Hotel Pontao

Photo gallery for Hotel Pontao

Primary image
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Balcony

Overview of Hotel Pontao

Hotel Pontao

3.0 star property

3.6/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
Edificio Pontao, Santa Maria, Sal, 4111

Explore the area

  • Popular LocationNazarene Church5 min walk
  • Popular LocationSanta Maria Beach6 min walk
  • Popular LocationSanta Maria Town Square6 min walk
  • AirportSal Island (SID-Amilcar Cabral Intl.)16 min drive

Choose dates to view prices

About this area

Sal

Located in Sal, Hotel Pontao is in the city centre. Viveiro Botanical Garden & Zoo is a local attraction and the area's natural beauty can be seen at Santa Maria Beach and Kite Beach.

What's nearby

  • Nazarene Church - 5 min walk
  • Santa Maria Pier - 5 min walk
  • Santa Maria Beach - 6 min walk
  • Santa Maria Town Square - 6 min walk
  • Santa Maria Municipal Market - 11 min walk

Getting around

  • Sal Island (SID-Amilcar Cabral Intl.) - 16 min drive

Restaurants

  • George's Restaurant - 3 min walk
  • Sapo com Fome - 4 min walk
  • Leonardo - 4 min walk
  • LOBSTAR - 5 min walk
  • Américo's - 5 min walk

About this property

Hotel Pontao

Beach hotel with 24-hour front desk and outdoor pool
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, multilingual staff and a garden are on-site.
Hotel Pontao offers 79 air-conditioned accommodations with minibars and a safe. Rooms open to furnished balconies. Flat-screen televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

Languages

English, French, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 bar

Things to do

  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Outdoor pool

Conveniences

  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Turndown service

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

Outdoor space

  • Furnished balcony

More

  • Desk
  • Phone
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 14 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Pontao
Hotel Pontao Sal
Pontao
Pontao Hotel
Pontao Sal
Hotel Pontao Santa Maria
Pontao Santa Maria
Pontao Hotel Santa Maria
Hotel Pontao Cape Verde/Ilha Do Sal - Santa Maria
Hotel Pontao Sal
Hotel Pontao Hotel
Hotel Pontao Hotel Sal

Frequently asked questions

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 15 out of 81 reviews
5 - Excellent 19%
Rating 4 - Good. 35 out of 81 reviews
4 - Good 43%
Rating 3 - Okay. 20 out of 81 reviews
3 - Okay 25%
Rating 2 - Poor. 8 out of 81 reviews
2 - Poor 10%
Rating 1 - Terrible. 3 out of 81 reviews
1 - Terrible 4%

4.1/5

Cleanliness

3.7/5

Staff & service

3.7/5

Amenities

3.6/5

Property conditions & facilities

4.0/5

Eco-friendliness

1/5 Terrible

Disliked: Property conditions & facilities
Noisy room, without any hot water for a week
Firstly let me say that the cleaning and catering staff were great. Breakfast good and bed comfortable, unfortunately that's where it all ends. We paid extra for a superior room, although I'm not sure what that was for as the room didn't look the same or have any advantages. After repeatedly asking to change our room due to the noise (single glazed windows opposite a busy road and a nightclub) we were told there were no free rooms even though I saw several people vacate on many occasions. Apart from a TV with no signal, no In Room WiFi, terrible WiFi in lobby, a door opening straight out of the side of the building with a 6 foot drop (dangerous for children), the worst part was having no hot water for the entire stay. I can personally handle most problems but having no hot water on a winter holiday is a deal breaker I'm afraid, the excuse for this was that the hotel was full and people were showering at the same time (well its the hotels duty to ensure a full hotel is capable of dealing with the load) . So in conclusion I'd avoid as im sure there are better places for the price.
Stayed 6 nights in Jan 2019

1/5 Terrible

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 7 nights in Nov 2018

4/5 Good

Liked: Staff & service
Round the corner from Santa Maria
Hotel staff are superb, paid for a deluxe room but I'm not sure what was deluxe about it as we had 2 joined single beds plus plenty of mould near bedside cabinet. Breakfast was more than enough for those not fussy like us.
Stayed 7 nights in Apr 2018

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, excellent breakfast choice.
Stayed 1 night in Jul 2017

2/5 Poor

Disliked: Property conditions & facilities
There is no staff to help with baggages to go upstair.