Check-in was pleasant, although it did seem to take longer than it ought. On one occasion my used towels were taken and not replaced - when i queried with reception new ones were in my room when i returned later, although they were just dumped on the closed bidet. The same day I noticed that my TV remote had been moved/taken by cleaners (presumably by mistake), however when I told the reception and asked for a replacement, one could not be found (and was not replaced for the remainder of my stay). The food was probably the most disappointing aspect of the hotel - poor selection and poorer quality - who goes to Spain and expects pizza/chicken nuggets and chips? Based on the pictures, especially of the grand glass facade, I expected the hotel to be of much higher quality. I would not stay here again - overall disappointed.