Imperial Theatre

I have stayed here multiple times. The front desk was not friendly. She checked us in early, however, it seemed like we were putting her out. No smile Not friendly so a bit disappointing. Our checkout girl was warm, friendly and very kind. I understand when you arrive early you can’t always have a room. It would have been fine had that been the case. I have done this job, I know it can be challenging. I have other options to stay in the Windsor area. I probably will look elsewhere next visit.

This was a very convenient option for us, as we made our reservation late and arrived late. Staff was very accomodating and hotel was nice.