Sainte-Helene Holidays from £246

Staff was nice. Room upgrade helped us tremendously with the size of our luggage and my husbands walker.

Facilities and service were all outstanding. They upgraded our room upon arrival and were able to accommodate last-minute dinner and spa reservations. Only downside was that our itinerary just allowed us to stay one night. We will have to stay at least a few days on our next visit. Highly recommended.

The hotel is a beautiful property in the most perfect part of center of Montpellier. The room was perfect. Great view. Great size. Clean and simply perfect. We dined at a the fine dining rest. One night. It was simply perfect . What is missing in this hotel is great experienced staff. We stayed for a week in this hotel. The young girl that helped us check out and one other young lady were ok. Everyone else. No comment. The bar manager was one of the worst we experienced. My husband had a special request. We waited for half an hour and we never received our drink so we just cancelled our order. The hotel reception the night before our departure told us there is problem with the electricity. Helping us to change our room but when we were telling him we don’t wanna move to a room smaller than our original one he gives you a service with no eye contact. We travel around the world and always in 5 star hotels. The staff of this hotel were from from what you expect in 5 stars and that was disappointing.

The room was great. Clean, comfy and quiet. The staff was great. Kevin was on the night shift and he was very accommodating. There is an elevator.

Wine bar, breakfast, excellent staff. the building as a whole.