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Reviews of Queens Head Inn

2 out of 5
Queens Head Inn
3 High Street, Saffron Walden, England

Reviews

7.8

Good

Rating 10 - Excellent. 18 out of 62 reviews" "
Rating 8 - Good. 24 out of 62 reviews" "
Rating 6 - Okay. 15 out of 62 reviews" "
Rating 4 - Poor. 3 out of 62 reviews" "
Rating 2 - Terrible. 2 out of 62 reviews" "

7.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Richard

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Poor room facilities, furniture bed & decorations. No TV. No breakfast available.
Stayed 1 night in Feb 2024

10/10 Excellent

martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay over
Greeted with a friendly smile and top class pint of Guinness, very clean rooms and comfort, perfect for a stay over
Stayed 1 night in Jan 2024

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely friendly welcome, friendly staff, clean & nice room, plenty of tea/coffee making facilities, fresh towels /toiletries supplied readily .Plenty of parking.Second entrance for when pub is not open. Nice pub to have a drink before bed.Would highly recommend staying here and I will re book in the future.
Stayed 4 nights in Nov 2023

10/10 Excellent

remo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable and welcoming
Lovely stay
Stayed 2 nights in Nov 2023

2/10 Terrible

james

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
We were met in the Inn and immediately taken care of and shown to our room which was very clean and comfortable - no complaints at all! The shower took some careful handling as it was tricky to get it working to the right temperature but when it got going it was great.
Stayed 1 night in Jul 2023

10/10 Excellent

Jeewani Malkanthi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

6/10 Okay

Pete

Basic
Basic 2 star accomodation very small Dark single room , stained bedsheets Staff friendly
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, room comfort
An overall very pleasant stay. Plenty of parking. The staff were all extremely helpful. The owners were friendly and happy to have a chat. A good breakfast was cooked fresh to order and the evening meal was good quality and value. The place is a bit tired, but decent for the price. Would stay again if in the area for business.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Great service and yummy breakfast! Disappointed the pub was closed when we returned at 21:15 on a Saturday evening. Room was a bit 'unloved', with wonky/loose shelves and some dusting required. Would stay again!
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Lovely staff, great location! Would return if ever in the area again.
Stayed 1 night in Dec 2019

8/10 Good

greig

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff were very accommodating and the location was very good
Stayed 1 night in Oct 2019

6/10 Okay

C

Liked: Staff & service
Great food and drink
Very friendly service and great food and drink in the pub. The Inn is right next to a busy road so the rooms are noisy, the rooms could do with some TLC, especially the bath and bath screen we had.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
There was only one staff member on tocheck in run the bar andliik after the restaraunt
Stayed 1 night in Sep 2019

8/10 Good

Rob

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Jul 2019

8/10 Good

Patricia

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Queen's Head Inn is tucked away in a suburb of Lincoln 20 minutes brisk walk from the City Centre. It's hard to fault anything about the property. The staff and locals were very friendly, the room was nice and although it wasn't en suite, the next door bathroom was big enough to play a game of football in. A excellent breakfast as well. The next time I'm staying in Lincoln I know exactly where I'll be going.
Stayed 1 night in Jun 2019

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Stayed overnight on 11 June 2019. Room comfortable and staff helpful. Good beer and pub food. When my taxi didn’t turn up in the morning, the landlord very kindly drove me up to Audley End station to catch my train.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Stayed 1 night in Jun 2019

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great location, friendly atmosphere and awesome food.. cider wasn't bad either. We will certainly return
Stayed 1 night in Jun 2019

8/10 Good

Keith

Liked: Staff & service, property conditions & facilities, room comfort
Comfortable pub/inn
Nice pub good beer choice and good food. Staff very friendly and helpful. The room was big enough with sink in the room and compact shower toilet room off the room. Shower was excellent as was the bed which was newish and very comfortable. Room is by road and only single glazing so if you are noise sensitive may not be for you. Traffic was minimal however and I had no trouble sleeping . Tea coffee amenities in the room, good wifi but no desk. Would stay there again
Stayed 1 night in Feb 2019

8/10 Good

Ann, Chelmsdord

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
One day beds not made and another evening it was cold but they fixed it on request. But we got a great welcome and hospitality tray and they catered fully with my dairy free needs.
Stayed 3 nights in Oct 2018

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice old building, nice breakfast and a good pub
Stayed 1 night in Sep 2018

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful stay
Staff was very accommodating, the room was nice and a really good price too.
Stayed 1 night in Aug 2018

10/10 Excellent

KAREN, Merseyside

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Village location
Delicious food and excellent service from the owners and staff in this delightful hotel it is also a good base for RAF Duxford and Cambridge areas
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Staff very friendly , room was cold and shower took ages to heat up, close to road so a bit noisy , breakfast was nice

8/10 Good

Jacques

Liked: Staff & service, room comfort
Nice village and PUB
A little far for convenient store and facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Quick and easy to find, Staff helpful. Rooms very nice.
Stayed 1 night in Feb 2018

8/10 Good

Chrissy B, Brentwood Essex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A cosy home from home stay
A good location a few minutes from Saffron Walden and M11. Homely and spacious accommodation. Lovely cooked breakfast. Evening meals available for a variety of taste. Large portions cooked to your requirements. Nothing is too much trouble. Guide dog welcomed and he also enjoyed his stay.
Stayed 1 night in Nov 2017

4/10 Poor

Craig

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
1 night stay The Queens Head Inn
Nice food in the bar and a comfy bed, but overall the accommodation isn't up to standard, shelf hanging off the wall, rotten wood bathroom window covered in cobwebs, bath mixer cold was only a trickle so shower was scalding.Really can't recommend.
Stayed 1 night in Sep 2017

6/10 Okay

Bluey, shropshire

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly place
It is very quiet until 4am when traffic start communicating, as it's on the main road. The staff are very friendly and the room though small are very clean
Stayed 1 night in Sep 2017

6/10 Okay

Lee

Visiting Duxford
A nice little village pub where the car service was good and breakfast satisfactory. I did have a few issues with room 3. Firstly the windows did not protect from noise and traffic was really noisy. The toilet was a little unstable and the front base of shower could have been neater. My kettle switch was also defective and I had to balance a weight on switch to boil. On a positive note the bed was very comfortable and tv reception good although the screen was a bit small.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Richard , Reading, UK

Liked: Staff & service, property conditions & facilities, room comfort
Friendly, family run Inn
The staff and owners are very attentive and friendly. The pub has a great atmosphere with friendly locals and a family buzz about the place. The double room we had was big enough, if a little tight with the large frame double bed in it but we only needed it to sleep in it so was good enough. The location is good for seeing local attractions but you are a couple of miles from Saffron so you'll need a car to get about.

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
great value place in aquiet are handy for Duxford
I only mark them down on comfort as there was no aircon (understandable) and no fans (not understandable) on a stay when temperatures were in the 30s

10/10 Excellent

Michael, Liverpool

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great home cooked menu
The homemade fish pie was second to none, the room was warm, clean and comfortable.

6/10 Okay

Val, chippenham

Liked: Staff & service, room comfort
ok for overnight stay
Overnight stay, good character pub with a few improvements could be really good. The room was not available until 4pm but when we got in it was quite comfy. The room was away from the road but unfortunately had noise from smokers under the window. It is an old building so a bit of noise from upstairs. Bathroom was good except the shower would not stay up properly. Plenty of hot water. Ate in the pub for dinner and food quite good although breakfast is quite basic. plenty of off road parking.

6/10 Okay

Mark, Wokingham

Liked: Cleanliness, staff & service, room comfort
OK B&B in a pleasant pub
The Queen's Head has a few rooms over the pub. The building is old and characterful but limits what they can do with the rooms. The facilities were a little basic but the bed was comfortable and the room was clean. Beware if you are a light sleeper as there is a lot of road noise. Overall it was fine as a B&B but a little pricey at £85.

2/10 Terrible

Jill, scotland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
let down
on arrival told we were not booked in I produced confirmation found me avery small room no chair tv not working toilet very small with clutter. no wardrobe or place to put clothes charged 90pounds a night for two nights this was the poorest hotel for value I have ever stayed at

10/10 Excellent

Sky, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem
I had a wonderful surprise, this place is a gem, near Saffron Ewalden but with easier access and parking! I will come again, it is recently done up with good decor and facilities. Nice staff and good value.

8/10 Good

Ash, Tom Price, WA, Australia

Liked: Cleanliness, staff & service
Three nights in littlebury
Old pub/hotel. Floor boards squeaked but what can one expect. Close to road noise. But the owners/managers and especially their boy (night time bar tender) were so great. Food was delicious. And the lad was the nicest and most polite fella I've ever met. Would stay again

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
poor
Really tired rooms with single glazing on a main road, freezing cold rooms. No hot water in the morning. Menu on the evening had less than half the items available. Would not use again.

8/10 Good

Stefan, Birmingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Country Pub
Everyone in the hotel was really friendly, including the locals in the pub, i had no problem sitting and chatting to anyone in the evenings as I was working away on my own.

6/10 Okay

Verified traveller

Liked: Cleanliness
Hotel staff very friendly
Hotel staff very friendly and helpful. All a bit quaint. My stay was very short. Situation of hotel just right for my visit. I did not know the area and being on main road was easy to find. There were no amenities. This was a pub with basic rooms to stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Inn
Lovely hotel, rooms all recently done up, staff very accomodating. Only disadvantage is location- a bit out of the way and difficult enough to get taxis.Had the impression hotel was located in Saffron Walden.