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PortAventura Hotel Caribe

Property class: 4

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Located near Ferrari Land, PortAventura Hotel Caribe - Theme Park Tickets Included offers a vibrant retreat. Unwind at the sauna or spa tub, enjoy beach volleyball and international cuisine at one of the 5 on-site restaurants. With amenities like a poolside bar, coffee shop/cafe and garden playground for kids to roam free.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is £122
includes taxes & fees
25 May - 26 May

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Club Room San Juan 1 adult (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, free cots/infant beds

Club Room San Juan 1 adult (Port Aventura tickets & 1 Ferrari Land ticket)

  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Club Room San Juan 2 adults (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, free cots/infant beds

Club Room San Juan 2 adults (Port Aventura tickets & 1 Ferrari Land ticket)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Club Room San Juan 2 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, free cots/infant beds

Club Room San Juan 2 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Club Room San Juan 3 adults (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, free cots/infant beds

Club Room San Juan 3 adults (Port Aventura tickets & 1 Ferrari Land ticket)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room 1 adult (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, free cots/infant beds

Standard Room 1 adult (Port Aventura tickets & 1 Ferrari Land ticket)

  • Garden view
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room 2 adults (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, free cots/infant beds

Standard Room 2 adults (Port Aventura tickets & 1 Ferrari Land ticket)

8.8 out of 10
Excellent
(6 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, free cots/infant beds

Standard Room, 2 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket)

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 adults & 2 children (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, free cots/infant beds

Standard Room, 2 adults & 2 children (Port Aventura tickets & 1 Ferrari Land ticket)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room 3 adults (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, free cots/infant beds

Standard Room 3 adults (Port Aventura tickets & 1 Ferrari Land ticket)

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Room, 2 adults & 3 children (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, free cots/infant beds

Family Room, 2 adults & 3 children (Port Aventura tickets & 1 Ferrari Land ticket)

  • Garden view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Room, 3 adults & 2 children (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, free cots/infant beds

Family Room, 3 adults & 2 children (Port Aventura tickets & 1 Ferrari Land ticket)

  • Garden view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Room, 4 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, free cots/infant beds

Family Room, 4 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Club Room San Juan 2 adults & 2 children (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, free cots/infant beds

Club Room San Juan 2 adults & 2 children (Port Aventura tickets & 1 Ferrari Land ticket)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room 4 adults (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, free cots/infant beds

Standard Room 4 adults (Port Aventura tickets & 1 Ferrari Land ticket)

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Quadruple Room with Access to Amusement Park (2 Adults + 2 Children) + 1 access to Ferrari Land

Minibar, in-room safe, desk, free cots/infant beds

Quadruple Room with Access to Amusement Park (2 Adults + 2 Children) + 1 access to Ferrari Land

  • Sleeps 2
  • Free Wi-Fi

View all photos for Quadruple Room With Access To Amusement Park (3 Adults + 1 Child) + 1 Access To Ferrari Land

Minibar, in-room safe, desk, free cots/infant beds

Quadruple Room With Access To Amusement Park (3 Adults + 1 Child) + 1 Access To Ferrari Land

  • Sleeps 3
  • Free Wi-Fi

View all photos for Standard Room with Access to Amusement Park + 1 access to Ferrari Land (1 adult)

Minibar, in-room safe, desk, free cots/infant beds

Standard Room with Access to Amusement Park + 1 access to Ferrari Land (1 adult)

  • Sleeps 1
  • Free Wi-Fi

View all photos for Standard Room with Access to Amusement Park + 1 access to Ferrari Land (2 adults)

Minibar, in-room safe, desk, free cots/infant beds

Standard Room with Access to Amusement Park + 1 access to Ferrari Land (2 adults)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room with Access to Amusement Park + 1 access to Ferrari Land (3 adults)

Minibar, in-room safe, desk, free cots/infant beds

Standard Room with Access to Amusement Park + 1 access to Ferrari Land (3 adults)

  • Sleeps 3
  • Free Wi-Fi

View all photos for Standard Room with Access to Amusement Park + 1 access to Ferrari Land (4 adults)

Minibar, in-room safe, desk, free cots/infant beds

Standard Room with Access to Amusement Park + 1 access to Ferrari Land (4 adults)

  • Sleeps 4
  • Free Wi-Fi

View all photos for Triple Room with Access to Amusement Park (2 Adults + 1 Child) + 1 access to Ferrari Land

Minibar, in-room safe, desk, free cots/infant beds

Triple Room with Access to Amusement Park (2 Adults + 1 Child) + 1 access to Ferrari Land

  • Sleeps 2
  • Free Wi-Fi
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About the area

Located in Salou, PortAventura Hotel Caribe is near a train station and near the beach. The area's natural beauty can be seen at Cambrils Beach and popular attractions include PortAventura World and Ferrari Land. Travelling with kids? Consider Bosc Aventura Salou and PortAventura Caribe Aquatic Park. Visit our Salou travel guide
Map
Rambla del Parc, s/n, Salou, 43840

What's nearby

  • Roller Coaster in funny amusement park.
    PortAventura World
    11 min walk - 0.6 miles
  • Ferrari Land
    Ferrari Land
    12 min walk - 0.7 miles
  • Tourist Office of Salou
    11 min walk - 0.6 miles
  • Municipal Park
    16 min walk - 0.9 miles
  • Illuminated Fountain
    16 min walk - 0.9 miles

Getting around

  • Salou Port Aventura Station
    10 min walk
  • Barcelona El Prat Airport (BCN)
    78 min drive

Restaurants

  • Puerto Viejo
    3 min walk
  • Buffet Bohio
    3 min walk
  • Mediterrània
    4 min drive
  • Butler
    12 min walk
  • Petit Bar
    12 min walk

About this property

PortAventura Hotel Caribe

Upscale family-friendly hotel near PortAventura World
Located close to Ferrari Land, PortAventura Hotel Caribe provides a poolside bar, a terrace and a coffee shop/cafe. For some rest and relaxation, visit the sauna or the hot tub. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Enjoy the gym, as well as activities such as beach volleyball. In addition to a garden and a playground, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool and an indoor pool, along with sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), theme park character encounters and an electric car charging station
  • A water park (surcharge), multilingual staff and a lift
  • Guest reviews speak highly of the helpful staff
Room features
All 497 rooms include comforts such as air conditioning, as well as perks such as free WiFi and safes.
More amenities include:
  • Highchairs and free infant beds
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Balconies or patios, LED light bulbs and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 18 per person
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Buffet Bohio
  • La Bodeguita del Medio
  • Puerto Viejo
  • Restaurante La Piazza
  • Salsa Cafe

Things to do

  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Theme park character encounters
  • Water park

Family friendly

  • Arcade/game room
  • Children's pool
  • High chair
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Theme park character encounters
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 15 buildings
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2003
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic water bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
On the day of arrival guests may drop off luggage and complete registration early in order to access the park prior to check-in time, but will not be able to access guestrooms until after 3 PM.
Theme park opening dates and times vary seasonally. Guests are advised to contact the property in advance for more information.
All reservations include Portaventura Park access for all guests included in the reservation and for all days of the stay and 1 ticket for Ferrari Land per stay.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.98 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 18 per person
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: EUR 10 per person, per day and includes use of: sauna; hot tub; spa; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number HT-000772
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property caters to LGBTQ+ guests
The seasonal pool will be open from April to October
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

PortAventura Caribe
PortAventura Caribe Salou
PortAventura Hotel Caribe Salou
Hotel Caribe Salou
Caribe Hotel Salou

Frequently asked questions

Does PortAventura Hotel Caribe have a pool?

Yes, this property has an indoor pool, a seasonal outdoor pool and a children's pool.

How much does it cost to stay at PortAventura Hotel Caribe?

As of 28 Apr 2026, prices found for a 1-night stay for 2 adults at PortAventura Hotel Caribe on 25 May 2026 start from £122, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is PortAventura Hotel Caribe pet-friendly?

No, pets are not allowed at this property.

How much is parking at PortAventura Hotel Caribe?

Self-parking is free at this property.

What time is check-in at PortAventura Hotel Caribe?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at PortAventura Hotel Caribe?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is PortAventura Hotel Caribe located?

This family-friendly Salou hotel is located near the beach, within a 15-minute walk of Tourist Office of Salou, Bosc Aventura Salou and Municipal Park. PortAventura World is 2.6 mi (4.1 km) away. Salou Port Aventura Station is 10 minutes by foot.

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Reviews

PortAventura Hotel Caribe Reviews

8.2

Very good

7.8

Cleanliness

8.8

Location

8.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 212 out of 585 reviews
Rating 8 - Good. 233 out of 585 reviews
Rating 6 - Okay. 90 out of 585 reviews
Rating 4 - Poor. 33 out of 585 reviews
Rating 2 - Terrible. 17 out of 585 reviews

Reviews

Verified

10/10 Excellent

Yasmin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for PortAventura. Lovely hotel, good buffet breakfast.
Stayed 1 night in Mar 2026
Verified

8/10 Good

LEONARDO

The rooms need an (heavy) overhauling. Dinner and breakfast absolutely good, service also
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience. Having the hotel makes the park experience more fun. I wish I had known about the water park not being included first though.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, good food options, clean rooms and facilities and within 15 minutes walk of the theme park. Would book again
Stayed 7 nights in Jul 2024
Verified

6/10 Okay

Sarah

Liked: Staff & service
Nothing going on at the hotel, restaurants weren’t open, no entertainment! 2 lovely pool areas with not enough umbrellas and one without access to a bar. The hotel itself is nice, staff are friendly and it’s convenient for both the parks and Salou centre.
Stayed 7 nights in Jul 2025
Verified

8/10 Good

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Theme Park fun

Super experience from start to finish. Went with older children and a great location. Hotel was clean although got a little busy at mealtimes but that’s to be expected. Would recommend
Stayed 4 nights in Jul 2023
Verified

8/10 Good

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Caribe Hotel - Great Stay

Staying at the Caribe Hotel was lovely. They had 2 pools to choose from, whereby one was beach themed. The food was really nice and they had a great selection. You could walk to the theme park which was ideal. The only downside was that there were no trolleys to help take your luggage to your room which would have been nice.
Stayed 3 nights in Aug 2023
Verified

8/10 Good

Anthon Roy

Liked: Cleanliness, property conditions & facilities
Very clean property, with sone oddities. Difficult to find snacks specifically water after bars close in the evening. We struggled to find a vending machine that sold any soft drinks or water, cigarettes and park tickets were available though. Also there us an indiorbpool, but was closed until 18:00pm and was an extra charge of €10 per person. Otherwise generally nice pools with a man made beach.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was quite quiet during the day, it seems most people were in the parks, this meant not much choice for food or drinks in hotel during the day. But loved the connection to the parks and being able to walk just 15mins to be in Portaventura, but also option to walk to the beach in around 15minutes too. Best Portaventura hotel in terms of distance from beach. Best of both worlds.
Stayed 3 nights in Aug 2024
Verified

6/10 Okay

Paulo

Disliked: Cleanliness, staff & service, property conditions & facilities
I liked that it was close to the park. The hsve lovely swimming. But the room was not clean at all. Bathroom was worse .
Stayed 5 nights in Aug 2023
Verified

8/10 Good

Paul

Liked: Cleanliness
The room was lovely , with a good view of the swimming pool, the food was great very good selection , the only bad thing was the cleaners. When we got to the room there was no hand soap , no shower gell and no shampoo all dispensers were empty, we askedthe cleaners for showegel 4 times but never got any. This was areal pity cause everything else was great
Stayed 5 nights in Jul 2023
Verified

6/10 Okay

Rob

Generally good and reasonable price but basic

Reasonably priced, nice pools, but quite basic and not 4 star in my opinion. Basic rooms that are tired with smelly and basic bathrooms. Sunloungets by the pool are old plastic loungers and uncomfortable. Strange rules like you cannot wear sunglasses in the pool unless you have bands around your head to keep them in place. Never experienced this anywhere in the world. Lifeguards enforce this rule, I guess for safety, yet you allow guests to have glassware at the side of the pool? People drinking beer out of glass mugs. Crazy! Service at pool bar was poor. 25 minutes to get a hot dog, and then the drinks machine wasn’t working. Also, they advertise a gym but it doesn’t open until 6pm!? What!? Ridiculous. Most people workout on a morning so this is a stupid rule and as such meant I could not use the gym. False advertising. I would not go back, instead I’d probably go to the main PortAventura hotel which I think is much better and worth the extra money.
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

robert

Good but be aware…..

Checkin was efficient in terms of taking details and giving passes. No detail on the hotel, restaurant, bar and pool was given. I asked what time the hotel restaurants close - was told 10pm. That night we found out only the mobbed buffet restaurant was open. Not an issue if we had known as we would have gone elsewhere. So service at reception needs to be looked at. The hotel pool and communal areas are lovely - the rooms let the hotel down. They need updating and the bathrooms renovated. Towels in the bathroom were threadbare.TV had very few channels, not even bbc worldwide. I would go back, but I’d be wary if the price you pay and what’s open - we travelled in peak (July). Overall a good 3 star option - def not a 4 star as the rooms let the property down.
Stayed 1 night in Aug 2024
Verified

4/10 Poor

John

Disliked: Staff & service, amenities
When we arrived at Hotel Caribe Portaventura they gave us a tiny smelly and ugly room. After complaining they gave us a normal room. It’s a big resort hotel but outside of breakfast and dinner they o it have a pool bar open which sells food and drinks. It took me 45 minutes to get a coke, 2 waters and 2 ice cream costing over €20. In that time they only managed to serve 7-8 people. Some days were better but some days were not. Guests could not wear sunglasses at the pool unless they had a cable attached. Stupid rule and ruined my fun each time I went to the pool. I need them to see. I made a complaint about the above and Portaventura felt that 3 free drinks vouchers made up for it. You can only use them for beer or soft drinks.
Stayed 8 nights in Aug 2023
Verified

4/10 Poor

Juliana

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible experience with this hotel. It is not our first stay here and we had an amazing memories from last time. However, this time it was a complete fail. First of all, rooms are so outdated and worn. In the first room sockets and table lamps were not working. We asked to change the room and got the room with not working shower and falling metal handles. Secondly, rooms are dirty. We stayed 5 nights and the floor was not properly mopped in any of them. All furniture was dusty and filthy. Overall impression of the hotel was - old and worn. Doesn’t worth the money at all I have mixed feelings about service. Some people were trying to help but the effectiveness of their help was poor. Most people do not speak English (however the description of the hotel suggests they speak many languages). The check in was horrible, we shall wait for our room for half an hour after check in time. Next day before we moved to another room, we were kinda “homeless” until 3.30pm. Which I don’t believe was fair as we paid for this time to have access to the room and not just to stay in limbo. Of course, we did not receive any of the VIP benefits. No discount was applied or even offered. No room upgrades. It was funny as we checked Expedia and saw rooms available but reception ignored it and said - no, we cannot give them. Well, then do not promise upgrades. And a very small thing. No transfer to the park from the hotel. You need to walk about 15 minutes under the sun. Small but annoying thing
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family holiday with kids and grandparents, perfect location for parks, Friendly staff and dining options both in and out of park easy to use
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Leonela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TODO EXCELENTE.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place to visit hence why this is our 3rd time here.
Stayed 5 nights in Jul 2024
Verified

6/10 Okay

Linnea

Liked: Cleanliness, staff & service, property conditions & facilities
Pool closed for the season, and €10 for access to Wellness Center. Waste of money, cold jacuzzi and sauna was out of order. Noisy in the Buffet Restaurant. Over 30 mins of waiting to access booked breakfast time. Thin walls between the rooms, so woken up early to banging bed from room next door... The couple next door had a better morning at least.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time!
Stayed 1 night in Jul 2024
Verified

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel setting, very chilled. Check-in was slow. Cheap Estrella! What's not to love.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Owen

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic for PortAventura as you can get tickets for each day of your stay including one Ferrari Land evening. The only negative was incredibly noisy local school children on school trips who have been making a racket during the night and were queue jumping in the park. The hotel is absolutely lovely and I'd recommend it. The 30th anniversary deal is absolutely fantastic value.
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

didier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice property, nice welcome
Stayed 1 night in Aug 2022
Verified

8/10 Good

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Porta Ventura and Ferrari Land
Stayed 1 night in Jul 2024
Verified

8/10 Good

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall experience
Stayed 1 night in Jun 2024