). We have included all charges provided to us by the property. ### Optional extras - Pet fee: COP 60000 per pet (varies based on length of stay) - Rollaway bed fee: COP 120000.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available This property uses eco-friendly cleaning products This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation A car is not required for transport to and from this property ### Property is also known as Masaya Hostel San Agustin San Jose de Isnos Masaya San Agustin San Jose de Isnos Masaya San Agustin Hostel/Backpacker accommodation Masaya Hostel San Agustin Masaya Hostel San Agustin San Agustin Masaya Hostel Masaya Masaya San Agustin Masaya San Agustin Hostel Masaya Hostel San Agustin San Agustin Masaya Collection San Agustin San Agustin Masaya Collection Hostel/Backpacker accommodation ## Frequently asked questions ### Is Ceiba by Masaya Collection pet-friendly? > Yes, Ceiba by Masaya Collection allows dogs (limit 1 total). There's a fee of COP 60000 per pet, per day. ### How much is parking at Ceiba by Masaya Collection? > Self-parking is free at this property. ### What time is check-in at Ceiba by Masaya Collection? > Check-in start time: 3 PM; check-in end time: anytime. ### What time is check-out at Ceiba by Masaya Collection? > Checkout is at 11 AM. ### Where is Ceiba by Masaya Collection located? > This family-friendly San Agustín hostel is located near a boardwalk, within 2 mi (3 km) of Magdalena River, San Martin Park and Kafka Foundation. San Agustin Archaeological Park and San Agustin Archaeological Museum are also within 3 miles (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Ceiba by Masaya Collection Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.6 Location ### 9.4 Staff & service ### 9.8 Eco-friendliness ### 9.6 Property conditions & facilities 10 - Excellent 39 8 - Good 8 6 - Okay 1 4 - Poor 0 2 - Terrible 0 ### 10/10 Excellent #### Stephen 18 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities An excellent eco-lodge hotel, away from the town, and hidden in the mountains with amazing views over the valley, particularly from the valley rooms. Super helpful and friendly staff who were able to organise everything pre-arrival and during our stay including tours and transfers from the airport. The bar and restaurant were also excellent with a range of quality food and drink items. ##### Stephen Stayed 3 nights in Mar 2025 ### 6/10 Okay #### Daniela 16 Sept 2022 To begin, I did not stay on this property so I can’t give it a bad or good review. I booked to stay here and due to bad weather conditions our plane had to turn back around to Bogota without landing. It was disappointing when Expedia staff could not get ahold of anyone in the hotel to ask for a partial refund due to the circumstances. Expedia stated they reached out multiple times without success. ##### Daniela Stayed 5 nights in Sep 2022 ### 10/10 Excellent #### Jorge 10 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excelente ##### Jorge Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Victoria 14 Jun 2025 ##### Victoria Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Erika 27 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Erika Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Paula A 18 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy recomendado!!! Muy recomendado, un hotel completo con buen menú en el restaurante, actividades para niños (saltarín, fogata, billar, Ping pong, rana) la habitación familiar con un camarote super chévere, lo único es que las habitaciones están un poco alejadas de la maloca principal y con lluvia es incómodo el trayecto, pero tienen tuc tuc para llevar las maletas, así que no hay que cargar, hotel super recomendado para descansar y pasar rico. Tiene un mirador con catamaran con una vista divina al cañón del magdalena. Le falta un tris de limpieza a las habitaciones pues tenían una telarañas y alitas de moscos en las camas, y mejorar el servicio en el desayuno. ##### Paula A Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Marko 31 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hienossa Mökissä upeat maisemat ennenkaikkea! Lisäplussaa poreallas terassilla ja parveke yläkerran makkarissa! ##### Marko Stayed 1 night in Jul 2024 ### 10/10 Excellent #### jolanda 27 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is an amazing hotel, very friendly helpfull staff and superclean rooms. The view is spectular, and it is quiet but close to the city, easy acces to taxi's and the staff has different options for tours. Good breakfast. Good beds, and nice shower. The only thing is lacking is a fridge and a coffeemaker in the room, but the coffee in the restaurant is great so not a big problem. ##### jolanda Stayed 3 nights in Jul 2024 ### 8/10 Good #### Luz 30 Jun 2024 ##### Luz Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Timothy 8 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities Being in the presence of those who came first and the destruction of all Eastern and Western academia! El Chiquito!!! Veracocha. ##### Timothy Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Verified traveller 1 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing stay! The hotel was amazing! Absolutely beautiful and truly an experience. The staff were absolutely wonderful and the food at their restaurant was great! ##### Verified traveller Stayed 2 nights in May 2024 ### 8/10 Good #### Natalia 19 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### muy buen HOTEL reportamos que no llegaba agua caliente a la habitación nuestra y lo único que les faltó decir era que no diferenciábamos el agua fría de la caliente, lejos de asumir la responsabilidad. Fue el único lunar, sino todo seria excelente. Se recomienda más menús en el restaurante, sobretodo al almuerzo o cena. ##### Natalia Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Gilberto 26 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Gilberto Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Luis 23 Feb 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Luis Stayed 2 nights in Feb 2023 ### 10/10 Excellent #### hubert 23 Jan 2023 ##### hubert Stayed 1 night in Jan 2023 ### 10/10 Excellent #### David 13 Nov 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very unique eco-lodge with nice facilities, good restaurant and a superb natural location overlooking the Magdalena River and near San Agustin Very nice choice ##### David Stayed 1 night in Nov 2022 ### 10/10 Excellent #### Angela 12 Oct 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente lugar, atención ##### Angela Stayed 2 nights in Oct 2022 ### 10/10 Excellent #### Ximena 29 Jul 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente lugar, precioso y deliciosa la comida. Servicio muy bueno. ![](https://a.travel-assets.com/ugc/hotel-reviews/BF709921F22C4E1255B3D8D2CBFD8709882D58221659112367414.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ximena Stayed 1 night in Jul 2022 ### 10/10 Excellent #### Gabriel 23 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente en todos los sentidos ##### Gabriel Stayed 1 night in Jul 2022 ### 10/10 Excellent #### Christophe 12 Feb 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Accueil parfait, très bien situé dans un cadre magnifique et paisible ##### Christophe Stayed 2 nights in Feb 2022 ### 10/10 Excellent #### MARIO 16 Dec 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Breathtaking Hotel Fantastic place, very nice and breathtaking views. Strongly recommend for anyone visiting the area. The weather is perfect, not cold or hot. The food is delicious and have a good variety. Very short distance by car to the archaeological park and main town. ##### MARIO Stayed 1 night in Dec 2021 ### 10/10 Excellent #### Ginna Milena Andrade 19 Oct 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente servicio, hacen una experiencia única e inolvidable ##### Ginna Milena Andrade Stayed 1 night in Oct 2021 ### 10/10 Excellent #### Marco 10 Sept 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pro: Einzigartige Lage, Haus mit Jacuzzi, Blick in die Natur, Grundstück mit Mirador & Wanderwegen, tolle Lobby inkl. Bar, Billard & Tischtennis etc. Contra: --- ##### Marco Stayed 2 nights in Sep 2021 ### 10/10 Excellent #### Verified traveller 30 Apr 2021 Liked: Cleanliness, staff & service, amenities CLEAN !!! pretty and the view is beutifull !!! ##### Verified traveller Stayed 2 nights in Apr 2021 ### 10/10 Excellent #### José 14 Mar 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ![](https://a.travel-assets.com/ugc/hotel-reviews/1DF2508537F699A10316187A8873BD975065F9501615723656941.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### José Stayed 1 night in Mar 2021