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Chateau Saint John Trademark Collection by Wyndham

Photo gallery for Chateau Saint John Trademark Collection by Wyndham

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In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds

Overview of Chateau Saint John Trademark Collection by Wyndham

VIP Access

Chateau Saint John Trademark Collection by Wyndham

4.5 out of 5

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
369 Rockland Rd, Saint John, NB, E2K3W3

Explore the area

  • Popular LocationHarbour Station11 min walk
  • Popular LocationSaint Joseph's Hospital11 min walk
  • Popular LocationSaint John City Market12 min walk
  • AirportSaint John, NB (YSJ)17 min drive

Choose dates to view prices

About this area

Saint John

Located in Saint John, Chateau Saint John Trademark Collection by Wyndham is in the city centre. Saint John City Market and Market Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Rockwood Park and Stonehammer Geopark. Harbour Station and Lord Beaverbrook Rink are also worth visiting.

What's nearby

  • Harbour Station - 11 min walk
  • Saint Joseph's Hospital - 11 min walk
  • Loyalist House - 11 min walk
  • Saint John City Market - 12 min walk
  • Cathedral of the Immaculate Conception - 12 min walk

Getting around

  • Saint John, NB (YSJ) - 17 min drive

Restaurants

  • Sense of Tokyo - 12 min walk
  • Billy's Seafood Company - 13 min walk
  • Ta-Ke Sushi - 14 min walk
  • Taste of Egypt - 14 min walk
  • Italian by night - 14 min walk

About this property

Chateau Saint John Trademark Collection by Wyndham

Luxury hotel with free breakfast and 24-hour fitness centre
This smoke-free hotel features a 24-hour fitness centre, a bar/lounge and a snack bar/deli. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a microwave in a common area. All 112 rooms provide free WiFi and free wired Internet, flat-screen TVs with cable channels, and conveniences such as fridges and coffee makers. Free newspapers, free local calls and hairdryers are among the other amenities that guests will find.
Chateau Saint John Trademark Collection by Wyndham offers 112 forms of accommodation with a safe and free newspapers. Flat-screen televisions come with cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Saint John hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Count on Us (Wyndham)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–10:00 AM
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Corner/local shop
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • French

Business services

  • 24-hour business centre
  • Computer station
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Fireplace in reception
  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 5 AM
Express check-in
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children 18 years old and younger stay free when using existing bedding
Rollaway/extra beds are available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Château Ascend Collection
Château Ascend Collection Hotel
Château Ascend Collection Hotel Saint John
Château Saint John Ascend Collection
Chateau Saint John Trademark Collection Wyndham Hotel
Chateau Trademark Collection Wyndham Hotel
Chateau Saint John Trademark Collection Wyndham
Chateau Trademark Collection Wyndham
Chateau Tramark Collection Wy
Chateau Saint John Trademark Collection by Wyndham Hotel
Chateau Saint John Trademark Collection by Wyndham Saint John

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 696 out of 987 reviews
5 - Excellent 71%
Rating 4 - Good. 239 out of 987 reviews
4 - Good 24%
Rating 3 - Okay. 33 out of 987 reviews
3 - Okay 3%
Rating 2 - Poor. 13 out of 987 reviews
2 - Poor 1%
Rating 1 - Terrible. 6 out of 987 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
OK for a one night stay, requested a city view, got a highway with street racing!
Stayed 1 night in Jul 2021

1/5 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
The check-in was quick and friendly. The problem was with the room. It was so dusty it was difficult to breathe, hair in the bathroom and a very strong smell of body odour. It was obvious the room had not been cleaned. It was such a disappointment!
Stayed 1 night in Jul 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WARNING!! Despite expedia's advertisement and lead picture, or included in property pictures, this property does not have a pool. Aside from that disappointment, this is an excellent place to stay. Very clean, staff were amazing, breakfast was yummy and the rooms are very spacious.
Stayed 1 night in Jul 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
And historic property that’s been well-maintained and is spotlessly clean. Wonderful staff. Definitely worth a try and great value for the money.
Stayed 1 night in Jul 2021

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
M
Stayed 3 nights in Jul 2021