Title: PortAventura Hotel Lucy's Mansion Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=9827572&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # PortAventura Hotel Lucy's Mansion Luxury meets adventure at this exceptional hotel where thrilling experiences await just steps from the door, creating the perfect blend of comfort and excitement ## Photo gallery for PortAventura Hotel Lucy's Mansion ![Reception - PortAventura Hotel Lucy's Mansion (Vila-Seca)](https://images.trvl-media.com/lodging/10000000/9830000/9827600/9827572/a5738c6b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/fcc487ab-b7fa-4884-a090-8e0cf2310423-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Minibar, in-room safe, desk, laptop workspace - PortAventura Hotel Lucy's Mansion (Vila-Seca)](https://images.trvl-media.com/lodging/10000000/9830000/9827600/9827572/3cc1e039.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden - PortAventura Hotel Lucy's Mansion (Vila-Seca)](https://images.trvl-media.com/lodging/10000000/9830000/9827600/9827572/0fe64e99.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Aerial view - PortAventura Hotel Lucy's Mansion (Vila-Seca)](https://images.trvl-media.com/lodging/10000000/9830000/9827600/9827572/af594b1d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Lucy's Mansion stands as a luxurious retreat in the heart of PortAventura. Guests can enjoy delicious meals at the restaurant, sip drinks at the bar, and relax by the seasonal outdoor pool after a day of adventures. VIP Access ## Reviews 9.4 Exceptional ## Popular amenities - Pool - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available £400 includes taxes & fees 27 Mar - 28 Mar VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Mar 1 - Mar 2](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=9827572&PinnedHotelID=9827572&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=9827572&PinnedHotelID=9827572&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 2 - Mar 3](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=9827572&PinnedHotelID=9827572&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=9827572&PinnedHotelID=9827572&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 6 - Mar 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=9827572&PinnedHotelID=9827572&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=9827572&PinnedHotelID=9827572&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 13 - Mar 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=9827572&PinnedHotelID=9827572&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=9827572&PinnedHotelID=9827572&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for Double Deluxe Room with Express Unlimited wristband to PortAventura Park & Ferrari Land (2 adults) ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/10000000/9830000/9827600/9827572/453d57d2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Deluxe Room with Express Unlimited wristband to PortAventura Park & Ferrari Land (2 adults) 8.0 Very good 1 review ### Highlights Air conditioning Free cots/infant beds Flat-screen TV Pillow menu Bathrobes Separate bath and shower Private bathroom Designer toiletries - 377 sq ft - Sleeps 2 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Triple Deluxe Room with Express Unlimited wristband to PortAventura Park & Ferrari Land (2 adults + ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/10000000/9830000/9827600/9827572/453d57d2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Deluxe Room with Express Unlimited wristband to PortAventura Park & Ferrari Land (2 adults + 10.0 Exceptional 1 review ### Highlights Air conditioning Free cots/infant beds Flat-screen TV Pillow menu Separate bedroom Bathrobes Separate bath and shower Private bathroom - 376 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Quadruple Deluxe Room with Express Unlimited wristband to PortAventura Park & Ferrari Land (2 adults ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/10000000/9830000/9827600/9827572/453d57d2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Deluxe Room with Express Unlimited wristband to PortAventura Park & Ferrari Land (2 adults ### Highlights Air conditioning Free cots/infant beds Flat-screen TV Pillow menu Separate bedroom Bathrobes Separate bath and shower Private bathroom - 376 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Double Deluxe Room with Express Unlimited wristband to PortAventura Park & Ferrari Land (1 adult) ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/10000000/9830000/9827600/9827572/453d57d2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Deluxe Room with Express Unlimited wristband to PortAventura Park & Ferrari Land (1 adult) ### Highlights Air conditioning Free cots/infant beds Flat-screen TV Pillow menu Bathrobes Separate bath and shower Private bathroom Designer toiletries - Sleeps 1 - 1 King Bed and 1 Double Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSalou-Hotels-PortAventura-Hotel-Lucys-Mansion-Park-Tickets-Included.h9827572.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSalou-Hotels-PortAventura-Hotel-Lucys-Mansion-Park-Tickets-Included.h9827572.Hotel-Information) ## About the area Located in Vila-Seca, PortAventura Hotel Lucy's Mansion is near a train station and near theme parks. Torre Vella and Municipal Theatre Auditorium are cultural highlights, and travellers looking to shop may want to visit Carrefour Commercial Center and Central Park Shopping Center. Travelling with kids? Consider PortAventura World and PortAventura Caribe Aquatic Park. [Visit our Vila-Seca travel guide](https://www.expedia.co.uk/Vila-Seca.dx6048222) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C41.09222%2C1.15664&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=SH6OL_txdc_DA-LXOhn75u266ak=) Av. Alcalde Pere Molas, s/n, Vila-Seca, Tarragona, 43840 ### What's nearby - ![Roller Coaster in funny amusement park.](https://images.trvl-media.com/place/6052755/1775da65-1ecf-48c0-a55a-65c5fd28ea3f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) PortAventura World 9 min walk \- 0.5 miles - ![Moody sky night](https://images.trvl-media.com/place/180897/fdabcd27-5732-4631-a65c-314d4b6a34cd.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Ferrari Land 11 min walk \- 0.6 miles - PortAventura Caribe Aquatic Park 9 min walk \- 0.5 miles - Tourist Office of Salou 4 min drive \- 1.4 miles - Lumine Mediterránea Beach Club & Golf Community 5 min drive \- 1.5 miles ### Getting around - Vila-Seca Station 6 min drive - Barcelona El Prat Airport (BCN) 88 min drive ### Restaurants - Cervecería de l'Estació 14 min walk - Buffet Bohio 8 min drive - Puerto Viejo 8 min drive - La Taberna de Misti 4 min drive - Mediterrània 15 min walk ## About this property ### PortAventura Hotel Lucy's Mansion Luxury family-friendly hotel near PortAventura World You can look forward to a terrace, a garden and an arcade/games room at PortAventura Hotel Lucy's Mansion. The on-site restaurant, Restaurante Lucy's Mansio, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar. You'll also find perks such as: - A seasonal outdoor pool, along with sunloungers and pool umbrellas - Free self-parking - Cooked-to-order breakfast (surcharge), an electric car charging station and a water park (surcharge) - Multilingual staff, a gift shop and tour/ticket information Room features All guest rooms at PortAventura Hotel Lucy's Mansion offer comforts, such as pillow menus and laptop-friendly workspaces, as well as perks, such as air conditioning and bathrobes. Other conveniences in all rooms include: - Highchairs and free infant beds - Bathrooms with designer toiletries and separate baths/showers - 40-inch flat-screen TVs with satellite channels - LED light bulbs, daily housekeeping and desks ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/2000000/1220000/1214700/1214631/8f3b9c86.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ponient Vila Centric by PortAventura World Vila-Seca - Pool - Free Wi-Fi - Restaurant - Air-conditioning 8.4 Very good 676 reviews £42 includes taxes & fees 11 Mar - 12 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=1214631&PinnedHotelID=1214631&HadPinnedHotel=true®ionId=-1&adults=2) ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2980000/2970700/2970683/fcab39f6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### PortAventura Hotel Gold River Vila-Seca - Pool - Kids’ pool - Parking included - Free Wi-Fi 8.4 Very good 790 reviews £130 includes taxes & fees 13 Mar - 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Free uncovered self parking on site - Limited on-site self parking ### Food and drink - Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: EUR 37 per person - A bar/lounge - A restaurant - Snack bar/deli ### Restaurants on site - Restaurante Lucy's Mansio ### Things to do - Arcade/game room - Seasonal outdoor pool - Water park ### Family friendly - Arcade/game room - High chair - In-room cot - Seasonal outdoor pool - Snack bar/deli - Water park (surcharge) ### Conveniences - 24-hour front desk - Gift shop/newsstand - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - Garden - Pool loungers - Pool umbrellas - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) ### More - 1 building - 3 floors - Annual offsets purchased for at least 10% of carbon footprint - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - Built in 2009 - Comprehensive food waste policy - Comprehensive recycling policy - Humane treatment of captive wild animals - No plastic water bottles - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Free cot - Pillow menu ### Bathroom - Designer toiletries - Dressing gowns - Hair dryer (on request) - Private bathroom - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - 40-inch flat-screen TV with satellite channels ### Food and drink - Free bottled water - Limited room service - Minibar ### More - Air conditioning (climate-controlled) - Desk - Energy-saving switches in guestrooms - Laptop workspace - LED lighting - Phone - Safe - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before 11 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Reservations include unlimited access and Express Wristbands to Portaventura Park and Ferrari Land, valid for all guests on the booking. Theme park opening dates and times vary seasonally. Guests are advised to contact the property in advance for more information, or check on the PortAventura World official website. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. On the day of arrival guests may drop off luggage and complete registration early in order to access the park prior to check-in time, but will not be able to access guestrooms until after 3 PM. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 3.30 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for cooked-to-order breakfast: from approximately EUR 37 per person - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property uses solar energy Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number HT-000888, HT-88837, HT-000888 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation This property caters to LGBTQ+ guests The seasonal pool will be open from April to October This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as PortAventura Hotel Lucy's Mansion Vila-Seca PortAventura Hotel Lucy's Mansion Park Tickets Included Salou PortAventura Lucy's Mansion Vila-Seca PortAventura Lucy's Mansion PortAventura Hotel Lucy's Mansion Park Tickets Included PortAventura Lucy's Mansion Park Tickets Included Salou PortAventura Lucy's Mansion Park Tickets Included PortAventura Hotel Lucy's Mansion ## Frequently asked questions ### Does PortAventura Hotel Lucy's Mansion have a pool? ### How much does it cost to stay at PortAventura Hotel Lucy's Mansion? ### Is PortAventura Hotel Lucy's Mansion pet-friendly? ### How much is parking at PortAventura Hotel Lucy's Mansion? ### What time is check-in at PortAventura Hotel Lucy's Mansion? ### What time is check-out at PortAventura Hotel Lucy's Mansion? ### Where is PortAventura Hotel Lucy's Mansion located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## PortAventura Hotel Lucy's Mansion Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.0 Location ### 9.2 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 23 8 - Good 3 6 - Okay 2 4 - Poor 0 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Vandre 1 Jul 2024 #### FANTASTIC HOTEL/ Staff super friendly We stayed at the hotel last week and we cannot be more pleased. The service was amazing, all the staff was super friendly and helpful in special to Fabia from the restaurant. She made the whole difference in our dine experience. The food was extremely good, really recommend to dine at the hotel. The reception was very helpful every time that we need, everyone was prepared to help us in anything we need. They even organised the right time for us to use the free shuttle from the hotel to the station with Claudio very nice and sweet guy. We will definitely comeback to stay in this hotel. ##### Vandre Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Davy 6 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic Stay! Fantastic service. One of the best we’ve experienced ever. ##### Davy Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Alexey 30 Jul 2023 Liked: Cleanliness, staff & service, amenities Good place ##### Alexey Stayed 1 night in Jul 2023 ### 10/10 Excellent #### rafa 1 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Espectacular todo ##### rafa Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### JAVIER 18 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Simplemente el Top. Llevaba mucho tiempo soñando con pasar estos días con mi familia allí. ##### JAVIER Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### MARIA JOSE 2 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Personal muy amable y profesional ##### MARIA JOSE Stayed 1 night in Apr 2023 ### 10/10 Excellent #### david 29 May 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Parfait Séjour fantastique ##### david Stayed 1 night in May 2022 ### 6/10 Okay #### cyril 21 Dec 2021 Liked: Cleanliness, room comfort Disliked: Staff & service #### SUFFISANT Durant notre journée dans le parc, nous reçevons un sms pour nous dire que la chambre est prête, sans précipitation nous profitons jusqu'au coucher du soleil du parc. Nous arrivons dans notre chambre très fatigué du trajet du matin et la journée au parc reservé pour 3 , le 3ème lit n'est pass fait !! donc je me suis fait mon lit tout seul puis tombant de fatigue, à 19h30 le service rentre dans la chambre me reveil et me demande si c'est ok pour faire le lit !!!!! pose une boite de cacahuete enrobé de chocolat et repart comme si de rien était ! j'ai trouvé ça moyen! Nous partons diner en ville à Cambris, je reçoit un coup de tél de la réception pour me dire qu'on m'attend pour diner !!! bonjour la communication ##### cyril Stayed 1 night in Dec 2021 ### 10/10 Excellent #### Stephanie 1 Nov 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### un 10\. Inmejorable. un 10\. Atención genial, habitación espectacular no faltaba nada, comida y desayuno excelente! Pass express con las entradas al parque. Repetiremos seguro! ##### Stephanie Stayed 1 night in Oct 2021 ### 10/10 Excellent #### Joris 31 Oct 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Extraordinaire Séjour extraordinaire. Un accueil comme il est rare de trouver dans un hôtel, avec une équipe francophone formidable. Encore merci à Noella pour sa grande disponibilité et si sourire ! Hôtel à proximité immédiate du parc. Petit-déjeuner excellent et servi à table. Chambre spacieuse et confortable. Rien à redire, à y aller les yeux fermés si vous souhaitez un service personnalisé et loin du tourisme de masse. ##### Joris Stayed 1 night in Oct 2021 ### 10/10 Excellent #### STEPHANIE 18 Sept 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Top hôtel formidable, personnel attentionné ! Chambre superbe et petit déjeuner délicieux ##### STEPHANIE Stayed 1 night in Sep 2021 ### 10/10 Excellent #### Verified traveller 31 Jul 2021 Liked: Cleanliness, staff & service, property conditions & facilities La qualité des équipements, la gentillesse du personnel, la nourriture est bonne. sauf les desserts. Le petit-dej à la carte à volonté, la piscine est grande et surveillée. ##### Verified traveller Stayed 1 night in Jul 2021 ### 10/10 Excellent #### Verified traveller 2 Aug 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El trato del personal es maravilloso!!! El desayuno excelente. ##### Verified traveller Stayed 2 nights in Jul 2019 ### 10/10 Excellent #### Monica 25 Jul 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Un gran acierto Nos ha parecido que merece mucho la pena en comparación con otros hoteles del parque en los que nos hemos alojado. La pulsera Express y la calidad y servicio en la restauración han sido los puntos fuertes para que hayamos decidido que cuando volvamos a Port Aventura no puede ser en otro hotel que no sea La Mansión de Lucy. ##### Monica Stayed 1 night in Jul 2017 ### 10/10 Excellent #### Verified traveller 18 Jul 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Superb Hotel, worth the extra cost vs.other Hotels Super reception staff, so helpful. Staff excellent overall. Room fabulous, really spacious, pool lovely, restaurant lovely, service excellent , tapas and bubbly (Cava) - complimentary - a real treat. Wouldn't stay anywhere else. ##### Verified traveller Stayed 1 night in Jul 2017 ### 8/10 Good #### Verified traveller 1 Jun 2017 Liked: Cleanliness, staff & service, property conditions & facilities #### Hotel muy ambientado Hotel muy ambientado, con personal muy atento y encantador. La única pega son las camas plegables para los niños y para mi gusto demasiado blandas las almohadas. Sobre la comida un diez en todos los aspectos. ##### Verified traveller Stayed 2 nights in May 2017 ### 6/10 Okay #### Family 4 May 2017 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### Room we are not satisfied. It's not a 5 stars hotel. Room was smaller than we had booked. "King bed" was to terrible beds put together. ##### Family ### 10/10 Excellent #### Verified traveller 18 Aug 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Не сомневайтесь, удовольствие получат все! Отлыхали семьей, дочь подросток. Август 2015, несмотря на то, что мы все взрослые, проучили массу удовольствий как от испанского Диснея, так и от отличного отеля и сервиса. А если встанете в Парке как наш мужчина, то делайте как он. Муж вобще предпочитал вид из беседки у бассейна на поместный дом( гостиницу) , сигареты и крепкие напитки и был счастлив:) Главное -непременно пойдите в водную зону. Сутки счастья для всей семьи! Отдельное спасибо Марии на ресепшене, очаровательная, доброделптельная и готова помочь во всем, как и весь персонал отеля. Рекомендуем всем! ##### Verified traveller ### 2/10 Terrible #### Gustavo, Madrid 5 Apr 2015 Liked: Room comfort Disliked: Cleanliness, staff & service #### No abran el hotel si no están preparados... tras la reserva en Expedia traté de llamar 20 veces al hotel pero tenían un problema informático y "ya me devolverían la llamada" (sigo esperando). Al llegar a PortAventura no estaba señalizado hasta más adentro (hay que tirar a la izquierda) pero no en los carteles de entrada. El checkin lo hizo una chica española de gafas y pelo corto que tenía cero empatía a estos problemas y que me hubiera hecho 6 horas desde Madrid con mis dos hijos para llegar a "su" hotel. Como el sistema informático estaba caído no podían hacerme la factura. Me subo a la habitación, cuyo baño tenía unos pelos negros enormes (mis hijos y yo somos más bien rubios-castaños). Cansados por el viaje llamo al Room Service. Imposible, no deja de comunicar. Bajo a Recepción y está "mi amiga". Espero pacientemente que acabe de hablar por teléfono y pido el room service (así las dos noches). No hay menú para niños y eso que en el restaurante sí tienen. Pido un favor y la respuesta es no. Cero flexibilidad en un hotel que yo pensaba era para familias en el Parque. Por la mañana 15 minutos para que te traigan un café en el desayuno. Dejen que el café y las tostadas se puedan coger. El problema de tratar el desayuno como restaurante de lujo es que van muy despacio y mis niños sólo quieren el Cola Cao! Checkout: les pido que revisen la factura que me parece me han vuelto a cobrar el tercio pagado vía Expedia. Me confirman que está todo bien. Llego a Madrid y veo que me han cobrado la totalidad íntegra... ##### Gustavo ### 10/10 Excellent #### Dolo 1 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities ##### Dolo Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Gemma 11 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Gemma Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### MIKEL 2 Apr 2024 ##### MIKEL Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Verified traveller 29 Jul 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Loved the hotel ##### Verified traveller Stayed 3 nights in Jul 2021 ### 10/10 Excellent #### Verified traveller 22 Aug 2020 ##### Verified traveller Stayed 1 night in Aug 2020 ### 8/10 Good #### Verified traveller 18 Aug 2020 ##### Verified traveller Stayed 1 night in Aug 2020 ## Expedia's Latest Trends ### Hotels > [Hotel Roses Platja](https://www.expedia.co.uk/Roses-Hotels-Hotel-Prestige-Coral-Platja.h598319.Hotel-Information) > > [ DWO Sirius -Adults Only](https://www.expedia.co.uk/Santa-Susanna-Hotels-DWO-Sirius-By-Checkin.h1459663.Hotel-Information) > > [Aparthotel Arrels d'Empordà](https://www.expedia.co.uk/Palafrugell-Hotels-Aparthotel-Arrels-DEmporda.h7732959.Hotel-Information) > > [ Wecamp Cala Montgó](https://www.expedia.co.uk/LEscala-Hotels-Camping-Cala-Montgo.h66509318.Hotel-Information) > > [La Bionda](https://www.expedia.co.uk/Begur-Hotels-La-Bionda.h45273564.Hotel-Information) > > [Hotel Stella Maris](https://www.expedia.co.uk/Blanes-Hotels-Hotel-Stella-Maris.h1712221.Hotel-Information) > > [Hotel Delfín](https://www.expedia.co.uk/Tossa-De-Mar-Hotels-Hotel-Delfin.h1268303.Hotel-Information) > > [Hotel Cartago Nova by ALEGRIA](https://www.expedia.co.uk/Malgrat-De-Mar-Hotels-Htop-Cartago-Nova.h1216773.Hotel-Information) > > [Bon Repos](https://www.expedia.co.uk/Calella-Hotels-Hotel-Bon-Repos.h1486924.Hotel-Information) > > [Cap Sa Sal - Sa Roca 1](https://www.expedia.co.uk/Begur-Hotels-Cap-Sa-Sal-Sa-Roca-1.h38124555.Hotel-Information) > > [10 Bedrooms Villa|Tennis & Basketball court|Soccer Field|Near Beaches &Barcelona](https://www.expedia.co.uk/Sils-Hotels-10-Bedrooms-Villa-In-SpainLarge-Pool.h33605992.Hotel-Information) > > [Van Der Valk Hotel Barcarola](https://www.expedia.co.uk/Sant-Feliu-De-Guixols-Hotels-Van-Der-Valk-Hotel-Barcarola.h1064502.Hotel-Information) > > [Hotel Bruc](https://www.expedia.co.uk/El-Bruc-Hotels-Hotel-Bruc.h92367631.Hotel-Information) > > [Golden Bahía de Tossa & Spa](https://www.expedia.co.uk/Tossa-De-Mar-Hotels-Golden-Bahia-De-Tossa-Spa.h8120732.Hotel-Information) > > [Mercury](https://www.expedia.co.uk/Santa-Susanna-Hotels-Hotel-Mercury.h1443203.Hotel-Information) > > [PortAventura Hotel El Paso](https://www.expedia.co.uk/Salou-Hotels-PortAventura-Hotel-El-Paso-Theme-Park-Tickets-Included.h892513.Hotel-Information) > > [RVHotels Mar de Tossa](https://www.expedia.co.uk/Tossa-De-Mar-Hotels-Hotel-Mar-De-Tossa.h1556438.Hotel-Information) > > [Hotel Terraverda at Empordà Golf Resort](https://www.expedia.co.uk/Gualta-Hotels-Hotel-Emporda-Golf.h1526688.Hotel-Information) > > [PortAventura Hotel Roulette](https://www.expedia.co.uk/Salou-Hotels-PortAventura-Hotel-Roulette-Theme-Park-Tickets-Included.h8658170.Hotel-Information) > > [Alannia Salou Resort ](https://www.expedia.co.uk/Salou-Hotels-Alannia-Salou.h75597503.Hotel-Information) > > [Can Mascort Eco Hotel](https://www.expedia.co.uk/Palafrugell-Hotels-Hotel-Can-Mascort.h61418210.Hotel-Information) > > [AQUA Hotel The Breeze & Spa - All Inclusive - Adults Only +18](https://www.expedia.co.uk/Santa-Susanna-Hotels-AQUA-Hotel-The-Breeze-All-Inclusive-Adults-Only-18.h1486918.Hotel-Information) > > [Evenia Olympic Resort](https://www.expedia.co.uk/Lloret-De-Mar-Hotels-Evenia-Olympic-Resort.h1461942.Hotel-Information) > > [AQUA Hotel Promenade & Spa](https://www.expedia.co.uk/Pineda-De-Mar-Hotels-AQUA-Hotel-Promenade-Spa.h1418259.Hotel-Information) > > [Medplaya Aparthotel Sant Eloi](https://www.expedia.co.uk/Tossa-De-Mar-Hotels-Medplaya-Aparthotel-San-Eloy.h2463132.Hotel-Information) > > [Estival Eldorado](https://www.expedia.co.uk/Cambrils-Hotels-Estival-El-Dorado-Resort.h1418027.Hotel-Information) > > [ FERGUS Club Pineda Splash](https://www.expedia.co.uk/Pineda-De-Mar-Hotels-30-Degrees-Hotel-Pineda-Splash.h1650656.Hotel-Information) > > [Gran Hotel Reymar](https://www.expedia.co.uk/Tossa-De-Mar-Hotels-Gran-Hotel-Reymar.h8132.Hotel-Information) > > [Villa Romana](https://www.expedia.co.uk/Tossa-De-Mar-Hotels-Pierre-Vacances-Villa-Romana.h1185920.Hotel-Information) ---