Title: PortAventura Hotel El Paso Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # PortAventura Hotel El Paso Family-friendly resort with 2 restaurants and water park ![Seasonal outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/900000/892600/892513/d298795c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![4 bars/lounges](https://images.trvl-media.com/lodging/1000000/900000/892600/892513/3695a4ba.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/900000/892600/892513/41fcecef.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/900000/892600/892513/a9139a89.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/900000/892600/892513/70d00c68.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies PortAventura Hotel El Paso includes theme park tickets in every stay. Guests relax at the poolside bar or on the rooftop terrace, savor international dishes at two restaurants, while children have their own playground and arcade room to enjoy. 8.0 Very good ## Popular amenities - Bar - All-inclusive - Breakfast available - Pool - Housekeeping - Parking included £119 includes taxes & fees 30 Oct - 31 Oct ## Room options ### Check availability for these dates Tonight [Oct 29 - Oct 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=892513&PinnedHotelID=892513&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=892513&PinnedHotelID=892513&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 30 - Oct 31](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=892513&PinnedHotelID=892513&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=892513&PinnedHotelID=892513&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=892513&PinnedHotelID=892513&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=892513&PinnedHotelID=892513&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=892513&PinnedHotelID=892513&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=892513&PinnedHotelID=892513&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ![In-room safe, desk, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/1000000/900000/892600/892513/5b997d12.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 adults & 2 children (Port Aventura tickets & 1 Ferrari Land ticket) 7.4 Good 11 reviews ### Highlights Air conditioning Free cots/infant beds Flat-screen TV Hairdryer Private bathroom Satellite channels In-room safe Daily housekeeping - 258 sq ft - Sleeps 4 - 1 Double Bed ![In-room safe, desk, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/1000000/900000/892600/892513/5b997d12.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket) 9.4 Exceptional 3 reviews ### Highlights Air conditioning Free cots/infant beds Flat-screen TV Hairdryer Private bathroom Satellite channels In-room safe Daily housekeeping - 258 sq ft - Sleeps 3 - 1 Double Bed ![In-room safe, desk, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/1000000/900000/892600/892513/5b997d12.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 3 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket) ### Highlights Air conditioning Free cots/infant beds Flat-screen TV Hairdryer Private bathroom Satellite channels In-room safe Daily housekeeping - 258 sq ft - Sleeps 4 - 1 Double Bed ![In-room safe, desk, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/1000000/900000/892600/892513/5b997d12.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 adults (Port Aventura tickets & 1 Ferrari Land ticket) 8.8 Excellent 5 reviews ### Highlights Air conditioning Free cots/infant beds Flat-screen TV Hairdryer Private bathroom Satellite channels In-room safe Daily housekeeping - 258 sq ft - Sleeps 2 - 1 Double Bed ![In-room safe, desk, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/1000000/900000/892600/892513/5b997d12.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 3 adults (Port Aventura tickets & 1 Ferrari Land ticket) ### Highlights Air conditioning Free cots/infant beds Flat-screen TV Hairdryer Private bathroom Satellite channels In-room safe Daily housekeeping - 258 sq ft - Sleeps 3 - 1 Double Bed ![In-room safe, desk, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/1000000/900000/892600/892513/5b997d12.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 4 adults (Port Aventura tickets & 1 Ferrari Land ticket) 10.0 Exceptional 3 reviews ### Highlights Air conditioning Free cots/infant beds Flat-screen TV Hairdryer Private bathroom Satellite channels In-room safe Daily housekeeping - 258 sq ft - Sleeps 4 - 2 Double Beds ![In-room safe, desk, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/1000000/900000/892600/892513/5b997d12.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 adult (Port Aventura tickets & 1 Ferrari Land ticket) 8.0 Very good 1 review ### Highlights Air conditioning Free cots/infant beds Flat-screen TV Hairdryer Private bathroom Satellite channels In-room safe Daily housekeeping - Sleeps 1 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSalou-Hotels-PortAventura-Hotel-El-Paso-Theme-Park-Tickets-Included.h892513.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSalou-Hotels-PortAventura-Hotel-El-Paso-Theme-Park-Tickets-Included.h892513.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C41.08671%2C1.14798&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=DwvK7jowCcxaPB6sqJI40e77Vxs=) Rambla Del Parc s/n, Salou, 43840 #### What's nearby - PortAventura World - 6 min walk - 0.4 miles - Ferrari Land - 8 min walk - 0.4 miles - Illuminated Fountain - 3 min drive - 1.1 miles - Lumine Mediterránea Beach Club & Golf Community - 4 min drive - 1.1 miles - Cala Font Beach - 8 min drive - 3.0 miles #### Getting around - Salou Port Aventura Station - 6 min walk - Barcelona El Prat Airport (BCN) - 79 min drive #### Restaurants - ‪Cervecería de l'Estació - ‬5 min drive - ‪Buffet Bohio - ‬8 min walk - ‪Cafe Saula - ‬6 min drive - ‪Mediterrània - ‬6 min drive - ‪Mérida Restaurant - ‬11 min walk ## About this property ### PortAventura Hotel El Paso Upscale family-friendly resort near PortAventura World A rooftop terrace, a garden and an arcade/games room are just a few of the amenities provided at PortAventura Hotel El Paso. At the two on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with laundry facilities and car hire on-site. You'll also enjoy the following perks during your stay: - A seasonal outdoor pool and a children's pool, along with sunloungers, pool umbrellas and a lifeguard on site - Free self-parking - Buffet breakfast (surcharge), a free theme park shuttle and an electric car charging station - A water park (surcharge), a water dispenser and multilingual staff Room features All 501 rooms include comforts such as air conditioning, in addition to perks such as free WiFi and safes. Extra amenities include: - Highchairs and free infant beds - Bathrooms with baths or showers and free toiletries - Flat-screen TVs with cable channels - LED light bulbs, daily housekeeping and desks ### All-inclusive details All-inclusive room rates at PortAventura Hotel El Paso are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply). ### Entertainment On-site entertainment and activities ## Similar properties ![Property grounds](https://images.trvl-media.com/lodging/3000000/2980000/2970700/2970683/bce724ca.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### PortAventura Hotel Gold River Vila-Seca - Pool - Kids pool - Parking included - Free WiFi 8.4 Very good 771 reviews £97 includes taxes & fees 25 Nov - 26 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=2970683&PinnedHotelID=2970683&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/900000/892600/892512/2d686ffc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel PortAventura Salou - Pool - Kids pool - Parking included - Free WiFi 8.0 Very good 587 reviews £107 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=892512&PinnedHotelID=892512&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/2000000/1070000/1065600/1065550/1286d5af.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### PortAventura Hotel Caribe Salou - 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Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Free offsite parking within 50 metres - Free theme park shuttle - Free uncovered self parking on site - Limited on-site parking (max 10 spaces per unit) ### Food and drink - Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 6 to 15 for adults and EUR 6 to 15 for children - 2 restaurants - 4 bars/lounges - Snack bar/deli ### Restaurants on site - Bar Maya - Club Maya - El Coyote - El Merida - La Bahía ### Things to do - Arcade/game room - Billiards/pool table - Children's pool - Games - Seasonal outdoor pool - Table tennis - Water park ### Family friendly - Arcade/game room - Children's pool - Free theme park shuttle - High chair - In-room cot - Laundry facilities - Lifeguards on site - Seasonal outdoor pool - Snack bar/deli - Water park (surcharge) ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Outdoors - Garden - Pool loungers - Pool umbrellas - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) ### More - 6 floors - Annual offsets purchased for at least 10% of carbon footprint - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - Built in 2002 - Comprehensive food waste policy - Comprehensive recycling policy - Humane treatment of captive wild animals - Lifeguards - No plastic water bottles - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Free cot ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - Flat-screen TV with cable/satellite channels ### More - Air conditioning - Desk - Energy-saving switches in guestrooms - LED lighting - Phone - Safe - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before 11 AM Late check-out subject to availability ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation All reservations include Portaventura Park access for all guests included in the reservation and for all days of the stay and 1 ticket for Ferrari Land per stay. Theme park opening dates and times vary seasonally. Guests are advised to contact the property in advance for more information. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. On the day of arrival guests may drop off luggage and complete registration early in order to access the park prior to check-in time, but will not be able to access guestrooms until after 3 PM. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately EUR 6 to 15 for adults and EUR 6 to 15 for children - Towels fee: EUR 15 per person, per stay (or guests may bring their own) - Facilities fee: EUR 10 per person, per day and includes use of: sauna; hot tub; spa; swimming pool; fitness facilities The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards and debit cards; cash is not accepted This property uses solar energy This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number HT-000770 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation This property caters to LGBTQ+ guests The seasonal pool will be open from May to September Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as PortAventura El Paso PortAventura El Paso Salou PortAventura Hotel El Paso Theme Park Tickets Included Salou PortAventura Hotel El Paso Salou El Paso At Portaventura Hotel PortAventura Hotel El Paso All Inclusive Salou PortAventura Hotel El Paso Theme Park Tickets Included PortAventura El Paso Theme Park Tickets Included Salou PortAventura El Paso Theme Park Tickets Included Aventura Paso Theme Park Tick ## Frequently asked questions ### Does PortAventura Hotel El Paso have a pool? > Yes, this property has a seasonal outdoor pool and a children's pool. ### How much does it cost to stay at PortAventura Hotel El Paso? > As of 29 Oct 2025, prices found for a 1-night stay for 2 adults at PortAventura Hotel El Paso on 30 Oct 2025 start from £118.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Salou-Hotels-PortAventura-Hotel-El-Paso-Theme-Park-Tickets-Included.h892513.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is PortAventura Hotel El Paso pet-friendly? > No, pets are not allowed at this property. ### How much is parking at PortAventura Hotel El Paso? > Self-parking is free at this property; nearby parking is also free. ### What time is check-in at PortAventura Hotel El Paso? > Check-in start time: 3:00 PM; check-in end time: anytime. ### What time is check-out at PortAventura Hotel El Paso? > Checkout is at 11 AM. ### Are there all-inclusive benefits at PortAventura Hotel El Paso? > Some rate plans available at this property are all-inclusive. ### Where is PortAventura Hotel El Paso located? > This family-friendly Salou resort is located near the airport, within 1 mi (2 km) of Tourist Office of Salou, Bosc Aventura Salou and Llevant Beach. PortAventura World is 2.3 mi (3.7 km) away. Salou Port Aventura Station is 6 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## PortAventura Hotel El Paso Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 8.8 Location ### 8.2 Staff & service ### 7.8 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 157 8 - Good 175 6 - Okay 57 4 - Poor 32 2 - Terrible 13 ### 10/10 Excellent #### Michelle 10 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel Very pretty Lovely atmosphere ##### Michelle Stayed 1 night in Jun 2025 ### 8/10 Good #### John Edward 20 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Nice hotel comfy beds ##### John Edward Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Karim 6 Jul 2025 Liked: Cleanliness Disliked: Property conditions & facilities Great place for family vacation however air conditioning was very week , they have to renovate the rooms. ##### Karim Stayed 2 nights in Jul 2025 ### 2/10 Terrible #### Stuart 2 Oct 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities We had to move to different room on two occasions due to water leaks. Staff were rude , unhelpful and at one point suggested for one move we had to pack up and go to reception to get new cards Property is in poor condition ![Leak from vent that we were told was sorted started again following day ](https://a.travel-assets.com/ugc/hotel-reviews/3d223759-ea16-4ba8-8887-10ce8362673e-1759399716262.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b6e9b7f2-d0cf-4e8d-b105-2800c4dffb39-1759399714880.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Stuart Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Mazal 29 Jun 2025 Liked: Cleanliness, staff & service Very close to the park ##### Mazal Stayed 1 night in Jun 2025 ### 10/10 Excellent #### TERENCE MICHAEL 3 May 2025 Liked: Amenities Good to have access to the theme park ##### TERENCE MICHAEL Stayed 4 nights in Apr 2025 ### 8/10 Good #### Jessica 24 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We enjoyed our three day stay. The hotel hosted evening activities for kids which was a plus. The unlimited access to Port Aventura was also nice since you can step out of premises to eat at your hotel or in town (25 min walk) by the beach. Overall, great place and experience that I would repeat. ##### Jessica Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### JHANDRY 30 May 2025 Liked: Cleanliness, amenities, property conditions & facilities All good ##### JHANDRY Stayed 2 nights in May 2025 ### 2/10 Terrible #### ROBERT 12 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect staying ##### ROBERT Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Rachel 18 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great ##### Rachel Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Michele 3 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Roller Coaster Holiday Lovely time and parks were amazing ![](https://a.travel-assets.com/ugc/hotel-reviews/EF91CE42969504941D52F41C1FEDEE649876793D1696335581500.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/92087C31AF63E45977BDA70934CFAF702001DDA61696335655298.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/08FF89B94C7035F0F3F3E2A646839DE695D544E71696335655881.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1501355829114159E669BCDA93E68580951949AF1696335655700.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Michele Stayed 3 nights in Sep 2023 ### 6/10 Okay #### Andrew 30 Nov 2024 Disliked: Cleanliness, property conditions & facilities Noisy neighbours, dirty floors in room. No iron or ironing board (travelling for work). Close to theme park though! ##### Andrew ### 10/10 Excellent #### Sarah 6 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Lovely hotel. Great location to the parks. Friendly, helpful staff. Lovely food. Nice rooms. Could have been a bit more entertaining in the evenings but I guess the park itself compensates for that ##### Sarah Stayed 3 nights in Aug 2022 ### 6/10 Okay #### hayley 26 Aug 2023 Liked: Staff & service Disliked: Amenities Pool was lovely No entertainment at night ( apart from a dancing woodpecker,) which is very poor as 20 minutes away from Salou centre. No need to stay there for more than 4 nights ##### hayley Stayed 5 nights in Aug 2023 ### 2/10 Terrible #### Abbas 22 Aug 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities MAKE SURE YOU READ!!! Lets start of positive, great location for theme park, water park and Ferrari land. The rooms and hotel absolutely shocking! Rated a 4\* hotel, i would like to understand how? Who gave them the stars? When will this be reviewed? Checked in, given keys to the armadillo building. Walked into room and was absolutely mortified! Room had been 'cleaned' however ash under glass tops, stains on furniture, miss match furniture, chips out of furniture, wardrobe had half the paint missing, bath tap rusted, unable to put nob up for shower use, door handle of bathroom was faulty. Overall just felt absolutely disgusting! Went straight down to reception to find a que of people complaining about all kinds of things. Literally witnessed over 10 people complaining! Was offered to stay in another room by the manager, whilst having a distraught child who believed her holiday had ended we felt we had no other option but to agree or loose our money according to management. Manager gave us ticket's for water park as an apology. The day we came to use the tickets the water park would not allow us in with them!! Hotel had messed up yet again!! Felt like we wanted to be out the hotel as much as possible as it just felt dirty. Staff was okay - if you want bedding changed you need to take your own bedding off or they will just 'fix' it. Breakfast is exactly the same every day - very boring and repetitive. Wish i could add pictures for you. NEVER AGAIN! ![](https://a.travel-assets.com/ugc/hotel-reviews/ba699b40-c8ca-4366-8060-d4e39365dffd-1755890698086.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0e6d0b3f-ed0b-4750-8e72-bdb04fc8761a-1755890698112.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/72e9dc1c-756f-4d14-a3ea-763d73f25e7d-1755890698122.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/874456b7-bd9f-41af-a134-9440982b589d-1755890697985.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Abbas Stayed 7 nights in Aug 2025 ### 8/10 Good #### Elisa 30 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities Guay ##### Elisa Stayed 1 night in May 2023 ### 8/10 Good #### Tony 17 Aug 2022 Liked: Staff & service, amenities Toilets down in main reception where the biggest let down..bit of fresh paint around the place would do no harm..couldn't fault it other than that ##### Tony Stayed 5 nights in Aug 2022 ### 6/10 Okay #### Oleh 12 Sept 2024 Just old hotel what you need to dust off. Strange system with dinner drinks: staff doesnt explaine to you that coca-cola from automachine is not included and after if you take drinks - they are like seagles come to you and ask you to pay. Very low-level english. Old bathrooms. Nothing special. ##### Oleh Stayed 4 nights in Sep 2024 ### 4/10 Poor #### Robert 7 Aug 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### All the benefits of all inclusive but not a 4 star All inclusive option is really not worth, the lunch is basically the snack bar with some extras between 1 and 3. But its limited. Its alive with Mosquitos, with us all been bitten and loads of other people having been bitten. Was there for 10 days sheets never changed. Towels changed daily. Breakfast and dinner run at set times, and you can. Pick the times on the app. But because you only have 40 mins for breakfast and 1 hour for dinner its a rush and the food options are ok if your there for 2 or 3 days if longer dont bother. ##### Robert Stayed 10 nights in Jul 2024 ### 4/10 Poor #### Alex 24 Jul 2022 Disliked: Staff & service The property is well situated for the theme park and it is also easy to walk to the beach. Parking was no trouble too. It feels like there are too many visitors staying in the hotel for the number of staff and the facilities offered and both at the theme park and in the hotel, the few staff are completely overwhelmed and not trained in crowd management. It was a holiday of queuing and queuing and queuing surrounded by hot tired people in shabby surroundings. Certainly not 4 stars in my opinion and never to be repeated ##### Alex Stayed 3 nights in Jul 2022 ### 10/10 Excellent #### ELVINAS 8 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was perfect except the fact that on the check in and check out days there were only 1-2 people manning the reception. This has resulted in 30-40mins wait on check in and check out days. Also, people were just cutting the queue for simple questions or problems about their room but staff didn’t seem to be too bothered which made the wait even longer. Nonetheless, really good food, extremely friendly staff and really good proximity to the park. Can’t go wrong with that! Also you get free park entry on all days you are day - even on your check out day!! ##### ELVINAS Stayed 3 nights in Jun 2022 ### 2/10 Terrible #### Gavin 24 Nov 2022 Disliked: Staff & service, amenities, property conditions & facilities Tried to get refund hotel El Paso’s staff took pictures of a baby in our group and sent it via what’s app, all left because we didn’t feel safe we were promised a refund and still nothing, joke I’d never use them again and as for the portaventura hotel staff taking photos of kids, shame on them ##### Gavin Stayed 1 night in Oct 2022 ### 4/10 Poor #### ROBERT 3 Nov 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Room was dirty with debris on the floor pillows mark with fresh blood stains and sheets to.Mark next to toilet on the wall licking from the toilet to basin Derry with some type of cream.complaining at reception show the pictures responded the cleaner wil com but don’t know when After the cleaner cam just changed the bed sheets not clean the bathroom and the floor came back from the park at around 10pm dident had power to complain again.In the morning have to go to breakfast early wake up at 7 open the hot water of cors was cold waiting 15 minutes still cold went to reception complain about it replaying you have to wait 15 minutes went back to the room after 20 more minutes water start getting hot disappointing ##### ROBERT Stayed 1 night in Oct 2024 ### 6/10 Okay #### Ellen 20 Aug 2024 Disliked: Cleanliness, staff & service, room comfort #### A good stop for Port Aventura: Top tips included The hotel is ok, swimming pool is fun, reception area clean and organised and the theme park is amazing so the tickets were what made this stay. A few things to note: The breakfast times were really not right they will give you a 45 min window in which you will spend the first 10 min going in and the last 10 being reminded you need to leave. This was really not explained on arrival and the first day we arrived at half past (thinking we just had to arrive within the timeframe chosen on the app) and immediately being reminded we needed to leave… the park is a good 15 -20 min walk to the park gate. the walking inside the park is insane so be prepared, this hotel does not include early morning entry (those that are inside the park do) and last, our room was ok there were a few cobwebs in the ceiling crevices which meant my children refused to sleep in the top of the bunk bed and we were eaten by mosquitoes (obviously the spiders were not working hard enough ;)) so take repellent. Also, disappointingly our room was about half the size of the room in the main building that some friends had booked directly with port aventura (same class and price, but they had a bigger cleaner room with a reception and sofa) request these in advance if possible. This is a trip for the kids and they loved it so that’s all we really cared for. The hotel has things to improve but as a theme park hotel it did the job. ##### Ellen Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Lee 7 Oct 2025 ##### Lee Stayed 1 night in Oct 2025 ## Expedia's Latest Trends ### Hotels > [Hotel Tahiti Playa](https://www.expedia.co.uk/Santa-Susanna-Hotels-Hotel-Tahiti-Playa.h1216759.Hotel-Information) > > [Hotel Roses Platja](https://www.expedia.co.uk/Roses-Hotels-Hotel-Prestige-Coral-Platja.h598319.Hotel-Information) > > [Melia Sitges](https://www.expedia.co.uk/Sitges-Hotels-Melia-Sitges.h48902.Hotel-Information) > > [Hotel GHT Sa Riera](https://www.expedia.co.uk/Tossa-De-Mar-Hotels-Hotel-GHT-Sa-Riera.h14656970.Hotel-Information) > > [Hotel Sorra Daurada Splash](https://www.expedia.co.uk/Malgrat-De-Mar-Hotels-Hotel-Sorra-Daurada-Splash.h1247980.Hotel-Information) > > [Magnificent 15 bedroom villa Spain|XXL Pool, BBQ, Gamesroom|Beaches & Barcelona](https://www.expedia.co.uk/Sils-Hotels-Magnificent-15-Bedroom-Villa-SpainXXL-Pool.h33416646.Hotel-Information) > > [Hotel Terramar](https://www.expedia.co.uk/Calella-Hotels-Hotel-Terramar.h1216751.Hotel-Information) > > [Hotel Oasis Park Splash](https://www.expedia.co.uk/Calella-Hotels-Hotel-Oasis-Park-Splash.h1486921.Hotel-Information) > > [Hotel Diana](https://www.expedia.co.uk/Tossa-De-Mar-Hotels-Hotel-Diana.h1464977.Hotel-Information) > > [DWO Sirius -Adults Only](https://www.expedia.co.uk/Santa-Susanna-Hotels-DWO-Sirius-By-Checkin.h1459663.Hotel-Information) > > [Casa Granados Boutique Hotel](https://www.expedia.co.uk/Tossa-De-Mar-Hotels-Casa-Granados-Boutique-Hotel.h7308627.Hotel-Information) > > [Golden Taurus Aquapark Resort](https://www.expedia.co.uk/Pineda-De-Mar-Hotels-Golden-Taurus-Aquapark-Resort.h4485370.Hotel-Information) > > [FERGUS Club Pineda Splash](https://www.expedia.co.uk/Pineda-De-Mar-Hotels-30-Degrees-Hotel-Pineda-Splash.h1650656.Hotel-Information) > > [H10 Imperial Tarraco](https://www.expedia.co.uk/Tarragona-Hotels-H10-Imperial-Tarraco.h44795417.Hotel-Information) > > [Hotel Reymar Playa](https://www.expedia.co.uk/Malgrat-De-Mar-Hotels-Hotel-Reymar-Playa.h1216752.Hotel-Information) > > [htop Pineda Palace & SPA - Adults Only](https://www.expedia.co.uk/Pineda-De-Mar-Hotels-Htop-Pineda-Palace-SPA.h916597.Hotel-Information) > > [Estival Centurión Playa](https://www.expedia.co.uk/Cambrils-Hotels-Estival-Centurion-Playa.h562058.Hotel-Information) > > [Hotel Camiral - The Leading Hotels of the World](https://www.expedia.co.uk/Caldes-De-Malavella-Hotels-Hotel-Camiral-At-PGA-Catalunya-Resort.h13074144.Hotel-Information) > > [10 Bedrooms Villa|Tennis & Basketball court|Soccer Field|Near Beaches &Barcelona](https://www.expedia.co.uk/Sils-Hotels-10-Bedrooms-Villa-In-SpainLarge-Pool.h33605992.Hotel-Information) > > [htop Planamar](https://www.expedia.co.uk/Malgrat-De-Mar-Hotels-Htop-Planamar.h1326453.Hotel-Information) > > [Ibersol Hotel Sorra d'Or](https://www.expedia.co.uk/Malgrat-De-Mar-Hotels-Ibersol-Hotel-Sorra-DOr.h1650652.Hotel-Information) > > [Golden Bahía de Tossa & Spa](https://www.expedia.co.uk/Tossa-De-Mar-Hotels-Golden-Bahia-De-Tossa-Spa.h8120732.Hotel-Information) > > [Hotel GHT Costa Brava & SPA](https://www.expedia.co.uk/Tossa-De-Mar-Hotels-Hotel-GHT-Costa-Brava-SPA.h1165512.Hotel-Information) > > [Evenia Olympic Resort](https://www.expedia.co.uk/Lloret-De-Mar-Hotels-Evenia-Olympic-Resort.h1461942.Hotel-Information) > > [Le Meridien Ra Beach Hotel & Spa](https://www.expedia.co.uk/El-Vendrell-Hotels-Le-Meridien-Ra-Beach-Hotel-Spa.h1175187.Hotel-Information) > > [Santa Susana Resort](https://www.expedia.co.uk/Santa-Susanna-Hotels-Santa-Susana-Resort.h1650653.Hotel-Information) > > [Aparthotel Miami Park](https://www.expedia.co.uk/Calella-Hotels-Aparthotel-Miami-Park.h1469547.Hotel-Information) > > [KAKTUS Hotel Kaktus Playa](https://www.expedia.co.uk/Calella-Hotels-Kaktus-Playa.h1449405.Hotel-Information) > > [ALEGRIA Florida Park](https://www.expedia.co.uk/Santa-Susanna-Hotels-Hotel-Florida-Park.h1216764.Hotel-Information) > > [Mercury](https://www.expedia.co.uk/Santa-Susanna-Hotels-Hotel-Mercury.h1443203.Hotel-Information)