Ratings based on 407 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia-verified reviews
by a verified traveller
Posted 17-Jun-2018
Old hotel , very limited hot water for 2 people
Recommended
for Everyoneby a verified traveller
Ibis Stay
Posted 07-Jun-2018Nothing more can be said. Enjoyed our overnight stay in a well kept room.
by a verified traveller
Posted 26-May-2018
Rooms were nice, comfy beds, staff were excellent.
by a verified traveller
Posted 19-May-2018
Recommended
for Everyoneby a verified traveller
Good value
Posted 11-May-2018Good location, easy parking, basic room but very good value for money!!
Don’t bother paying for breakfast, terrible. Coffee shops and breaks within easy walk
Definitely recommend on a value for $$ basis
by a verified traveller from Victoria
7 Minute Hot Shower?
Posted 02-May-2018I travel a lot for work, and I really only have 3 requirements. A quiet room, a good shower, and Wifi.
This hotel met none of those requirements.
I was in an adjoining room, and my neighbour came to their room at about 10:30pm at night. He wasn't being loud, but I could hear every single word they were saying over the phone. I could hear their chip packet opening!
Expect 7 minute showers. My room had a hot water tank and a sign that said 7 minutes of hot water, with a 15-20 min wait time to heat up. It was lucky that I was the only one there.
And there was Wifi, but my room had one bar and the password didn't make sense. A secure password is understandable, but type up and print off Wifi slips, rather than hastily written it on the back of an envelope.
Over all, very poor experience, and I won't be returning.
by a verified traveller
Not what I expected from the Ibis group
Posted 17-Apr-2018The room was nice and clean. The mirror in the bathroom is way too high and badly positioned to the side of the sink. I am 5 foot 2 and couldn't see my face in the mirror. The toilet roll was nearly empty and hadn't been replaced. Someone banged on the interconnecting door at 11pm to tell me to turn the TV off (even though it was set to 2 on the volume) so I am guessing the walls are paper thin. The breakfast was terrible and not worth paying extra for!
Comment from Hotel Management
24-Apr-2018 by rick, Hotel Management
Hi Georgia ,
I would like to take this opportunity to express how sorry i am that your saty with us was not up to your standard.
we try our very best to accomodate our guests with every thing they need to make their stay here as comfertable as possible.
as you are aware this motel is a little dated yes i agree but in saying that it is clean and for the most part comfortable.We are working towards doing her up so hopefully over the next few months we will try to make some changes . As for our continental breakfast i do apologize if it is not to your liking.
As you seen we offer fresh yogurts, fruit, muffins , toast, crumpets, selection of juice etc but if there is something that we do not offer we are open to suggestions.
i do hope that you come and stay with us again and i would be more than happy to offer you and any other guest you may have come with you a free meal and drink in our bistro.
Once again i do sincearly appologize .
kind regards
Rick Lofthouse
General manager
Ibis Styles Motel
Sale.
by a verified traveller
Posted 01-Apr-2018
good budget hotel.
Bathroom cleanliness could have been better,
Check in could be more welcoming
Overall experience ordinary
by a verified traveller from Brisbane
Clean but average
Posted 31-Mar-2018This place is ok if you just need a bed for the night. Rooms and decor is very dated. It was also in need of some pest control too.
Recommended
for Everyoneby a verified traveller from Western Australia
Posted 19-Mar-2018
Basic accommodation. Large spotless rooms with comfortable beds. It’s undergone some painting of fixtures and bathroom. Suitable for overnight accommodation for the weary traveler.
